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Tenovis Integral T3 Compact Operating Instructions Manual

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Communication Server Integral 55
Integral T 3
Compact
Operating instructions

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Summary of Contents for Tenovis Integral T3 Compact

  • Page 1 Integral T 3 Compact connected to Communication Server Integral 55 Operating instructions...

  • Page 2: Important Notes

    “Conformity” in the index. To which telephone system is your telephone connected? You can find out the type of Tenovis system to which your telephone is connected as follows: Press the key with the handset cradled: If your telephone is connected to the Tenovis I5 system, Contrast appears as the first menu item.
  • Page 3 Other functions may be locked or, depending on the system software, may not be available. If you want to use one of these functions, please contact Tenovis Service. Operating instructions in other languages Would you like to see these operating instructions in another language? From the Tenovis homepage www.tenovis.com you can access our document database.

  • Page 4: Table Of Contents

    Table of Contents An introduction to your telephone Important Notes ............Your T3 Compact at a glance .
  • Page 5 Table of Contents continued Customising your telephone Do not disturb ............Assigning functions/numbers to keys .

  • Page 6: An Introduction To Your Telephone

    An introduction to your telephone Your T3 Compact at a glance Display Call displays Function keys, some with Volume and illuminated contrast keys displays Clear Digit keys with let- Escape Arrow keys for ters navigation in the display OK key...

  • Page 7: The Keys At A Glance

    An introduction to your telephone The keys at a glance Number keys with letters: To dial numbers and vanity numbers. Star and Hash: For special functions Escape: Terminates the current connection during a call. Otherwise, cancels an entry (the next menu level up is then shown in the display). Clear: Deletes the highlighted character.

  • Page 8: Getting To Know Your Telephone

    Getting to know your telephone The display helps you The displays guide you step-by-step through the operation of the phone. The dis- play contains various information such as the status of your current connection. The call number of an external ISDN caller will be shown in the display provided the caller has not disabled call number display.

  • Page 9: Basic Operating Principles

    Getting to know your telephone Basic operating principles The following pages provide a short description of the basic operating principles of your telephone: Table of Contents Selecting functions in the menu ......... Cancelling or terminating a procedure .
  • Page 10 Getting to know your telephone Basic operating principles continued Selecting functions in the menu Press “Menu” function key. scroll to the desired menu item. Confirm your selection. The selected function is displayed. In many cases, a sub-menu will appear. You can scroll the sub-menu in the same way as in the menu.

  • Page 11: Making Your Telephone Easy To Use

    Getting to know your telephone ... making your telephone easy to use You can make the following settings immediately or during your first telephone call: -- The volume of the ringer and handset. -- Adapt the contrast of the display to suit the ambient lighting (see p. 58). -- You can store ten frequently used numbers (see p.

  • Page 12: Using Your Telephone As Normal

    Using your telephone as normal Making a call You can use the telephone as usual within and outside of your telephone system. Internal: Dial the desired extension number directly. External: Depending on the system, you may have to dial the exchange access code, e.g.
  • Page 13 Using your telephone as normal Making a call continued Calling within your phone system Enter the call number. Lift the handset. Calling outside your telephone system Enter exchange dialling code, e.g. 0. Enter the call number. Lift the handset. Making a call with the destination key Press the destination key for the desired subscriber.
  • Page 14 Using your telephone as normal Making a call continued Last number redial Press the “Redial” function key. The last number called is displayed. Lift the handset. If number is busy (Automatic call back) The internal number dialled is busy. Press the “Callback” function key. Replace the handset.
  • Page 15 Confirm your selection. • Cutting in is only possible within a system and must be enabled for your telephone and the target telephone. If you require this option, consult Tenovis Service. • To end the cut-in, you can press the “Esc” key or replace the handset.
  • Page 16 0004197543. This number is dialled immediately. • “Telephoning via the system from a remote location” must be enabled by Tenovis Service. Service will tell you what tie line circuit trunk prefix to use and whether a PIN number is needed.

  • Page 17: Accepting Calls

    Using your telephone as normal Accepting calls You can lift the handset and speak with the caller as usual. If another subscriber in your system receives a call, you can pick up the call from your phone. Table of Contents When you receive a call .
  • Page 18 You are called but do not want to take the call: Scroll to the Reject call menu item. Confirm your selection. • The code to be entered can differ from that given here in some cases. Please contact Tenovis Service if necessary.

