NEC Express5800 140He User Manual

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Express5800 140He

User's Guide

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Summary of Contents for NEC Express5800 140He

Page 1 Express5800 140He User’s Guide...
Page 3 The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computers and/or its licensors. NEC Computers and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.
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Page 5 Keep this User’s Guide at hand for quick reference at anytime necessary. SAFETY INDICATIONS Follow the instructions in this User’s Guide for your safety to use the server. The server contains components with possible danger, hazards that may cause by ignoring warnings, and preventive actions against such hazards.
Page 6 SYMBOLS USED IN THIS USER'S GUIDE AND WARNING LABELS Attentions Indicates that improper use may cause an electric shock. Indicates that improper use may cause personal injury. Indicates that improper use may cause fingers to be caught. Indicates that improper use may cause the clip of a hand. Indicates that improper use may cause fumes or fire.
Page 7 NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Page 8 AC uninterruptible power supply (UPS) unit should be used. Notes: (1) No part of this manual may be reproduced in any form without the prior written permission of NEC Computers. (2) The contents of this User's Guide may be revised without prior notice.
Page 9: Preface
PREFACE Welcome to the Express5800/140He server. The Express5800 server holds powerful performance and employs the latest technology to implement a computer for the next generation. With its potential capabilities, the server may be used as a workstation PC that configures a client-server system and provides high-speed processing and superior reliability.
Page 10: About This User's Guide
ABOUT THIS USER'S GUIDE This User’s Guide is a guide for proper setup and use of the server. This User’s Guide also covers useful procedures for dealing with difficulties and problems that may arise during setup or operation of the server. Keep this manual for future use. The following describes how to proceed with this User’s Guide.
Page 11: In The Package
Appendix C IRQ and I/O Port Address provides a list of factory-set IRQs and I/O port addresses assigned. Appendix D Installing Windows Server™ 2003 x64 Editions describes how to install Microsoft® Windows Server™ 2003 x64 Editions without using Express Setup. Using the Express Setup tool is recommended for installing Windows Server™...
Page 12: Table Of Contents
CONTENTS Preface ................................... i About This User's Guide ............................... ii In the Package................................iii Chapter 1 ........................... 1-1 Notes on Using Your Server .................... 1-1 Warning Labels ................................1-2 Safety Notes................................1-3 General .................................. 1-3 Power Supply and Power Cord Use........................1-4 Installation, Relocation, Storage, and Connection....................
Page 13 Setting Up Your Server ....................3-1 Setup Flow................................. 3-2 Selecting a Site ................................3-3 Unpacking the System ............................... 3-5 Connecting Peripheral Devices..........................3-6 Connecting Power Cord............................. 3-8 Turning On the Server ............................. 3-10 Installing Operating System ............................ 3-12 Installing Utilities ..............................3-12 Making Backup Copies of System Information.......................
Page 14 Power Console Plus ..............................6-17 Major Functions..............................6-17 Components................................. 6-17 Server Setup ................................ 6-18 Management PC Setup ............................6-19 BMC Online Update ..............................6-20 Hardware Requirement............................6-20 Installation ................................6-20 Startup ................................. 6-22 Uninstallation ..............................6-24 Error Messages ..............................6-26 Chapter 7 ...........................
Page 15 Problems with Server ............................8-30 Problems with Windows Server 2003 x64 Editions .................... 8-36 Problems with Windows Server 2003 and Windows 2000.................. 8-37 Problems with EXPRESSBUILDER ........................8-41 Problems with Express Setup ..........................8-42 Error Message during Disk Array Configuration ....................8-45 Problems with Master Control Menu ........................
Page 16 viii IRQ and I/O Port Address....................C-1 Appendix D ........................D-1 Installing Windows Server™ 2003 x64 Editions ............D-1 Before Installing Windows Server 2003 x64 Editions ....................D-1 Optional Boards Supported by EXPRESSBUILDER ..................D-1 Updating System ..............................D-1 Re-installing to the Hard Disk Which Has Been Upgraded to Dynamic Disk ............. D-1 MO Device ................................
Page 17 Appendix G ........................G-1 Rack Mount Kit .........................G-1 Notes on Installing and Accessing the Rack Cabinet ................... G-2 Rack-mount Model............................... G-3 Preparing for Mounting the Server on the Rack............G-4 Cautions..................................G-4 Step 1 Unpacking ............................... G-5 Step 2 Preparing Tools ............................G-7 Step 3 Turning Server Power Off ........................
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Page 19: Chapter 1
Chapter 1 Notes on Using Your Server This chapter includes information necessary for proper and safe operation of your server.
Page 20: Warning Labels
WARNING LABELS A warning label is attached to components (or near them) that present possible danger in order to inform the user that a hazardous situation may arise when operating the server. (Do not intentionally remove or damage any of these labels.) If you find any label totally/partially removed or illegible due to damage, contact your sales representative.
Page 21: Safety Notes
SAFETY NOTES This section provides notes on using your server safely. Read this section carefully to ensure proper and safe use of the server. For symbols, see "SAFETY INDICATIONS" provided earlier. General WARNING Do not use the server for services where critical high availability may directly affect human lives. Your server is not intended to be used with or control facilities or devices concerning human lives, including medical devices, nuclear facilities and devices, aeronautics and space devices, transportation facilities and devices;...
Page 22: Power Supply And Power Cord Use
Power Supply and Power Cord Use WARNING Do not hold the power plug with a wet hand. Do not disconnect/connect the plug while your hands are wet. Failure to follow this warning may ause an electric shock. CAUTION Plug into a proper power source. Use a proper wall outlet.
Page 23: Installation, Relocation, Storage, And Connection
Installation, Relocation, Storage, and Connection CAUTION Never attempt to lift the server only by three persons or less. Your server weighs 75 kg (depending on its hardware configuration). Carrying the server only by three persons or less may strain your back. Hold the server firmly by its bottom with four persons or more to carry it.
Page 24: Cleaning And Working With Internal Devices
Cleaning and Working with Internal Devices WARNING Do not disassemble, repair, or alter the server. Never attempt to disassemble, repair, or alter the server on any occasion other than described in this manual. Failure to follow this instruction may cause an electric shock or fire as well as malfunctions of the server.
Page 25: During Operation
During Operation CAUTION Avoid contact with the server during thunderstorms. Disconnect all power plugs from the outlets when a thunderstorm is approaching. If it starts thundering before you disconnect the all power plugs, do not touch any part of the server including the cables.
Page 26: For Proper Operation
FOR PROPER OPERATION Observe the following notes for successful operation of the server. Use of the server ignoring these notes will cause malfunctions or failures of the server. Install the server in a place that meets requirements for successful operation. For details, see Chapter 3, "Setting Up Your Server."...
Page 27: Transfer To Third Party
TRANSFER TO THIRD PARTY The following must be observed when you transfer (or sell) the server or software provided with the server to a third party: Express server Make sure to provide this manual along with the server to a third party. IMPORTANT: About data on the hard disk Be sure to take appropriate measures not to leak important data (e.g., customers'...
Page 28: Consumables
1-10 CONSUMABLES Your server contains some components that are only good for a limited period of time and require replacement, such as batteries, fans, the internal CD-ROM drive, the floppy disk drive, and the mouse. For stable operation of the server, we recommend you replace these components on a regular basis.
Page 29: User Support
1-11 USER SUPPORT When the server needs after-sales service, check if the warranty is still valid, and determine which service is necessary as indicated on the "Certificate". Before asking for repair, do the following when the server appears to fail: Check if the power cord and the cables to other devices are properly connected.
Page 30 1-12 Setting Up a Healthy Work Environment The longer you keep using the computer equipment, the more you become tired, which may cause disorders of your body. When you use a computer, observe the following to keep yourself from getting tired: Good Working Posture You have good posture if the following are satisfied when you use a computer: •...
Page 31: Chapter 2
Chapter 2 General Description is chapter provides information that you should be fam iliar with before using the server. It includes names and functions of the components and features of the server.
Page 32: Overview
OVERVIEW our server is a highly reli able, high-powered, fault-tolerant, high-capacity, multiprocessing server based on the 64-bit Intel® Xeon™ Processor MP or on the Dual-Core Intel® Xeon™ Processor, depending on the model. It is a solid erformer and offers the latest technology. The combination of computing performance, memory capacity, and tegrated I/O provides a high performance environment for many server market applications.
Page 33: External View
External View Front door Open the front door wh en you access to the POWER switch, the 5.25-in ch device, the CD-ROM drive, or the optional USB floppy disk drive or install or remove a hard disk drive, p essor, memory board, and/or the DIMM. Key slot Insert the security key to lock or unlock the front door.
Page 34: Front View (With The Front Door Open)
Front View (with the Front Door Open) See "Lamps" described later. -inch floppy disk drive ert a 3.5-inch floppy disk to the 3.5-inc h floppy disk drive to read data from the disk or write data to the disk. 1-1: Eject button 1-2: Disk slot 1-3: Floppy disk access lamp (lits green when a ccessing)
Page 35: Front View (Switch And Led Panel)
Front View (Switch and LED Panel) from left from left POWER switch The power switch is used to turn on/off the power. If you press the switch once, then the POWER/SLEEP lamp goes on and the power is turned on. If you press the switch again, the power is turned off. The system is forcibly shut down when the power switch is pressed continuously for four seconds or longer.
Page 36: Rear View
Rear View...
Page 37 Power supply units wer supply unit supplies DC power to the server. The factory-installed power supply units are installed in 1 and 2, and slots 3 and 4 ar e for optional power supply units in a power redundant configuration. AC i nlet AC inlet is connected with the power cord.
Page 38: Internal View
Internal View Power supply cage Non-hot-plug PCI slot Hot-plug PCI slot Fan bay...
Page 39: I/O Board
I/O Board 9-6 9-3 11-6 11-3 11-2 11-5 11-4 11-1 Connectors for external devices PCI slot error lamps (corresponds to PCI slots #1 to #9 from top) PCI slot power lamps (upper) / P CI slot Fault lamps (lower) (corresponds to PCI slots #4 to #9 from top) PCI board slots (PCI slots #1 to #9 from top) Slots 1, 2: Non-hot-plug PCI, 5V, 33MHz Slots 4 and 5: (Hot-plu PCI-Expr...
Page 40: Processor Board
2-10 Processor Board 3-1 3-2 3-4 3-3 VRM (Number following the bold-faced character indicates the socket number.) Processors (Number following the bold-faced character indica s the socket number.) Processor/VRM error lamps (Number following the bold-faced character indicates the lamp number.)
Page 41: Memory Board
2-11 Memory Board DIMM slot error lamps (DIM M slot #1 to 4 from bottom) Memory board Eject switch Memory board Power lamp Memory board Attention lamp ory board Redundancy lamp ory board Attention switch slots (Number following the bold-fac ed character indicates the socket number.) e fa ctory-installed memory board contain...
Page 42: Standard Features
2-12 STANDARD FEATURES High performance Expandability 64-bit Intel® Xeon™ Processor MP Wide variety of optional I/O slots (depending on the co nfiguration) Two 3 2-bit/33 MHz PCI sl 3.16GHz/1MB Four 6 it/100 MHz PCI-X sots (support hot-plug) 3.66GHz/1MB Two PCI EXPRESS(x8) slots (support hot-plug), 3GHz/8MB (on specific configurations One PCI EXP...
Page 43: Power Supplies
2-13 Power Supplies en the additional power supp ly units are installed and system operates with four power supply units, the server can continue its operation without interruption even if one of these power supply units fails (in the redundant configuration). If a n additional power supply unit is installed while the system is operating with three power supply units, a log that resents "power recovery"...
Page 44 2-14 Memory Mirroring / Memory RAID Feature emory Mirroring Feature he memory mirroring feature places a me mory board as spare memory in standby state. If the current memory board counters an uncorrectable error, the mem ory mirroring feature switches to the standby memory board. When this ature is used, the current memory board and the standby memory board should be combined.
Page 45: Recovering Bios Data
2-15 Memory number: XX Date/ti d) If repor t setting is made through the ESMPRO Agent, Manager reporting and ALIVE reporting is perform ed. The report contents are as follows Explanation: Part of the DIMM was isolated due to a memory error. ory number: XX Date/ti Recovering BIO...
Page 46: System Board Features
2-16 System Board Features he following subsections describe the syste m board major components. ocessor he processor board accommodates one to four 64-bit Intel® Xeon™ MP processors or Dual-Core Intel® Xeon™ rocessors in an FC- PGA2 package, depending on the model. IMM Memory T nstall or replace a DIMM, remove the memory board first.
Page 47 2-17 Network Interface Controllers NOTE: To ensure EMC product regulation compliance, the system must be used with shielded LAN cables. The I/O board inclu des Intel® 82546GB network interface controller (NIC). The Intel® 82546GB network interface controller supports th e following features: Two channels of 10Base-T, 100Base-TX, and 1000BASE-T networks.
Page 48: Security
2-18 Remote Power-On Feature (Wake On LAN/PME) he remote power-on function turns on the server through a network. It sends a special packet from the management computer to a remote server to turn it on if the server is off-powered. o enable this feature, you must select "Enabled"...
Page 49: Expressbuilder
2-19 EXPRESSBUILDER e CD-ROM that comes with your serv er contains a setup utility called " EXPRESSBUILDER." When you have first installed the server or append features to the server, use the EXPRESSBUILDER to set up your server. fer to Chapter 6 for details. e major functions of the EXPRESSBUILDER are: To install the Operating System "Express Setup"...
Page 50: Esmpro
2-20 ESMPRO ESMPRO is a server management software application that runs on the operating system. ESMPRO includes ESMPRO Manager for the server monitoring terminal and ESMPRO Agent for the server. NOTE: For details of major functions of ESMPRO, system configuration and setups with ESMPRO, see Chapter 6.
Page 51: Using Your Server
2-21 USING YOUR SERVER is section describes basic operations of your serv er including how to use devices such as floppy disk drive and CD-ROM drive. See Appendix B for notes on using the floppy disk, CD-ROM, and accessories including keyboard and use.
Page 52: Power Switch
