Getting a New IP Address
The Get New IP Address menu item makes the Envoy request a new IP address from the broadband
router. To get a new IP address:
1. Press and hold the Envoy Menu button. After two seconds the Envoy menu appears.
2. Continue holding the Menu button. When the LCD screen displays "Get New IP Address",
release the Menu button.
The LCD screen now reads:
Once the new IP address has been requested, the LCD will return to the default display.
Enabling a Connection to Enphase
The Enable Connection to Enphase menu item creates a secure connection to Enphase allowing
Enphase personnel to troubleshoot the system remotely.
To open a connection to Enphase:
1. Press and hold the Envoy Menu button. After two seconds the Envoy menu appears.
2. Continue holding the Menu button. When the LCD screen displays "Enable Connection to
Enphase", release the Menu button.
The LCD screen now reads:
Once the connection is open, the LCD will return to the default display.
25
Get New IP Address
Getting IP Address
Enable Connection
To Enphase
Enabling Connection
2014 Enphase Energy Inc.
Envoy Installation and Operation
141-00014 Rev 04