Enamels or cleaning agents may con- tain substances which soften the base parts of your telephone, and the softened bases can leave undesirable marks on the furniture. Tenovis cannot assume liability for damages of this kind.
Table of Contents Familiarise yourself with your telephone Important Notes ............Your TH 13 at a glance .
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TH 13 an Integral 33 Using the telephone with partners Using the telephone with partners - ........Using the telephone with Multiline Using the telephone with Multiline - .
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Table of Contents When in doubt, look it up Overview of the telephone functions ........Display .
Familiarise yourself with your telephone Your TH 13 at a glance Handsfree Display keys Display Microphone for various purposes The displays assist you in (On previous models- -- the current function is operating the phone on the left underside shown in the display of the unit) AEI-interface For connecting...
Familiarise yourself with your telephone All keys at a glance Digit keys with letters: Release: for dialing call numbers and releases the current connection entering codes. The alphabetic and, in entry mode, exits the labelling allows you to dial letter current menu.
Get to know your telephone Special features of your telephone The display helps you The displays also lead you through the operation of the phone step--by--step. The display contains various information, such as your current connection. The display keys have varying functions, depending on the operating steps you are currently executing.
Get to know your telephone Basic operating principles The following pages provide a short description of the basic operating principles of your telephone: -- How to select and call up functions in the menu -- What your phone’s idle display shows you -- How to use the display keys of your phone -- How to enter letters, such as a text entry in the ”Appointments”...
Get to know your telephone Basic operating principles Selecting functions in the menu key. The menu appears. Press the up or down arrow key until the desired menu item is high- lighted. Press the Enter key to call up the highlighted function. Cancelling or ending a procedure If you have made a mistake or want to end a procedure: Press the release key to cancel or end the procedure.
Get to know your telephone Basic operating principles What does the idle display show? The idle display contains: 21 Müller 12.04.1999 16:50 -- Your name and call number Telephone status Turn off ringing -- Date and time -- Additional information on the status of your phone, e.
Get to know your telephone Basic operating principles Enter text Example: Text for Appointments Under ”Text” enter short notes using the digit keys with alphabetic labelling. You can enter the letters A to Z and the numbers 1 to 0, as explained in the following example: Entering the letter C: Press the digit key 2 three times.
Get to know your telephone Make it easy on yourself Adjust volume You can adjust various acoustic settings, such as the ringing of the handset or the handsfree mode settings, to adapt to your surroundings. Adjusting the contrast of the display You can adjust the contrast of the display according to your surroundings (see Page 129).
Get to know your telephone Initial operation of your telephone Changing the language for the display and the Minimail This message appears in the idle display. Deutsch/English/Français/Italiano Highlight this line and press ”Enter”. Deutsch/English/Français/Italiano The display shows the languages available Specifying language for the display texts.
Telephoning as usual Making a call You can use the telephone as usual within and outside your telephone system. Internal: Dial the desired extension number directly. External: Depending on the system, dial the external extension number, e.g. ”0”. You can use the destination keys to dial the most recent call number again (redial) and to dial frequently needed call numbers.
Telephoning as usual Making a call Calling within your telephone system Lift the handset. Enter the call number. Using the destination keys to make calls within your telephone system Lift the handset. Press the destination key for the desired subscriber. Making calls outside your telephone system Lift the handset.
Telephoning as usual Making a call Dialing the last call number again (Redial) Lift the handset. Press the Redial key to dial the last call number again. In case of busy signal (Automatic call back) The internal connection dialed is busy. Initiate call--back.
Telephoning as usual Making a call Deactivating the call number and call charges displays During a call: Scroll to the menu item. Call number display On/Off Confirm your selection. Call number and name of the caller are no longer dis- played and the call number is not stored in the redial memory.
End cut-in Confirm your selection. • You can only cut in on calls within your system and only then, if this function has been activated on both your telephone and the telephone concerned. If necess- ary, refer to the TENOVIS Service.
0004197543. This call number is immediately dialed. • “Calling via the system from a remote phone” has to be activated by the Tenovis service department. The service department can also give you the flat--rate line code and tell you whether a PIN is required.
Telephoning as usual Accepting calls You can lift the handset and speak with the caller as usual. Alternatively, you can answer the call by pressing the Handsfree key , which en- ables you to conduct the call with the handset on--hook. If another subscriber in your system receives a call, you can pick up the call from your phone.
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”*6” for the ”Pick-up” function and then enter the call number of the ringing telephone. You will then hear a special dial tone. The call is then directly transferred. Should questions arise, please ask your TENOVIS service.
Telephoning as usual Handsfree mode You can activate the loudspeaker of your telephone in order to hear the caller out loud in the room. You can also activate handsfree mode during a call and then continue the conversa- tion with the handset on--hook. Hello...
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Telephoning as usual Handsfree mode Hearing the caller through the loudspeaker (Call monitoring) During a call: Activate the loudspeaker. You can hear the caller through the loudspeaker. Use the display keys to set the volume of the loudspeaker. The loudspeaker can be deactivated again by pressing the Loudspeaker key. Using the telephone with the handset on--hook (Handsfree mode) During a call: Activating the handsfree mode.
Telephoning as usual Making several connections simultaneously You can accept or refuse an additional call (call waiting) during an existing connec- tion. You can freely switch back and forth between the callers. Connections to a maximum of four parties can be established simultaneously. You can speak with two callers simultaneously (Conference).