2-22 POWER Switch se the POWER switch to turn on/off the server. wer On ress the POWER switch on the front of the computer chassis. he POWER/SLEE P lamp lights green. POWER/SLEEP lamp IMPORTANT: If the power cord is connected to a power control device ch as a UPS (Uninterruptible Power Supply), make sure that the power control device is powered.
Page 53 2-23 Suspicion of failure eep for many times in the per iod from power-on to operating system start pearance of an error message on the display unit POST Flow The flow of o perations execut ed by POST is sequentially described below: IMPORTANT: Depending on the system configuration, the message "Press Any Key"...
Page 54 2-24 Displays the SCSI ID numbers used by the connected SCSI devices on the screen. If one or more disk array controllers are installed, displays the message prompting you to start the Disk A rray BIOS setup utility. Sta t the utility according to the message if you need to change the settings. Refer to the manuals of the disk arra y controllers for details.
Page 55 2-25 If me ssage "Press <F1> to resume" appears, an error is detected during POST. See "E rror messages during POST" for the information on the messages and the proper actions against the errors. If an error message appears, pressing F1 allows the BIOS setup u tility to be started.
Page 56: Sleep Switch
2-26 SLEEP Switch he SLEEP switch allows you to save almost all power of the server (power-saving mode or sleep mode). NOTE: To use the SLEEP switch, an operating system supporting the sleep feature is required. (Available for Windows Server 2003/Windows 2000.) POWER switch SLEEP switch POWER/SLEEP lamp...
Page 57: Floppy Disk Drive
2-27 Floppy Disk Drive ur server is equipped with the 3.5 -inch floppy disk drive on its front to write/read data to/from a floppy disk. ur server supports the following 3.5-inch floppy disks: 2HD floppy disk (double-sided high-density track type) Stores data of 1.44 MB.
Page 58: Cd-Rom Drive
2-28 NOTE: Use of the floppy disk The flo ppy disk is an important data storage media with delicate structure and requires care. Keep the following notes in mind to use it: nsert the floppy disk into the floppy disk drive gently as far as it goes. ttach the label to the correct position.
Page 59 2-29 CD-ROM in the CD-ROM drive. Press the Eject button on the front of the CD-RO M drive. The ay comes out a little. Hold the tray lightly and pull it out toward you until the tray stops. Put the CD-ROM on the tray careful ly and securely with the date recorded surface facing toward the tray.
Page 60 2-30 To take out the CD-ROM from the CD-ROM drive, press the Eject button in the similar way in setting the CD-ROM to make the tray go out. If the access lamp is lit in orange, the CD is being accessed. Confirm that the access lamp is not lit be fore pressing the Eject button.
Page 61 2-31 NOTE: Use of the CD-ROM Keep the following notes in mind to use the CD-ROM for the server: e playback of disks that do not conform to the CD-ROM standards with the -ROM drive is not guaranteed. no drop the CD-ROM. Do not place anything on the CD-ROM or bend th e CD-ROM.
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Page 63: Chapter 3
Chapter 3 Setting Up Your Server is chapter describes how to set up your server appropriate for y our system, on a step-by-step basis.
Page 64: Setup Flow
SETUP FLOW ollow the flowchart below to set up the server. Selecting a site ct a suitable site for the server. np cking the system ack the server and accessories from the chip ping carton box. Conn ecting peripheral devices on ect peripheral devices to the server.
Page 65: Selecting A Site
SELECTING A SITE ad the following precautions before select ing a suitable site for your server. The following describes installation of the server and connections to the server. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage.
Page 66 Do not place the server in the following places. Placing the server in such places may cause malfunctions of the server. Places with drastic changes in temperature (e.g., near a heater, air conditioner, or refrigerator) Plac es with strong vibration Plac es where corrosive gases (sulphur d ioxide, hydrogen sulphide, nitrogen dioxide, chlorine, ammonia,...
Page 67: Unpacking The System
UNPACKING THE SYSTEM en you receive your system, inspect the shipping contai ners prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference. After removing the contents of the containers, keep the tons and the packing materials.
Page 68: Connecting Peripheral Devices
CONNECTING PERIPHERAL DEVICES onnect peripheral devices to the server. The server is provided with connectors for a wide variety of peripheral devices on its rear panel. The figures on the next pages illustrate available peripheral devices for the server in the standard nfiguration and locations of the connectors for the devices.
Page 69 Finally connect the provided Use this inlet only power cord to the receptacle. when an optional If connecting the server to UPS, power supply unit is see the explanation below. additionally installed. Mouse Printer with Keyboa parallel interface Device with seria interface (e.g., modem) Display...
Page 70: Connecting Power Cord
CONNECTING POWER CORD Connect the provided power cord to the server. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 r details. Do not hold the power plug with a wet hand.
Page 71 To connect the power cord from the server to an uninterruptible power supply (UPS), use service outlets on the rear of UPS. The UPS service o utlets are categorized into two groups: SWITCH OUT and UN-SWITCH OUT. (They may be called "O UTPUT1"...
Page 72: Turning On The Server
3-10 TURNING ON THE SERVER urn on the server and follow the on-screen instructions for setup. IMPORTANT: Before turning on the server: Some optional boards require setups with the SETUP utility before installation. If the erver has a PCI board with the PCI-to-PCI bridge installed, the SETUP utility is nabled to launch.
Page 73 3-11 The POWER/SLEEP lamp on the front of the server comes on. In a f ew seconds, our logo appears on the screen and the Power On Self-Test (POST ) begins. OST runs automatically when you power on the server or reset it with a keyboard operation (Ctrl + Alt The P + De lete).
Page 74: Installing Operating System
3-12 INSTALLING OPERATING SYSTEM ee Chapter 5 for installing the Microsoft® Windows Server™ 2003. o install other operating systems than listed above, contact your service representative. IMPORTANT: Before installing the operating system, adjust the system date and time by using the BIOS setup utility "SETUP". See Chapter 4 detail. INSTALLING UTILITIES Install the utilities that come with the server.
Page 75: Chapter 4
Chapter 4 Configuring Your Server This chapter describes Basic Input Output System (BIOS) configuration. When you install the server for the first time or install/remove optional devices, thoroughly read this chapter for better understanding and correct setups. SYSTEM BIOS ~ SETUP ~ The SETUP utility is provided to make basic hardware configuration for the server.
Page 76: Starting Setup Utility
Starting SETUP Utility To run the SETUP utility, do as follows: Power on the server. Our logo appears on the screen (the POST screen may appear depending on the setting in SETUP.). After a while, any of the following messages appears at the bottom of the screen. Pattern 1: Press <F2>...
Page 77: Description Of On-Screen Items And Key Usage
Description of On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility. (Key functions are also listed at the bottom of the screen.) Indicates the current menu. Setup item menu Indicates there are submenus. Online help window Parameter (high-lights upon selection) menu...
Page 78: Configuration Examples
Configuration Examples The following describes examples of configuration required to use software-link features or for system operations. Link with Management Software To link with the temperature monitoring feature of ESMPRO Agent Select [Server] - [Thermal Sensor] - [Enabled]. To control power supply of the server with ESMPRO Manager via the network Select [Advanced] - [Advanced Chipset Control] - [Wake On Lan/PME] - [Enabled].
Page 79 DIMM #4 DIMM #3 DIMM #2 DIMM #1 To enable the memory mirroring feature or memory RAID feature Select [Advanced] - [Memory Configuration] - [Memory RAS Feature], and select [Mirror] or [RAID]. Processor To enable the processor degradation feature Select [Advanced] - [Memory/Processor Error] - [Halt]. To check the installed processor status Select [Main] - [Processor Settings] and check the status indications.
Page 80 Security To set passwords on the BIOS Select [Security] - [Set Supervisor Password] and enter a password. Supervisor password and User password can be set separately, and only User password has a restriction to access to SETUP utility. To enable/disable the POWER switch and SLEEP switch To disable Select [Security] - [Power Switch Inhibit] - [Enabled].
Page 81: Menu And Parameter Descriptions
To resume the default BIOS configuration data (may differ from factory-set value) Select [Exit] - [Load Setup Defaults]. To save the current value as user default Select [Exit] - [Save Custom Defaults]. To load the user-defined default Select [Exit] - [Load Custom Defaults]. Menu and Parameter Descriptions The SETUP utility has the following six major menus: Main...
Page 82 Main After entering SETUP, the Main menu appears first. To display a submenu, position the cursor on a selection that has a and press Enter. submenu (preceded by symbol The items which can be set on the Main menu screen and their functions are described below. Option Parameter Description...
Page 83 Processor Settings Selecting "Processor Settings" on the Main menu shows the following submenu. See the table below for the items. Option Parameter Description Your Setting Processor Retest [No] Clears the error information on the processor. Processor Speed – Indicates the frequency of the processor. Setting Processor 1-4 –...
Page 84 4-10 Advanced The Advanced menu appears if you move the cursor to the position of "Advanced." and press Enter. To display a submenu, position the cursor on a selection that has a submenu (preceded by symbol See the table below for the items. Option Parameter Description...
Page 85 4-11 Memory Configuration Selecting "Memory Configuration" on the Advanced menu shows the following screen. See the table below for the items. Option Parameter Description Your Setting DIMM Group Normal Indicates the current memory status. #1 - #8 Not installed "Normal" indicates that the memory devices operate normally. Status Disabled "Disabled"...
Page 86 4-12 PCI Configuration Selecting "PCI Configuration" on the Advanced menu shows the following screen. Selecting an item on the screen allows the proper submenu to appear. See the table blow for the items. Option Parameter Description Your Setting PCI Slot 1-9 [Enabled] Disables/enables the Option ROM BIOS on the PCI bus.
Page 87 4-13 Hot-plug PCI Control Selecting "Hot-plug PCI Control" on the PCI Configuration submenu shows the following screen. See the table blow for the items. Option Parameter Description Your Setting Reserving [Disabled] Determines memory space at every empty slot for PHP memory space for (PCI Hot-plug).
Page 88 4-14 Embedded SCSI/Embedded NIC/Embedded Video Controller Selecting "Embedded SCSI", "Embedded NIC", or "Embedded Video Controller" on the PCI Configuration submenu shows the following screen. See the table blow for the items. Option Parameter Description Your Setting SCSI Controller [Enabled] Indicates whether the on-board controller is enabled or disabled.
Page 89 4-15 Peripheral Configuration Selecting "Peripheral Configuration" on the Advanced menu shows the following screen.. See the table below for the items. IMPORTANT: Note that the interrupt and/or base I/O address are not overlapped with others. If the value set for the interrupt or base I/O address is used in another resource, the yellow asterisk (*) appears.
Page 90 4-16 Option Parameter Description Your Setting Serial Port A Disabled Specify whether serial port A is enabled or disabled. [Enabled] Base I/O Address [3F8] Selects the base address and interrupt (IRQ) for serial port A. These menus are displayed when the Serial port A is enabled.
Page 91 4-17 Advanced Chipset Control Selecting "Advanced Chipset Control" on the Advanced menu shows the following screen. Positioning the cursor on a menu (item preceded by symbol " and pressing Enter opens the corresponding submenu. ") See the table below for the items. Option Parameter Description...
Page 92 4-18 PCI Device Selecting "PCI Device" on "Advanced Chipset Control" of the Advanced menu shows the following screen. See the table below for the items. Option Parameter Description Your Setting PCI IRQ line 1 - 5 Disabled Set the assignment of each of 7 interrupt signals on the PCI bus to a specific IRQ request.
Page 93 4-19 Security Positioning the cursor to "Security" shows the following screen. Selectable only when User Password is registered Selectable only when User Password is registered If you press Enter with the selection of either "Set Supervisor Password" or "Set User Password," such a screen as shown below appears (the screen shown in the figure below appears when "Set Supervisor Password"...
Page 94 4-20 Option Parameter Description Your Setting 10 minutes 20 minutes 60 minutes 120 minutes Hot Key Specify the key with which the secure mode is started. Press (CTRL+ALT+) the selected key with the Ctrl and Alt pressed to start the secure mode.
Page 95 4-21 Server Positioning the cursor on "Server" shows the Server menu. The items which can be set on the Server menu and their functions are described below. For the setting, first select "System Management" or "Console Redirection" and press Enter to display the proper submenu. See the table below for the items.
Page 96 4-22 Option Parameter Description Your Setting Boot [Retry 3 Times] Appears when the boot monitoring feature is enabled. This Monitoring Retry Service Boot item indicates the processing at the occurrence of timeout Policy Always Retest during boot monitoring. If [Retry 3 times] is selected, the system is reset after the occurrence of timeout and operating system boot is retried up to three times.
Page 97 4-23 System Management Selecting "System Management" on the Server menu shows the following screen. See the table below for the items. Option Parameter Description Your Setting BIOS Version – Indicates the version of BIOS. (Display only) Board Part # – Indicates the IO board information.
Page 98 4-24 Console Redirection Selecting "Console Redirection" on the Server menu shows the following screen. See the table below for the items. Option Parameter Description Your Setting BIOS Redirection [Disabled] Selects the port to be used as the redirection port. The Port parameters specified in Peripheral Configuration Serial Port A...
Page 99 4-25 Event Log Configuration Selecting "Event Log Configuration" on the Server menu and pressing Enter shows the following screen. See the table below for the items. Option Parameter Description Your Setting Press Enter and select "Yes" to clear the system event Clear All Event Log –...
Page 100 4-26 Boot Positioning the cursor on "Boot" shows the Boot menu which is used to set the boot priority. The server searches for devices in the order set in this menu on booting. Finding the boot software, the server starts the software.
Page 101 4-27 Exit Positioning the cursor to "Exit" shows the Exit menu. The options on the menu are described below. Exit Saving Changes Select this item to terminate SETUP after saving the newly selected information in CMOS (non-volatile memory). The selection of "Exit Saving Changes" causes the confirmation screen to appear. If you select "Yes,"...
Page 102 4-28 Save Changes Select this item to save the newly selected information to CMOS (non-volatile memory) without the termination of SETUP. Selecting "Save Changes" causes the confirmation screen to appear. Select "Yes" to save the newly selected information to CMOS (non-volatile memory)
Page 103: Disk Array Configuration - Megaraid Configuration Utility
4-29 DISK ARRAY CONFIGURATION – MegaRAID Configuration Utility – MegaRAID Configuration Utility is a software application to configure the built-in hard disk drives in disk array configuration using the onboard disk array controller. Notes on Using Note the followings to correctly configure the disk array: There are different levels of recording RAID.
Page 104: Starting Configuration Utility
4-30 recovered by using the auto rebuild feature. The hard disk drive to be used as a standby disk must have the same capacity and the same rotational speed as those of the other hard disk drives. The following 5 types of hard disk status are displayed by MegaRAID Configuration Utility. Each status is explained below: [READY] Not yet configured.
