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Tenovis Integral T3 Classic Operating Instructions Manual

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Communication Server Integral 55
Integral T 3
Classic
Operating instructions

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Summary of Contents for Tenovis Integral T3 Classic

  • Page 1 Integral T 3 Classic connected to Communication Server Integral 55 Operating instructions...

  • Page 2: Important Information

    With the handset cradled press the key: If your telephone is connected to the Tenovis I5 telephone system, the first menu item Contrast appears. If your telephone is connected to the Tenovis I33/I55 telephone system, Handset appears as the first menu item.

  • Page 3: Additional Functions

    Functions marked with - are not supplied as standard with your telephone. Other functions may be locked or, depending on the system software, unavailable. Please consult your Tenovis Service if you want to use one of these functions. Operating manual in other languages Do you want to see this operating manual in another language? You can reach our document database from the Tenovis homepage www.tenovis.com.

  • Page 4: Table Of Contents

    Contents Familiarise yourself with your telephone Important information ..........Your T3 Classic at a glance .
  • Page 5 Contents Continued Telephoning with partners Telephoning with partners- ..........Individually setting up your telephone Assigning functions/phone numbers to keys .

  • Page 6: Familiarise Yourself With Your Telephone

    Familiarise yourself with your telephone Your T3 Classic at a glance Display keys for Display Level switch for destinations, functions, display keys partners and lines Call display Volume/ Contrast keys Function keys, partly with illuminated display Clear Escape Number keys Arrow keys for with letters navigating the display...

  • Page 7: All The Keys At A Glance

    Familiarise yourself with your telephone All the keys at a glance Number keys with letters: To dial phone numbers and vanity numbers. Star and hash: For special functions Escape: Ends the current connection during a call. Otherwise an input is aborted (the next higher menu level is then shown in the display).

  • Page 8: Get To Know Your Telephone

    Get to know your telephone The display helps you The displays guide you through operation step by step. The display gives you a lot of information, e.g. about your current call. The phone number of every external ISDN caller appears in the display providing he has not switched off his phone number display.

  • Page 9: Basic Rules Of Operation

    Get to know your telephone Basic rules of operation The following pages provide a short description of the basic operating rules for your telephone: Contents Selecting functions in the menu ......... Cancelling or exiting an action .
  • Page 10 Get to know your telephone Basic rules of operation Continued Selecting functions in the menu Press the “Menu” function key. Scroll to the desired menu item. Confirm your selection. The selected function is displayed. A sub-menu also appears in many cases. You can scroll in the sub-menu just as you can in the menu.
  • Page 11 Get to know your telephone Basic rules of operation Continued The display keys can have different 6745 No... Fr 08.06.01 08:26 functions. You can read the current Appointment activated function of each key in the display. Brown Hague Wagner Howard Example: “Brown”: The marked display key can be used to call “Brown”.
  • Page 12 Get to know your telephone Basic rules of operation Continued Entering text You enter the desired text using the number keys with letters. Using the following table, you can see how many times you have to press the relevant key to get the desired character: ¨...
  • Page 13 Get to know your telephone Basic rules of operation Continued General key controls -- Delete characters with the Clear key: If the cursor is to the right of the text entered, the Clear key has a backspace function (the characters entered are deleted from right to left). If the cursor is within the text entered, pressing the Clear key deletes the marked character and the character to the right moves back towards the left in its placed.

  • Page 14: Telephoning Made Comfortable

    Get to know your telephone ... telephoning made comfortable You can make the following settings immediately or during your first telephone calls: -- Adjust the ring and handset volume and the handsfree settings to your surroundings. -- Adjust the contrast of the display to the lighting conditions where you are (see p.

  • Page 15: Initial Operation Of Your Telephone

    Get to know your telephone Initial operation of your telephone Selecting the language for display and Minimail When you use your telephone for the first time, you only have to select the language for the display and Minimail texts. Scroll to status message D/GB/F/I . Confirm your selection.

