Macintosh Environment; Unix/Linux Environment; Network Fax (N/W-Fax) Driver Problems; N/W-Fax Driver Installation Error Messages - Toshiba e-STUDIO287CS User Manual

TROUBLESHOOTING FOR NETWORK CONNECTIONS

Macintosh environment

1
No. Check...
1 Are the IP address properties correctly set?
2 Can you access any other network device from the
Macintosh computer?
3 Can another Macintosh computer on the network print to
the equipment? If so, compare the settings to determine
which need to be changed to support print from this
machine.
2

UNIX/Linux environment

No. Check...
1 Are the IP address properties correctly set?
3
2 Is the LPR/LPD print correctly set?
3 Did you successfully install the UNIX/Linux filters?
4 Did you successfully create and set up a print queue?
5 Can you print to the equipment using LPD as the root?
4
6 Can you ping the equipment from your computer?
7 Is the LP Daemon functioning?
8 Can you print to the equipment?
5

Network Fax (N/W-Fax) Driver Problems

This section describes the troubleshooting for the Network Fax (N/W-Fax) driver.

N/W-Fax Driver Installation Error Messages

6
Note
Replace "Printer" with "N/W-Fax" as required in the troubleshooting description.
For information on the installation of the N/W-Fax driver, refer to the Basic Guide.
 Setup needs to copy Windows NT files
Problem description
7
The wrong port type was selected from the Printer Ports dialog.
Corrective action
1. Click Cancel until the Add Printer Wizard terminates.
2. Select [Add a printer] in the Devices and Printers folder to start the Add Printer Wizard, and then perform the installation again.
3. When the screen for selecting a port is displayed, select [Local port] to add a printer.
Yes No Corrective Action
Next Step Set up the IP address correctly.


Refer to your Macintosh networking documentation or
Next Step


contact Macintosh technical support.
Refer to your Macintosh networking documentation or
contact Macintosh technical support.
End 
Yes No Corrective Action
Next Step Set up the IP address correctly.


Next Step Set up the LPD print service correctly.


Refer to the Advanced Guide to install UNIX/Linux
Next Step


filters.
Next Step Refer to the Basic Guide to configure the print queue.


Set up UNIX/Linux access for the equipment to enable
Next Step
 other users to print from the Bourne shell. Refer to your

UNIX/Linux documentation for more information.
Try a remote ping from another server. If you can reach
the equipment from that server, check for conflicts
Next Step


between the equipment and your current network
segment.
Next Step Reload Daemon or restart the system.


End  Contact your dealer.
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