Ldap Search And Authentication Problems; Network Shutdown Occurs Or Touch Panel Disabled After Ldap Search; Ldap Authentication Takes A Long Time - Toshiba e-studio2050c Troubleshooting Manual

LDAP Search and Authentication Problems

Network shutdown occurs or touch panel disabled after LDAP search

Problem Description
After performing the LDAP search, the network shutdown occurs or the touch panel is disabled.
Corrective Action
Try the checklist below. If the problem remains unsolved, contact your service representative.
No
Check...
.
1 Is the LDAP server correctly running?
2 Is the LDAP server setting correctly
set?

LDAP authentication takes a long time

Problem Description
It takes a long time to perform LDAP authentication on the touch panel.
Corrective Action
Try the checklist below. If the problem remains unsolved, contact your service representative.
No Check...
1 Is the LDAP server correctly running?
2 Is the LDAP server setting correctly
set?
6 TROUBLESHOOTING FOR NETWORK CONNECTIONS
Yes No Corrective Action
Next Confirm that the LDAP server is
Step
correctly running.
Enter the correct LDAP setting. Re-
End enter the correct password carefully
because it is displayed by asterisks.
Yes No Corrective Action
Next Confirm that LDAP server is correctly
Step
running.
Enter the correct LDAP setting. Reenter
End the correct password carefully because
it is displayed by asterisks.

LDAP Search and Authentication Problems

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