  • Page 16: Telephoning As Usual

    Telephoning as usual Making a call You can use the telephone as usual within and outside of your telephone system. Internal: Dial the desired extension number directly. External: Depending on the system, first dial the external line code, e.g. “0”. You can call the last ten phone numbers dialled again (redial) and select frequently used phone numbers using the destination keys.
  • Page 17 Telephoning as usual Making a call Continued Calling within your telephone system Enter phone number. Lift the handset. Calling outside your telephone system Enter external line code, e.g. 0. Enter phone number. Lift the handset. Making a call with a destination key Press the destination key for the desired subscriber.
  • Page 18 Telephoning as usual Making a call Continued In case of a busy signal (Automatic callback) The internal connection dialled is busy. Press the “Callback” function key. Replace the handset. Your telephone rings as soon as the other line is free. Lift the handset.

  • Page 19: Answering Calls

    Telephoning as usual Answering calls You can lift the handset and speak with the caller as usual. It is also possible to answer calls using the Handsfree key and then to telephone with the handset cradled. If another subscriber in your system receives a call, you can divert the call to your phone (pick-up).
  • Page 20 “Pick-up call” function and then dial the number of the ringing phone. You will then hear a special dial tone for approx. 1 second. The call is then directly transferred. Please contact your Tenovis service if your have any questions.
  • Page 21 Telephoning as usual Answering calls Continued Placing a call on hold You receive a call but want to finish an operating procedure on your telephone first. Scroll to the Put on hold menu item. Confirm your selection. You can now continue with your operating procedure.

  • Page 22: Telephoning With No Handset

    Telephoning as usual Telephoning with no handset The Monitoring (you can hear your call partner out loud in the room) and Handsfree (you can hear your call partner out loud in the room and speak to him using the built-in microphone) functions can be operated using the “Handsfree” function key. Before the call is connected, pressing the “Monit./Handsfree”...
  • Page 23 Telephoning as usual Telephoning with no handset Continued Listening to the other party out loud (Monitoring) While telephoning with the handset lifted: Press the “Monit./Handsfree” function key (LED on). You are now in Monitoring mode and can hear the other party out loud in the room. Using the keys the desired loudspeaker volume can be set.
  • Page 24 Telephoning as usual Telephoning with no handset Continued Continuing a call in Handsfree mode when the handset is lifted During a call: Press the “Monit./Handsfree” function key twice (LED flashes). Replace the handset. You can hear the other party out loud and you can also talk to him with the handset cradled.

  • Page 25: Making Several Connections

    Telephoning as usual Making several connections You can answer an additional call (second call) during a call. You can speak to several parties alternately and switch back and forth between them as you wish. You can speak with two callers simultaneously (Conference). Contents Answering an additional call (second call) .

  • Page 26: Answering An Additional Call (Second Call)

    Telephoning as usual Making several connections Continued Answering an additional call (second call) Someone calls you while you are on another call, e.g. from 06975058: Scroll to the Call from 06975058 menu item. Confirm your selection. You are connected to the second caller. The first caller is on hold and cannot hear your other conversation.

  • Page 27: Forwarding Additional Callers

    Telephoning as usual Making several connections Continued Forwarding additional callers Someone calls you while you are on another call, e.g. from 06975058: Scroll to the Call from 06975058 menu item. Confirm your selection. You are connected to the second caller. The first caller is on hold and cannot hear your other conversation.

  • Page 28: Adding The Conference Party To A Call By Refer Back

    Telephoning as usual Making several connections Continued Adding the conference party to a call by refer back During a call (e.g. with 06975058): Press the “Refer-back” function key. The other party is on hold. Enter phone number of the second conference party. When you are connected to this subscriber, you can initiate the conference.

  • Page 29: Connecting Conference Parties With Each Other

    Telephoning as usual Making several connections Continued Connecting conference parties with each other During the conference: Scroll to the Transfer to... menu item. Confirm your selection. Ending a conference During the conference: Press the “Esc” key. There is no longer a connection between the conference parties.

