enphase ENV-S-WM-230 Installation And Operation Manual

enphase ENV-S-WM-230 Installation And Operation Manual

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INSTALLATION AND OPERATION MANUAL
Enphase IQ Gateway-M
June 29, 2022
141-00031, Rev 02

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Summary of Contents for enphase ENV-S-WM-230

  • Page 1 INSTALLATION AND OPERATION MANUAL Enphase IQ Gateway-M June 29, 2022 141-00031, Rev 02...
  • Page 2 Product information is subject to change without notice. All trademarks are recognised as the property of their respective owners. For warranty text, refer to warranty document at https://enphase.com/installers/resources/warranty User documentation is updated frequently; Check the Enphase website (http://www.enphase.com) for the latest information. Copyright © 2022 Enphase Energy Inc. All rights reserved. Audience This manual is intended for use by professional installation and maintenance personnel.
  • Page 3: Table Of Contents

    Choose a Location for the IQ Gateway ..................11 Provide a Power Connection ......................12 Provide Power for the IQ Gateway-M (ENV-S-WM-230 or ENV-S-AM1-230-60) ......12 Install CTs for Metering (Model ENV-S-WM-230 or ENV-S-AM1-230-60) ........13 Install the CT for Production Metering ....................13 Install the CT for Consumption Metering (optional) ................
  • Page 4 View or Change Monitoring Settings ....................25 View Microinverter Information ......................29 View Envoy Information ........................29 Open a Connection for Enphase Troubleshooting ................29 Troubleshooting..........................30 Microinverter Detection Issues........................ 30 Issue: Installer Toolkit Shows “Cross Domain Traffic Reported” ............30 Issue: Microinverter Communications LED is Red ................
  • Page 5: Safety

    Do not wire unused terminals or terminal blocks on the IQ Gateway. DANGER: Do not use Enphase equipment in a manner not specified by the manufacturer. Risk of Doing so may cause death or injury to persons, or damage to equipment.
  • Page 6: The Enphase Iq Gateway

    How the Enphase Microinverter System Works The Enphase Microinverter converts the DC output of the PV module into grid-compliant AC power. In addition to performing the DC to AC conversion, it maximises energy production by using a sophisticated Maximum Power Point Tracking (MPPT) algorithm.
  • Page 7: Installation Planning And Preparation

    After the IQ Gateway is installed and the microinverters are scanned or provisioned, it maintains an internal database of all known Enphase Microinverters at the site it manages. At regular intervals, the IQ Gateway polls each microinverter for its energy data. Using its Internet connection, the IQ Gateway then forwards that information to Enlighten.
  • Page 8: Pre-Installation Checks

    Review the following pre-installation checks before you install the IQ Gateway. Download the Enphase Installer App The Enphase Installer Toolkit is a mobile app for iOS and Android devices (smart phone or tablet) that allows installers to configure the system while onsite, eliminating the need for a laptop and improving installation efficiency.
  • Page 9: Plan The Internet Connection

    Create the map and install the PV modules and microinverters. You will scan this map later using Installer Toolkit and your mobile device. (See “Method A: Provision Microinverters with Installer Toolkit” on page 18.) NOTE: If needed, you can find an installation map at the back of any Enphase Microinverter manual. •...
  • Page 10: Installation Sequence

    3. Install CTs, if needed 4. Optional: Install and configure DNO interface 5. Energise the IQ Gateway 6. Detect microinverters 7. Verify system configuration 8. Connect to Enlighten 9. Send summary report © 2022 Enphase Energy Inc. All rights reserved. 141-00031 Rev 02...
  • Page 11: Installing The Iq Gateway

    “coupled” between the three phases to allow the Envoy to communicate with all of the microinverters in the system. Install a phase coupler on the load side of the over-current protection device. See the Enphase Technical Brief on Phase Coupling for your region at enphase.com/support.
  • Page 12: Provide A Power Connection