Page 105: Menu Tree
4-31 MegaRAID Configuration Utility: TOP menu (Management Menu) screen NOTE: In some cases, the following display appears in the POST screen after replacing the I/O board. This indicates that both the disk array controller and hard disk have configuration information, and they do not match. (Shown below is a sample display.) Exiting from MegaRAID Configuration Utility Press Esc in the TOP menu of MegaRAID Configuration Utility.
Page 106 4-32 Menu Description +Adapter Set disk array controller +Clear Configuration Clear configuration FlexRAID PowerFail Set whether to restart after rebuilding Fast Initialization Set high-speed initialization Disk Spin up Timing Set hard disk spin-up Cache Flush Timing Set cache flush timing Rebuild Rate Set rebuild rate Alarm Control...
Page 107 4-33 Menu Description +Fail Drive Set the disk offline +Make HotSpare Set as stand-by disk for auto rebuilding +View Drive Information Display hard disk information • Device Type Hard disk type • Capacity Hard disk capacity • Vender ID Hard disk vender name •...
Page 108: Operating Procedures For Configuration Utility
4-34 IMPORTANT: Notice status display of "Disable (Enable) BIOS". Selected Enable : Indicate "Disable BIOS" Selected Disable: Indicate "Enable BIOS" When "Factory Default" is executed, the setting values are changed. Set each parameter after executing "Factory Default." Some versions of MegaRAID Configuration Utility change the "Factory Default" setting value.
Page 109 4-35 When SCAN DEVICE is started (scanning information is displayed at the bottom of the screen) and ends, the "New Configuration - ARRAY SELECTION MENU" screen appears. Move the cursor onto the hard disk to be packed by using cursor key and then press Space to select the hard disk.
Page 110 4-36 Press F10 to create logical drive. The "Logical Drives Configure" screen appears. Select "RAID," "Size" or "Advanced Menu" by using cursor keys. Then press Enter to fix the selection and set each value. Selecting "Advanced" displays the Advanced screen. –...
Page 111 4-37 (e) "Span": Sets Span. Parameter Remarks CANSPAN SPAN=YES NOSPAN SPAN=NO When SPAN setting is available for the hard disk configuration of the pack, "YES" is displayed by default. When performing SPAN, create 2 or more sets of the same pack at pack creation. (For SPANNING OF RAID1 creation;...
Page 112 4-38 Manual rebuilding Replace hard disk Start MegaRAID Configuration Utility Execute rebuilding Exit MegaRAID Configuration Utility Procedures Replace a hard disk and turn on the controller. Start MegaRAID Configuration Utility to check each setting parameter. Select "Rebuild" from the TOP menu to display the "Rebuild – PHYSICAL DRIVES SELECTION MENU" screen shown below.
Page 113 4-39 Setting hot spare Install a hard disk Start MegaRAID Configuration Utility Check/set parameters Exit MegaRAID Configuration Utility Procedure Install a hard disk to be used as hot spare, and then turn the server on. Start MegaRAID Configuration Utility to check each setting parameter. Select "Objects"...
Page 114 4-40 Press Esc to return to the TOP menu and exit MegaRAID Configuration Utility. NOTES: Select "Objects" → "Physical Drive" → "Fail Drive" to cancel the hot spare setting. When there are 2 or more hard disks (of the same capacity) set as hot spare, rebuilding is performed in order starting from the one with the smaller CH number/ID number.
Page 115 4-41 Setting SPAN The setting procedure for SPANNING OF RAID1 and SPANNING OF RAID5 are shown below SPANNING OF RAID1 Open the configuration creation screen. Select "Configure" → "New Configuration" from the TOP menu to display the screen shown below. This is the Channel-1 menu screen where the cursor is put on ID=0 position: Select ID-0/1 hard disks.
Page 116 4-42 Select ID-2/3 hard disks. Same as for Channel-1 for ID-0/1, press Space in the status described in 2 to select Channel-1 for ID-2/3 and then press Enter to determine the selection. ("ONLIN A02-01/02" is then displayed.) Set logical drive. Pressing F10 in the status described in 3 displays a screen shown below.
Page 117 4-43 – When creating SPANNING OF RAID1 system, set logical drive size to full capacity. SPAN setting is disabled when the logical drive size is changed. Fix the settings After settings explained in 4 are completed, select "Accept" in the "Logical Drive X" screen and then press Enter to fix the settings.
Page 118 4-44 SPANNING OF RAID5 Open the configuration creation screen. Select "Configure" → "New Configuration" from the TOP menu to display the screen shown below. This is the Channel-1 menu screen where the cursor is put on ID=0 position: Select ID-0/1/2 hard disks. Pressing Space changes the display for Channel-1, ID=0 to "ONLIN A01-01"...
Page 119 4-45 Select ID-3/4/5 hard disks Same as for Channel for ID-0/1/2, press Space in the status described in 3 to select Channel for ID-3/4/5 and then press Enter to determine the selection. ("ONLIN A02-01/02/03" is then displayed.) Set logical drive Pressing F10 in the status described in 3 displays a screen shown below.
Page 120 4-46 – To open the "Advanced" sub menu screen from the "Logical Drive XX" menu screen, select "Advanced Menu" and then press Enter. Press Esc to move to the "Logical Drive XX" menu screen. In this case, the cursor moves to "Accept." –...
Page 121 4-47 Others Select Adapter. This menu item appears only if more than one MegaRAID host adapter is installed in the computer. Each configuration is executed in increments of controller. Number of adapter is defined by PCI slot location. Clear Configuration. Clears configuration information.
Page 122 4-48 Rebuild Rate Sets rebuild rate. Select "Objects" → "Adapter" → "Rebuild Rate" from the TOP menu. Can be set in a range from 0% to 100%. The default value (recommended setting value) is "30%." Hard disk information Checks hard disk information. Select "Objects"...
Page 123: Remote Management Function
4-49 REMOTE MANAGEMENT FUNCTION Remote Management Function enables your system to monitor the status of power supply unit, fan and temperature of servers by BMC (Baseboard Management Controller) and a remote KVM (Keyboard, Video, Mouse) console feature by communicating through a management LAN PORT feature. NOTE: The screen which can be displayed by the remote KVM side becomes resolution 1024x768 and less than refresh rate 75Hz.
Page 124: Configuring Management Pc
4-50 Setting of Graphics Accelerator Driver When your server's operating system is Windows Use the driver which is installed at initial setup by Express Setup or system update. When a server's operating system is Linux Since it may be automatic and a setup of a monitor/Driver/video memory may not be able to be performed by composition when operating system is Linux.
Page 125: Using Remote Management Console
4-51 Java2 Runtime Environment Java2 Runtime Environment, Standard Edition 1.4.2_04 or later, which you can download from the following, is required. http://java.sun.com/j2se/ If you access the login page without installing the product mentioned above, you may see a dialog box for security warning.
Page 126 4-52 When you use the Remote Management Function for the first time, you may see a dialogue box for security warning as shown below. Read the message well and click either "Yes" or "Always." If you are not sure about the information, select "No."...
Page 127 4-53 Read the information well and click "Yes" If you cannot agree, click "No", and you will return to the login window. Logout To log out, select "Exit" on the File menu. When you log out, the main window closes and the login window for the browser appears. Main Window File menu The File menu allows you to quit this applet.
Page 128 4-54 Functions of Control Panel Shows the BMC host name. Shows the server LCD. Server power lamp that shows the server power-supply status. Server power switch (provides the same function as achieved by pressing the server POWER switch) Forcefully powers off the server. Forcefully resets the server.
Page 129 4-55 Remote KVM Console By using Remote KVM Console functions of BMC, you can transfer local console of a server to the browser in the management PC over network. You can make full access from the management PC to the server by using video, keyboard and mouse. NOTES: The following five types of resolution are supported for a server.
Page 130 4-56 Names of Components in the Remote KVM Console Window 1, 2, 3, 4 Special key icon Screen refresh icon KVM properties icon Zoom in icon Zoom out icon Default size icon Window resize icon KVM indicator Remote KVM Console screen IMPORTANT: When pressing Shift + CapsLock on the remote KVM console, the indication may not be the same as the CapsLock LED on the management PC.
Page 131 4-57 Entry via Special Keys For special keys, even if you press these keys in a remote keyboard, it will not take effect in the host server. Using the following three special key icons will take effect in the host server. (raised state) and (pressed-in state): toggles whenever clicked.
Page 132 4-58 IPMI Information You can see system event logs (SEL), sensor data records (SDR), and field replaceable units (FRU) information, which are called IPMI information. By using the IPMI information, you can see and examine troubles and events on the host server, and determine a part to be replaced.
Page 133 4-59 On the upper part of the window, a list of sensor data records appears. On the lower part of the window, detailed information of the entry selected from the list appears. NOTE: SDR information is information on definitions for each sensor on the server. BMC monitors server sensors according to this information.
Page 134 4-60 Displaying Field Replaceable Units (FRU) Information When you click [ ] to display field replaceable units (FRU) information on Control Panel, FRU information is loaded from BMC, and the following window showing field replaceable units (FRU) information appears. On the upper part of the window, a list of FRUs appears. On the lower part of the window, detailed information of the entry selected from the list appears.
Page 135 4-61 BMC Configuration You can configure BMC settings. Starting Up the BMC Configuration Window When you click [ ], the icon to start up BMC Configuration on Control Panel, the BMC Configuration window appears as shown below. Loads a file Saves the file Edits information Reloads from BMC...
Page 136 4-62 User Configuration By clicking [User Configuration] in the left pane of the BMC Configuration window, a list to show 20 accounts opens in the right pane and you can set up user accounts. Choose the account you want to modify or add and click [ ] to edit information.
Page 137 4-63 Network Configuration IMPORTANT: Before setting the default gateway, the gateway, the server, and the management PC must be ready to communicate. If the default gateway is set while they are not ready to communicate, you must cycle the power of the server after they are ready to communicate through network. The ports listed below are used for remote management.
Page 138 4-64 The MAC address owned by BMC appears in this box. Choose whether or not to acquire an IP address automatically by DHCP. If DHCP is not used to automatically acquire an IP address, make settings here. If DHCP is used, information automatically acquired appears here. IMPORTANT: When you change the IP address, the current connection will be disconnected after you click OK and settings of BMC is completed.
Page 139 4-65 The default host name to be used when no host name is configured for using DHCP Enter the host name of BMC. If nothing is set here, the default host name in the previous step will be used. Enter the domain name of the network to which BMC belongs. Choose whether or not to register the host name to the DNS server.
Page 140 4-66 IMPORTANT: Because BMC uses a LAN controller independent of the server operating system, a BMC host name and a domain name cannot be exactly the same as those on the server operating system. If BMC belongs to a different network domain, you can have the same host name.
Page 141 4-67 When you click [ ], the icon for editing information, in this window, the HTTP Configuration window as shown below appears. Specify an HTTP port number Choose enable/disable SSL communication. If you select this check box, you can make SSL enabled settings.
Page 142 4-68 Alert Mail Configuration By clicking [Alert Main Configuration] in the left pane of the BMC Configuration window, you will see a window as shown below and you can make alert mail-related settings. When you click [ ], the icon for editing information, in this window, the Alert Mail Configuration window as shown below appears.
Page 143 4-69 NOTE: According to severity of event causing an alert, X-Priority: field in the alert mail header changes as below. Non-recoverable/Critical X-Priority: 1 Non-critical X-Priority: 3 OK/Information/Monitoring X-Priority: 5 Specify email addresses of alert mail. You can specify up to four addresses. Specify the sender’s email address.
Page 144 4-70 Specify the SMTP server address. You can use the IP address as well. Specify the port number of the SMTP server. Specify how many retries can be made when attempt to send the mail has failed. Specify a retry interval that waits for the next retry when attempt to send the mail has failed. IMPORTANT: This product doesn't support SMTP Authentication (SMTP-AUTH).
Page 145 4-71 Specify information to be included in the body of alert mails. Product Information The product name, code and number of the server IP Address IP address of BMC Event Time The time the event occurred SEL Dump Data Data representing system event logs (SEL) in hexadecimal BMC URL URL of the ARMC login page BMC FQDN...
Page 146 4-72 When you click [Cancel], the Firmware Update window closes without any changes made. The following pages provide information about update procedures. Loading Update Data Files When you click [ ] to add update files, a window as shown below opens prompting you to select files. Select update data files.
Page 147 4-73 NOTE: Check each revision well because downgrade can be performed as well. If you click [ ] to clear update data, all data that has been loaded will be discarded. If you click [Cancel], the Firmware Update window closes discarding all information that has been loaded.
Page 148 4-74 Writing Update Data into BMC When you click [ ], update data will be written into BMC. For each update target, the window showing update progress appears. If any error is detected during update, an error message appears and the update is terminated. Completion of Writing When writing is completed, results appear in the [Status] column per [Target].
Page 149 4-75 Troubleshooting Error messages Fatal errors Error Message What to do Fatal error. JavaVM quits. Try logging in again. If the same message continues to appear, contact your service representative. A fatal software error has Try logging in again. occurred. If the same message continues to appear, contact your service representative.
Page 150 4-76 Error Message What to do Failed to run the IPMI Check the server. A failure may have occurred in BMC. command. If you do not find the problem, contact your service representative. Failed to send the IPMI Check the network environment. message.
Page 151 4-77 Error Message What to do The required XML tag is not The BMC configuration file may be corrupted. Check the file. found. Failed to write the file. The BMC configuration file is not saved successfully. Change the location to save the file and try again. Invalid user name You can use only alphanumeric characters, minus sign (–), and underscore (_) for a user name.
Page 152 4-78 Error Message What to do Failed to load the update image Some update files may be corrupted. Acquire update files again. file. Update has failed. Try again. If the error persists, contact your service representative because a failure may have occurred in BMC. Could not switch to the update Try again.
Page 153: Configuring I/O Board Jumpers
4-79 CONFIGURING I/O BOARD JUMPERS With the pre-installed SETUP utility, you can set desired passwords to protect the data stored in the server against access from unauthorized users. When you forget the passwords, however, you may want clear them. The following describes how to clear these passwords.
Page 154 4-80 Pins for protecting/clearing the passwords Short-circuit these two pins to clear the passwords. Open these two pins to protect the passwords (factory-set). Pins for protecting/clearing the CMOS data Short-circuit these two pins to clear the CMOS data. Open these two pins to protect the CMOS data (factory-set). Reassemble the server and press the POWER switch.