  • Page 30: Diverting Calls

    Telephoning as usual Diverting calls You can divert your calls to another line. You can also activate an additional call diversion destination to divert calls only when your line is busy. There is also the option of setting up a call diversion after a certain amount of time. In this case, you can set your telephone, so that internal or external calls are forwarded to the set destination after e.g.
  • Page 31 Telephoning as usual Diverting calls Continued Diverting calls for your telephone Press the “Call diversion” function key. Scroll to the to: menu item. Enter the phone number to which you want to divert the calls, e.g. to 1234. Confirm your selection. The call diversion is now activated. The status display Div.

  • Page 32: Editing The Redial List

    Telephoning in comfort Editing the redial list In the redial list, you can see the last ten phone numbers dialled. The last phone number dialled is at the top of the list. You can dial the individual entries, delete them or save them in the phonebook. Contents Selecting an entry from the redial list .
  • Page 33 Telephoning in comfort Editing the redial list Continued Selecting an entry from the redial list Press the “Redial” function key. Scroll to the desired number, e.g. 06975051234 . Lift the handset. Deleting an entry Press the “Redial” function key. Scroll to the desired number, e.g. 069123456 . Press the “Clear”...
  • Page 34 Telephoning in comfort Editing the redial list Continued Transferring an entry to the phonebook Press the “Redial” function key. Scroll to the desired entry, e.g. 069123456 . Confirm your selection. Scroll to the Reallocate menu item. Confirm your selection. The entry can then be edited in the phonebook.

  • Page 35: Editing The Call List

    Telephoning in comfort Editing the call list If you do not answer a call it is stored in the call list with the time and date. The LED next to the “Call list” function key then lights up. You can display this list at any time and return calls to the subscribers entered in it.
  • Page 36 Telephoning in comfort Editing the call list Continued Symbols in the call list An entry in the call list has the following appearance: 0069123456 14:36 3 ! 0069123456 Phone number of caller 14:36 Time of the last call Number of calls from the subscriber Call with message (VIP- number) Call not yet viewed Selecting an entry from the call list.
  • Page 37 Telephoning in comfort Editing the call list Continued Deleting an entry Press the “Call list” function key. Scroll to the desired entry, e.g. 069123456 . Press the ”Clear” key. The marked entry starts flashing. Press “Clear” again during flashing to confirm. Deleting all entries Press the ”Call list”...

  • Page 38: Editing The Journal

    Telephoning in comfort Editing the journal The journal provides you with an overview of all of your telephone activities. It integrates the call lists (max. 30 entries) and the redial list (max. 10 entries), which can each be called up individually using menu or function keys. The journal also displays the phone numbers of subscribers (max.
  • Page 39 Telephoning in comfort Editing the journal Continued Symbols in the journal In the journal, the symbols allow you to identify what type a particular entry is: Calls you have not answered Calls you have answered >> The last phone numbers you have dialled In addition, the date and time is displayed for each entry.
  • Page 40 Telephoning in comfort Editing the journal Continued Deleting all entries Press the “Journal” function key. Scroll to the Delete all entries menu item. Confirm your selection. The marked menu item starts flashing. Press again during flashing to confirm. Transferring an entry to the phonebook Press the “Journal”...

  • Page 41: Using The Phonebook

    Telephoning in comfort Using the phonebook Your telephone has a personal phonebook. In it, you can store up to 267 phone numbers and their associated names, which are only available on your telephone. You can then dial these entries quickly and easily. You can change the entries in your personal phonebook yourself.
  • Page 42 Telephoning in comfort Using the phonebook Continued Creating a new entry in the phonebook Press the “Phonebook” function key. Scroll to the Create a new entry menu item. Confirm your selection and enter the desired data. Scroll to the Save an entry menu item. Confirm your selection.
  • Page 43 Telephoning in comfort Using the phonebook Continued Deleting an entry Press the “Phonebook” function key. Scroll to the desired entry, e.g. Monica 0069123456 . Press the “Clear” key. The marked entry starts flashing. Press “Clear” again during flashing to confirm. Dialling an entry from the central phonebook - Press the “Phonebook”...