Confirm your selection. You are then connected with the caller. The other callers are waiting and cannot hear your conversation. • You can only use the feature ”Accepting up to two additional calls” with a CTI agent. If necessary, refer to the TENOVIS Service.
Telephoning as usual Making several connections simultaneously Refusing an additional call Scroll to the menu item. Refuse call Confirm your selection. Consultation during a call (Refer--back) During a call: Initiate refer--back. The caller is waiting. Enter the number of the subscriber whom you want to consult. Switching back and forth between the caller and the consultation subscriber During a call: Press the Refer--back key to switch between callers or press the ”Interchange”...
Telephoning as usual Making several connections simultaneously Forwarding a second caller During a call: Press the ”Interchange” function key F1. You are then connected with the additional caller. The first caller is waiting and cannot hear your conversation. Initiate refer--back. Enter the number of the desired subscriber.
Telephoning as usual Making several connections simultaneously Calling two parties simultaneously (Conference) During a call: Initiate refer--back. The caller is waiting. Enter the call number of the second subscriber. If you are connected to both subscribers, you can initiate the conference. Scroll to the menu item.
Telephoning as usual Making several connections simultaneously Disconnecting selective conference subscribers During the conference: If necessary, select the menu item to display the subscriber with Switch subscribers whom you want to speak in the front window. Disconnecting a subscriber. Ending a conference During the conference: Scroll to the menu item.
Telephoning as usual Call diversion You can divert calls to another connection within your telephone system. You can also activate an additional call--diversion destination to receive calls only when your line is busy. Diverting calls for your telephone ........Diverting calls when your line is busy - .
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Telephoning as usual Call diversion Diverting calls for your telephone Press the ”Divert” function key F2. Scroll to the menu item. Call div. to Enter the internal call number to which the calls are to be diverted. Confirm your selection. The display shows the status message ”Div. to xxxx” and the LED illuminates.
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Deactivating a call diversion: Enter the codes for “Deactivate follow me”, e.g. Hash 14. • “Changing call diversion from another phone” must be activated by the Tenovis service department. The service department can also give you the flat--rate line code and PIN.
Telephoning with convenience Who called? (Call list) If you do not to answer a call, the day of the week and time of the call will be stored in the call list. You can display this list at any time and return calls to the subscribers entered in it.
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Telephoning with convenience Who called? (Call list) Dialing a number from the call list ”New call list entry” appears in the idle display. Scroll to the menu item. New entry in call list Confirm your selection. Scroll to the desired menu item, e.g. 069123456 Lift the handset.
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Telephoning with convenience Who called? (Call list) Deleting all entries Press the function key ”Call list” F3. Scroll to the desired menu item, e.g. 069123456 Confirm your selection. Scroll to the menu item. Delete all entries Confirm your selection. Accepting an entry from the telephone book ”New call list entry”...
Telephoning with convenience Using the telephone book Your telephone has a personal telephone book. You can use it to store up to 268 call numbers, which are then only available from your telephone. You can then dial these call numbers quickly and conveniently. You may modify the entries in the per- sonal telephone book yourself.
Scroll to the menu item. Reallocate to telephone book Confirm your selection. • If you would like to use the ”Continue” display key with the main telephone book (METB), you can have this feature set up by your TENOVIS Service.
Telephoning with convenience Using the telephone book Viewing entries in the telephone book Call up the telephone book. Scroll to the menu item. Display lists Confirm your selection. Scroll to the desired item, e.g. Destination keys Confirm your selection. You will see all entries that are assigned to destination. keys.
Telephoning with convenience Using the telephone book Storing a number as a note During a call: Call up the telephone book. Scroll to the menu item. New entry Confirm your selection and enter the call number of the caller. Scroll to the menu item.
Telephoning with convenience Using the telephone book Assigning a call number in the telephone book to a destination key Call up the telephone book. Press a digit key with letters or a programmed function key to enter the first letter of the name, such as N. Scroll to the desired menu item, e.g.
Telephoning with convenience Using the telephone book Storing a call number in the telephone book as a DSS destination - Call up the telephone book. Press a digit key with letters or a programmed function key to enter the first letter of the name, such as N. Scroll to the desired menu item, e.g.
Telephoning with convenience Using the telephone book Storing an emergency number or own call number Call up the telephone book. Press a digit key with letters or a programmed function key to enter the first letter of the name, such as N. Scroll to the desired menu item, e.g.
Telephoning with convenience Storing all incoming calls (Talk list) The talk list stores a maximum of 10 subscriber call numbers from which you have been called and which you have talked to. The most recent entry will be at the top of the list.
Telephoning with convenience Storing all incoming calls (Talk list) Displaying and selecting the talk list Scroll to the menu item. Display talk list Confirm your selection. Scroll to the desired entry, e.g. Sandra 11.02 10:13 Confirm your selection. Scroll to the menu item.
Telephoning with convenience Storing all incoming calls (Talk list) Deleting all entries Scroll to the menu item. Display talk list Confirm your selection. Scroll to the desired menu item, e. g. 069123456 Confirm your selection. Scroll to the menu item. Delete all entries Confirm your selection.
