Adding Cover Pages To Faxfinder; Providing Default Opt-Out Information For Cover Pages; Truncating Phone Numbers On Cover Pages; Cover Page Troubleshooting - Multitech FaxFinder FF240-IP Administrator's Manual

COVER PAGES
4. Preview the form. To test field lengths, type typical data in each field. If your fields are too small, make
the field larger or use a smaller font size.
5. When you are satisfied with the form design, save the file as Adobe PDF files, Optimized. If you are using
an older version of Acrobat Pro, verify that the file is saved as compatible for Acrobat 5.0 or higher.

Adding Cover Pages to FaxFinder

To make a cover page available to FaxFinder users:
1. Click Fax Configuration > Cover Pages.
2. Click Add under Pages.
3. Click Browse and select a cover page PDF file.
4. Click Add.

Providing Default Opt-Out Information for Cover Pages

If you use FaxFinder for advertising, use the Opt-Out section to provide fax recipients with information they can
use to opt-out of faxes. Where the Opt-Out information appears on the cover page depends on which cover page
template you use.
1. Click Fax Configuration > Cover Pages.
2. Enter a phone number that recipients can call to opt-out of faxes.
3. Enter a fax number that will accept opt-out faxes.
4. Enter a cost-free method (email address, toll-free phone or fax number or website) that recipients can
use to be removed from your fax list.
5. Click Save.

Truncating Phone Numbers on Cover Pages

If you require users to enter an access code when dialing out, use this option so the access code doesn't appear on
the cover page.
1. Click Fax Configuration > Cover Pages.
2. Select ON from the Truncate Dialed Phone number.
3. Click Save.

Cover Page Troubleshooting

If the cover page does not work properly with FaxFinder.
■ Verify original Word document was saved using a .DOC format.
■ Verify that the form was saved as Adobe PDF Optimized.
■ Verify all form fields are named correctly for FaxFinder. See Text Fields and Descriptions.
■
Verify Check Spelling is disabled for each field.
■
If the received fax has empty form fields, try different font.
■
If the received fax has some empty form fields, verify that FaxFinder's sender and contact fields include this
information. For example, if the From Fax field is blank, confirm the user account has a Fax # listed.
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FaxFinder Fax Server FF240-IP Administrator Guide