  • Page 44: Listening To Messages

    Whether the LED next to the “Messages” function key signals voice or text messages depends on the voicemail used. You can obtain more details from your Tenovis service. Contents Listening to voice messages .
  • Page 45 Telephoning in comfort Listening to messages Continued Listen to voice messages The LED next to the “Messages” function key lights up: Press the “Messages” function key. Scroll to the desired entry, e.g. Voice mail 1 069123456 . Confirm your selection. Your telephone automatically switches to Hands- free and dials the voice box number.

  • Page 46: Locking The Telephone

    Telephoning in comfort Locking the telephone You can protect your telephone against unauthorised use by locking it with a PIN (Personal Identification Number). You can enter this PIN yourself and also change it at any time. The following functions are still available in the locked state: -- Answer calls -- Dial internal numbers -- Dial emergency numbers set up...
  • Page 47 Scroll to the Save the PIN menu item. Confirm your selection. • The PIN to be entered may have four to six digits. The first number of this PIN must not be 0 or 1. Please contact your Tenovis service if your have any questions.
  • Page 48 Confirm the input. If you enter the wrong PIN three times in succession, the telephone is blocked for 15 minutes. • The PIN to be entered may have four to six digits. Please contact your Tenovis service if your have any questions.
  • Page 49 Telephoning with partners Telephoning with partners Tenovis service can link up to 10 telephones from your system in a partner group. The display tells you what each partner is doing.You can set up your telephone so that you hear a short tone, when one of your partners is called (partner beep).

  • Page 50: Telephoning With Partners

    Telephoning with partners Telephoning with partners Continued Setting up partner names Press the “Menu” function key. Scroll to the Settings menu item and confirm your selection. Scroll to the Applications/Partners menu item and confirm your selection. Scroll to the Partners menu item. Confirm your selection.

  • Page 51: Information About Partners On Display Keys

    Telephoning with partners Telephoning with partners Continued Information about partners on display keys By default, all partners are allocated to the display keys, so that the activities of each partner are shown in the corresponding display fields. If there are 4 or fewer lines, all lines are shown in display key level 1.

  • Page 52: Information About Partners On Function Keys

    Telephoning with partners Telephoning with partners Continued Information about partners on function keys By default, all partners are assigned to display keys. However, using the Partner > 4 to fct. K menu item in the Adapt my partners menu, you can display the status of partners 5 to10 on the 6 function keys of the right hand row of keys instead of on the second and third display key level.

  • Page 53: Activate Partner Beep

    Telephoning with partners Telephoning with partners Continued Activate partner beep Press the “Menu” function key. Scroll to the Settings menu item. Confirm your selection. Scroll to menu point Applications/Partners . Confirm your selection. Scroll to the Partners menu item. Confirm your selection. Scroll to the Adapt my partners menu item.

  • Page 54: Diverting Calls To A Partner

    Telephoning with partners Telephoning with partners Continued Diverting calls to a partner Press the “Menu” function key. Scroll to the Settings menu item. Confirm your selection. Scroll to menu point Applications/Partners . Confirm your selection. Scroll to the Team menu item. Confirm your selection.

  • Page 55: Diverting Partner Calls To Your Telephone

    Telephoning with partners Telephoning with partners Continued Diverting partner calls to your telephone Press the “Menu” function key. Scroll to the Settings menu item. Confirm your selection. Scroll to menu point Applications/Partners . Confirm your selection. Scroll to the Partners menu item. Confirm your selection.

  • Page 56: Diverting Calls From One Partner To Another

    Telephoning with partners Telephoning with partners Continued Diverting calls from one partner to another Press the “Menu” function key. Scroll to the Settings menu item and confirm your selection. Scroll to the menu item Applications/Partners and confirm your selection. Scroll to the menu item Partners and confirm your selection.

  • Page 57: Assigning Functions/Phone Numbers To Keys

    Individually setting up your telephone Assigning functions/phone numbers to keys You can assign functions and phone numbers you use frequently to display keys or freely programmable function keys. You can then execute the functions or dial the phone numbers simply by pressing the key. Contents Assigning functions to keys .

  • Page 58: Assigning Functions To Keys

    Individually setting up your telephone Assigning functions/phone numbers to keys Continued Assigning functions to keys Press the “Menu” function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Keys menu item. Confirm your selection. Scroll to the Set functions keys menu item. Confirm your selection.