Telephoning with convenience Querying messages (Voice mail) If your system is connected to a voice mail, callers can leave messages for you similar to an answering machine. You can check these messages over the tele- phone. Message... Diverting all calls to the voice mail .
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Telephoning with convenience Querying messages (Voice mail) Diverting all calls to the voicemail Press the ”Divert” function key F2. Scroll to the menu item. Call div. to Enter the internal call number that is assigned to the voice mail- in your system. Confirm your selection.
Telephoning with convenience View call charges All call charges incurred since the last reset are stored and totalled in your tele- phone system. You can view the charges for your last four calls and delete the entries. It is also possible to display the current call charges during a conversation in units, DM or Euros.
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Telephoning with convenience View call charges View call charges Scroll to the menu item. Charges Confirm your selection. Switching the call charges display to Euros Scroll to the menu item. Charges Confirm your selection. Scroll to the menu item. Convert to Euro Confirm your selection.
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Telephoning with convenience View call charges Metering the call charges for private calls and projects - So you want to dial a call number with a project or private PIN. Enter the external line code that has been assigned for dialing with a project or private code in your telephone system e.g.
Telephoning with convenience Reminding yourself (Appointments) Your telephone can remind you of important appointments. Up to ten appointments can be entered. You can choose whether you want to be reminded just once or every day. You hear a signal tone to remind you of the appointment and see the text you en- tered for this appointment.
Telephoning with convenience Reminding yourself (Appointments) Entering a new appointment Scroll to the menu item. Appointments Confirm your selection. Scroll to the menu item. Specify appointment Confirm your selection and enter the new appointment and text. Scroll to the menu item. Store Confirm your selection.
Telephoning with convenience Reminding yourself (Appointments) Reminder message A signal tone will sound at the appropriate time and the appointment message ap- pears in the display. Press the Enter key to turn off the signal tone. The following message appears in the idle display: Appointment expired Deleting an appointment...
Telephoning with convenience Sending and receiving texts You can send a short message to one or more people. You have up to 10 texts available to you. -- 7 prepared texts that you can edit or add to and -- 3 texts which you can compose yourself. You can also receive texts.
Telephoning with convenience Sending and receiving texts Selecting and sending a prepared text message Scroll to the menu item. Message Confirm your selection. Scroll to the menu item. Send Minimail Confirm your selection. Scroll to the desired entry, e.g. Meeting 00:00 00.00 Complete the entry, i.e.
Telephoning with convenience Sending and receiving texts Editing and sending a prepared text message Scroll to the menu item. Messages: Confirm your selection. Scroll to the menu item. Send Minimail Confirm your selection. Scroll down through all texts to the menu item.
Telephoning with convenience Sending and receiving texts Composing and sending your own text message Scroll to the menu item. Message Confirm your selection. Scroll to the menu item. Send Minimail Confirm your selection. Scroll down through all texts to the menu item.
Telephoning with convenience Sending and receiving texts Sending a text message to all subscribers Scroll to the menu item. Message Confirm your selection. Scroll to the menu item. Send Minimail Confirm your selection. Scroll to the desired entry. Complete the entry, i.e. enter the date and time. Confirm the entry.
Telephoning with convenience Sending and receiving texts Viewing and deleting received text messages The following message appears in the idle display: New Mailbox entry Scroll to the menu item. New Mailbox entry Confirm your selection. Scroll to the desired text message, e.g. Meeting 14:00 14.01 Confirm your selection.
You can choose from 5 different locking levels (not included as standard, if required, please refer to the TENOVIS Service). Setting / changing the PIN (Personal Identification Number) .
PIN has to have four digits. Upon entering the PIN for the first time, you will need to enter a number not less than 2000. If your telephone is locked at the system, the PIN can contain four to six digits. Should questions arise, please ask your TENOVIS Service.
2000. If your telephone is locked at the system, the PIN can contain four to six digits. Should questions arise, please ask your TENOVIS Service. • The ”Specify locking level” function is not includied as standard. If necessary,...
Using the telephone with partners Using the telephone with partners The Tenovis Service can connect up to 16 telephones of your system with each other to form a partner group. The display provides information on the activities of each partner. You can set your telephone to sound a short tone whenever one of your partners receives a call (Partner beep).
Lift the handset. • It is possible that your telephone has been set up for Multiline instead of for partner functions. If this is the case, then the partner functions are not available. Please ask the TENOVIS Service for help.
Confirm your selection. • It is possible that your telephone has been set up for Multiline instead of for partner functions. If this is the case, then the partner functions are not available. Please ask the TENOVIS Service for help.
Press the key for the partner (or partners) to switch on the partner beep. • It is possible that your telephone has been set up for Multiline instead of for partner functions. If this is the case, then the partner functions are not available. Please ask the TENOVIS Service for help.
• It is possible that your telephone has been set up for Multiline instead of for partner functions. If this is the case, then the partner functions are not available. Please ask the TENOVIS Service for help. • The call numbers of the subscribers to the partner groups need to be set...
Press the key for the partner to be removed from the group. • It is possible that your telephone has been set up for Multiline instead of for partner functions. If this is the case, then the partner functions are not available. Please ask the TENOVIS Service for help.
• It is possible that your telephone has been set up for Multiline instead of for partner functions. If this is the case, then the partner functions are not available. Please ask the TENOVIS Service for help. • The ”Restrict partner signaling” function has to be enabled by the TENOVIS Service.
