enphase Envoy Installation And Operation Manual

enphase Envoy Installation And Operation Manual

Envoy communications gateway

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Installation and Operation Manual
Envoy Communications Gateway

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Summary of Contents for enphase Envoy

  • Page 1 Installation and Operation Manual Envoy Communications Gateway...
  • Page 2 Page 2 Copyright Enphase Energy Inc. 2009 141-00008 rev 06...
  • Page 3: Contact Information

    Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance may void the user’s authority to operate the equipment. Page 3 Copyright Enphase Energy Inc. 2009 141-00008 REV 06...
  • Page 4: Table Of Contents

    Safety Instructions ..................5   1  The Enphase Envoy Communications Gateway ..........6  Other Elements in the Enphase System ............. 6   How the Envoy Communications Gateway Works ..........7   2  Envoy Installation ................... 8  Preparation ....................8  ...
  • Page 5: Important Safety Information

    Do not attempt to repair the Enphase Envoy; it contains no user-serviceable  parts. If the Enphase Envoy fails, please return the unit to your distributor for maintenance. Tampering with or opening the Envoy will void the warranty. Before installing or using the Enphase Envoy, please read all instructions and ...
  • Page 6: The Enphase Envoy Communications Gateway

    The Enphase Envoy Communications Gateway The Envoy is an integral component of the Enphase Energy Microinverter system. It operates between the Enphase Microinverters and the Enphase Enlighten™ web- based monitoring and analysis system. The Envoy functions as a gateway and monitors the microinverters that are connected to the photovoltaic modules.
  • Page 7: How The Envoy Communications Gateway Works

    Enphase Enlighten monitoring and analysis website. The Envoy communicates with the individual microinverters over the existing power wires in the residence or business. After the Envoy is installed, no additional configuration work is required. After the Envoy is installed and completes its initial scan, it assembles an internal database of all known Enphase Microinverters at the site it manages.
  • Page 8: Envoy Installation

    Communications Check as described on page 16 to optimize the location of your Envoy. The Envoy can be placed on a table top or it can be wall mounted. For wall mounting instructions, see Wall Mounting on page 9. Page 8 Copyright Enphase Energy Inc.
  • Page 9 Envoy. Although, you do not necessarily need to place the Envoy near a broadband router, it may be best to do so for convenience of network cabling.
  • Page 10: Wall Mounting

    1. Select a cool, dry, indoor location to locate the Envoy. Avoid heat generating devices (wall heaters, toaster ovens, etc) 2. Use two drywall screws or wall anchors to affix the Envoy to the wall mounted at the dimensions shown (not included in kit). Maximum screw head diameter is .35”, A #8 screw is recommended.
  • Page 11: Install The Envoy Cable Connections

    3. Plug the AC power cord into the AC input on the Envoy, and then plug the other end of the power cord into an ordinary 120VAC power outlet (not a power strip) located somewhere near your broadband router.
  • Page 12: Relocating The Envoy

    If you ever lose power, or need to relocate the Envoy to somewhere else on the premises, just plug it in (if not already done) and let the Envoy start up again. It will resume operation when power and internet connection are restored.
  • Page 13: Envoy Operation

    Envoy Operation Starting the Envoy It takes less than five minutes for the Envoy to be ready to work after applying power. This five-minute period is known as a boot sequence. You will know the Envoy has completed booting and has started normal operation when it displays both an IP address and the “+WEB”...
  • Page 14: The Envoy Initial Screen Displays

    Envoy has been registered using the Enlighten on-line registration page. The Envoy LCD Panel Menu You can access the Envoy LCD panel menu using the Envoy Menu button. Press and hold this button; after two seconds you will enter the Envoy menu. Continue holding...
  • Page 15: Initiating A Scan For New Microinverters

    Device scan active for nn 2. The Envoy begins a 30 minute scan, if a longer scan is not already in progress, to identify all of the microinverters deployed at the premises. 3. Log into the Enphase Enlighten™ web-based monitoring and analysis to view data on a per microinverter basis (and, hence, a per PV module basis).
  • Page 16: Performing A Communication Check

    Performing a Communication Check If, when you are installing the Envoy, you are unsure of where it should be located for maximum performance, you may want to install the Envoy in different locations and check signal strength. A communication check starts automatically after an Envoy restart.
  • Page 17: Restarting The Envoy

    Restarting the Envoy If the utility ever fails, or you need to restart the Envoy, just plug it in (if not already done) and let the Envoy start up again. It will resume operation when power and internet connection are restored.
  • Page 18: Normal Operation

    Normal Operation Once the Envoy completes a scan, it begins or resumes normal operation. At this point, the indicators in the LCD window show current values for your system: 192.168.2.140 +Web 2407W 783kWh The displayed values are:  Local IP address, for example: 192.168.2.140 (your actual local IP address will be different) ...
  • Page 19: Troubleshooting

    This attempt to open a tunnel occurs every hour on the hour. If successfully opened, the tunnel stays open for 50 minutes. The Envoy displays “Envoy Failure +Web” to indicate that the tunnel is open. After the 50 minute period, the tunnel is closed and the “-Web”...
  • Page 20: Envoy Local Interface

    Envoy and the data that is available through the local connection. 1. Connect one end of the Ethernet cable supplied with the Envoy to the Envoy port labeled “Ethernet”. 2. Connect the other end of the Ethernet cable to the RJ45 network port of the computer.
  • Page 21: Production Screen

    Production Screen To view system energy production statistics for your system, click “Production” from the Envoy home screen to navigate to the production screen. Inventory Screen To view a listing of the microinverters in your system, click “Inventory” from any screen to navigate to the inventory screen.
  • Page 22: Event Messages

    Event Messages The table below lists messages that the Envoy can produce to indicate certain conditions. These messages appear on screen when your computer is connected to the Envoy local interface. These messages can provide Enphase Customer Support with valuable information, should you need to call for assistance.
  • Page 23 Grid Gone. Note that Grid Instability will remain for about 5 minutes after the underlying conditions clear. Module added The Envoy has detected and is now associated to a new inverter. Module failed to The Envoy has not received a...
  • Page 24: Technical Data

    -40˚C to +65˚C (-40˚ to 149˚F) Cooling Natural Convection – no fans Enclosure Environmental Rating Indoor - NEMA 1 Features Standard Warranty Term 1 year Compliance UL 60950, EN 60950, FCC Part 15 Class B Page 24 Copyright Enphase Energy Inc. 2009 141-00008 REV 06...
  • Page 25: Appendix

    Envoy Communications Gateway ("Defective Product") for a period of one (1) year from the date of original purchase of such Envoy Communications Gateway at point of sale to the originally-installed end user location (the "Warranty Period").
  • Page 26 ECONOMIC LOSSES OF ANY KIND, ANY LOSS OR DAMAGE TO PROPERTY, OR ANY PERSONAL INJURY. To the extent any implied warranties are required under applicable law to apply to the Envoy Communications Gateway, such implied warranties shall be limited in duration to the Warranty Period, to the extent permitted by applicable law.
  • Page 27 Page 27 Copyright Enphase Energy Inc. 2009 141-00008 REV 06...
  • Page 28 Enphase Energy Inc. 201 1 Street, Suite 300 Petaluma, CA 94952 Phone: 707-763-4784 TOLL FREE: 877-797-4743 Fax: 707-763-0784 www.enphaseenergy.com info@enphaseenergy.com Page 28 Copyright Enphase Energy Inc. 2009 141-00008 REV 06...

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