Issue: The Envoy Has Good Signal Strength But Is Too Far From The Router; Issue: Wireless Adapter Wi-Fi Problems; Issue: How Set Up Wi-Fi Without Wi-Fi Wps - enphase Envoy Installation And Operation Manual

Issue: The Envoy has Good Signal Strength but is Too Far from the Router

You may need to use power line communication bridges, an Enphase wireless adapter, or a wireless
Ethernet bridge.

Issue: Wireless Adapter Wi-Fi Problems


If the wireless installation fails, try these solutions:
 Verify that the Envoy is at version "R3.8" or later. If needed, upgrade the Envoy as directed.
 Verify that the wireless adapter is fully inserted in the left Envoy USB port (looking at the
Envoy from the front).
 Power down all units in the chain, applying power again in this order: 1) modem, 2) router,
and 3) Envoy.

If the Envoy is installed in an enclosure and you are using the wireless adapter, that enclosure
must be plastic or fibreglass to allow wireless communication. Metal enclosures impede wireless
communication.

Stucco and plaster wall construction may contain metal mesh, which can affect wireless range. If
you cannot see your router or access point in the list on the Envoy, or cannot maintain a
connection, relocate the Envoy to be closer to your router or access point.

If you remove the wireless adapter, wait about 15 seconds before re-inserting it.

Issue: How Set Up Wi-Fi Without Wi-Fi WPS

Envoy with wireless adapter supports several wireless security protocols in addition to Wi-Fi WPS. These
include WEP Open System, WEP Shared Key, WPA-PSK, WPA2-PSK, WPA-EAP, and WPA2-EAP. If
your router does not support Wi-Fi WPS or you do not wish to use Wi-Fi WPS, you can follow these steps
to establish a wireless connection using one of the listed protocols.
a. Verify that the wireless adapter is fully seated in the left USB port (looking at Envoy from the
front).
b. Plug the included Ethernet cable either to a laptop directly or to a PC on the same broadband
router network.
c. Access the Envoy Administration page.
d. Enter the default login credentials for the Administration menu:

Username: admin

Password: admin
e. From the Administration menu, select Wi-Fi Configuration. This menu option is available only
when the wireless adapter is installed in a USB port on the Envoy.
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 2014 Enphase Energy Inc.
Envoy Installation and Operation
141-00014 Rev 04