Table Of Contents - enphase Envoy Installation And Operation Manual

Envoy communications gateway

Installation and operation manual (100 pages)

Quick install manual (4 pages)

Installation and operation manual (28 pages)

Table of Contents

Important Information .................................................................................................................................... 5

Read this First ................................................................................................................................................. 5

Safety Instructions ........................................................................................................................................... 5

Audience .......................................................................................................................................................... 5

The Enphase Envoy Communications Gateway .......................................................................................... 6

Other Elements in the Enphase System .......................................................................................................... 7

How the Envoy Communications Gateway Works ........................................................................................... 7

Installation Planning and Preparation ........................................................................................................... 8

System Sizing .................................................................................................................................................. 8

Preinstallation Checks ..................................................................................................................................... 8

Installation Sequence ...................................................................................................................................... 9

Install the Envoy ......................................................................................................................................... 10

1. Find the Envoy Serial Number ................................................................................................................... 10

2. Register the Envoy .................................................................................................................................... 11

3. Find a Location for the Envoy .................................................................................................................... 12

4. Connect to the Internet .............................................................................................................................. 12

Method A: Ethernet Cable ......................................................................................................................... 13

Method B: Power Line Communication Bridges ........................................................................................ 13

Method C: Enphase Wireless Adapter (Wi-Fi) ........................................................................................... 13

5. Select Language ........................................................................................................................................ 14

6. Check the Internet Connection .................................................................................................................. 15

7. Install the Modules and Microinverters ...................................................................................................... 15

8. Check the Envoy's Progress ...................................................................................................................... 15

9. Wall Mount the Envoy (Optional) ............................................................................................................... 16

10. Build the Virtual Array .............................................................................................................................. 17

11. View System Performance in Enlighten ................................................................................................... 17

Envoy Operation ......................................................................................................................................... 18

First Scan for Microinverters .......................................................................................................................... 18

LCD Screen Display at Initial Start Up ........................................................................................................... 19

Initial Communications Check ................................................................................................................... 19

Subsequent Start Up ................................................................................................................................. 19

Normal Operation .......................................................................................................................................... 20

Using the Envoy LCD Menu .......................................................................................................................... 20

Initiating a Scan for New Microinverters .................................................................................................... 22

Performing a Communications Check ....................................................................................................... 22

Viewing the Grid Configuration .................................................................................................................. 24

Getting a New IP Address ......................................................................................................................... 25

Enabling a Connection to Enphase ........................................................................................................... 25

Disabling a Connection to Enphase .......................................................................................................... 26

Viewing the Envoy Serial Number ............................................................................................................. 26

Selecting a New Locale (Change Language Display) ............................................................................... 27

How the Envoy Works with Enlighten ............................................................................................................ 27

Using Enlighten to Check Envoy Status .................................................................................................... 28

Troubleshooting .......................................................................................................................................... 29

Power Line Communication Troubleshooting ................................................................................................ 29

Issue: The Microinverter Count is Lower than the Number of Installed Units ............................................ 29

Issue: Envoy Displays Fewer than Three Bars .......................................................................................... 29

Issue: Envoy Displays Zero Bars ............................................................................................................... 30

Network Basics and Troubleshooting ............................................................................................................ 30

Issue: IP Address Problems ...................................................................................................................... 31

Issue: LCD Screen Displays "-Web" .......................................................................................................... 31

Issue: LCD Screen Displays "Envoy Failure +Web or -Web" .................................................................... 31

Issue: LCD Screen Displays "Scanning Inhibited" ..................................................................................... 31

Issue: The Envoy has Good Signal Strength but is Too Far from the Router ............................................ 32

Issue: Wireless Adapter Wi-Fi Problems ................................................................................................... 32

Issue: How Set Up Wi-Fi Without Wi-Fi WPS ............................................................................................ 32

Issue: Internet Traffic is Slower After Installing a Bridge ........................................................................... 33

DHCP versus Static IP Addressing ........................................................................................................... 34

MAC Filtering ............................................................................................................................................. 34

Firewall Settings ........................................................................................................................................ 35

Replacing an Envoy ....................................................................................................................................... 35

Envoy Local Interface ................................................................................................................................. 36

Connecting to the Envoy through the Site's LAN ........................................................................................... 36

Directly Connecting to the Envoy without a Broadband Router ..................................................................... 36

 2014 Enphase Energy Inc.

Envoy Installation and Operation

141-00014 Rev 04