  • Page 19: Activating The Loudspeaker

    Using your telephone as normal Activating the loudspeaker You can activate the loudspeaker of your telephone in order to hear the caller wi- thout having to use the handset. Table of Contents Activating the loudspeaker with the handset on the hook .
  • Page 20 Using your telephone as normal Activating the loudspeaker continued Activating the loudspeaker with the handset on the hook You want to start dialling with the handset on the hook: Enter the call number. Press the “Monitoring” function key. A soon as the other party answers, you will hear them via the loudspeaker.

  • Page 21: Making Several Connections Simultaneously

    Using your telephone as normal Making several connections simultaneously You can speak alternately to several participants and switch between these whene- ver you want. You can speak to two parties simultaneously (conference) if this fea- ture is set up for your connection in the system. Table of Contents Consultation during a call (Refer-back) .

  • Page 22: Consultation During A Call (Refer-Back)

    Using your telephone as normal Making several connections simultaneously continued Consultation during a call (Refer-back) During a call: Press the “Refer-back” function key. The other party is on hold. Enter the number of the subscriber whom you wish to consult. Switching between two parties You want to speak to a caller on hold (e.g.

  • Page 23: Including Conference Participant In Conversation Via Refer-Back

    Using your telephone as normal Making several connections simultaneously continued Including conference participant in conversation via Refer-back While you are on the phone (e.g. to 5058): Press the “Refer-back” function key. The other party is on hold. Enter number of second conference participant. You can start the conference once you are connected to this party.

  • Page 24: Switching Conference Participant Specifically Out Of The Conversation

    Using your telephone as normal Making several connections simultaneously continued Switching conference participant specifically out of the conversation During the conference: If necessary, select Interchange conf ptn if you want to switch the participant you were first connected to out of the conference. Otherwise, the last participant to join the conference will always be switched out.

  • Page 25: Diverting Calls

    You can also set up another call diversion destination to only divert calls when your extension is busy. You also have the option to set up a call diversion according to time. Tenovis Ser- vice must set this up for your telephone. In this case, telephone calls will then be diverted to the set destination after e.g.
  • Page 26 Using your telephone as normal Diverting calls continued Divert all calls for your telephone Press “Menu” function key. Scroll to the Call diversion menu item and confirm your selection. Scroll to the Set destination menu item. This step is not necessary if no call diversion destination has yet been set up.
  • Page 27 Using your telephone as normal Diverting calls continued Only divert calls for your telephone under certain circumstances - If you have set up the call diversion as described on Page 26, all calls will be diver- ted to the desired call number. If you only want to divert your calls if your telephone is busy or when you have not answered a call after a particular number of ringing...
  • Page 28 Using your telephone as normal Diverting calls continued Deactivating the call diversion Press “Menu” function key. Scroll to the Call diversion menu item. Confirm your selection. Select active call diversion (indicated by “on”), e.g. to 1234 on . Deactivate the call diversion. •...
  • Page 29 Deactivating the call diversion: Enter the code for “Deactivate follow me”, e.g. star, 14. • “Changing call diversion from another phone” must be enabled by the Tenovis Service department. Service will tell you what tie line circuit trunk prefix to use and the PIN number.

  • Page 30: Taking Calls Somewhere Else (Follow Me)

    You can also set up a call diversion for your telephone from other telephones. You must first prepare your telephone for this. Follow me is activated and deactivated by particular codes. Please ask Tenovis Ser- vice for the valid codes.
  • Page 31 Using your telephone as normal Taking calls somewhere else (follow me) continued Preparing “follow me” at your own telephone Lift the handset. Press the “Star” key and enter the code, e.g. “13”. You hear a con- firmation tone. Replace the handset. Enabling “follow me”...
  • Page 32 Using your telephone as normal Taking calls somewhere else (follow me) continued Disabling “follow me” at your own telephone Lift the handset. Press the “Hash” key and enter the code, e.g. “13”. You hear a confirmation tone. Replace the handset. Disabling “follow me”...

  • Page 33: Telephoning Made Easy

    Telephoning made easy Editing the call list If you do not answer a call, the call will be stored in the call list with the day of the week and time of the call, provided the call list is activated. You can display this list at any time and return calls to the subscribers entered in it.
  • Page 34 Telephoning made easy Editing the call list continued Activating the call list Press “Menu” function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Call list: off menu item. Switch to on . Symbols in the call list An entry in the call list might appear as follows: 0069123456 14:36 03 * 0069123456 Caller’s number...
  • Page 35 Telephoning made easy Editing the call list continued Deleting an entry The “List” message appears in the idle display and the LED next to the “Call list” function key flashes. Press “Call list” function key. Scroll to the desired entry, e.g. 0069123456 . Press the “Clear”...