    Wiring for power varies depending on the model of your IQ Gateway. Provide Power for the IQ Gateway-M (ENV-S-WM-230 or ENV-S-AM1-230-60) The IQ Gateway-M (ENV-S-WM-230 or ENV-S-AM1-230-60) uses terminal blocks for power connections. When you hard- wire the IQ Gateway outdoors, you must install it in an IP54-rated, or better enclosure with conduit attachment.
  • Page 13: Install Cts For Metering (Model Env-S-Wm-230 Or Env-S-Am1-230-60)

    Operation 3. Install CTs for Metering (Model ENV-S-WM-230 or ENV-S-AM1-230-60) The IQ Gateway-M (ENV-S-WM-230 or ENV-S-AM1-230-60) uses terminal blocks for metering connections. Install one CT for production metering and one CT for consumption metering as described in this section. You must use a protected route in conduit for the CT wires to the IQ Gateway. If you need to extend the leads (up to 213 meters), see “Extend Consumption CT Leads, If Needed”...
  • Page 14: Install The Ct For Consumption Metering (Optional)

    , twisted pair wire and install it in accordance with all applicable electrical codes. NOTE: Be advised that this step applies only to the IQ Gateway-M (model ENV-S-WM-230 or ENV-S-AM1-230-60) and not to the IQ Gateway Standard (model ENV-S-WB-230). The...
  • Page 15: Energize And Update The Iq Gateway

    Method C: Discover Microinverters with the IQ Gateway If you are not using the Enphase Installer App, press the Device Scan button on the IQ Gateway. With this method, the Envoy searches the power line for 15 minutes, but does not know how many ©...
  • Page 16: With All Methods

    On the Overview screen, check that the new profile is set on all the microinverters. This may take up to 5 minutes. c. Set up metering for the IQ Gateway-M (model ENV-S-WM-230 or ENV-S-AM1-230-60): • Tap the Meters button and check that Production Metering is enabled.
  • Page 17: Method A: Integrated Wi-Fi

    Wi-Fi WPS. These include WEP Open System, WEP Shared Key, WPA- PSK, WPA2-PSK, WPA-EAP, and WPA2-EAP. To use the Enphase integrated Wi-Fi, you need a wireless router. a. On the IQ Gateway, verify that no Ethernet cable is plugged into the RJ45 port.
  • Page 18: Method C: Power Line Communication Bridges

    Envoy serial number). NOTE: If you connect to an Envoy after associating it to a system, the report includes a system name and address. For more information, refer to the Enphase Installer Toolkit Operation Manual at: enphase.com/support. © 2022 Enphase Energy Inc. All rights reserved.
  • Page 19: Activate Monitoring

    Once you have registered the system and successfully installed the IQ Gateway, Enlighten sets up an account for the site owner. When you complete the registration and installation, Enphase sends account information to the site owner so that they can log in to the Enlighten website and view system performance.
  • Page 20: Iq Gateway Operation

    IQ Gateway Operation IQ Gateway Displays and Controls You can track system installation progress with the Enphase Installer Toolkit mobile app. The LEDs on the IQ Gateway are solid green when a function is enabled or performing as expected, flashing when an operation is in progress, or solid red when troubleshooting with Installer Toolkit is required.
  • Page 21: Led Behaviour At Initial Start Up

    The IQ Gateway identifies each device by its unique serial number. If you add more microinverters to an existing system or replace a microinverter or the IQ Gateway, you can run a scan to detect the new devices. To initiate a scan after you add new microinverters to an existing Enphase system, perform the following steps.
  • Page 22: Connecting To Iq Gateway

    Connect using a computer or mobile device with the IQ Gateway local interface Connect Using the Enphase Installer App The Enphase Installer Toolkit is a mobile app that provides installers with onsite system configuration capabilities. Options for establishing a connection between the Enphase Installer App and the IQ Gateway are: •...
  • Page 23 2. Make sure your device is connected to Envoy by looking for the green check mark between the Installer toolkit (or the phone icon) and the Envoy as shown. Refer to enphase.com/installer-toolkit/ for more information on the Enphase Installer Toolkit. © 2022 Enphase Energy Inc. All rights reserved. 141-00031 Rev 02...
  • Page 24: Connect Remotely Using Enlighten

