Samsung SVM 400 User Manual page 39

Telephone system
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Description The Extension Block is one of the two Blocks (Extension, Mailbox) that describes a subscriber.
The extension Block controls the operating characteristics specific to a Subscriber's extension.
Program Fields
Extension Name The name of the extension. This is used by the directory feature. SVM 400 stores the sub-
scriber name in 'last name, first name' format. When entering the subscriber's name this format should be fol-
lowed. If the name is entered as 'first name, lastname' SVM 400 will automatically re-sort it to 'lastname, first-
name'.
This format is only important because the directory feature will search on a specific field (first name or last-
name) and the search should be consistent for all entries.
Extension Number The number that must be entered by the caller in order to access the subscriber exten-
sion. It does not necessarily have to be the same number dialed by SVM 400 when transferring to the extension
on the telephone system. This can not be the same number of any other extension.
Mailbox The mailbox corresponding to the subscriber Extension Block. Press ENTER to bring up the Target
Generator. Select and open the appropriate block type from the Target Generator pick list. Choose a new or
existing block of that type and press ENTER. Press Ctrl+O at this field to review or edit the Mailbox Block or
Distribution List associated with the Block.
Dial Number The actual number that the SVM 400 will dial to complete the transfer. In other words, this is the
number that is dialed when the caller enters the extension number.
Alternate In each Extension Block there is a programming field available called 'designated location allowed'.
Setting this to 'Y' will allow a subscriber to enter an alternate number where they can be reached. This number
is entered here and will be called in place of the normal dial number. This number may be an internal or exter-
nal number and can be set until further notice, for the next few hours, until the end of current business day,
start of next business day, a coming day of the week or until a specific day and time. To activate this dial 4 then
1 from the Subscriber Main Menu.
Supervision Level Press ENTER at this field to bring up a pick list with the following options:
NONE (blind transfer) SVM 400 transfers the call, releases, and doesn't wait for any subsequent condi-
G
tion.
FULL SVM 400 transfers the call and waits until the call is answered. If the call is not answered (NO-
G
ANSWER), the call is directed to the CallDirector on page two for instructions on where to send the call.
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