Page 155: Chapter 5
Chapter 5 Installing the Operating System with Express Setup This section describes information on using Express Setup to install and configure the following operating systems to the server. Microsoft® Windows Server™ 2003 To use the server with another operating system than described in this section, contact your service representative. IMPORTANT: Before installing the operating system, adjust the system date and time by using the BIOS set up utility "SETUP."...
Page 156: About Express Setup
About Express Setup "Express Setup" contained in your EXPRESSBUILDER CD-ROM is intended for initial setup of the server. Its automatic installation mode guides the user easily through the process by detailing specific hardware features and providing screen prompts for software selection and configuration. The program loads the utilities and drivers, applies RAID settings, partitions the disk, and installs the desired operating system.
Page 157: Microsoft® Windows Server™ 2003
Microsoft® Windows Server™ 2003 This subsection provides information on installing Microsoft® Windows Server™ 2003 in the server. Read instruction in this section before proceeding the installation. NOTES: Express Setup does not support the installation of Windows Server™ x64 Editions. If you want to install it, see Appendix D.
Page 158 Optional Board Supported by EXPRESSBUILDER EXPRESSBUILDER CD-ROM attached to your system supports the following optional boards: NOTE: If you want to install the other boards except ones listed below by using a driver floppy disk ("OEM-FD for Mass storage device"), see "Exceptional setup" and "Installing Optional Mass Storage Driver"...
Page 159 Connecting Hard Disk Connect the hard disk that operating system is not going to be installed on after installing the operating system. NOTE: If you connect the SecuRAID 321 board as a data disk, clear disk array controller's configuration information before you perform the Express Setup. The process for clearing configuration information is described in the manual attached to the SecuRAID 321 board.
Page 160 About maintenance partition (the area displayed as "MAINTE_P") The maintenance partition for server maintenance is reserved in the head of Hard Disk Drive (a partition of approximately 55 MB). This area is for saving some maintenance utilities. Do not delete the maintenance partition.
Page 161: Setup Flow
No Floppy Disk Select OS to install In case [Skip] is selected Confirm the specification and input the value Remove the Floppy Disk and CD-ROM Copying NEC Modules from the Drive ↓ Copying Selected Application Modules Insert Windows CD-ROM Agree Software License Agreement Install OS Automatically ↓...
Page 162: Installing Windows Server 2003
Installing Windows Server 2003 Express Setup proceeds to the setup by specifying the necessary information in the wizard. You can also save the setup information created in the wizard on a floppy disk as a setup file. NOTE: One floppy disk formatted by MS-DOS 1.44 MB is necessary to save the setup information.
Page 163 [Using the existing Configuration Disk] The parameters files in the floppy disk are listed in dialogue-box. 1) Select a parameters file to use in the Express Setup, and then click [Use]. After the parameters file is specified, the message "Do you want to review or modify the Setup File parameters?"...
Page 164 5-10 maintenance partition), Express Setup will reserve the maximum area of the hard disk to install Windows Server 2003. You cannot go to the next screen if the specification is incorrect. On specification, an error may occur in relationship with the specified contents of the former screen and require to go back to modify the specification.
Page 165: Installing And Setting Device Drivers
5-11 Installing and Setting Device Drivers Follow these steps to install and configure the device drivers. PROSet PROSet is a utility that confirms the function of network contained in network driver. Utilizing PROSet enables the following items: Confirm detailed information about the adapter. Diagnose loop back test, packet transmission test, etc.
Page 166 5-12 Network Driver Specifying the details of network driver. Two standard network drivers that are mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. [When PROSet is not installed] The [Local Area Connection Properties] dialog box appears. * Procedure with the standard start menu 1.
Page 167 5-13 Optional Network Board Driver (INTEL PRO/100+ - Intel Pro/1000 + - Intel Pro/1000 MT Dual – Intel Pro/1000 MF) If you want to utilize optional Network Board, install the network driver stored in EXPRESSBUILDER CD-ROM. In case of utilizing Intel Pro/1000 + - Intel Pro/1000 MT Dual – Intel Pro/1000 MF "CD-ROM Drive Letter:\WINNT\DOTNET\BC5\PRO1000\WS03XP32"...
Page 168 5-14 Installation of the Optional Network Board Driver Start Device Manager. Click [Network adapters] and double-click [(Network Adapter Name)]. [(Network Adapter Name) Properties] appears. NOTE: [(Intel(R) PRO/1000...)] is the name of On-Board adapter. All other names show the Optional Network Board. Click [Driver] tab and click [Update Driver...].
Page 169 5-15 Installing SCSI Controller Driver (SCSI U160 PCI-ATX-64b 1) If you use SCSI controller driver (SCSI U160 PCI-ATX-64b 1), update your system with EXPRESSBUILDER CD-ROM attached to your system. The SCSI controller driver will be installed automatically.
Page 170 5-16 Installing Disk Array Controller Driver (SecuRAID 321) To additionally install the SecuRAID 321 in a system containing Windows Server 2003, connect the controller and install the driver as follows: When the [Found New Hardware Wizard] dialog box appears, click [Next]. When the [Install Hardware Device Drivers] dialog box appears, select [Search for a suitable driver for my device (Recommended)], and click [Next].
Page 171 5-17 Available Switch Options for Windows Server 2003 Boot.ini File. Many different switches will be available if you edit Boot.ini file. For the available switch options, refer to the following information: Microsoft Knowledge Base - Article ID: 833721 "Available switch options for the Windows XP and the Windows Server 2003 Boot.ini files" If your system has a memory capacity in excess of 4 GB in its installing, adding /PAE switch in Boot.ini file will enable the system to be installed with over 4 GB of memory.
Page 172: Setting For Solving Problems
5-18 Setting for Solving Problems Setup the following issue in advance so that your computer can recover from any trouble precisely and as soon as possible when it should occur. Memory Dump (Debug Information) This section describes the procedures for collecting memory dump (debug information) in the server. IMPORTANT: Cautions for the Memory Dump The staff of your maintenance service representative is in charge of collecting memory dump.
Page 173 5-19 Specify "Complete memory dump" and modify [Dump file:] in the [Write debugging information] group box. e.g. Write the debug information in D drive write the file name "MEMORY.DMP". D:\MEMORY.DMP Click [Settings] on the [Performance] group box. The [Performance Options] window appears. Click [Advanced] tab on the [Performance Options] window.
Page 174 5-20 Windows Dr. Watson Windows Dr. Watson is a debugger for application errors. If any application error is detected, Dr. Watson diagnoses the server and logs diagnostic information (log). Follow the procedure below and specify Dr. Watson to collect diagnostic information.
Page 175: Installing Maintenance Utilities
5-21 Installing Maintenance Utilities Various maintenance utilities are contained in your EXPRESSBUILDER CD-ROM. See Chapter 6 for installing the utilities to your server or management workstations. Updating the System - Applying Service Pack - IMPORTANT: If you install Windows Server 2003 CD-ROM which contains Service Pack 1 to your system, you do not have to apply Service Pack 1 again.
Page 176: Exceptional Setup
5-22 Exceptional Setup This section explains how to setup by the exceptional way. You usually do not have to do as follows. The detailed information is provided by the manual of the Mass Storage Device. Installation of Mass Storage Device not Supported by ExpressSetup If you would like to install or re-install the operating system when the system has new mass storage device not supported by EXPRESSBUILDER, you have to set as follows.
Page 177: Chapter 6
Chapter 6 Installing and Using Utilities This section describes how to use the EXPRESSBUILDER CD-ROM that comes with your server and to install the utilities stored on the EXPRESSBUILDER.
Page 178: Expressbuilder
EXPRESSBUILDER EXPRESSBUILDER is an automated software integration tool to help simplify the process of installing and configuring your server. Shipped with all our servers, the EXPRESSBUILDER CD-ROM provides a flexible, guided installation process for system administrators to install Microsoft Windows Server 2003, Microsoft Windows 2000 or other operating systems (contact your service representative for the server certified operating systems).
Page 179 Windows-based This program is called as "Master Control Menu" that can run under the Microsoft Windows system (Windows 95 or later and Windows NT 4.0 or later). You can install the several applications and read the documentation from the menu.
Page 180: Expressbuilder For Dos-Based With Local Console
EXPRESSBUILDER for DOS-Based with Local Console This subsection describes the procedures for using EXPRESSBUILDER for DOS-based with local console. Starting EXPRESSBUILDER The following procedure instructs you to start EXPRESSBUILDER. IMPORTANT: Do not remove the EXPRESSBUILDER CD-ROM while EXPRESSBUILDER is running. Turn on peripheral devices and the server in this order.
Page 181 Express Setup "Express Setup" is intended for initial setup of the server. Its automatic installation mode guides the user easily through the process by detailing specific hardware features and providing screen prompts for software selection and configuration. The program loads the utilities and drivers, applies RAID settings, partitions the disk, and installs the desired operating system.
Page 182 Off-line Maintenance Utility Off-line Maintenance Utility is an operating system independent maintenance program that performs preventive maintenance and error analysis for your server. See Chapter 8 or online help for details. System Diagnostics System Diagnostics runs various tests on the server system to check if the server functions are normal and if the connection between the server and additional board is normal.
Page 183 NOTES: The maintenance partition, once created, will not be recreated again. When the maintenance partition does not exist, some menu items do not appear. – Create Maintenance Partition EXPRESSBUILDER creates about 55 MB of the maintenance partition on the system disk (or disk array system) as work area.
Page 184: Expressbuilder For Dos-Based With Remote Console
EXPRESSBUILDER for DOS-based with Remote Console This subsection describes the procedures for using EXPRESSBUILDER for DOS-based with remote console. EXPRESSBUILDER contains the remote console feature that allows the system administrator to set up the server from the management workstation (management PC) via the network or the server's COM2 (serial) port. IMPORTANT: Do not use this feature on any other computer than the server, or on any other server obtained without EXPRESSBUILDER.
Page 185 Top Menu Shown below are the top menu items. Setup Automatically sets up the server. Tools Launch the features of EXPRESSBUILDER individually. Help Help message on EXPRESSBUILDER. Quit Quit EXPRESSBUILDER. Setup The EXPRESSBUILDER checks the hardware configuration of the server. The disk array and maintenance partition are automatically configured.
Page 186: Expressbuilder For Windows-Based (Master Control Menu)
6-10 EXPRESSBUILDER for Windows-Based (Master Control Menu) The Master Control Menu is used to, Read the User's Guide or the other documents, Update the Express5800 system, and Install the management software. NOTES: Master Control Menu requires Microsoft Windows 95 (or later) or Windows NT 4.0 (or later).
Page 187: Configuration Diskette Creator
6-11 CONFIGURATION DISKETTE CREATOR "Configuration Diskette Creator" is a tool to create [Configuration Diskette] that is used for configuring the server with the Express Setup (see Chapter 5 for details). If you use the Configuration Diskette created by the Express Setup and Configuration Diskette Creator to run the setup, you can setup from the installation of operating system to several utilities automatically except for a few key input to confirm the specification.
Page 188 6-12 Click [Create New Information files] from the [File] menu. The [Disk Environment] dialog box will be displayed. Specify each item and click [OK]. The dialog boxes to specify setup information will be displayed in order, such as [Basic Information] dialog box.
Page 189 6-13 Confirm that the [Configuration Diskette] check box is checked and type the file name for the Setup File in [File Name]. Insert the floppy disk formatted by 1.44 MB into the floppy disk drive and click [OK]. Now [Configuration Diskette] has been created. [Configuration Diskette] is used when you install Windows Server 2003 or Windows 2000.
Page 190 6-14 Installing Optional Mass Storage Driver To install an optional Mass Storage Driver that is supported by Express Setup, follow the procedure below to create [Configuration Diskette]: Display Configuration Diskette Creator window. From the [File] menu, click [Create new information files]. [Disk Environment] dialog box will be displayed.
Page 191: Esmpro
6-15 ESMPRO ESMPRO (referred to as ESMPRO hereafter) lets a system administrator manage remote servers across a network. ESMPRO monitors server hardware and software configurations, failures, and performance. With log data collected by ESMPRO, a system administrator can track long-term and short-term performance, monitor server usage, create graphs to record trends, and check server failure rates.
Page 192: Dianascope
6-16 DianaScope DianaScope is a software application for remote management of the Express5800 series. See the online documents for details on the functions and installation of DianaScope. NOTES: One server license is required for each server to be managed remotely by using DianaScope.
Page 193: Major Functions
6-17 Power Console Plus Power Console Plus is a utility to control the RAID system. Use of Power Console Plus enables operations (e.g., monitoring and maintenance) of RAID systems that are constructed on local Express servers and Express servers connected through networks (TCP/IP). The operations can be done online on graphical screens without the system being stopped.
Page 194: Server Setup
6-18 Management PC: Management PC that monitors and controls servers via the network (TCP/IP) When managing array on Terminal Server working on Windows NT Server Version 4.0 Terminal Server Edition, prepare PC, and install Management PC component. Management PC does not guarantee operation on Client, which used Terminal Server, Terminal Server Emulator, WBT.
Page 195: Management Pc Setup
6-19 Management PC Setup This section explains Power Console Plus setup in a computer that manages servers via the network (TCP/IP). Operating Environment This section explains the operating environment required for Power Console Plus to operate on a management PC. Hardware –...
Page 196: Bmc Online Update
6-20 BMC ONLINE UPDATE The BMC firmware is updated with the BMC Firmware file. IMPORTANT: Do not turn off the DC power during while updating the BMC Firmware. The updated BMC firmware becomes valid after restarting the system. Hardware Requirement Hard disk drive Supported operating systems: Windows®...
Page 197 6-21 Linux Copy the following file in the suitable directory from CD-ROM. cp /mnt/cdrom/BMCTOOL/OnlineUp/BmcOnlineUpdate.i386. Expand the rpm file. rpm –ivh BmcOnlineUpdate.i386...
Page 198: Startup
6-22 Startup Windows Server 2003 Select [All Programs] → [BmcOnlineUpdate] → [BmcOnlineUpdate]. Windows 2000 Click [Programs] → [BmcOnlineUpdate] → [BmcOnlineUpdate].
Page 199 6-23 Linux Enter the following command to start the program. cd /usr/BmcOnlineUpdate ./BmcOnlineUpdate...
Page 200: Uninstallation
6-24 Uninstallation Windows Server 2003 Select [All Programs] → [Control Panel] → [Add or Remove Programs]. Click [BmcOnlineUpdate].
Page 201 6-25 Windows 2000 Select [Setting] → [Control Panel] → [Add or Remove Programs]. Click [BmcOnlineUpdate].
Page 202: Error Messages