    The default reporting mode for the IQ Gateway is Standard (high-bandwidth). If the site uses the Enphase Mobile Connect modem, this setting is locked to Low-Bandwidth. Low bandwidth mode reports 15-minute interval readings and event data to Enlighten four times a day.
  • Page 25: Connect Using The Iq Gateway Local Interface

    You will be prompted to enter the following login credentials: • Username: envoy • Password: nnnnnn (where nnnnnn are the last six digits of the IQ Gateway serial number) © 2022 Enphase Energy Inc. All rights reserved. 141-00031 Rev 02...
  • Page 26 Select Update. The application asks you to confirm: This may interrupt communications with the IQ Gateway and require you to reconnect. • Select OK to continue or select Cancel. © 2022 Enphase Energy Inc. All rights reserved. 141-00031 Rev 02...
  • Page 27 Enter the new Wireless Network Name (ESSID) and Security code. If you need to disconnect the Envoy from a Wi-Fi network: • Select More Info. • Click Forget this Network. © 2022 Enphase Energy Inc. All rights reserved. 141-00031 Rev 02...
  • Page 28 The application displays a loading message until results are returned. When the results return, the application displays a collection of routing details for the Envoy’s path to the Internet. © 2022 Enphase Energy Inc. All rights reserved. 141-00031 Rev 02...
  • Page 29: View Microinverter Information

    Enphase to perform remote troubleshooting If you contact Enphase Customer Support, Enphase personnel may ask you to open a secure connection for diagnostic purposes. • To open secure connection so...
  • Page 30: Troubleshooting

    WARNING: Risk of electric shock. Risk of fire. Do not attempt to repair the IQ Gateway; it contains no user-serviceable parts. Tampering with or opening the IQ Gateway will void the warranty. If the IQ Gateway fails, contact Enphase Customer Support for assistance (http://www.enphase.com/philippines). Warranty void if cover removed.
  • Page 31: Issue: No Microinverters Are Reporting

    Issue: Installer Toolkit Indicates that Scanning is Inhibited It is best to leave the Envoy in this condition for normal operation. However, if you need to re-enable scanning (for example, if you replace a microinverter) contact Enphase Customer Support (http://www.enphase.com/philippines).
  • Page 32: Internet Connection Issues

    Gateway has a local network connection only and failed to connect to Enlighten after its scheduled reporting time (five minutes). When the LED is off, there is no network connection. If you are using the Enphase Mobile Connect modem and the Network Communications LED remains off or lights red, see Troubleshooting in the Enphase Mobile Connect Installation Guide.
  • Page 33: Issue: Wi-Fi Problems

    DHCP reservations in the router instructions. Failure to reserve the static IP address on the router may result in duplicate IP addresses and intermittent Internet connection problems with the IQ Gateway. © 2022 Enphase Energy Inc. All rights reserved. 141-00031 Rev 02...
  • Page 34: Mac Filtering

    The Envoy connects to these servers using their DNS names. If you add firewall rules for Envoy reporting, Enphase recommends using the DNS names rather than the underlying IP addresses. This is because the IP addresses are subject to change without notice.
  • Page 35: Replacing An Iq Gateway

    • Refer servicing to qualified personnel. If Enphase Customer Support authorises an IQ Gateway replacement (RMA), perform the following steps. DANGER! Risk of electrocution! When replacing the IQ Gateway-M, CTs must be installed with no current flowing in the sensed circuit. Always install CT wires in the terminal blocks before energising the sensed circuit.
  • Page 36 9. Verify that the new IQ Gateway powers up. BEST PRACTICE: When powered up and connected for the first time, the IQ Gateway- May retrieve an automatic upgrade from Enphase. This upgrade may take up to 15 minutes. During upgrade the IQ Gateway LEDs flash green sequentially.
  • Page 37: Technical Data

    IQ Gateway-M Installation and Operation Technical Data Model Numbers IQ Gateway-M Enphase IQ Gateway communications gateway with integrated single phase PV and consumption metering. PV production metering and optional consumption ENV-S-WM-230 monitoring. ENV-S-AM1-230-60 Capacity Number of microinverters polled Up to 600...

This manual is also suitable for:

Env-s-am1-230-60

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