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Tenovis TS 13 Operating Instructions Manual

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ISDN-Telephone Integral TS 13
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Operating Instructions
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Summary of Contents for Tenovis TS 13

  • Page 1 ISDN-Telephone Integral TS 13 connected to Integral 33 systems Operating Instructions We give you the edge.

  • Page 2: Important Notes

    Familiarise yourself with your telephone Important notes What you should definitely read -- Your TS 13 and all keys at a glance (see Pages 5--6) -- Basic operating principles (starting on Page 8) Please note This telephone was designed exclusively for connection to Tenovis telecommunica- tions systems.

  • Page 3: Table Of Contents

    ............Your TS 13 at a glance .
  • Page 4 Table of Contents Customise your telephone Storing call numbers ..........Silencing the telephone .

  • Page 5: Familiarise Yourself With Your Telephone

    Familiarise yourself with your telephone Your TS 13 at a glance The function of some of the keys varies depending on how your telephone is set up and connected to the telephone system. Display Programmable The displays assist you in function keys operating the phone.

  • Page 6: All Keys At A Glance

    Familiarise yourself with your telephone All keys at a glance Redial: Pre--assigned function keys Redials the 5 most recently Digit keys with letters: dialed call numbers. For dialing call numbers and Refer--back: entering codes. The alphabetic Initiates refer--back. labelling allows you to dial letter codes (vanity numbers).

  • Page 7: Get To Know Your Telephone

    Get to know your telephone Special features of your telephone The display helps you The display leads you step--by--step through the operation of the phone and con- tains various information, e.g. about your current connection. The call number of every external ISDN caller is shown in the display, as long as they did not activate the ”Suppress call--number”...

  • Page 8: Basic Operating Principles

    Get to know your telephone Basic operating principles On the next page, you will find a short description of the following basic operating principles of your telephone: -- How to select and call up functions in the menu -- How to interrupt an operating procedure -- What your phone’s idle display shows you Table of Contents Selecting functions in the menu...

  • Page 9: Basic Operating Principles

    Get to know your telephone Basic operating principles Selecting functions in the menu Press the Menu key. The menu is displayed. Press the up or down arrow key until the desired menu item is high- lighted. Press the Enter key to call up the highlighted function. Cancelling or ending a procedure If you have made a mistake or want to end a procedure: Press the Release key to cancel or end the procedure.

  • Page 10: Make It Easy On Yourself

    Get to know your telephone Make it easy on yourself Adjusting the volume You can adjust various acoustic settings to your surroundings, such as the ringing of the handset or the settings for handsfree mode. Adjusting the contrast of the display You can adjust the constast of the display to suit your needs (see Page 71).

  • Page 11: Telephoning As Usual

    Telephoning as usual Making a call You can use the telephone as usual within and outside of your telephone system. Internal: Dial the desired extension number directly. External: Depending on the system, dial the external line code, e.g. ”0”. You can use the function keys to dial the most recently dialed call number again (Redial) and to dial frequently needed call numbers.

  • Page 12: Calling Within Your Telephone System

    Telephoning as usual Making a call Calling within your telephone system Lift the handset. Enter the call number. Using the destination keys to make calls within your telephone system Press the function key for the desired subscriber. Lift the handset. Using the speed dial numbers to make calls within your telephone system Press the function key which has been assigned with the ”Speed dial”...

  • Page 13: Making Calls Outside Your Telephone System

    Telephoning as usual Making a call Making calls outside your telephone system Lift the handset. Enter the external line code. Enter the call number. Using the destination keys to make calls outside your telephone system Enter the external line code. Press the function key for the desired subscriber.

  • Page 14: Making A Call With Code Dialing

    Telephoning as usual Making a call Making a call with code dialing Enter the desired code dial number. Scroll to the menu item. Code dialing Confirm your selection. Lift the handset. Dialing the last call number again (Redial) Lift the handset. Press the Redial key to dial the last call number again.

