Toshiba E-Studio 557 Manual page 14

1 TROUBLESHOOTING FOR THE HARDWARE
Message
ERASING DATA
Check paper size setting on
control
panel for Bypass. Check the
direction or size of the paper.
Set the paper on the bypass
tray again.
Check the direction or size of
the paper on the bypass tray
and press START
Reboot the machine
Toner near Empty
Open the toner cover
Install new toner cartridge
Please Empty Hole Punch
Waste
DEPARTMENT Quota
exceeded.
Contact the Administrator.
12 Messages Displayed on the Touch Panel
Problem Description
The Data Overwrite Enabler is
clearing the data.
Paper misfeed has occurred
because of a mismatch
between the paper size
placed in the bypass tray and
the size registered for the
bypass tray in the equipment.
The paper placed on the
bypass tray misfed.
The direction or the size of the
paper placed on the bypass
tray is incorrect.
The side guides of the bypass
tray do not fit the paper
length.
An error has occurred in the
equipment and it stopped
normal operation.
Toner is running out.
No toner is left.
The Hole Punch Unit dust bin
is full.
The copying, printing or
scanning quota to the
department has reached "0".
Corrective Action
This message is displayed if the Data
Overwrite Enabler (optional) is installed.
You can operate the equipment while the
message is displayed.
Register the paper size correctly. Just
removing the misfed paper does not
prevent another paper from being misfed.
 P.30 "Clearing paper misfeeds caused
by a wrong paper size setting"
Remove the misfed paper and set the
paper again.
Check the direction and the size of the
paper and then replace it on the bypass
tray.
Align the side guides of the bypass tray to
the paper length.
Rebooting the equipment may correct the
error: Press the [ACCESS] and [POWER]
buttons on the control panel
simultaneously until a "pip" sound is heard
to turn the power OFF, and then turn it back
ON with the [POWER] button.
Some toner is still left in the toner cartridge
while this message is displayed. You do
not have to replace the toner cartridge yet.
Prepare a new toner cartridge.
 Replace the toner cartridge after the
toner has completely run out. [Install
new toner cartridge] is displayed at
that time.
 If you replace a toner cartridge with
a new one while some toner is still
left, make sure to clear the counter.
This is necessary for the equipment
to display the next "Toner near
Empty" message at the proper time.
For the procedure, see below.
 P.45 "Replacing a "Near Empty"
toner cartridge"
Open the toner cover and replace the toner
cartridge with a new one.
(About another 2000 copies can be made
after this message appears. The number
varies depending on the conditions of
copying.)
 P.41 "Replacing a Toner Cartridge"
Remove the paper punchings.
 P.52 "Cleaning the Hole Punch Dust
Bin"
For details of setting the quota, ask your
administrator.