6.TROUBLESHOOTING FOR NETWORK CONNECTIONS
Macintosh environment
The model below does not support printing from Macintosh.
-
e-STUDIO2551C Series
No
Check...
.
1
Is AppleTalk enabled on the
equipment?
2
Are the IP address properties correctly
set?
3
Is the equipment available in the
Chooser when you click the LaserWriter
8 printer icon?
4
Can you access any other network
device from the Macintosh computer?
5
Can another Macintosh computer on
the network print to the equipment? If
so, compare the settings to determine
which need to be changed to support
print from this machine.
UNIX/Linux environment
The model below does not support printing from UNIX/Linux workstations.
-
e-STUDIO2551C Series
No
Check...
.
1
Are the IP address properties correctly
set?
2
Is the LPR/LPD print correctly set?
3
Did you successfully install the UNIX/
Linux filters?
4
Did you successfully create and set up
a print queue?
5
Can you print to the equipment using
LPD as the root?
6 TROUBLESHOOTING FOR NETWORK CONNECTIONS
Yes
No
Corrective Action
Next
Enable AppleTalk.
Step
Next
Set up the IP address correctly.
Step
Make sure that the AppleTalk zone is
Next
Step
supported by the Macintosh client.
Refer to your Macintosh networking
Next
Step
documentation or contact Macintosh
technical support.
Refer to your Macintosh networking
documentation or contact Macintosh
End
technical support.
Yes
No
Corrective Action
Next
Set up the IP address correctly.
Step
Next
Set up the LPD print service correctly.
Step
Next
Refer to the Software Installation
Step
Guide to install UNIX/Linux filters.
Next
Refer to the Software Installation
Step
Guide to configure the print queue.
Set up UNIX/Linux access for the
equipment to enable other users to print
Next
Step
from the Bourne shell. Refer to your
UNIX/Linux documentation for more
information.
Printing Problems (Network Related)
99