Press the partner or destination key to which you wish to reassign the partner. • It is possible that your telephone has been set up for Multiline instead of for partner functions. If this is the case, then the partner functions are not available. Please ask the TENOVIS Service for help.
• It is possible that your telephone has been set up for Multiline instead of for partner functions. If this is the case, then the partner functions are not available. Please ask the TENOVIS Service for help. • The DSS module is not part of the items delivered as standard.
• It is possible that your telephone has been set up for Multiline instead of for partner functions. If this is the case, then the partner functions are not available. Please ask the TENOVIS Service for help. • ”Labeling partner fields with text” The ”Direct dial: Destin.” function may not be activated during the procedure described above.
• It is possible that your telephone has been set up for Multiline instead of for partner functions. If this is the case, then the partner functions are not available. Please ask the TENOVIS Service for help. • For more information on assigning function keys, see Chapter ”Setting...
• It is possible that your telephone has been set up for Multiline instead of for partner functions. If this is the case, then the partner functions are not available. Please ask the TENOVIS Service for help. • If you have picked up the handset and then replaced it, the line is free again...
Using the telephone with Multiline Using the telephone with Multiline The TENOVIS Service has set up the telephone system so that you and each of your colleagues have access to every line (32 available) in order to make and answer calls.
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Using the telephone with Multiline Using the telephone with Multiline Table of Contents Information in the display ..........Occupying a line .
Using the telephone with Multiline Using the telephone with Multiline Information in the display Display Meaning Call number Your telephone is idle / name A colleague is making a call (Connection) Call number / name + Your own call Call number You are receiving a call / name flashes with...
Using the telephone with Multiline Using the telephone with Multiline Answering calls when you are already on the phone Press the line key for the call you want to pick up. The connection is put on hold (see ”Automatic hold (basic setting)”). Answering the call depends on the settings of your phone (see ”Set info display”).
Using the telephone with Multiline Using the telephone with Multiline Initiating refer--back During a call: Initiate refer--back. The caller is waiting. Enter the number of the subscriber whom you want to consult. Once the refer--back subscriber has answered the call, you can initiate a conference (see Page 29).
Using the telephone with Multiline Using the telephone with Multiline Setting call diversion Scroll to the menu item. Call diversion Confirm your selection. Press a line key for the call number assigned to you, for which you want to set up call diversion.
Using the telephone with Multiline Using the telephone with Multiline Deactivating call diversion Scroll to the menu item. Call diversion Confirm your selection. Press the line key for which the call diversion is to be disabled. His step is omitted if you only have one call number. Select the active call diversion (indicated by ”+”).
Using the telephone with Multiline Using the telephone with Multiline Dialing a number from the local call list A call on a line assigned to you has not been answered. ”New call list entry” appears in the idle display. Scroll to the menu item.
• Locking a line blocks the local functions of the telephone. • The ”Lock line” function is only available if all subscribers in the Multiline group have the same PIN length for the central lock (system lock). Should questions arise, please ask your TENOVIS Service.
Using the telephone with Multiline Using the telephone with Multiline Placing all lines on the DSS module - Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Line function Confirm your selection. Scroll to the menu item.
Using the telephone with Multiline Using the telephone with Multiline Assigning lines to different line keys Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Line function Confirm your selection. Scroll to the menu item. Set line position Confirm your selection.
Using the telephone with Multiline Using the telephone with Multiline Activating line beep Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Line function Confirm your selection. Scroll to the menu item. line beep Confirm your selection.
Using the telephone with Multiline Using the telephone with Multiline Setting the info display Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Line function Confirm your selection. Scroll to the menu item. Set info display Confirm your selection.
Using the telephone with Multiline Using the telephone with Multiline Sending a Minimail Scroll to the menu item. Message Confirm your selection. Scroll to the menu item. Send Minimail Confirm your selection. Scroll to the desired entry, e. g. Meeting 00:00 00.00 Complete the entry, i.e.
Using the telephone with Multiline Using the telephone with Multiline Switching the line display on /off Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Line function Confirm your selection. Press the desired line key that is to be or is not to be displayed. The black triangle disappears.
Customise your telephone Changing the mode of operation You can change the mode of operation according to your needs. There are three different ways the menus can be displayed. -- Simple mode: Your telephone is preset to the simple mode. If you don’t yet feel to certain about using your phone you can have all selectable functions displayed.
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Customise your telephone Silence the telephone You can deactivate normal ringing, the signal tone and VIP ringing if, for example, you are in a meeting. An incoming call is then indicated only by the alerting tone. Deactivating the ringing / signal tone / VIP tone Scroll to the menu item.
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You first have to prepare this function on your own telephone. The process is set, activated and deactivated with particular codes. Please contact your TENOVIS Service for the valid codes. Table of Contents Preparing the following process on your own telephone .
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Customise your telephone Taking a call elsewhere (Following) Preparing the following process on your own telephone Lift the handset. Press the Star key and enter the code, e.g. ”13”. Replace the handset. Activating the following process on another telephone At another phone: Lift the handset.
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Customise your telephone Taking a call elsewhere (Following) Preparing the following process on your own telephone Lift the handset. Press the Hash key and enter the code, e.g. ”13”. Replace the handset. Deactivating the following process on another telephone At another phone: Lift the handset.
