Packet Capture; Allowing Simultaneous Faxing; Archiving Outbound Faxes; Enabling Outbound Fax Approval - Multitech FaxFinder FF240-IP Administrator's Manual

ADVANCED CONFIGURATION
2. Send the zipped file to Multi-Tech Support as directed by the support representative.

Packet Capture

Packet Capture can help troubleshoot FaxFinder. To capture and download packet data:
1. Click Start to begin the packet capture process.
2. When you are finished, click Stop.
3. Click the provided link to download the capture.
4. Send the download to Multi-Tech Support as directed by the support representative.

Allowing Simultaneous Faxing

To allow faxing to the same number simultaneously:
1. Click Fax Configuration > Outbound.
2. Check Allow simultaneous faxing to the same number.
3. Click Save.

Archiving Outbound Faxes

To enable outbound fax archiving:
1. Click Fax Configuration > Outbound.
2. Check Enable Outbound Archive.
3. Select PDF or TIFF as the format for the fax archive file. Default is PDF. Because TIFF is an image file; if
you select this, you will not be able to search for a particular word in a fax.
4. Click Browse and select a shared folder for storing archive files. This shared folder must be configured in
System Configuration > Shares.
5. Click Save.
FaxFinder names archive files in the following format: fax_outbound_#dialed_date_time_faxID#

Enabling Outbound Fax Approval

Use Outbound Approval to restrict outgoing faxes through several categories.
To enable outbound fax approval:
1. Click Fax Configuration > Outbound Approval.
2. Check Enable Outbound Approval to use some or all outbound fax approval options.
3. Add Approvers, which are users who can approve outgoing faxes. By default the Admin account is
selected. To add other approvers:
a. Click Add,
b. Select a user from the drop down list.
4. Add Approved Fax numbers, which are any phone numbers or partial numbers that do not need approval
for sending faxes.
a. Click Add,
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FaxFinder Fax Server FF240-IP Administrator Guide