  • Page 36: Lookig For Messages

    Telephoning made easy Looking for messages If a voice mailbox is connected to your system, callers can leave messages for you as with an answering machine. You can search for these messages by calling. It is also possible to receive pure text messages from a server. Table of Contents Diverting calls to the voice mailbox .

  • Page 37: Diverting Calls To The Voice Mailbox

    Telephoning made easy Looking for messages continued Diverting calls to the voice mailbox Press “Menu” function key. Scroll to the Call diversion menu item and confirm your selection. Scroll to the Set destination menu item. This step is not necessary if no call diversion destination has yet been set up.

  • Page 38: Listening To Voice Messages

    Telephoning made easy Looking for messages continued Listening to voice messages - You will see the “Messages” symbol in the idle display : Press “Menu” function key. Scroll to the Message menu item. Confirm your selection. Scroll to the desired entry, e.g. Voice mailbox 1 069123456 . Confirm your selection.

  • Page 39: Deleting A Message

    Telephoning made easy Looking for messages continued Deleting a message - You will see the “Messages” symbol in the idle display : Press “Menu” function key. Scroll to the Message menu item. Confirm your selection. Scroll to the desired entry, e.g. Voice mailbox 1 069123456 . Press the “Clear”...

  • Page 40: Viewing Charges

    Telephoning made easy Viewing charges All call charges incurred since the last reset are stored and totalled in your telepho- ne system. You can view the charges for your last call and delete the indication pro- vided you have activated charge indication. During a call, you can view the currently incurred call charges in units or in your local currency.
  • Page 41 Telephoning made easy Viewing charges continued Activating call charge indication Press “Menu” function key. Scroll to the Call charges menu item. Confirm your selection. Scroll to the Call charges off menu item. Switch to on . View the call charge display. Press “Menu”...
  • Page 42 Telephoning made easy Viewing charges continued Recording call charges for private calls and projects - You want to dial a number using a project or private PIN. Enter the exchange code that is set up in your telephone system for dialling with a project or private code, e.g.

  • Page 43: Locking Your Telephone

    Telephoning made easy Locking your telephone You can protect the telephone against unauthorised use by locking it with a PIN (Personal Identification Number). You can enter this PIN yourself and also change it at any time. Table of Contents Changing the PIN (Personal Identification Number) .
  • Page 44 Scroll to the New PIN: menu item. Enter the new PIN. Confirm. • The PIN number to be entered can have four to six digits. The first digit of this PIN may not be 0 or 1. In case of difficulty, please consult Tenovis Service.
  • Page 45 Enter the current PIN. Confirm. If you enter an incorrect PIN three consecutive times, the telepho- ne is blocked for 15 minutes. • The PIN number to be entered can have four to six digits. In case of difficulty, please consult Tenovis Service.

  • Page 46: Do Not Disturb

    Customising your telephone Do not disturb You can switch off the ringer and the VIP tone, e.g. if you are holding a meeting. If you are called, only the attention tone will be heard. Do not disturb Press “Menu” function key. Scroll to the Settings menu item.

  • Page 47: Assigning Functions/Numbers To Keys

    Customising your telephone Assigning functions/numbers to keys You can assign functions and call numbers that you use frequently to user program- mable function keys. You can then execute these functions or call these numbers by simply pressing a key. Table of Contents Assigning functions to keys .

  • Page 48: Assigning Functions To Keys

    Customising your telephone Assigning functions/numbers to keys continued Assigning functions to keys Press “Menu” function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Keys menu item. Confirm your selection. Scroll to the Function keys menu item. Confirm your selection.

  • Page 49: Creating New Destination And Assigning To Keys

    Customising your telephone Assigning functions/numbers to keys continued Creating new destination and assigning to keys Press “Menu” function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Keys menu item. Confirm your selection. Scroll to the Destination dialling menu item. Confirm your selection.

  • Page 50: Changing Existing Destination

    Customising your telephone Assigning functions/numbers to keys continued Changing existing destination Press “Menu” function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Keys menu item. Confirm your selection. Scroll to the Destination dialling menu item. Confirm your selection.

  • Page 51: Deleting Key Assignments

    Customising your telephone Assigning functions/numbers to keys continued Deleting key assignments Press “Menu” function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Keys menu item. Confirm your selection. Scroll to the Function keys or Destination dialling menu item. Confirm your selection.

