Ldap Search And Authentication Problems; Network Shutdown Occurs Or Touch Panel Disabled After Ldap Search; Ldap Authentication Takes A Long Time - Toshiba E-Studio 655 Troubleshooting Manual

LDAP Search and Authentication Problems

Network shutdown occurs or touch panel disabled after LDAP search

Problem Description
After performing the LDAP search, the network shutdown occurs or the touch panel is disabled.
Corrective Action
Try the checklist below. If the problem remains unsolved, contact your service representative.
No. Check...
1 Is the LDAP server correctly running?
2 Is the LDAP server setting correctly set?

LDAP authentication takes a long time

Problem Description
It takes a long time to perform LDAP authentication on the touch panel.
Corrective Action
Try the checklist below. If the problem remains unsolved, contact your service representative.
No Check...
1 Is the LDAP server correctly running?
2 Is the LDAP server setting correctly set?
6 TROUBLESHOOTING FOR NETWORK CONNECTIONS
Yes No Corrective Action
Next Step Confirm that the LDAP server is correctly running.
Enter the correct LDAP setting. Re-enter the
End correct password carefully because it is displayed
by asterisks.
Yes No Corrective Action
Next Step Check the LDAP server is correctly running.
Enter the correct LDAP setting. Especially re-
End enter the correct password carefully because it
displays with asterisks.

LDAP Search and Authentication Problems

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