  • Page 59: Creating A New Destination And Assigning To Keys

    Individually setting up your telephone Assigning functions/phone numbers to keys Continued Creating a new destination and assigning to keys Press the “Menu” function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Keys menu item. Confirm your selection. Scroll to the Set destination keys menu item.

  • Page 60: Assigning A Destination From The Phonebook To Keys

    Individually setting up your telephone Assigning functions/phone numbers to keys Continued Assigning a destination from the phonebook to keys Press the “Menu” function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Keys menu item. Confirm your selection. Scroll to the Set destination keys menu item.

  • Page 61: Changing An Existing Destination

    Individually setting up your telephone Assigning functions/phone numbers to keys Continued Changing an existing destination Press the “Menu” function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Keys menu item. Confirm your selection. Scroll to the Set destination keys menu item. Confirm your selection.

  • Page 62: Clearing Key Assignments

    Individually setting up your telephone Assigning functions/phone numbers to keys Continued Clearing key assignments Press the “Menu” function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Keys menu item. Confirm your selection. Scroll to the Set function keys or Set destination keys menu item. Confirm your selection.
  • Page 63 Individually setting up your telephone Assigning functions/phone numbers to keys Continued Display key assignments Press the “Menu” function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Keys menu item. Confirm your selection. Scroll to the Display key assignments menu item. Confirm your selection.

  • Page 64: Labelling Function Keys

    Individually setting up your telephone Assigning functions/phone numbers to keys Continued Labelling function keys All function keys are pre-assigned with fre- quently used functions by default. You can insert the relevant legend strips next to the rows of function keys. These can be found on the sheet supplied.

  • Page 65: Audio, Contrast And Language Settings

    Individually setting up your telephone Audio, contrast and language settings You can modify various acoustic settings and the contrast of the display according to your own needs. The language for the display texts can be changed at any time. You can also separ- ately specify the language in which you want the prepared Minimail texts to appear.
  • Page 66 Individually setting up your telephone Audio, contrast and language settings Continued Audio settings Press the “Menu” function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Display / Acoustics menu item. Confirm your selection. Scroll to the Set acoustics menu item. Confirm your selection.
  • Page 67 Individually setting up your telephone Audio, contrast and language settings Continued Set contrast Press the “Menu” function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Display / Acoustics menu item. Confirm your selection. Scroll to the Set contrast menu item. Confirm your selection.
  • Page 68 Individually setting up your telephone Audio, contrast and language settings Continued Changing the language for the display and Minimail Press the “Menu” function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Display / Acoustics menu item. Confirm your selection.

  • Page 69: Links

    (e.g. Tenovis Com4Tel) or other CTI applications) -- CTI/audio link (with V.24 interface for connecting to a PC for TAPI applications (e.g. Tenovis Com4Tel) or other CTI applications and an interface (X/Y) for connection of a DSS module, a switching contact module, a headset, an external...

  • Page 70: Refer To If Necessary Overview Of Telephone- Functions

    Refer to if necessary Overview of telephone functions Tale a look if you do not know what is meant by a function name, e.g. “Conference”. This alphabetical list contains the functions that are described in these operating instructions and which you can assign to the user programmable function keys or to the display keys.

  • Page 71: Set Contrast

    Refer to if necessary Overview of telephone functions Continued Partners - (! p. 49) You can divert calls to other partners, deactivate diversions, have calls for a partner signalled on your telephone and change the partner display. Pick up call (! p. 20) You can use this to pick up calls from another telephone, whose phone number is shown in the display.
  • Page 72 Refer to if necessary Overview of telephone functions Continued View journal The journal provides you with an overview of all of your telephone activities. It integrates the call lists (max. 30 entries) and the redial list (max. 10 entries). The journal also displays the phone numbers of subscribers (max.