6-26 Linux Enter the following command to remove the file. rm /usr/BmcOnlineUpdate/* Enter the following command to remove the directory. rmdir /usr/BmcOnlineUpdate Error Messages Message Action Update isn't necessary. The firmware is in up-to-date state. Illegal data. The data is not for the target device. Update the firmware with the data of the target device.
Page 203: Chapter 7
Chapter 7 Maintenance This chapter describes the daily maintenance of the server and precautions when relocating or storing the server. MAKING BACKUP COPIES It is recommended that you make backup copies of your valuable data stored in hard disks of the server on a regular basis.
Page 204: Cleaning The Server
Cleaning the Server For daily cleaning, wipe the external surfaces of the server with a dry soft cloth. Follow the procedure below if stains remain on the surfaces: IMPORTANT: To avoid altering the material and colour of the server, do not use volatile solvents such as thinner and benzene to clean the server.
Page 205: Cleaning The Keyboard And Mouse
Use a small vacuum cleaner with plastic tip to vacuum out dust and debris from the interior of the server. Reinstall the top cover. (See Chapter 9.) Reconnect all power cables and turn on the server. Cleaning the Keyboard and Mouse Make sure that the server and peripheral devices are all off-powered (the POWER lamp goes off), and then wipe the keyboard surface with a dry cloth.
Page 206: Cleaning Cd-Rom
Cleaning CD-ROM A dusty CD-ROM or dust-accumulated tray causes the device to fail to read data correctly. Follow the procedure below to clean the tray and CD-ROM regularly: Make sure that the server is powered (the POWER/SLEEP lamp is lit). Press the Open/Close button on the front of the CD-ROM drive.
Page 207: System Diagnostics
SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the server. Use the System Diagnostics program in EXPRESSBUILDER provided with the server to diagnose the server. Test Items The following items are tested in system diagnostics. Memory Processor cache memory Hard disk used as a system IMPORTANT: When running the System Diagnostics, make sure to remove the LAN...
Page 208 The following menu appears when starting the server using the EXPRESSBUILDER. Local console Remote console Select [Tools]. Select [System Diagnostics]. The System Diagnostics starts and completes in approximately three minutes. When the diagnosis completes, the display changes as shown in the figure below. Diagnosis tool title Test windows title TeDoLi(TEst &...
Page 209 Follow the Guide line shown at the bottom of the screen and press ESC to show the End user Menu shown below. TeDoLi (TEst & Diagnosis On Linux) Ver001.00 (Build020901.1.1m) Enduser Menu <Test Result> <Device List> <Log Info> <Option> <Reboot> Please choose a function by the arrow key and push Enter key.
Page 210: Relocating/Storing The Server
RELOCATING/STORING THE SERVER Follow the procedure below to relocate or store the server: CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. See pages 1-3 to 1-8 for details. Never attempt to lift the server only by yourself.
Page 211: Chapter 8
Chapter 8 Troubleshooting If your server does not operate as expected, read this chapter before assuming a failure. NOTE: For provision against an unexpected failure, it is recommended to install the Off-line Maintenance Utility, ESMPRO, on the server and client computers.
Page 212: System Viewers
Monitor the occurrence of fault by ESMPRO during system operation. Especially take note on whether any alert is reported to ESMPRO Manager on the language PC. Check whether any alert is reported on the Operation Window, Data Viewer, or Alert Viewer of ESMPRO Manager. [Example] NEC ESMPRO Manager...
Page 213: Lamps
LAMPS The following describes lamps on the server and their indications. POWER/SLEEP Lamp POWER/SLEEP lamp The green POWER/SLEEP lamp lights to indicate normal operation while the server is powered. When the server is off-powered, the POWER/SLEEP lamp stays unlit. The POWER/SLEEP lamp indicates that the server is running in the power-saving mode (sleep mode). If the operating system supports the power-saving mode such as Windows 2000, pressing the SLEEP switch blinks the POWER/SLEEP lamp in green and place the server in the power-saving mode.
Page 214 STATUS lamp Description Action indication Flashing green Contact your service representative. The server is in operation with its Start the BIOS SETUP and select [Main] - [Processor processor degraded. Settings] to identify the degraded processor and replace it as soon as possible. Or, start the BIOS SETUP and select [Main] - [Processor Settings] - [Processor Retest] - [Yes], and then select [Exit] - [Exit Saving Changes] to solve the problem.
Page 215: Disk Access Lamp
DISK ACCESS Lamp The DISK ACCESS lamp indicates the state of hard disks in the 3.5-inch disk bay. This lamp lights green every time any of such hard disk is accessed. When the DISK ACCESS lamp is lit amber, it indicates that a hard disk error occurred. To identify a failed hard disk, see the lamps provided for each hard disk.
Page 216: Attention Lamp
Attention Lamp Attention lamp The Attention lamp lights amber when location where an error occurred cannot be identified automatically or errors occurred in two or more locations. Check the error log to identify the location. Processor Board Error Lamp Two processor board error lamps are located at the front and the rear of the server. These lamps light amber when an error occurs on the processor board.
Page 217: Memory Board Error Lamp
Memory Board Error Lamp Memory board error lamp The memory board error lamp lights amber if an error occurs on memory board or on DIMM installed in memory board. Check the memory board Attention lamp being lit amber to identify the failed memory board. In addition, when you press the switch for DIMM slot error lamp on the failed memory board, the DIMM slot error lamp lights amber.
Page 218: I/O Board Error Lamp
I/O Board Error Lamp The front I/O board error lamp lights amber when an error occurs on I/O board or PCI board installed in your server. Check the lamp indication on the rear of the server. When the rear I/O board lamp lights amber, the I/O board may be failed. When any of the PCI slot error lamps below the PCI slots light amber, the relevant PCI board or I/O board slot itself may be failed.
Page 219: Power Unit Error Lamp
Power Unit Error Lamp Power unit error lamp The Power unit error lamp lights amber when an error occurs on the power supply unit. Check the power unit error lamp to identify the failed power supply unit. Power unit error lamps...
Page 220: Fan Error Lamp
8-10 Fan Error Lamp The fan error lamp lights amber when an error occurs on the fan. Check the Fan Fault lamp being lit red to identify the failed fan (see "FAN Fault Lamps" described later). Fan error lamp Thermal Error Lamp Thermal error lamp The thermal error lamp lights amber when an abnormal temperature in the server is detected.
Page 221: Memory Board Lamps
8-11 Memory Board Lamps Memory board POWER lamp Lights green during power-on. Flashes green during rebuilding (e.g., memory board is hot-added). Memory board Attention lamp Lights amber when an error occurred on memory board or DIMM. Memory board Redundancy lamp Lights green in memory mirroring or memory RAID configuration.
Page 222: Hard Disk Drive Lamp (Disk Lamp)
8-12 Hard Disk Drive Lamp (DISK Lamp) The disk lamp on the 3.5-inch disk bay has different meanings depending on the display status. DISK lamps Lit green The hard disk is installed and powered on. Blinking green Indicates that the hard disk is accessed. Lit amber Indicates that the installed hard disk is defected in the disk array configuration.
Page 223: Lan Connector Lamps
8-13 LAN Connector Lamps LAN1 and LAN2 connectors on the rear panel have two lamps as follows. LINK/ACT lamp LAN port 2 1000/100/10 lamp LAN port 1 1000/100/10 lamp LINK/ACT lamp The link/ACT lamp indicates the state of each network port normally equipped with the server. If the power is supplied to the server and the hub and they are correctly connected with each other, the lamp is lit green (LINK state).
Page 224: Pci Slot Lamps
8-14 PCI Slot Lamps PCI Slot PCI Slot Power Lamp Fault Lamp PCI Slot Power Lamp The PCI slot power lamp lights in green when a PCI board is installed in the slot and powered up. PCI Slot Fault Lamp This lamp is available only when the operating system is Windows 2003/2000.
Page 225: Fan Fault Lamps
8-15 FAN Fault Lamps FAN Fault lamp is adjacent to each fan module. These lamps are triangular in shape and point to their respective fans. When the cooling fan is working normally, the lamp does not light. When a fan is not working normally, the lamp lights in red.
Page 226: Error Messages
8-16 ERROR MESSAGES If an error occurs in the server, an error message appears on the display unit connected to the server. Error Messages after Power-on Powering on the server automatically starts the self-diagnostic program, POST (Power On Self-Test). When the POST detects any error, it displays an error message and its measure on the display unit.
Page 227: Post Error Messages
8-17 POST Error Messages When POST detects an error, it displays an error message on the display unit screen. The following table lists error messages, descriptions, and actions to take. IMPORTANT: Take a note on the messages displayed before consulting with your service representative.
Page 228 8-18 Error Error message Recommended Action code 0615 COM B configuration changed. Contact your service representative. 0616 COM B config. error - device disabled. 0617 Floppy configuration changed. 0618 Floppy config. error - device disabled. 0619 Parallel port configuration changed. 061A Parallel port config.
Page 229 8-19 Error Error message Recommended Action code 0B80 BMC Memory Test Failed. Turn off the power once and then on again to start the server. If the error cannot be corrected, contact your service 0B81 BMC Firmware Code Area CRC check failed. representative.
Page 230 8-20 Error Error message Recommended Action code 8120 Unsupported DIMM detected in DIMM Contact your service representative to replace the two DIMMs in group #1. the relevant group. 8121 Unsupported DIMM detected in DIMM group #2. 8122 Unsupported DIMM detected in DIMM group #3.
Page 231 8-21 Error Error message Recommended Action code 8171 Processor 2 not operating at intended Check the frequency of the processor. If it is unknown, contact frequency your service representative. 8172 Processor 3 not operating at intended frequency 8173 Processor 4 not operating at intended frequency All processors not operating at intended 817F...
Page 232 8-22 The following figures show the location of specific components referenced in the POST error codes and messages table listed above. NOTE: Failed processors or memory boards can be also identified with the BIOS SETUP utility. Fans Fan 3 Fan 6 Fan 2 Fan 8 Fan 5...
Page 233: Beep Codes
8-23 Memory board The DIMM group consists of four DIMM boards. DIMM #4 DIMM #3 DIMM #2 DIMM #1 Memory board slot #1 Memory board slot #2 Memory board slot #3 Memory board slot #4 DIMM #1 DIMM DIMM #1 DIMM DIMM #1 DIMM...
Page 234: Error Messages On Virtual Lcd
8-24 Error Messages on Virtual LCD The remote management feature of DianaScope and Web Server allows the managed server to display the virtual LCD (16 digits x 2 lines) and status lamps. The virtual LCD displays the followings: POST progress Error occurred during operation or DC OFF (AC power is being on) When POST detects an error, the POST error code is displayed on the virtual LCD upon completion of POST.
Page 235 8-25 ASF Codes ASF code ASF message Description Memory Init Initializing ECC and checking memory lDE Init Detecting lDE device AP Init Initializing multi-processor Enter Password Waiting for "supervisor" or "user" password entry Entering Setup Entering into BIOS SETUP USB Init Detecting and initializing USB device PCI Device Init Configuring PCI device...
Page 236 8-26 Messages displayed on upper line On-screen Description Action message Prepare To Boot POST completes normally. This is not an error. POST completes with processor CPU Reconfigured Contact your service representative. degraded. Try the following steps to cancel the error. 1.
Page 237 8-27 M#3 D#3 UC Err An uncorrectable error occurs in DIMM #3 or DIMM #4 on memory board #3. M#3 D#4 UC Err M#4 D#1 UC Err An uncorrectable error occurs in DIMM #1 or DIMM #2 on memory board #4. M#4 D#2 UC Err M#4 D#3 UC Err An uncorrectable error occurs in DIMM #3...
Page 238 8-28 Messages displayed on lower line On-screen message Description Action Proc Missing Processor is not found. Contact your service representative. 240VA Power Down POWERGOOD dropped during power-on. Power On Cnt Alm POWERGOOD signal error occurred at power on/off. VCCP voltage alarm occurred on processor Proc1 VccpAlm XX Proc2 VccpAlm XX VCCP voltage alarm occurred on processor...
Page 239 8-29 On-screen message Description Action +3.3V voltage alarm occurred on SCSI SB2 +3.3v Alm XX Contact your service representative. backplane 2. SB2 +5.0v Alm XX +5.0V voltage alarm occurred on SCSI backplane 2. SB2 +12v Alm XX +12V voltage alarm occurred on SCSI backplane 2.
Page 240: Solving Problems
8-30 SOLVING PROBLEMS When the server fails to operate as expected, see the following to find out your problem and follow the instruction given before asking for repair. If the server still fails to operate successfully after solving your problem, take a note on the on-screen message and contact your service representative.
Page 241 8-31 POST fails to complete: • Is the DIMM board installed? → At least four DIMM boards are required for operation. • Is the memory size large? → The memory check may take a few seconds if the memory size is large. Wait for a while. •...
Page 242 8-32 Management PC cannot detect the server: • Is Java2 Runtime Environment, Standard Edition 1.4.2_04 or later used for management PC? → Download Java2 Runtime Environment, Standard Edition 1.4.2_04 or later from http://java.sun.com/j2se/. • Are LAN or ICMB cable properly connected? →...
Page 243 8-33 Connect the power cord. Wait at least 30 seconds with the power being off, then unplug the power cord. Restore the BMC configuration jumper switch setting and power on the server for reconfiguration. The keyboard or mouse fails to operate: •...
Page 244 8-34 Fail to access to the CD-ROM: • Is the CD-ROM properly set in the CD-ROM drive tray? → The tray is provided with a holder to secure the CD-ROM. Make sure that the CD-ROM is placed properly in the holder. •...
Page 245 8-35 Fail to access the (internal or external) SCSI devices: • Is the SCSI device applicable to the server? → Operation of any SCSI device that is not authorized by us is not guaranteed. • Is the cable connection changed? →...
Page 246: Problems With Windows Server 2003 X64 Editions
8-36 Problems with Windows Server 2003 x64 Editions There are some cases that an event log is registered as follows when you install Windows Server 2003 x64 Editions. Source: DCOM Category Error Event ID 10016 Description: The application-specific permission settings do not grant Local Activation permission for the COM server application with CLSID {555F3418-D99E-4E51-800A-6E89CFD8B1D7} to the user {NT AUTHORITY\LOCAL SERVICE} SID {S-1-5-19}.
Page 247: Problems With Windows Server 2003 And Windows 2000
8-37 Problems with Windows Server 2003 and Windows 2000 Cannot install the operating system correctly. • Did you confirm the notes on installing the operating system? → See Chapter 6. During Windows 2000 installation, the following warning is registered in the System Log of the Event Viewer: Error detected on the device \Device\CdRom0 during the paging operation.
Page 248 8-38 Cannot turn the power OFF at the blue screen: → If you want to turn off the power at the blue screen, execute forced power off (forced shut down: continue to press POWER switch for 4 seconds). The power will not be turned off if you press the switch just one time.
Page 249 8-39 About System Log when re-starting the system on Windows Server 2003 Type: Warning Source: E100B Event ID: Description: Adapter Intel(R) PRO/100 Network Connection: Adapter Link Down → When re-starting the system without connecting the network cable, this log may be found in system event log.
Page 250 8-40 PCI hot-plug fails: • Is BIOS configuration correct? → You must change the BIOS configuration to use the PCI hot-plug feature. <Menus to check: [Advanced] - [PCI Configuration] - [Hot Plug PCI Control] - [Minimum/Middle/Maximum*]> * Setting value depends on the board to be installed. See Chapter 4 for details. <Menus to check: [Advanced] - [PCI Configuration] - [Hot Plug PCI Control] - [Empty Bus Default Speed] - [PCI Slots 5-6] or [PCI Slots 7-8] - Transfer speed of the board to be installed>...
Page 251: Problems With Expressbuilder
