Ldap Search And Authentication Problems; Network Shutdown Occurs Or Touch Panel Disabled After Ldap Search; Ldap Authentication Takes A Long Time - Toshiba e-Studio2000AC Software Troubleshooting Manual

LDAP Search and Authentication Problems

0.
 Network shutdown occurs or touch panel disabled after LDAP search
Problem Description
After performing the LDAP search, the network shutdown occurs or the touch panel is disabled.
Corrective Action
Try the checklist below. If the problem remains unsolved, contact your service representative.
No.
1 Is the LDAP server correctly running?
2 Is the LDAP server setting correctly set?
 LDAP authentication takes a long time
Problem Description
It takes a long time to perform LDAP authentication on the touch panel.
Corrective Action
Try the checklist below. If the problem remains unsolved, contact your service representative.
No.
1 Is the LDAP server correctly running?
2 Is the LDAP server setting correctly set?
Check...
Check...
Yes No
Next Confirm that the LDAP server is correctly

Step running.

Enter the correct LDAP setting. Re-enter

the correct password carefully because it
End
is displayed by asterisks.
Yes No
Next Confirm that LDAP server is correctly

Step running.

Enter the correct LDAP setting. Reenter

End the correct password carefully because it
is displayed by asterisks.

LDAP Search and Authentication Problems 43

Corrective Action
Corrective Action