  • Page 73: Information In The Idle Display

    Refer to if necessary Information in the idle display The idle display provides important information on the status of your telephone (e.g. call diversion to 1234). The idle display always appears after one minute when you are not speaking and do not press a key. Anonymous calling The other party cannot see your phone number or your name in their display.
  • Page 74 Refer to if necessary Information in the idle display Continued DIV ext. calls time xxxx External calls are diverted to another telephone after a set amount of time. DIV int. calls time xxxx Internal calls are diverted to another telephone after a set amount of time. DIV to xxxx All calls to your telephone are diverted to another telephone.
  • Page 75 Refer to if necessary Information in the idle display Continued Line busy This status message appears in your display: An external line has been assigned for your line by a partner telephone. You can now dial or have the connection made from the partner telephone. Line call list A line that has been not been allocated to either you or one of your colleagues received a call that was not answered.
  • Page 76 Refer to if necessary Information in the idle display Continued Telephone locked Your telephone is locked Select the “Lock” menu item and enter your PIN to unlock the telephone again. Text message You have received a new text message.

  • Page 77: Ringing- And Handset Tones

    Refer to if necessary Ringing and handset tones Tones for internal and external calls Normal ringing tone for external calls Normal ringing tone for internal calls: Alerting tone: Additional call during a conversation, partner beep. Executive call: VIP call Call with “Handsfree Answer Back”: Announcement (also with reply), message when busy: special tone.

  • Page 78: Menu Overview

    Refer to if necessary Menu overview You will find below an overview of the menu structure for the T3 “Classic” telephone. The first three menu levels are shown. The menus structure shown here may differ from the actual menu structure of your telephone. There may be variations with respect to the menu overview shown here, depending on the features available with the accessories used and on the function key assignments.
  • Page 79 Refer to if necessary Menu overview Continued Menu lines in basic menu One menu level lower One menu level lower Lock > Lock the telephone Change the PIN > Old PIN New PIN Reenter PIN Save the PIN Messages > Send Minimail >...
  • Page 80 Refer to if necessary Menu overview Continued Menu lines in basic menu One menu level lower One menu level lower Settings > Dial settings > Anonymous call Tone dial duration DTMF switchover Tone dial Direct dial Applications > Participating in group line Partner CC user function...
  • Page 81 Refer to if necessary Menu overview Continued Menu lines in basic menu One menu level lower One menu level lower Settings > DSS link (appears only > Ext. loudspeaker when the DSS link is plugged in) DSS module Door device Second alarm Headset (appears only >...

  • Page 82: Troubleshooting

    Refer to if necessary Troubleshooting Incorrect time and date are displayed Select the menu item Time/Partn./Line/DSS . The time and date are updated by the system. Unknown display Check what the display means in the Chapter “Information in the idle display” (→...

  • Page 83: Troubleshooting Continued

    Continued A function is not executed It is possible that the function has to be enabled first by Tenovis service. Telephone cuts off prematurely when programming No key has been pressed for about 60 seconds. This will terminate every program- ming procedure.

  • Page 84: Key Words

    Refer to if necessary Key words Additional call, 26 Dialling from central phonebook, 43 Audio, 66 from phonebook, 42 Blocking, 46 Display, 10 Partners, 51 Busy, 18 Display keys, 10, 11 Call Diversion, 54 answering, 19 Deactivating diversion, 31 Divert, 30 diversion, 30 Deactivating diversion, 31 during a conversation, 26...
  • Page 85 Refer to if necessary Key words Continued Listening to messages, 45 Protection, 46 Lock, 46 Recall, 36, 39 Locking, 48 Redial, automatic, 18 Lower case letters, 12 Redial list, 32 Making a call, 16, 52 Refer-back, 26 Menu, 10 Ringing, Tones, 77 Menu overview, 78 Ringing tone, 77 Monitoring, 23...
  • Page 86 Tenovis GmbH & Co. KG · Austria Telenorm Ltd. · Greece MTechSA (Pty) Ltd. · South Africa Hüttenbrennergasse 5 · A-1030 Wien Ethelonton Aimodonton Str. 3 92, Indaba Lane T +43 (0)1 87870-0 12131 Peristeri, Athen P.O. Box 1403 T +301 5785220 · F +301 5785227...

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