8-41 Problems with EXPRESSBUILDER When the server is not booted from the EXPRESSBUILDER CD-ROM, check the following: • Did you insert the EXPRESSBUILDER CD-ROM during POST and restart the server? → If you do not insert the EXPRESSBUILDER CD-ROM during POST and restart the server, an error message will appear or the operating system will boot.
Page 252: Problems With Express Setup
8-42 Problems with Express Setup Express Setup can not be used → Express Setup does not support the installation of Microsoft Windows Server 2003 x64 Editions. If you want to perform re-setup, see Appendix D and perform "Manual Setup". Following message appeared when you tried to install Express Setup to the hard disk that has smaller capacity than the specified partition size: The specified partition size has exceeded the capacity of the hard disk.
Page 253 8-43 Specified to join the Domain, but the system is installed as Workgroup. → When the setup fails to join the Domain during the installation, it will install the system as Workgroup. Open [System] in Control Panel to specify joining the Domain. Specified large value as partition size, but when Windows 2000 is actually started, the system partition is created by 4095 MB.
Page 254 8-44 Changed the giga driver speed from 1000M bps to 100M bps. But the changed speed is not properly displayed in Network Details of ESMPRO data viewer (still 1000M bps is indicated): → It does not affect the operation of LAN driver. Setup is interrupted at "Creating a working partition"...
Page 255: Error Message During Disk Array Configuration
8-45 Error Message during Disk Array Configuration Refer to the manual that comes with the disk array controller for any trouble occurred on disk array in this system. The operating system cannot be installed: • Is configuration of the disk array controller performed? →...
Page 256: Problems With Master Control Menu
8-46 Problems with Master Control Menu The master control menu fails to appear: • Is your system Windows NT 4.0 or later, or Windows 95 or later? → The Master Control menu is supported by Windows NT 4.0 and Windows 95. •...
Page 257: Collecting Event Log
8-47 COLLECTING EVENT LOG This section describes how to collect the log of various events that occurred on the server. IMPORTANT: If STOP error, system error, or stall occurred, follow the procedure below after restarting the system. NOTE: Different revisions of processors may be mixed in the additional processor kit. When Windows 2000 is used, following message may be appeared in the System Log of the Event Viewer after extension of different revisions of two or more processors in the Express server.
Page 258: Collect Configuration Information
8-48 COLLECT CONFIGURATION INFORMATION This section describes how to collect the information on hardware configuration and inside specification. In order to collect information, "Diagnostic Program" is used. IMPORTANT: If STOP error, system error, or stall occurred, follow the procedure below after restarting the system.
Page 259: Collecting Dr. Watson Diagnostic Information
8-49 COLLECTING DR. WATSON DIAGNOSTIC INFORMATION Dr. Watson collects diagnostic information related to application errors. The location to save the information can be specified as you like. For more information, refer to Chapter 5. MEMORY DUMP If an error occurs, the dump file should be saved to acquire necessary information. If you saved the dump to DAT, write down that it is saved as "NTBackup"...
Page 260: Saving The Dump File
8-50 Saving the Dump File Press the DUMP switch to save the dump file when an error occurs. Insert a metal pin (a straightened large paper clip will make a substitute) into the switch hole to press the DUMP switch. DUMP switch Pressing the DUMP switch saves the dump file in the specified directory.
Page 261: Recovery For Windows 2000 System
8-51 RECOVERY FOR Windows 2000 SYSTEM If any file necessary for running the operating system is damaged, use the following procedures to recover the system. IMPORTANT: After recovering the system, see "Updating the System" in Chapter 5 and be sure to update the system.
Page 262 8-52 Repeat steps 4 to 9. The recovery procedure will be started. During the recovery, the missing files and the damaged files are replaced either to the files in C:\ I386 folder of hard disk or the files in systemroot\ Repair of the system partition. These replaced files do not reflect the changes of the configuration after the setup at all.
Page 263: Off-Line Maintenance Utility
8-53 OFF-LINE MAINTENANCE UTILITY The Off-line Maintenance Utility is an operating system independent maintenance program. When you are unable to start the operating system dependent ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. IMPORTANT: The Off-line Maintenance Utility is intended for use by your service representative. The EXPRESSBUILDER CD-ROM and the Off-line Maintenance Utility Bootable floppy disk you have created contain a file that describes operation of the utility, but do not attempt to use the utility by yourself.
Page 264: Features Of Off-Line Maintenance Utility
8-54 Features of Off-line Maintenance Utility The Off-line Maintenance Utility provides the following features. (Available features vary depending on the way you started the Off-line Maintenance Utility.) IMPORTANT: See the on-line help for details of the Off-line Maintenance Utility. For further information, ask your service representative.
Page 265: Resetting The Server
8-55 RESETTING THE SERVER If the server halts before starting the operating system, press and hold Ctrl and Alt and press Delete. This restarts the server. Pressing the RESET switch on the front panel reboots the server. RESET switch IMPORTANT: Resetting the server clears the DIMM memory and the data in process.
Page 266 8-56 This page is intentionally left blank.
Page 267: Chapter 9
Chapter 9 Upgrading Your Server This chapter describes internal optional devices available for the server, procedures for install or removing such optional devices, and notes on using them. IMPORTANT: Optional devices described in this chapter may be installed or removed by any user. However, we do not assume any liability for damage to optional devices or the server or malfunctions of the server resulted from installation by the user.
Page 268: Safety Notes
SAFETY NOTES Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details. Do not disassemble, repair, or alter the server.
Page 269: Anti-Static Measures
ANTI-STATIC MEASURES The server contains electronic components sensitive to static electricity. Avoid failures caused by static electricity when installing or removing any optional devices. Wear a wrist strap (an arm belt or anti-static glove). Wear a wrist strap on your wrist. If no wrist strap is available, touch an unpainted metal part of the cabinet before touching a component to discharge static electricity from your body.
Page 270: Preparing For Installation And Removal
PREPARING FOR INSTALLATION AND REMOVAL Follow the procedure below to prepare for installing or removing components. Shut down the operating system. Press the POWER switch to power off the server (the POWER/SLEEP lamp goes off). Unplug the power cord from the AC inlet on the server The AC Standby lamp on the front of the server goes off.
Page 271: Device Installation Or Removal Procedure
DEVICE INSTALLATION OR REMOVAL PROCEDURE Install or remove a component from the server as follows. 3.5-inch Hard Disk Drive The 3.5-inch device bay on the front of the server contains five slots in which hard disk drives can be installed. The device bay is not equipped with any hard disk drives (excluding when one or more built-in hard disk drives are ordered).
Page 272 change cable connection. However, to use the hard disk drives in a disk array configuration using the optional RAID controller, you need to use a separately priced SCSI cable. Remove the cable that is connected between the SCSI Ch-A connector and the hard disk drives cage, and connect the separately priced SCSI cable to the connector between the hard disk drives cage and the disk array controller.
Page 273 Using the provided screws, secure the hard disk drive into the empty drive carrier. Firmly hold the additional hard disk drive and handle, and insert it into the slot. IMPORTANT: Push the hard disk drive until the handle hook hits the frame. Carefully hold the hard disk drive with both hands.
Page 274 Removal Remove a hard disk drive as follows. To use the server with the hard disk drive removed, insert an empty drive carrier into the empty slot. Shutdown the system and press the POWER switch to turn off the power. Unlock the hard disk drive.
Page 275 DISK lamps When the hard disk drives are in the disk array configuration, you can restore the state before an error using the auto-rebuild feature that stores the data in the old hard disk drive into a new one. The auto-rebuild feature may be enabled or disabled depending on the RAID level. Auto-rebuild is automatically carried out when you hot-swap a failed hard disk drive with a new one (replace the disk while the server is powered).
Page 276: Power Supply Unit
9-10 Power Supply Unit Even if one of three power supply units fails, the server can continue its operation without interruption when an additional power supply unit is installed (in the redundant configuration). If the four power supply units are used, AC power can be divided into two lines with a pair of power supply units. With the AC power redundant configuration, the server can continue its operation without power interruption even if either of AC power line fails.
Page 277 9-11 Insert the power supply unit into the slot. IMPORTANT: Be sure to push straight the power supply unit. To avoid damaging the power supply unit, do not tilt or twist the unit as you push it into the connector. NOTE: Make sure that the power supply unit is pushed in to an end securely.
Page 278 9-12 Power on the server. The POWER lamp on the power supply units goes on. Confirm, by the STATUS lamp or on the POST diagnostic screen, that there are no errors related to the power supply units. See Chapter 8 for details on the error messages. If the POWER lamps are off, reinstall the power supply units.
Page 279 9-13 If you are not going to install a replacement power supply unit, you must install a blank cover you removed in step 2 of installation procedure to vacant slot. IMPORTANT: To maintain the cooling effect in the server, install the blank cover in the vacant slot of the power supply bay.
Page 280: 5.25-Inch Device
9-14 5.25-inch Device The server contains two slots in which SCSI backup devices such as magnetic tape drive can be installed. Slot #2 Slot #1 Available Devices The 5.25-inch device slot can contain two single-height SCSI devices, or one full-height device. To use the 5.25-inch device, connect it to an optional SCSI controller board.
Page 281 9-15 Pull the dummy cover toward you gently and carefully. Pull the SCSI cable and power cable out of the 5.25-inch device bay. Install the two latching rails coming with the server to the device with the screw provided with the server. IMPORTANT: Always use the screws coming with the server.
Page 282 9-16 Connect the interface cable. Connect the SCSI and power cables secured in the 5.25-inch device bay to the 5.25-inch device. IMPORTANT: A connector cap is attached to the power cable. Keep the removed cap for future use. Push the 5.25-inch device to the device bay carefully until a click occurs to lock it. IMPORTANT: Connector pin bending or incomplete connection may cause a malfunction to occur.
Page 283: Rear Access Cover
9-17 Rear Access Cover To install or remove a PCI board, or to change cable connections of internal SCSI cable, you will need to remove the rear access cover. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions ay result in death or serious personal injury.
Page 284 9-18 Installation IMPORTANT: Before installing the rear access cover, check that you have not left tools or loose parts inside the system. Position the cover on the chassis so that the cover tabs align with the chassis slots. While lightly pressing down on the cover, slide it toward the front of the chassis. Attach the cover to the chassis with the captive screws located on the rear of the cover.
Page 285: Pci Access Cover
9-19 PCI Access Cover To install or remove a non-hot-swap PCI board, remove the PCI access cover inside the server. You do not need to remove the PCI access cover when you work with hot-swap PCI slot. Removal See the section "Preparing for Installation and Removal" described earlier to prepare. Remove the rear access cover.
Page 286: Pci Board
9-20 PCI Board The server contains six slots for PCI board, and three slots for PCI-Express board. Some PCI boards support the hot-plug function by which they may be installed or removed with the power of the server being on. Your server supports the hot-plug function if the Windows Server 2003 or Windows 2000 is used as operating system.
Page 287 9-21 There are three types of PCI boards: 5V PCI boards, 3.3V PCI boards, and universal PCI boards. A 5V PCI board must be installed in the 5V PCI slot, and a 3.3V PCI board must be installed in the 3.3V PCI slot. A universal PCI board can be installed in any PCI slot.
Page 288 9-22 RAID Controller Considerations Note the following on the configuration of a disk array by using the on-board or optional disk array controller. To change the disk array configuration or the RAID, the hard disk drives must be initialised. If important data is saved in the hard disk drives used to constitute a disk array, first back up the data in other hard disk drives before installing boards and configuring the disk array.
Page 289 9-23 List of Optional Devices and their Available Slots PCI Express PCI-X Description Bus A Bus B Bus C Bus D Bus E Bus F 32-bit/33MHz 64-bit/100MHz Product Name Slot size Full-height PCI board type x8 socket 3.3V Available board size Long/short Hot-plug Non-hot-plug...
Page 290 9-24 Non-hot-plug PCI Boards This section describes the procedure for installing or removing a non-hot-plug PCI board. Installation Install a board in a PCI board slot as follows. IMPORTANT: PCI board slots #6 to #9 can accept 3.3V and universal PCI boards. PCI board slots #1 and #2 can accept 5V and universal PCI boards.
Page 291 9-25 Remove the blank plate. IMPORTANT: Keep the blank plate being removed for future use. Align the board with the grooves of the guide rail, and insert the board slowly and gently. Carefully push the board until it engages and fully seats in the slot connector. IMPORTANT: If the board cannot be installed easily, remove the board once and then reinstall it.
Page 292 9-26 Slowly close the tab to secure the PCI board. NOTE: Make sure that the tab is firmly locked. If the tab is unlocked, the PCI board and/or I/O board may be damaged due to unstable PCI board. Reinstall the removed components. Turn on the power of the server.
Page 293 9-27 Hot-plug PCI Board On the PCI board slots #5 through #9, you can replace or add a hot-plug PCI board while the server is operating. Only the 100BASE-TX Adapter, the 100BASE-TX Adapter and the 1000BASE-T Adapter support the Hot-plug PCI function.
Page 294 9-28 Status Lamps Two LEDs on the back panel indicate the status of the hot-plug PCI add-in boards. You can check the indication by lamps on the I/O board. PCI slot Power lamp (green) Lights when power is supplied normally to the PCI board installed. PCI slot Fault lamp (amber) Lights when an error occurs on PCI board or the slot containing the PCI board.
Page 295 9-29 Hot Add Take the following procedure to execute Hot Add: Remove the rear access cover from the server with the power being on. Locate the slot in which you are going to install an additional board. NOTE: Confirm that the PCI Slot Power lamp of the slot in which you are going to install the PCI board is off.
Page 296 9-30 Push the PCI board slowly and carefully into the slot. Push the PCI board until the connection part of the board is firmly connected into the slot. IMPORTANT: If failing to install the PCI board correctly, reinstall it. Be careful not to apply excess force to the PCI board when handling it.
Page 297 9-31 Reinstall the rear access cover. Check if the additionally installed PCI board is recognised and working properly as follows: (1) Select [Control Panel], [Administrative Tools], [Computer Management], and [Device Manager] in the order to start the Device Manager. (2) Move the cursor to the added board. (3) Click the [General] tab to display the property to confirm that the device is working properly.
Page 298 9-32 Hot Remove Use the following procedure to execute Hot Remove: Stop the device driver used by the Hot-plug PCI board you want to remove as follows: IMPORTANT: Before removing a PCI board, be sure to stop the driver of the slot (containing the PCI board) from the operating system.