  • Page 52: Labelling Function Keys

    Customising your telephone Assigning functions/numbers to keys continued Labelling function keys All function keys are assigned frequently used functions by default. You can insert the appropriate labelling strips next to the rows of function keys. These can be found on the sheet supplied. If you have changed the assignment of the function keys, you can use the free labelling strips from the sheet (for making entries by hand).

  • Page 53: Creating Short Code Destination

    Customising your telephone Assigning functions/numbers to keys continued Creating a short code destination Press “Menu” function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Keys menu item. Confirm your selection. Scroll to the Abbre. dial keys menu item. Confirm your selection.

  • Page 54: Changing Existing Short Code Destination

    Customising your telephone Assigning functions/numbers to keys continued Changing existing short code destination Press “Menu” function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Keys menu item. Confirm your selection. Scroll to the Abbrev. dial keys menu item. Confirm your selection.

  • Page 55: Deleting Existing Short Code

    Customising your telephone Assigning functions/numbers to keys continued Deleting existing short code Press “Menu” function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Keys menu item. Confirm your selection. Scroll to the Abbrev. dial keys menu item. Confirm your selection.

  • Page 56: Setting Audio, Contrast And Language

    Customising your telephone Setting audio, contrast and language You can modify various acoustic settings and the contrast of the display according to your own preferences. You can also change the language for the display text. Table of Contents Setting the audio .
  • Page 57 Customising your telephone Setting audio, contrast and language continued Setting the audio Press “Menu” function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Display/Acoustics menu item. Confirm your selection. Scroll to the Set acoustics menu item. Confirm your selection.
  • Page 58 Customising your telephone Setting audio, contrast and language continued Setting contrast Press “Menu” function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Display/Acoustics menu item. Confirm your selection. Scroll to the Contrast menu item. Confirm your selection. Increasing or decreasing the contrast setting.

  • Page 59: Anonymous Calling

    Customising your telephone Anonymous calling You can specify whether you number is to be displayed to the party you are calling. This function must be enabled in the system. Anonymous calling - Press “Menu” function key. Scroll to the Settings menu item. Confirm your selection.
  • Page 60 Customising your telephone Enable auto. direct access tone dialling (DTMF) You can set up your telephone so that all numeric keys pressed during a call are sent as a tone. This allows you to interrogate a voice mailbox or operate an answe- ring machine remotely.

  • Page 61: Change Duration Of Dtmf Tone

    Customising your telephone Change duration of DTMF tone When automatic direct tone dialling DTMF) is on, (→ Page 60), you can change the duration of the DTMF tone (DTMF = Dual Tone Multi-Frequency). This may be ne- cessary if an answering machine does not respond to the signal from your telepho- ne.

  • Page 62: Enabling Direct Dial

    Customising your telephone Enabling direct dial You can set up your telephone so that dialling starts immediately when you press a destination or numeric key. Your telephone loudspeaker is then automatically swit- ched on. Enabling direct dial Press “Menu” function key. Scroll to the Settings menu item.

  • Page 63: Cutting Your Telephone Out Of The Hunt Group

    Customising your telephone Cutting your telephone out of the hunt group If you are included in a hunt group, you can temporarily cut yourself out the hunt group. Calls will then be diverted to the next hunt group subscriber. Cutting your telephone out of the hunt group Press “Menu”...

  • Page 64: Cti Link

    Links CTI link The CTI link consists of a V.24 interface to connect a PC for TAPI applications (e.g. Tenovis Com4tel) or other CTI applications. Setting CTI application Press “Menu” function key. Scroll to the Settings menu item. Confirm your selection.

  • Page 65: Cti/Audio Link

    The CTI/audio link has a V.24 interface to connect a PC for TAPI applications (e.g. Tenovis Com4tel or other CTI application and an X/Y interface to connect a switching contact module, a headset, an external handsfree device, a second hand- set or a recording device.
  • Page 66 Links CTI/audio link continued Setting CTI application Press “Menu” function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Setting the link menu item. Confirm your selection. Scroll to the CTI applications: none menu item. Confirm your selection. The current setting is shown in brackets (“[none]”). Select the relevant application, e.g.
  • Page 67 Links CTI/audio link continued Setting additional equipment Press “Menu” function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Setting the link menu item. Confirm your selection. Scroll to the Equipment: none menu item. Confirm your selection. The current setting is shown in brackets (“[none]”). Select connected device, e.g.
  • Page 68 Links CTI/audio link continued Setting switching contact module Press “Menu” function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Setting the link menu item. Confirm your selection. Scroll to the Contact: none menu item. Confirm your selection. The current setting is shown in brackets (“[none]”). Select connected device, e.g.
  • Page 69 Additional equipment Additional equipment You can connect various additional equipment to the individual interfaces on the links: -- Com4Tel for operating the most important telephone features from a PC. -- Other PCI applications for PC-supported dialling, e.g. Lotus Organizer. -- Headset for convenient telephoning or listening. -- External hands-free equipment for high quality speech.

