Programming Reference; Explanation Of Default Configuration - Samsung SVM 400 User Manual

Telephone system

Hide thumbs Also See for SVM 400:

Table of Contents

The following section provides in depth definitions and descriptions of all the programmable fields within the

SVM 400 software.

Some fields are not accessible in the SVM 400. If you cannot put the cursor on them you can not change them.

The default configuration in the SVM 400 has been minimized to simplify installation time and reduce the

amount of time it takes to learn the application. Many of the programming options have been disabled or fixed

at a default value.

The default application is built using blocks. Each block has a specific purpose and are chained together to

build the application. This allows the caller to pass from one to the other as the call is processed.

There are only 6 blocks available in the SVM 400. They are the following:

Bye Block Used to terminate a call. One of this exists in the SVM 400.

Directory Block Used to enable a caller to 'look up' and extension number. One of this exists in the SVM 400.

Extension Block This block has limited functionality on the SVM 400 and is mostly used to transfer callers to

the physical stations. One exists for each phone on the system.

Mailbox Block This block contains all the parameters for the mailbox including pager and cell phone notifica-

tion. One usually exists for each phone on the system, but may also be assigned to people who do not have a

phone on the system.

Menu Block This block is responsible for playing prompts, collecting caller entry and routing calls. The Auto

Attendant Main Menu is an example of a menu block.

Station Block The station block is responsible for dialing. When the SVM 400 dials or transfers any calls it

uses a station block.

When a call is answered there it is processed by a number of block behind the scenes. These blocks are hid-

den for reasons of simplicity. The call is processed in the following way:

New CO Calls These are answered by one of the menu blocks depending on the current mode (day, night,

holiday, or weather). A custom greeting is played and the caller is directed to any other block based on the

DTMSF input.

Forwarded Calls These calls are automatically answered by mailbox blocks, and the caller may leave a

message.

PROGRAMMING REFERENCE

SVM 400 Technical Manual Page 22

HOME

PAGE

Table of

Contents

Table of Contents