Page 299 9-33 Select [Unplug/Eject a device] for removal task, then click [Next]. (5) Select the target device, then click [Next]. (6) Confirm that the driver is used by the device you want to remove, then click [Next]. The [Add/Remove Hardware Wizard] closes.
Page 300 9-34 Click [Finish]. Remove the rear access cover and locate the slot from which the board has to be removed. NOTE: Confirm that the PCI Slot Power lamp of the target PCI slot is off. To stop the device driver using the PCI hot-plug switch: Remove the rear access cover and confirm the slot to remove the PCI board.
Page 301 9-35 Install a slot cover on the slot from which you removed the PCI board, then slowly close the tab. IMPORTANT: To maintain the dust-proofing and electromagnetic radiation characteristics and cooling performance of the server, be sure to install the blank plate on the slot from which you removed the PCI board.
Page 302 9-36 Hot Replace Use the following procedure to execute a Hot Replace: Stop the device driver used by the Hot Plug PCI board you want to replace as follows: IMPORTANT: Before removing a PCI board, be sure to stop the driver of the slot (containing the PCI board) from the operating system.
Page 303 9-37 Select [Unplug/Eject a device] for removal task, then click [Next]. Select the target device, then click [Next]. Confirm that the driver is used by the device you want to remove, then click [Next]. The [Add/Remove Hardware Wizard] terminates.
Page 304 9-38 Click [Finish]. Remove the rear access cover and locate the board to be removed. NOTE: Confirm that the PCI Slot Power lamp of the target PCI slot is off. Disconnect all the cables from the PCI board. Push the tab to unlock it, slowly open the tab, then remove the PCI board. IMPORTANT: Do not open the retention tab to 90 degrees or more.
Page 305 9-39 Slowly insert the PCI board into the server. Push the PCI board until the connection part of the board is firmly connected into the slot. IMPORTANT: If failing to install the PCI board correctly, reinstall it. Be careful not to apply excess force to the PCI board when handling it.
Page 306 9-40 Reinstall the PCI slot cover. Check if the installed PCI board is recognised and working properly as follows: (1) Select [Control Panel], [Administrative Tools], [Computer Management], and [Device Manager] in the order to start the Device Manager. (2) Move the cursor to the added board. (3) Display the [General] dialog in the property to confirm that the device is working properly.
Page 307 9-41 Notes when removing the PCI slot insulators Be careful that the insulator does not make contact with the capacitor of the PCI-Express slot.
Page 308: Memory Board
9-42 Memory Board To install or remove a DIMM, remove the memory board first. One memory board is factory-installed in the server. Up to four memory boards (32 GB maximum) can be installed in the server. The failing DIMM or memory board can be hot-swapped (replacement with power-on state) in the memory RAID configuration.
Page 309 9-43 Removal Remove the memory board as follows: IMPORTANT: The memory board is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the memory board. Do not touch the memory board terminals or on-board parts by a bare hand or place the memory board directly on the desk.
Page 310 9-44 Hold the ejector and pull the memory board out from the server. Put the memory board on a dry, clean, and static-free place. Installation Install the memory board in reverse order of the removal steps.
Page 311: Dimm
9-45 DIMM Install an additional DIMM (Dual Inline Memory Module) in a DIMM socket on the memory board in the server. DIMMs are installed on the sockets in the ascending order of DIMM socket numbers in the unit of two modules. NOTE: Up to 8 GB of memory (2 GB DIMM ×...
Page 312 9-46 Installation Install a DIMM as follows: IMPORTANT: The DIMM is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the DIMM. Do not touch the DIMM terminals or on-board parts by a bare hand or place the DIMM directly on the desk.
Page 313 9-47 Fully open the levers at both ends of the socket (1) and remove the socket cover. IMPORTANT: To avoid damaging the lever, do not apply an excess force to the lever. Keep the removed blank cover for future use. Push the DIMM straight into the socket (2).
Page 314 9-48 Removal Remove a DIMM as follows: IMPORTANT: The DIMM is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the DIMM. Do not touch the DIMM terminals or on-board parts by a bare hand or place the DIMM directly on the desk.
Page 315 9-49 Memory Mirroring / Memory RAID Feature Memory Mirroring Feature The memory mirroring feature places a memory board as spare memory in standby state. If the current memory board encounters an uncorrectable error, the memory mirroring feature switches to the standby memory board. When this feature is used, the current memory board and the standby memory board should be combined.
Page 316 9-50 Others Memory capacity displayed on the operating system = total capacity of physically installed memory – capacity for standby memory Memory mirroring feature: 1/2 of actually installed memory capacity Memory RAID feature: 3/4 of actually installed memory capacity Enabling the memory mirroring or memory RAID feature does not influence the operations of applications. Each feature is automatically disabled when an error message is displayed: The following indicates that the memory mirroring /memory RAID feature has worked: a) The Redundancy lamp on the front panel of the server lights green.
Page 317 9-51 Memory Hot-Plug Feature 1 (Hot Replace) In the memory redundant configuration such as memory mirroring and memory RAID configuration, the memory board can be removed while the operating system is running. See the section "Preparing for Installation and Removal" described earlier to prepare. Unlock the front door with the security key, and open the front door.
Page 318 9-52 Make sure that the memory board power lamp goes off, then remove the memory board. IMPORTANT: The memory board becomes very hot while being powered. When removing the board, turn off the power and wait for several minutes before pulling it out. Note that the hot-plug memory board is off-powered when it is unlocked (the LED goes off).
Page 319 9-53 To set back the memory boards in redundant configuration, install the memory boards in reverse order of removal procedure. Then, press the Attention switch on the memory board. The memory board Power lamp starts flashing, and after a while, it goes on. The Memory Board Redundancy lamp goes on. IMPORTANT: To set back the memory boards in redundant configuration, be sure to install the boards so that they can have redundancy...
Page 320 9-54 Memory Hot-Plug Feature 2 (Hot Add) In Windows Server 2003 Enterprise Edition, you can use the Hot-Add memory feature. The Hot Add feature allows you to add a physical memory without shutting down the system. To use the Hot-Add memory feature, set the BIOS as follows: Setting BIOS Start SETUP and select [Advanced] →...
Page 321: Processor Board
9-55 Processor Board To install or remove a processor, remove the processor board. Removal Remove the processor board as follows: IMPORTANT: The processor board is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the processor board.
Page 322 9-56 Remove the two screws securing the ejectors. Unlock the processor board and open the ejectors. Firmly hold the processor board and pull it out from the chassis.
Page 323 9-57 NOTE: Notes when removing the processor board The processor board is very heavy (max. 7 kg). Pay attention not to drop it. Put the processor board on a dry, clean, and static-free place. Installation Install the processor board in reverse order of the removal steps.
Page 324: Processor
9-58 Processor The processor board is equipped with sockets to install four processors and corresponding VRMs. (At least, one processor and one VRM are factory-installed.) Processor VRM #1 Processor VRM #3 Processor VRM #2 Processor VRM #4 Processor #3 Processor #1 Processor #4 Processor #2 NOTE:...
Page 325 9-59 Installation Install a processor as follows: IMPORTANT: The processor is extremely sensitive to static electricity. Make sure to touch the metal frame of the server to discharge static electricity from your body before handling the processor. Do not touch the processor pins by a bare hand or place the processor directly on the desk.
Page 326 9-60 Put the processor on the socket slowly and gently. NOTE: Make sure of the orientation of the processor. Pin layouts on two corners among four differ from others to prevent an incorrect insertion. Confirm the pin mark and pin layout on the socket, and insert the processor correctly.
Page 327 9-61 Tighten the four screws to secure the heat sink. Make sure that the heat sink is level. IMPORTANT: If the heat sink is not level, remove it, and check if the processor is positioned correctly. Fully open the levers on both sides of the VRM socket. Push the VRM straight into the socket.
Page 328 9-62 Start SETUP and select "Yes" for [Reset Configuration Data] on the Advanced menu. This setting is required to change the hardware configuration data. See Chapter 4 for details. To add one or more processors to the server in 1-processor configuration to operate the server with more than one processor, do the procedure below: For Windows Server 2003 or Windows 2000, change the driver of [Computer] in the device manager to [ACPI multi-processor PC] and then update the system (see Chapter 5).
Page 329: Appendix A
Appendix A Specifications Item Express5800/140He Model type at shipment Diskless 64-bit Intel® Xeon™ Processor MP Dual-core Intel® Type Xeon™ Processor 3.16 GH 3.66 GH 2.83 G 3.33 GHz 2.66 GHz 3.0 GHz Clock/2nd cache z /1 MB z /1 MB /8 MB /2*1MB /2*2MB...
Page 330 Item Express5800/140He Keyboard MINI DIN 6-pin connector (1 port) Mouse MINI DIN 6-pin connector (1 port) 4-pin (3 ports; front: 1 (USB1.1), rear: 2 (USB2.0)) External D-sub 9-pin (2 ports, rear), RJ-45 (1 port, front (exclusively used with Serial interface either port on the rear panel)) Parallel D-sub 25-pin (1 port)
Page 331: Appendix B
Appendix B Other Precautions Transfer Rate of the On-board LAN Controller The LAN controller on the IO board has two ports. Each port supports 10Base-T, 100Base-TX, and 1000Base-T networks and a capable of full or half duplex. The controller can automatically detect and switch for network speed and transfer mode connected to the HUB. However, for proper network operation, specify the "Link Speed &...
Page 332 Notes on use The floppy disk is an important data storage media with delicate structure and requires care. Keep the following notes in mind to use it: Insert the floppy disk into the floppy disk drive gently as far as it goes. Attach the label to the correct position.
Page 333: Cd-Rom
Data backup "Data backup" is to copy data stored in a media into another media (e.g., floppy disk, digital audio tape, or magnet-optical disk). IMPORTANT: Make sure to make a back-up copy of every floppy disk, if provided. The floppy disk is a very delicate storage media. Dust or thermal changes, as well as operator's misconduct or sever failures, may cause loss of data.
Page 334: Keyboard
Keyboard The keyboard is a device to instruct you computer by entering alphanumeric characters or symbols. IMPORTANT: Do not pour any liquid such as water or put anything into the keyboard. Doing so may cause a failure of the keyboard. The keyboard provided with the server is designed for adjustment of an angle.
Page 335: Mouse
Mouse Like the keyboard, the mouse is a device to instruct your computer. Many operating systems and application software require the mouse for operation. NOTE: Functions assigned to the mouse buttons vary depending on the software. For details, refer to the manual provided with the software. Use the mouse on a clean desk.
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Page 337: Appendix C
Appendix C IRQ and I/O Port Address The factory-set interrupt requests and I/O port addresses are listed below. Find an appropriate one to install an optional device. Interrupt Request The factory-set IRQs are assigned as follows: Peripheral Device (Controller) Peripheral Device (Controller) System timer Real-time clock Keyboard...
Page 338 PIRQ and PCI Device The factory-set PCI device interrupts are assigned as follows. You can change these interrupts by using the BIOS SETUP, however, use the factory-set interrupts as they are. See Chapter 4 for details. PIRQ1 PIRQ2 PIRQ3 PIRQ4 PIRQ5 PIRQ8 √...
Page 339 I/O Port Address The factory-set I/O port addresses for the server are assigned as follows: Addresses Description Chip 00-08h DMA Control Registers ICH5 09-0Eh RESERVED ICH5 DMA Control Register ICH5 10-18h DMA Control Register ICH5 19-1Eh RESERVED ICH5 DMA Control Register ICH5 20-21h Master 8259 Programming Interface...
Page 340 Addresses Description Chip 1F0h-1F7h Primary IDE Command Block Registers ICH5 278-27Fh (Parallel Port 3) PC87417 2F8-2FFh Serial port 2 PC87417 376h Secondary IDE Control Block Registers ICH5 370-377h (Floppy disk 2), IDE 2 PC87417 378-37Fh (Parallel Port 2) PC87417 3B0-3BBh Radeon7000M 3BC-3BEh Parallel port 1...
Page 341: Appendix D
Appendix D Installing Windows Server™ 2003 x64 Editions This section describes the procedures for installing Windows Server 2003 x64 Edition without using Express Setup tool. BEFORE INSTALLING Windows Server 2003 X64 EDITIONS Please read carefully the following information BEFORE beginning your Windows Server 2003 x64 Edition Installation.
Page 342: Media Such As Dat
Media such as DAT During the operating system installation, do not attach unnecessary media for operating system installation to the system, such as DAT. Partition Size The size for the partition that the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size + Application Size Size necessary to install the system = 4100 MB Paging File Size (Recommended) = Mounted Memory Size ×...
Page 343: Installing Windows Server™ 2003 X64 Editions
INSTALLING Windows Server™ 2003 X64 EDITIONS Preparations for Installation EXPRESSBUILDER CD-ROM Microsoft® Windows Server™ 2003 Standard x64 Edition (CD-ROM) User's Guide Getting Started Windows Server 2003 x64 Edition OEM-DISK for EXPRESSBUILDER Creating "Windows Server 2003 x64 Edition OEM-DISK for EXPRESSBUILDER" Before installing, create Windows Server 2003 x64 Edition OEM-DISK for EXPRESSBUILDER.
Page 344 – Windows® 2000 – Windows® Me/98/95 – Windows NT® 4.0 You can create Windows Server 2003 x64 Edition OEM-DISK for EXPRESSBUILDER from [Master Control Menu], if you have a computer on which one of the above operating systems operates. Follow the steps below: Prepare one 3.5-inch floppy disk.
Page 345: Windows Server™ 2003 X64 Editions Clean Installation
Windows Server™ 2003 x64 Editions Clean Installation This section explains how to perform a clean installation of Windows Server™ 2003 x64 Editions. Turn on the system power. Insert the Windows Server 2003 x64 Edition CD-ROM into the CD-ROM drive. Press Ctrl + Alt + Delete to reset the system. After a bootable operating system has been installed on the hard disk, press Enter while the message "Press any key to boot from CD..."...
Page 346: Updating The System
Updating the System To ensure normal system operation you should update your system using the following procedures. Logon to the system using the administrator account or another account which is a member of the Administrators group. Insert the EXPRESSBUILDER CD-ROM into the CD-ROM drive. Master Control Menu is automatically displayed on the screen.
Page 347: Driver Installation And Advanced Settings
DRIVER INSTALLATION AND ADVANCED SETTINGS This section describes how to install and setup various standard drivers mounted on the device. For information on installing and setting up a driver that is not described in this section, please refer to the document attached to the driver.
Page 348: Network Driver
Network Driver Specifying the details of network driver. One standard network driver that is mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. [When PROSet is not installed] The [Local Area Connection Properties] dialog box appears. * Procedure with the standard start menu 1.
Page 349 Optional Network Board Driver". Installation of the Optional Network Board Driver Start Device Manager. Click [Network adapters] and double-click [(Network Adapter Name)]. [(Network Adapter Name) Properties] appears. NOTE: [(Intel (R) PRO/1000...)] is the name of On-Board adapter. All other names show the Optional Network Board.
Page 350: Graphics Accelerator Driver