Customise your telephone Double Call Your telephone and another telephone ring simultaneously for the same incoming call. Double call is set, activated and deactivated with particular codes. Setting a Double Call destination Lift the handset. Press the Star key and, for example, enter the code ”33”. Enter the call number of your Double Call destination.
Customise your telephone Setting function keys You can assign frequently used functions to the function keys F1 -- F4 or to the dis- play keys. These functions can then be performed by simply pressing the respective key. You can find more information on this subject on Page 138. Setting function keys Scroll to the menu item.
Customise your telephone Setting macro functions You can assign multiple--step macro functions to the function keys of your tele- phone. This, for example, allows you to activate and deactivate a fixed call diversion by simply pressing a key. If you assign a partner diversion to a function key, you can activate the diversion by simply pressing one key or switch between two set diversion destinations.
Customise your telephone Setting macro functions Setting a macro Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Macro function setup Confirm your selection. Select the desired function. Enter the call number to which you want to divert the calls (Call diver- sion), or from which you want to pick up calls (Call pick--up).
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Customise your telephone Setting macro functions Assigning partner diversion to a function key Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Macro function setup Confirm your selection. Select the desired function. Use the partner keys to enter the call numbers for which you want to set up the partner diversion.
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Customise your telephone Setting macro functions Enabling a function key Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Macro function setup Confirm your selection. Scroll down through all functions or press the ”Enter” key. Press the key that is to be enabled.
You can set your telephone according to your individual needs. This function gives you the option, for example, to deactivate the Second Call or to set the DTMF pulse duration. Should questions arise, please ask your TENOVIS Service. Setting the telephone Scroll to the menu item.
Customise your telephone Automatic tone dial (DTMF) Your telephone has been set as standard to send the pressing of a key as a tone when dialing during a connection. This allows you, for example, to query the voice mail or to remotely operate the answering machine. These digits are neither dis- played nor entered into the redial memory.
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Customise your telephone Automatic tone dial (DTMF) Deactivating the automatic tone dial (DTMF) Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Telephone settings Confirm your selection. Select the ”Auom. Tone dial / DTMF” menu item. Confirm your selection.
Customise your telephone Activating the key beep You can set the telephone to indicate the pressing of a key by a beep (key beep). Activating the key beep Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item.
Customise your telephone Time Zones The current time of 26 cities can be displayed. Viewing the time zone Scroll to the menu item. Alternate time zone Confirm your selection. The display shows the current time of 26 cities. • Due to the varying changeovers between summer and winter times from country to country, the time which your telephone displays for a particular city may not correspond to the actual time of that city.
Customise your telephone Private User Mobility With your personal call number you can simply log in to every telephone within your system. This allows you to use this telephone in the same manner as your own. This function is secured by a Personal Identification Number (PIN). To use this function, it has to be enabled iny the system and two function key need to be assigned with the functions ”Sign up”...
Your personal telephone settings can be stored locally in the telephone unit, as well as centrally in the system, if enabled by the TENOVIS Service. Your data is pro- tected in the telephone system by a password. The TENOVIS Service can centrally store or play back your personal telephone data.
Customise your telephone Saving personal data Immediate local data saving Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Further Settings: Confirm your selection. Scroll to the menu item. Save data Confirm your selection. Scroll to the ”Save data immediately”...
Customise your telephone Saving personal data Deactivating local data saving Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Further Settings: Confirm your selection. Scroll to the menu item. Save data Confirm your selection. Scroll to the ”Save data on”...
Customise your telephone Saving personal data Centrally saving data immediately - Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Further Settings: Confirm your selection. Scroll to the menu item. Save data Confirm your selection. Scroll to the ”Save data centrally immediately”...
Customise your telephone Saving personal data Blocking central data saving Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Further Settings: Confirm your selection. Scroll to the menu item. Save data Confirm your selection. Scroll to the ”Centrally save data free”...
Customise your telephone Setting VIP functions With appropriate preparations you can set special functions between the telephones of your system. For this, the pre--settings of the sending and the receiving tele- phones need to correspond with each other. The following pages will give you examples for typical uses of the VIP functions.
Customise your telephone Setting VIP functions Automatic call answering (Handsfree answer back) Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Further Settings: Confirm your selection. Scroll to the menu item. VIP functions Confirm your selection. Scroll to the ”Recv.
Customise your telephone Setting VIP functions Using an executive telephone as intercom to the reception area Setting the executive set: Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Further Settings: Confirm your selection. Scroll to the menu item.
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Customise your telephone Setting VIP functions Using an executive telephone as intercom to the reception area (cont.) Setting the secretary’s set: Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Further Settings: Confirm your selection. Scroll to the menu item.
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Customise your telephone Setting VIP functions Using an executive telephone as intercom to the reception area (cont.) Setting the secretary’s set (cont.): Call up the telephone book to indicate the entry of the executive set as a VIP set. Select the desired entry, edit and via scroll to the ”VIP Further functions number”...
Customise your telephone Setting VIP functions Sending a message from the executive set to the secretary’s set that is busy Setting the executive set: Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Further Settings: Confirm your selection.
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Customise your telephone Setting VIP functions Sending a message from the executive set to the secretary’s set that is busy (cont.) Setting the secretary’s set: Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Further Settings: Confirm your selection.
Customise your telephone Setting VIP functions Announcements from the executive set Setting the executive set: Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Further Settings: Confirm your selection. Scroll to the menu item. VIP functions Confirm your selection.
