Samsung SVMi-4 User Manual
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Summary of Contents for Samsung SVMi-4

  • Page 1: Table Of Contents

    SVMi-4 & SVM-400 User Guide Contents Ø ABOUT THIS GUIDE Ø FLOW CHART Ø ACCESSING YOUR MAILBOX Ø GETTING STARTED Ø LISTEN TO YOUR MESSAGES Ø MESSAGE FORWARDING OPTIONS Ø SENDING MESSAGES Ø PERSONAL GREETINGS Ø MAILBOX ADMINISTRATION Ø PERSONAL SERVICES Ø...
  • Page 2 How to use this online guide How to use this online guide This user guide is a reference guide for the mailbox owner on the SVMi-4 and SVM-400 Voicemail Systems. To navigate in this guide do one of the following: Go to the next page.
  • Page 3 How to use this online guide Note: For best results when viewing the SVMi-4 / SVM-400 Flow Chart increase the magnification level of the page to 200% by using the magnification box at the bottom of the window. How to print this online guide...
  • Page 4 About this Book – Page 1 About this Book This user guide describes how to setup your mailbox, and how to use the various mailbox owner features. Please review this guide carefully before you use your mailbox. Your voice mail box has the capability of storing private messages offers a number of options for sending or redirecting messages and provides several ways to notify you of new messages or calls.
  • Page 5: Ø Flow Chart

    Flow Chart – Page 2 Flow Chart 1 and 3 While Listening to Messages Play Messages 11 Previous Message Save Messages Discard Messages Reply to Sender Call Sender 2- While Recording Forward a Copy Rewind 5 Secs Messages Pause Resume Forward 5 Secs Review Recording 99 Change Speed...
  • Page 6: Ø Accessing Your Mailbox

    Accessing your Mailbox – Page 3 Accessing your Mailbox Outside Callers l Dial the phone number that will be answered by the SVMi-4 / SVM-400. The main greeting will answer. l At the main greeting dial # plus your mailbox number (mailbox numbers will usually match your extension number.
  • Page 7 Accessing your Mailbox – Page 4 At this point the inside and outside callers follow the same instructions. You will hear a message stating the number of messages left in your mailbox. You will then hear the Mailbox Owner Main Menu with the following options: Listen to New Messages –...
  • Page 8: Ø Getting Started

    Getting Started – Page 5 Getting Started Using your DCS / DX mailbox is as simple as following a few simple spoken instructions. First time users should read this user guide as a tutorial. The first things to should do are: l Access your mailbox –...
  • Page 9: Ø Listen To Your Messages

    If there are new messages in your mailbox your VMMSG key will be lit. Call the SVMi-4 / SVM-400 by pressing this key, and when prompted enter your password. Select [1] to listen to new messages or 3 to listen to saved messages.
  • Page 10 Listen to your Messages – Page 7 To forward the message and save a copy – See message forwarding. To rewind the message 5 seconds. 77 To change playback volume of the recording. To pause or resume during message playback. To fast forward the message 5 seconds.
  • Page 11: Ø Message Forwarding Options

    Message Forwarding Options – Page 8 Message Forwarding Options If option [6] is selected from the message play menu, you will be given the option to Forward this message to another subscriber. The subscriber can be selected by dialing the mailbox number (nnn), using the directory service (#) or you may also add comments and leave it as a memo to yourself (##).
  • Page 12: Ø Sending Messages

    Sending Messages – Page 9 Sending Messages Press 2 from the Main Menu. Record your message at the tone. After recording the message, you will hear the Send Menu with following functions: Select the recipient. Record the message. Follow instructions to review, continue, re record or accept it or continue sending it to other subscribers using the send copy option.
  • Page 13: Ø Personal Greetings

    Personal Greetings – Page 10 Personal Greetings To set personal mailbox greeting press [5] from the Main Menu. Your personal greeting will be played every time someone reaches your mailbox. A typical text for a personal greeting message is : “Hi, this is …….
  • Page 14: Ø Mailbox Administration

    Message Alert When this function is activated, the SVMi-4 / SVM-400 will call any outside or inside telephone number after each message is left in your voice mailbox. To hear your message at the remote location, pick up the telephone and enter your access code.
  • Page 15 *Your pager number must be programmed by the system administrator. Undelete When this function is activated, the SVMi-4 / SVM-400 will allow you to undelete any messages that you have recently deleted (up to 3 am the following morning). l From the mailbox main menu press 6 for mailbox administration.
  • Page 16 Mailbox Administration – Page 13 Undelivered Retrieval When this function is activated, the SVMi-4 / SVM-400 will allow you to recall any messages you have sent that have not yet been picked up by the recipient. l From the mailbox main menu press 6 for mailbox administration.
  • Page 17: Ø Personal Services

    Use this option to record your name. Your recorded name is played in several different situations. It is important to record your name for proper operation of the SVMi-4 / SVM-400 system. l From the main mailbox menu press #.
  • Page 18: Ø Keyset User Features

    Keyset User Features – Page 15 Keyset User Features The following options are available if you have a DCS / DX keyset. They require setup by the system administrator. Message Waiting Lights When a new message is left in your mailbox, the voice mail message light on your keyset will flash.
  • Page 19 Keyset User Features – Page 16 To activate this feature press the AME key. It will light and the feature is set. Press again to turn off. If this key is pressed while a station is ringing (during forward no answer), the feature will be turned on for the current call only. While the caller is leaving a message or ringing you may: l Press [#] to immediately put the caller in your voice mailbox and monitor it.
  • Page 20: Self Memo

    Keyset User Features – Page 17 If the password option is turned on, while a message is being left, press the flashing AME light and enter your station password (not your SVMi-4 / SVM-400 password). You will then hear the message being left.
  • Page 21: Interactive Displays

    Viewing Mailbox Contents If you have new messages, in addition to the message waiting light you will be able to use the keyset displays and soft keys to communicate with the SVMi-4 / SVM-400.
  • Page 22 Index About this Book Keyset User Features 18 Accessing your Mailbox 6 Message Waiting Lights Outside Callers 6 Answering Machine Emulation Inside Callers AME Password AME Password Direct Messaging Answer Machine Emulation Self Memo Shortcuts Direct Messaging 20 Listen to your Messages 9 Flow Chart 5 Mailbox Administration 14 Message Alert 14...
  • Page 23 Message Waiting Lights 18 Self Memo Sending Messages Pager Notification 14 Setting your Password Personal Greetings Shortcuts Personal Services Setting Your Password 17 Recording your Name 17 Undelete Undelivered Retrieval Recording your Name Viewing Mailbox Contents...
  • Page 24 Samsung Electronics, Inc. reserves the right without prior notice to revise information in this guide for any reason. Samsung Telecommunications America, Inc. also reserves the right without prior notice to make change in design or components of equipment as engineering and manufacturing may warrant.

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