D-10 Graphics Accelerator Driver The standard graphics accelerator driver installed by "Update Express5800 system" is automatically installed. The following is the procedure when it is necessary to install it manually. If you want to use an optional Graphics Accelerator Driver board, follow the document attached to the board to install the driver.
Page 351: Appendix E
Appendix E Installing Windows Server™ 2003 This section describes the procedures for installing Windows Server™ 2003 without using Express Setup tool. BEFORE INSTALLING Windows Server™ 2003 Please read carefully the following information BEFORE commencing your Windows Server™ 2003 Installation. Optional Boards Supported by EXPRESSBUILDER EXPRESSBUILDER CD-ROM attached to your system supports the following optional boards: NOTE: If you want to install other boards by using a driver floppy disk ("OEM-FD for...
Page 352: Mo Device
MO Device If you specify the file system as NTFS with MO Device connected during the installation, the file system will not be converted normally. Disconnect MO Device and restart the installation from the beginning. Media such as DAT During the operating system installation, do not attach unnecessary media for operating system installation to the system, such as DAT.
Page 353: Installing Windows Server 2003
INSTALLING Windows Server 2003 Preparations for Installation EXPRESSBUILDER CD-ROM Microsoft® Windows Server™ 2003 Standard Edition (CD-ROM) or Microsoft® Windows Server™ 2003 Enterprise Edition (CD-ROM) User's Guide Getting Started Windows Server 2003 OEM-DISK for EXPRESSBUILDER Windows Server 2003 Service Pack (CD-ROM) Creating "Windows Server 2003 OEM-DISK for EXPRESSBUILDER"...
Page 354 – Windows® 2000 – Windows® Me/98/95 – Windows NT® 4.0 You can create Windows Server 2003 OEM-DISK for EXPRESSBUILDER from [Master Control Menu], if you have a computer on which one of the above operating systems operates. Follow the steps below: Prepare one 3.5-inch floppy disk.
Page 355: Windows Server 2003 Clean Installation
Windows Server 2003 Clean Installation This section explains how to perform a clean installation of Windows Server 2003. Turn on the system power. Insert the Windows Server™ 2003 CD-ROM into the CD-ROM drive. Press Ctrl + Alt + Delete to reset the system. After a bootable operating system has been installed on the hard disk, press Enter while the message "Press any key to boot from CD..."...
Page 356: Updating The System - Applying Service Pack
Updating the System - Applying Service Pack - IMPORTANT: If you install Windows Server 2003 CD-ROM which contains Service Pack 1 to your system, you do not have to apply Service Pack 1 again. To ensure normal system operation you should update your system using the following procedures. Logon to the system using the administrator account or another account which is a member of the Administrators group.
Page 357: Upgrade Installation
Upgrade Installation NOTE: Please do the upgrade installation after deleting the graphics accelerator driver. Procedures below upgrade the installed Windows 2000 to Windows Server 2003. Power on the system and start Windows 2000. Log on as an administrator. Insert the Windows Server™ 2003 CD-ROM into the CD-ROM drive. Then, [Select an operation] dialog will be displayed.
Page 358 Install the driver and make detailed settings. If PROSet is already installed, uninstall PROSet before upgrading. If the teaming function is enabled, disable this function before uninstalling PROSet. During upgrade installation, [Disk Insert] dialog box may be displayed. If it is displayed, insert the Windows Server 2003 OEM-DISK for EXPRESSBUILDER into the floppy disk drive, and click [OK].
Page 359: Driver Installation And Advanced Settings
DRIVER INSTALLATION AND ADVANCED SETTINGS This section describes how to install and setup various standard drivers mounted on the device. For information on installing and setting up a driver that is not described in this section, please refer to the document attached to the driver.
Page 360: Network Driver
E-10 Network Driver Specifying the details of network driver. Two standard network drivers that are mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. [When PROSet is not installed] The [Local Area Connection Properties] dialog box is displayed. * Procedure with the standard start menu 1.
Page 361: Installing Scsi Controller Driver (Initio 101 / Adaptec 29320
E-11 Installing SCSI Controller Driver (Initio 101 / Adaptec 29320) If you use SCSI controller driver (Initio 101 / Adaptec 29320), install it according to the following procedure: Start [Device Manager] from [Start] menu → [Control Panel] → [Administrative Tools] → [Computer Management].
Page 362 E-12 This page is left intentionally blank...
Page 363: Appendix F
Appendix F Product Configuration Record Table Use this table for information about setup and system environment change. Hardware Main Unit Model name Serial No. Date Installed Processor Clock Serial No. Date Installed Clock Serial No. Date Installed Clock Serial No. Date Installed Clock Serial No.
Page 364 Hard Disk Drive (Option) Type Serial No. Capacity Date Installed Type number Type Serial No. Capacity Date Installed Type number Type Serial No. Capacity Date Installed Type number Type Serial No. Capacity Date Installed Type number Type Serial No. Capacity Date Installed Type number Type...
Page 365 PCI Slot #7 Model name Serial No. Date Installed PCI Slot #8 Model name Serial No. Date Installed PCI Slot #9 Model name Serial No. Date Installed Printer Model name Serial No. Manufacturer Date Installed Additional Cabinet for Disk Model name Serial No.
Page 366: Software
Software Firmware version Operating System Name: Version: Application of RUR media Apply Name: Version: File system HPFS NTFS Others ( Bundled software installed Licensed software installed Application running when a failure occurred...
Page 367: Appendix G
Appendix G Rack Mount Kit This section is intended to enable you to install the Rack Conversion Kit on the 140He securely and then mount the server on a rack. Always keep this guide near the server or the rack so that you may refer to it if necessary. This guide contains the following topics on the Rack Conversion Kit.
Page 368: Notes On Installing And Accessing The Rack Cabinet
Notes on Installing and Accessing the Rack Cabinet CAUTION Do not provide the wiring for the server to exceed the rating of the power supply. To prevent burns, fires, and device damages, the power supplied to the server shall not exceed the rating load of the power branch circuit.
Page 369: Rack-Mount Model
Rack-mount Model WARNING Do not use the server in any unapproved place. Install the server on a standard EIA 19-inch rack cabinet. Do not install the rack containing the server in a place inappropriate to the rack installation environment. Failure to follow these instructions may cause some bad influences to be imposed on your server and other systems installed on the rack and also a fire or personal injury due to falling of the rack may occur.
Page 370: Preparing For Mounting The Server On The Rack
Preparing for Mounting the Server on the Rack This section describes the preparatory procedure required to install the server on a 19-inch rack. The preparation consists of the following steps: Step 1 Unpacking Step 2 Preparing tools Step 3 Turning server power off Step 4 Removing components for tower model from server Step 5...
Page 371 STEP 1 UNPACKING The Rack Conversion Kit is composed of the following parts. After unpacking, any parts are not missed or damaged referring to the following figure and table. 15 (x6) 19 (x12) 20 (x4) 16 (x12) 18 (x8) 17 (x14) 22 (x2)
Page 372 Packing List Title Remarks Slide rail assembly (L) Slide rail assembly (R) Rack base assembly Rack bracket (L) Rack bracket (R) Handle (L) Handle (R) Cable arm Adapter bracket Arm bracket Arm stopper Front bezel (4U) Front bezel (3U) Repeat tie Screw (A) (CPIMSx#6-32UNCx8x3GF) Screw (B)
Page 373: Step 2 Preparing Tools
STEP 2 PREPARING TOOLS The following tools are required to conduct the preparation job based on this guide. Phillips screwdriver Flathead screwdriver...
Page 374: Step 3 Turning Server Power Off
STEP 3 TURNING SERVER POWER OFF Turn off the power of the server in the following procedure: Schedule the jobs required to convert the server configuration for the tower model to that for the rack mount model (if the server has already been used in the configuration for the tower model). Back up the important data saved in the server using the procedure defined by the server OS (if the server has already been used in the configuration for the tower model).
Page 375 Turn off the power of the server. IMPORTANT: Always turn off the powers of the peripherals after turning off the power of the server. Failure to follow it may cause the server to malfunction. POWER switch Turn off the powers of peripherals if any. Pull out the plug of the power cord from the mating outlet.
Page 376: Step 4 Removing Components For Tower Model From Server
G-10 STEP 4 REMOVING COMPONENTS FOR TOWER MODEL FROM SERVER IMPORTANT: A number of sensitive electronic parts are installed in the server. To prevent the parts from being damaged by discharge of static electricity accumulated in your body, make a part of your body contact with a grounding screw at a connector on the server or an peripheral or an unpainted frame to discharge the static electricity before starting the job.
Page 377: Removing Front Door
G-11 Removing Front Door Remove the front door from the server in the following procedure: Open the front door and pull out it toward you with the bottom tab within the hinge being pushed down with your finger. Lift the front door, remove the hinge pin at the top of the hinge, and remove the front door. IMPORTANT: Keep the front door for future use.
Page 378 G-12...
Page 379: Removing Pedestals
G-13 Removing Pedestals Remove the pedestals in the following procedure. Place the server slowly and carefully so that the left side of the server faces upward. Remove the three screws (six screws in total) to remove the respective pedestal. IMPORTANT: Keep the removed pedestals for future use.
Page 380: Removing Top And Side Covers
G-14 Removing Top and Side Covers Remove the top and side covers in the following procedure: Place the server slowly and carefully so that the left side of the server faces upward. Remove a screw using the Phillips screwdriver. Slide the top cover toward the rear of the server. Then lift the cover to remove it. Slide the side cover toward the front of the server.
Page 381: Step 5 Installing Rack Conversion Kit On Server
G-15 STEP 5 INSTALLING RACK CONVERSION KIT ON SERVER IMPORTANT: A number of sensitive electronic parts are installed in the server. To prevent the parts from being damaged by discharge of static electricity accumulated in your body, make a part of your body contact with a grounding screw at a connector on the server or an peripheral or an unpainted frame to discharge the static electricity before starting the job.
Page 382 G-16 Mount the rack brackets (L and R) to the server with three screws (A) each. Rack bracket (R) Rack bracket (L) IMPORTANT: Install the rack bracket (R) so that it inserted into the server as shown in the enlarged view.
Page 383: Installing Handles (L And R
G-17 Installing Handles (L and R) Fix the handles (L and R) by using two screws (A). Handle (R) Handle (L) Installing Memory Slot Cover Install the memory slot cover in the reverse order of removal, and fix it to the server with two thumb nuts. Memory slot cover...
Page 384: Mounting The Server On The Rack
G-18 Mounting the Server on the Rack This section describes the procedure of mounting the server of the rack mounting model on a 19-inch rack sequentially. Mount the server on a rack in the following steps: Step 1 Installing components on rack Step 2 Mounting server on rack Step 3...
Page 385: Step 1 Installing Components On Rack
G-19 STEP 1 INSTALLING COMPONENTS ON RACK Install the slide rail assembly on the rack in the following procedure: Locate the positions on which the slide assembly is installed by using the template. The template shows the positions on which the rails and core nuts are installed. Install the core nuts at the points identified by the template.
Page 386 Angle holes for screw settings are provided on the front and rear frames of the rack. Some NEC racks have frames with round marks by 1U. As shown in the figure below, place the slide rail assembly so that one of the round marks is located at the upper right of the top...
Page 387 G-21 Fix the slide rail assembly with four screws (B) (two for each of the front and rear ends) and four washers (A) (two for each of the front and rear ends). IMPORTANT: Make sure that the four screw holes on the rail can securely be viewed through the angle hole when the tip of the frame on the slide rail assembly is hit on the frame with angle holes of the rack.
Page 388: Step 2 Mounting Server On Rack
G-22 STEP 2 MOUNTING SERVER ON RACK Lift the server to the height at which the slide rails are installed on the rack by at least four persons (or using a lift). Engage the inner rails installed on the sides of the server with the slide rails. Then insert the server into the rack.
Page 389 G-23 To make sure that the server is mounted on the rack securely, hold the handles on the front of the server to pull out or insert the server into the rack several times. IMPORTANT: Push each release lever using a screwdriver or a similar tool. Pushing a release lever with your fingers may cause the fingers to be caught and thus injured.
Page 390: Step 3 Installing Cable Arm And Front Bezel
G-24 STEP 3 INSTALLING CABLE ARM AND FRONT BEZEL Installing Cable Bracket Install the cable arm to the rear of the server with two screws (C). Installing Arm Bracket Install the arm bracket on the mount face at the rear of the rack. Mount face Mount face NOTE:...
Page 391 G-25 For the distance between the mount faces at the front and rear of the rack being 700 or 760 mm: Fix the arm bracket to the core nuts installed on the mount face of the rear of the rack in the step 2 of "Step 1" with two screws (B) in the direction as shown in the figure below.
Page 392 G-26 Install the other end of the cable arm on the arm bracket installed in step 1. For the distance between the mount faces at the front and rear of the rack being 700 mm: Fix the arm bracket with four screws (C) and four washers (B) at the position shown in the figure below. Arm bracket For the distance between the mount faces at the front and rear of the rack being 743 mm to 760 mm: Fix the arm bracket with four screws (C) and four washers (B) at the position shown in the figure below.
Page 393: Installing Arm Stopper
G-27 Installing Arm Stopper When installing the server into NEC rack, fix the arm stopper to the slide rail assembly with two screws (C). Viewed from inside Arm stopper Push the arm stopper in the direction shown by arrow mark so that the folded portion hits the end,...
Page 394: Checking Slide Installation Status And Fixing
G-28 Checking Slide Installation Status and Fixing Push the server into the rack once to check the installation position. NOTE: Make sure that the four screw holes at the upper left and right sides on the front of the server are fit to the core nuts. If the four positions are not fit at all, the slide rail assembly or the core nuts may be installed incorrectly.
Page 395: Installing Front Bezel
Two front bezels, 3U and 4U, are provided. First install the 3U bezel, then 4U bezel. (To remove the bezel, first remove 4U, then 3U.) Attach the nameplate and the NEC LOGO label to the front bezel. NEC LOGO label...
Page 396: Step 4 Performing Processes From Server Power-On To Online Setting
G-30 STEP 4 PERFORMING PROCESSES FROM SERVER POWER-ON TO ONLINE SETTING Make sure that the POST terminates normally referring to the User's Guide attached to the server. Refer to the guide on the OS installed in the server for the procedure of configuring online communication through network.

NEC Express5800 140He User Manual

Chapter 1

Notes on Using Your Server

Chapter 2

General Description

Setting up Your Server

Chapter 3

Chapter 4

Configuring Your Server

Chapter 5

Installing the Operating System with Express Setup

Chapter 6

Installing and Using Utilities

Chapter 7

Maintenance

Chapter 8

Troubleshooting

Chapter 9

Upgrading Your Server

Appendix A

Specifications

Appendix B

Other Precautions

IRQ and I/O Port Address

Appendix C

Appendix D

Installing Windows Server™ 2003 X64 Editions

Appendix E

Installing Windows Server™ 2003

Appendix F

Product Configuration Record Table

Appendix G

Rack Mount Kit

Preparing for Mounting the Server on the Rack

Mounting the Server on the Rack

Quick Links

Related Manuals for NEC Express5800 140He

Summary of Contents for NEC Express5800 140He