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Customise your telephone Setting VIP functions Announcements from the executive set (cont.) Setting the secretary’s set: Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Further Settings: Confirm your selection. Scroll to the menu item. VIP functions Confirm your selection.
Customise your telephone Setting VIP functions Using the VIP functions Using the Announcement / Intercom functions: Secretary Press the corresponding destination key or select the telephone book entry. Press the ”Handsfree” key or lift the handset. Do not press the ”Call monitor- ing”...
Customise your telephone Setting VIP functions Deactivating all VIP functions Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Further settings: Confirm your selection. Scroll to the menu item. VIP functions Confirm your selection. Scroll to the ”Transmit VIP functions”...
Customise your telephone Setting VIP functions Deactivating VIP functions for certain telephones (”Receiving VIP functions” must be set to ”Authorised”) For outgoing VIP functions: Call up the telephone book to indicate the entry for the secretary’s set. Select the desired entry, edit and select ”Attribute” from Further functions Confirm your selection.
Customise your telephone Setting VIP functions Menu items that prepare your telephone for receiving VIP calls Announcements with acknowledgement (in the ”Telephone settings” menu) A short signal tone will sound to indicate an announcement with acknowl- edgement and your telephone automatically activates the ”Handsfree” mode.
Customise your telephone Setting VIP functions Receive VIP functions off: The VIP function is not available. Authorised users: The VIP functions are only available for subscribers that you have previously indicated in your telephone book by the entry ”VIP number yes”. on: VIP functions available for all subscribers.
Customise your telephone Setting audio, contrast and language You can modify various audio settings as well as the contrast of the display. You can also change the language of the display texts at any time. It is also possible to change the language of the prepared Minimails independently of the language of the display texts.
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Customise your telephone Setting audio, contrast and language Adjusting audio and contrast Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Further settings: Confirm your selection. Scroll to the menu item. Adjust audio + contrast setting Confirm your selection.
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Customise your telephone Setting audio, contrast and language Changing the language for the display and the Minimail Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Further Settings: Confirm your selection. Scroll to the menu item.
Customise your telephone Activating the CSTA Answer Call If your telephone network and your PC network for CSTA (Computer Service Tel- ephony Application) are connected to each other and the CSTA Answer Call func- tion is activated, you can also receive calls on your PC. When the telephone rings, simply click the symbol for the CSTA Answer Call on your computer screen.
Customise your telephone Activating call monitoring when AEI--dialing You can connect your telephone to a PC and operate the phone with according soft- ware. You can specify directly at the phone whether ”Call monitoring” should be activated when you dial with the PC. Activating call monitoring when AEI--dialing Scroll to the menu item.
Extras for your telephone Konf--Tel external handsfree equipment You can connect the “Konf--Tel Conference Unit 101/AEI” handsfree device to the AEI interface of your telephone to improve handsfree quality. The built--in microphone and loudspeaker on your phone are then deactivated. You can adjust the handsfree volume directly on the Konf--Tel.
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Extras for your telephone Konf--Tel external handsfree equipment Activating Konf-Tel Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Further Settings: Confirm your selection. Scroll to the menu item. Headset/AEI Confirm your selection. Scroll to the ”Headset available” menu item. Confirm your selection.
Extras for your telephone DSS module The TENOVIS Service can connect up to two DSS modules to your telephone. (DSS module = Direct Station Select module) Every DSS module has 36 keys, which the TENOVIS Service can assign according to your needs. The following options are available:...
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Extras for your telephone DSS module Dialing with the DSS module Lift the handset. Press the DSS key for the desired subscriber. For partner keys the light diode indicates whether the connection is free or busy. Light diode Connection free (idle status) busy flashing slowly call...
Extras for your telephone Handsfree with auxiliary loudspeaker You can connect an auxiliary loudspeaker to your telephone for improved handsfree quality. Connecting an auxiliary loudspeaker Plug connector AEI interface on bottom of telephone -- Pull the plug connector out of the AEI--Z interface on the telephone. Do not lose the plug connector, or you will not be able to deactivate the auxiliary loudspeaker later! -- Connect the auxiliary loudspeaker to the AEI--Z interface on the phone.
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Extras for your telephone Handsfree with auxiliary loudspeaker Setting an auxiliary loudspeaker Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Further Settings: Confirm your selection. Scroll to the menu item. Adjust audio + contrast setting Confirm your selection.
ACD user function - Activates the ACD user function to log on and off of the automatic call dis- tribution. The ACD needs to be set up by the TENOVIS Service. Adjusting audio + contrast setting (! S. 128) Adjust the handset and loudspeaker volumes, the sound of various tones and the contrast.
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When in doubt, look it up Overview of the telephone functions CORR Correction key Correct entered digits e. g.for call diversion. You can delete the individual characters or delete a whole input field. The Correction key has been assigned to a Display key as standard. This can be changed at any time.
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Leaving a group line- You can leave or access a group line. This function must be enabled by the TENOVIS Service. Headset to AEI The ”Headset to AEI” is switched on or off in order to save the step of going via the menu.
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You can protect your telephone against unauthorised use as well as deter- mine, which functions should still be available after locking the telephone (the locking levels need to be enabled by the TENOVIS Service). Display talk list (! S. 45) LIST You can view the list of the callers that you have spoken to (max.10).