  • Page 15: Repeatedly Redialing A Call Number

    Telephoning as usual Making a call Repeatedly redialing a call number The connection dialed is busy. Scroll to the menu item. Delayed redial Confirm your selection. Replace the handset. The dialing process is repeated up to 9 times at 30 sec- ond intervals.

  • Page 16: Accepting Calls

    Telephoning as usual Accepting calls You can lift the handset and speak with the caller as usual. Alternatively, you can answer the call by pressing the Handsfree key , which en- ables you to conduct the call with the handset on--hook. If another subscriber in your system receives a call, you can pick up the call from your phone.
  • Page 17 ”*6” for the ”Pick-up” function and then the call number of the ringing telephone. You will then hear a special dial tone for approx. 1 second. The call is then directly transferred. Should questions arise, please ask your TENOVIS Service.

  • Page 18: Handsfree Mode

    Telephoning as usual Handsfree mode You can activate the loudspeaker of your telephone in order to hear the caller out loud in the room. You can also activate handsfree mode during a call and then continue the conversa- tion with the handset on--hook. Hello...
  • Page 19 Telephoning as usual Handsfree mode Hearing the caller through the loudspeaker (Call monitoring) During a call: Activate the loudspeaker. You can hear the caller through the loudspeaker. If you want to adjust the volume of the loudspeaker, select the ”Volume” menu item. The loudspeaker can be deactivated again by pressing the Loudspeaker key.

  • Page 20: Making Several Connections Simultaneously

    Telephoning as usual Making several connections simultaneously You can accept or refuse an additional call (Second call) during an existing connec- tion. You can freely switch back and forth between the callers. Connections to a maximum of four parties can be established simultaneously. You can speak with two callers simultaneously (Conference).

  • Page 21: Answering An Additional Call (Second Call)

    Confirm your selection. You are then connected with the caller. The other callers are waiting and cannot hear your conversation. • You can only use the feature ”Accepting up to two additional calls” with a CTI Agent. If necessary, consult TENOVIS Service.

  • Page 22: Refusing An Additional Call

    Telephoning as usual Making several connections simultaneously Refusing an additional call Scroll to the menu item. Refuse call Confirm your selection. Consultation during a call (Refer--back) During a call: Initiate refer--back. The caller is waiting. Enter the number of the subscriber whom you want to consult. Switching back and forth between the caller and a consultation subscriber During a call: Press the Refer--back key to switch between callers or press the Interchange...

  • Page 23: Forwarding A Second Caller

    Telephoning as usual Making several connections simultaneously Forwarding a second caller During a call: Press the Interchange function key. You will see the call number of the second caller. Press the Enter key. You are then connected with the second caller. The orig- inal caller is waiting and cannot hear your conversation.

  • Page 24: Calling Two Parties Simultaneously (Conference)

    Telephoning as usual Making several connections simultaneously Calling two parties simultaneously (Conference) During a call: Initiate refer--back. The caller is waiting. Enter the call number of the refer--back subscriber. When you are con- nected to both subscribers, you can initiate the conference. Scroll to the menu item.

  • Page 25: Disconnecting Selected Conference Subscribers

    Telephoning as usual Making several connections simultaneously Disconnecting selected conference subscribers During the conference: If necessary, select in order to switch the subscriber whom Interchange users you wish to disconnect to the front window. Disconnect subscriber. Ending the conference During the conference: Scroll to the menu item.

  • Page 26: Diverting Calls

    Telephoning as usual Diverting calls You can divert calls to another connection within your telephone system. You can also activate an additional call diversion destination to divert calls only when your line is busy. Diverting calls for your telephone ........Diverting calls when your line is busy - .
  • Page 27 Telephoning as usual Diverting calls Diverting calls for your telephone Scroll to the menu item. Call diversion Confirm your selection. Scroll to the menu item. Enter the internal call number to which the calls are to be diverted. Confirm your selection. Diverting calls when your line is busy - Scroll to the menu item.