  • Page 70: Additional Equipment Additional Equipment

    • If you are using a headset on which Sleep mode has to be deactivated, then you should also set the Wake up tone for the headset to “Yes” in the “Set link” menu (“Wake up tone heads...Y”). In case of difficulty, please consult Tenovis Service.
  • Page 71 Additional equipment Additional equipment continued Headset - - making a call Enter the desired call number on your telephone. Press “Monitoring” function key. The LED next to the function key lights up and the microphone symbol ( ) appears in the display. A soon as the other party ans- wers, you can speak to them via the headset.
  • Page 72 Additional equipment Additional equipment continued Headset - - answering calls You receive a call. Press “Monitoring” function key. The LED next to the function key lights up, the microphone symbol ( ) appears in the display and you can speak to the caller using the headset.
  • Page 73 Additional equipment Additional equipment continued Continuing a call on the handset using the headset If you are on a call using the handset, but want to continue the call using the head- set. Press “Monitoring” function key. The microphone symbol ( ) appears in the display and you can speak to the caller using the headset.

  • Page 74: Overview Of Telephone Functions

    Hunt group (! p. 63) You can switch yourself in and out of a hunt group. This function must be enabled by Tenovis Service. Intercepting the caller - You can register the number of an undesired caller in the system.
  • Page 75 If in doubt, look it up Overview of telephone functions continued Lock (! p. 45) You can protect your telephone against unauthorised use. Loudspeaker (! p. 20) You can switch on the loudspeaker so you can hear the caller hands-free. Message (! p.

  • Page 76: Indications In The Idle Display

    If in doubt, look it up Indications in the idle display The display provides important information about the connections and settings of your telephone. This includes messages you can see in the idle display. Symbols in your display You are part of a conference You are part of a conference The loudspeaker on the telephone is activated The loudspeaker on the telephone is activated...

  • Page 77: Ringing And Handset Tones

    If in doubt, look it up Ringing and handset tones Tones for internal and external calls Normal ringing tone for external calls: You can switch this tone off (→ p. 46). Normal ringing tone for internal calls: You can switch this tone off (→...

  • Page 78: Menu Overview

    If in doubt, look it up Menu overview Below is an overview of the menu structure of the T3 Compact telephone. The first three menu levels are shown. The menu structure presented here may differ from the actual menu structure of your telephone. Depending on the features used, the accessories used and the assignment of function keys, deviations from the menu overview presented here are possible.
  • Page 79 If in doubt, look it up Menu overview continued Menu lines in basic menu down one menu level down one menu level Settings > Keys > Functions keys Automatic speed dialling Short code keys Display / Acoustics > Acoustics Set acoustics Contrast Language Dial settings...
  • Page 80 You cannot set up a call diversion Ask your Tenovis Service whether this feature is activated for your telephone. A call number dialled by code dialling cannot be extended It is possible that the feature “Post dialling” for the code dialling destination is not...

  • Page 81: Index

    If in doubt, look it up Index Acoustics, 57 Direct tone dialling, 61 Display, 10, 77 Anonymous, 60 messages, 77 Blocking, 43 overview, 77 symbols, 77 Busy, 14 Diverting, 25 Call deactivating diversion, 28 accepting, 17 deactivating diversion, 28 Do not disturb, 46 diversion, 25 DTMF dialling, 61 in call list, 34...
  • Page 82 If in doubt, look it up Index continued Menu, 10 Telephone connecting, 2 Menu overview, 79 locking, 43 Message status, 10 deleting, 39 Telephone status, 77 listening to, 38 Messages in the display, 77 Telephone systems for your Overview, 6, 7 telephone, 2 display indications, 77 Unlocking, 45...
  • Page 83 Tenovis GmbH & Co. KG · Austria Telenorm Ltd. · Greece MTechSA (Pty) Ltd. · South Africa Hüttenbrennergasse 5 · A-1030 Wien Ethelonton Aimodonton Str. 3 92, Indaba Lane T +43 (0)1 87870-0 12131 Peristeri, Athen P.O. Box 1403 T +301 5785220 · F +301 5785227...

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