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When in doubt, look it up Overview of the telephone functions Send Minimail (! Page 56) MAIL Send a short message to one or more people. Mailbox (! S. 60) MBOX To check whether you have received a Minimail. Microphone Off/On You can switch off the microphone on the handset and the telephone so that the caller cannot hear a conversation in the room.
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When in doubt, look it up Overview of the telephone functions Subsequent tone dial on During a connection you can change the dialing procedure to remotely operate an answering machine, for example. ←…→ Text shift key This key allows you to view texts that are indicated by ”...” in the display because they are too long for the display line.
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When in doubt, look it up Overview of the telephone functions Second call (! Page 26) Once you switch off the Second call, no further calls are indicated during a call. • Functions which are labeled with - are not installed as standard on your phone.
When in doubt, look it up Display The display provides you with important information on the connections and settings of your telephone. This includes messages which you can see in the idle display. The idle display appears one minute after you have ended a call and do not press any keys.
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When in doubt, look it up Display Call list entry for new line A call that has not been assigned directly to either you or your colleagues was not taken. You can view the corresponding information. Call list with new message While you were on the phone, a subscriber tried to reach you (VIP call) and left a message.
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When in doubt, look it up Display Message Waiting There is a message for you in the Voice Mail. New entry in call list Someone has tried to reach you while you were out or your line was busy. You can view the corresponding information. New Mailbox entry You have received a new text message.
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When in doubt, look it up Display Telephone locked Your telephone is locked. To unlock it, select the ”Lock” menu item and enter your PIN (Personal Identification Number). Telephone locked xxxx of xxxx Shows you, how many of your own call numbers are locked. Enter the ap- propriate PIN to unlock a line again.
When in doubt, look it up Further displays The loudspeaker on the telephone is activated (Call monitoring). Loudspeaker and microphone on the telephone are activated (Handsfree). Waiting connection. Press the ”Interchange” key to switch to this caller. Barred The connection is barred. You cannot make calls or be called. Busy The connection dialed is busy.
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When in doubt, look it up Further displays Disconnected The connection has been ended. End of connection The connection has been ended because your call partner has hung up. Free The subscriber you are calling is not occupying the line. Function not possible A function has not been set or cannot be carried out by you.
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When in doubt, look it up Further displays No authorization The feature desired is not available. No entries in the call list. No callers have been entered in the call list. No entry present There are no entries in the telephone book to match the search criterion selected.
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Switching into the group line not possible No group line has been set up in the system. Should questions arise, please refer to the TENOVIS Service. The call is being transferred. You have transferred a call for a call partner. Your own telephone is then free again.
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When in doubt, look it up Further displays Wrong entry This entry is not possible. Check if you have entered everything correctly. • Functions which are labeled with - are not installed as standard on your phone.
When in doubt, look it up Display during emergency operation In case of a power outage your telephone is automatically set to emergency oper- ation. This will change some of the function settings. Depending on the setting, cer- tain functions, such as handsfree, are blocked. If the display is not deactivated, the corresponding messages will be displayed in it.
If you want to accept a call. ACD functions - You can sign up for the automatic call distribution. This function must be enabled by the Tenovis Service. Adjust volume You can change the volumes of the handset and loudspeaker during a call.
When in doubt, look it up Menu items on the display If you have connected a PC you can then use PTM (”Personal Telephone Manager”, a Windows program) or Com4Tel to execute your phone’s func- tions via the PC. These functions are: Setting the telephone, writing texts for notes or telephone book entries, as well as storing data on the PC.
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When in doubt, look it up Menu items on the display Announcement with acknowledgement - You can activate the team function ”Announcements with acknowledge- ment”. To be able to use this function the setting for VIP functions must be set to ”Yes” on the receivers unit. Assign Confirm your allocation.
When in doubt, look it up Menu items on the display Call-back If a subscriber you call is occupying the line, you can activate a signal which lets you know when the line is free again. Your telephone will ring and as soon as you lift the handset, the other line is called automatically via the telephone system.
When in doubt, look it up Menu items on the display Call recording You can switch the call recording on or off. This function improves the re- cording of calls. To do this an appropriate recording device (-) must be connected to the AEI-XY-interface.
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When in doubt, look it up Menu items on the display Contrast Setting the display lighter or darker. Convert to Euro Setting the call charges display from DM to Euros. Cut-in - The connection called is busy. Use this function to cut--in on his current call in order to give the caller an important message (only possible between telephones of the same system.
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When in doubt, look it up Menu items on the display Delete all entries -- To delete all entries in the redial memory. -- All entries in the call list are deleted. -- All entries in the call list are deleted. -- All Minimail entries are deleted.
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When in doubt, look it up Menu items on the display Display call list For viewing the call list. The call list contains all calls which you did not answer (Providing The call list is activated). Display entry You can view the entry together with its settings at the same time. Display VIP message - You can view the message that has been received from a team subscriber while your line was busy.
When in doubt, look it up Menu items on the display DSS destinations - Entries you can assign to a DSS module. DSS priority destinations - Allocation: Store a call number on a key of your DSSmodule. When you press the Direct call key, your telephone will automatically activate the Han- dsfree mode.
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For optimum use select the lowest setting possible. Should questions arise, please refer to the TENOVIS Service. • Functions which are labeled with - are not installed as standard on your phone.
