Macintosh Environment; Unix/Linux Environment - Toshiba E-Studio 557 Manual

6.TROUBLESHOOTING FOR NETWORK CONNECTIONS
 Macintosh environment
No. Check...
1 Is AppleTalk enabled on the
equipment?
2 Are the IP address properties correctly
set?
3 Is the equipment available in the
Chooser when you click the LaserWriter
8 printer icon?
4 Can you access any other network
device from the Macintosh computer?
5 Can another Macintosh computer on
the network print to the equipment? If
so, compare the settings to determine
which need to be changed to support
print from this machine.
 UNIX/Linux environment
No. Check...
1 Are the IP address properties correctly
set?
2 Is the LPR/LPD print correctly set?
3 Did you successfully install the UNIX/
Linux filters?
4 Did you successfully create and set up
a print queue?
5 Can you print to the equipment using
LPD as the root?
6 Can you ping the equipment from your
computer?
7 Is the LP Daemon functioning?
8 Can you print to the equipment?
6 TROUBLESHOOTING FOR NETWORK CONNECTIONS
Yes No Corrective Action
Next Enable AppleTalk.

Step

Next Set up the IP address correctly.

Step

Make sure that the AppleTalk zone is
Next

Step supported by the Macintosh client.

Refer to your Macintosh networking
Next

Step documentation or contact Macintosh

technical support.
Refer to your Macintosh networking
documentation or contact Macintosh

End technical support.
Yes No Corrective Action
Next Set up the IP address correctly.

Step

Next Set up the LPD print service correctly.

Step

Next Refer to the Software Installation

Step
Guide to install UNIX/Linux filters.

Next Refer to the Software Installation

Step
Guide to configure the print queue.

Set up UNIX/Linux access for the
equipment to enable other users to print
Next

Step from the Bourne shell. Refer to your

UNIX/Linux documentation for more
information.
Try a remote ping from another server.
If you can reach the equipment from
Next

Step that server, check for conflicts between

the equipment and your current network
segment.
Next Reload Daemon or restart the system.

Step


End Contact your service representative.
Printing Problems (Network Related) 83