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Leaving a group line - You can leave or access a group line. This function must be enabled by the Tenovis Service. Line display ON/OFF: press line key - You can delete the display of a line and acitvate it again.
Lock - You can protect your telephone against unauthorised use. You can also determine which function should be available after locking the phone (the various locking levels need to be enabled by the TENOVIS Service. Locking the telephone Locking the telephone.
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When in doubt, look it up Menu items on the display Mediate Alternating between your first call partner and a refer--back subscriber. Memory Opens the ”Memory test” display. You can test the volatile memory. Microphone Off Activates or deactivates the microphone of handset and telephone. If it is deactivated, the other party cannot hear any of the conversations in the room.
For optimum use select the lowest setting possible. Should questions arise, please refer to the TENOVIS Service. Own number Allocation: Store your own call number to show it in the display.
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”AT command”. Participating in a group line - You can leave or access a group line. This function must be enabled by the Tenovis Service. Partners - -- You can divert calls to other partners, deactivate the call diversion, have calls for a partner indicated on your phone and modify the partner dis- play.
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When in doubt, look it up Menu items on the display Refer back with destinations You can determine how refer--back with destination keys is to be carried out. R-key: To carry out a refer--back during a connection you first need to press the ”R”...
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Save data centrally Free / Barred The TENOVIS Service can centrally store or play back your personal tele- phone data. This can be avoided by blocking the central data saving. Save data centrally immediately - You can ”immediately”...
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When in doubt, look it up Menu items on the display Second call off You can switch off the second call function (also possible when telephon- ing) if you do not wish to be distrubed. Any calls are entered in the call list. You can deactivate the second call function in the ”Telephone settings”...
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When in doubt, look it up Menu items on the display Specification Enter a specification (e. g. ”proprietary”). Specify language Select the language for the display. The available languages are English, German, Italian and French. Speech path Opens the ”Speech path test” display. You can test the handset and the call mointoring.
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If the memory is functioning properly then the message ”No errors” ap- pears. If the ”error” message appears, please refer to the TENOVIS Service. Transmit VIP functions - You can activate and deactivate the VIP functions.
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When in doubt, look it up Menu items on the display VIP number - Store this call number as a VIP number, meaning that the subscriber with this number is authorised to initiate team functions for you. VIP ringing tone Adjusting the sound of the VIP ringing tone.
When in doubt, look it up Ringing and handset tones Tones for internal and external calls Normal ringing tone for external calls: This tone can be switched off (→ Page 92). Normal ringing tone for internal calls: This tone can be switched off (→...
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When in doubt, look it up If something is not working The incorrect date and time are displayed Select the menu item ”Request time/part/line/DSS”. Date and time will be updated by the system. Unfamiliar objects in the display Refer to the ”Symbols and messages in the display ”chapter (→ S. 145) for their meaning.
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If something is not working A function is not executed This function may need to be enabled by the TENOVIS Service first. The telephone cancels prematurely when programming It is possible that no key has been pressed in the last 60 seconds. This will termin- ate every programming procedure.
When in doubt, look it up Testing the telephone You can test various functions of your telephone. You cannot be called as long your telephone is in the test mode. Leave the test mode when you are done with the tests. Each test takes only a few seconds.
When in doubt, look it up Signing up for automatic call distribution The TENOVIS Service needs to set a personal call number (max. of 5 digits) and a personal password (6 characters) for your telephone in order to enable ACD (Auto- matic Call Distribution) or BCC (Business Call Center).
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When in doubt, look it up Glossary Activating, Connection, 26 Call number Assign to destination key, 41 AEI-interface, 136, 155 Dialing again, 17 Entering, 38 Alerting tone, 87 Noting, 40 Announcement, 120, 126 Own, 168 Reallocating, 36, 46 Announcements with Storing on DSS module, 42 acknowledgement, 125, 126, 157 Suppressing, 158, 170...
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When in doubt, look it up Glossary CTI Agent, 26 Ending, 10 Enter text, With display keys, 12 Current settings, 145 Entering names, 12 Cut--in, 160 On another call, 19 Error, 177 Date/Time, 11 Exit code, 16 Deputy key, 74 External, 15 Destination key, 16 Following, 94...
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When in doubt, look it up Glossary Konf--Tel, 132 Multiline, 76 Update display, 170 Konftel CU 101/AEI handsfree Accept call, 78 equipment, Connecting, 133 Activating the line display, 90 Call diversion, 81 Letters, 12 Calling, 78 Listening to messages, 48 Central call list, 83 Conference, 80 Lock, 61, 62...
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When in doubt, look it up Glossary Query answering machine (DTMF), 173 Storing data Centrally, 111 Redial, 17 Locally, 109 According to time, 17 Subsequent tone dial (DTMF) Refer--back, 27 Activating, 173 With destination keys, 170 Automatic, 104 Deactivating, 104 Release, 7 Setting, 173 Ringing, 92...
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Tenovis GmbH & Co. KG · Austria Telenorm Ltd. · Greece MTechSA (Pty) Ltd. · South Africa Hüttenbrennergasse 5 · A-1030 Wien Ethelonton Aimodonton Str. 3 92, Indaba Lane T +43 (0)1 87870-0 12131 Peristeri, Athen P.O. Box 1403 T +301 5785220 · F +301 5785227...
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