  • Page 28: Telephoning With Convenience

    Telephoning with convenience Who called? (Call list) If you do not to answer a call, the day of the week and time of the call will be stored in the call list. You can display this list at any time and return calls to the subscribers entered in it.

  • Page 29: Dialing A Number From The Call List

    Telephoning with convenience Who called? (Call list) Dialing a number from the call list The display shows the ”List” message. Scroll to the menu item. Display call list Confirm your selection. Scroll to the desired entry, e. g. 069123456 Lift the handset. Deleting an entry The display shows the ”List”...

  • Page 30: Deleting All Entries

    Telephoning with convenience Who called? (Call list) Deleting all entries Scroll to the menu item. Display call list Confirm your selection. Scroll to the menu item. Delete all Confirm your selection. Symbols in the call list An entry in the call list looks like this: 069750...

  • Page 31: Querying Messages (Voice Mail)

    Telephoning with convenience Querying messages (Voice mail) If your system is connected to a Voice mail, callers can leave messages for you like those on an answering machine. You can query these messages by calling. Message... Diverting all calls to the Voice mail .
  • Page 32 Telephoning with convenience Querying messages (Voice mail) Diverting all calls to the Voice mail Scroll to the menu item. Call diversion Confirm your selection. Enter the internal call number that is assigned to the Voice mail in your system. Confirm your selection. Listening to messages The idle display shows the symbol for ”Messages”...

  • Page 33: Viewing Call Charges

    DM or Euros. You can delete the counters for single calls and the sum if this function was set ac- cordingly by the TENOVIS Service. Your telephone system can also separately meter and bill the call charges for single projects or private calls.

  • Page 34: Viewing Call Charges

    Confirm your selection. Scroll to the menu item. Delete single counter Confirm your selection. The charges for the single call are deleted. • To delete the sum of all calls, the TENOVIS Service will need to enable this func- tion.

  • Page 35: Switching The Call Charges Display To Euros

    Telephoning with convenience Viewing call charges Switching the call charges display to Euros Scroll to the menu item. Call charges Confirm your selection. Scroll to the menu item. Convert to Euro Confirm your selection. Select the currency Confirm your selection. Switching the charges display to units Scroll to the menu item.

  • Page 36: Metering The Call Charges For Private Calls And Projects

    Telephoning with convenience Viewing call charges Metering the call charges for private calls and projects - You want to dial a call number with a project or private PIN. Enter the external line code that has been assigned for dialing with a project or private code in your telephone system, e.g.

  • Page 37: Sending And Receiving Texts

    Telephoning with convenience Sending and receiving texts You can send a short message to one or more people. A total of 7 prepared texts, which you can edit, are available for your use. You can also receive texts. The mailbox is a call list for texts. Your callers can leave short Minimails here.
  • Page 38 Telephoning with convenience Sending and receiving texts Selecting and sending a prepared text message Scroll to the menu item. Message Confirm your selection. Scroll to the menu item. Send Minimail Confirm your selection. Scroll to the desired entry, e. g. Meeting 00:00 00.00 Complete the entry, i.e.
  • Page 39 Telephoning with convenience Sending and receiving texts Sending a text message to all subscribers Scroll to the menu item. Message Confirm your selection. Scroll to the menu item. Send Minimail Confirm your selection. Scroll to the desired entry. Complete the entry, i.e. enter the date and time. Confirm the entry.
  • Page 40 Telephoning with convenience Sending and receiving texts Viewing and deleting received text messages The idle display shows the symbol for ”Messages” : Scroll to the menu item. Message Confirm your selection. Scroll to the menu item. View Mailbox Confirm your selection. Scroll to the desired text message, e.g.

  • Page 41: Locking Your Telephone

    You can choose between 5 different locking levels (not included as standard; if re- quired, please refer to the TENOVIS Service). Setting / changing the PIN (Personal Identification Number) .

  • Page 42: Setting / Changing The Pin (Personal Identification Number)

    PIN has to have four digits. Upon entering the PIN for the first time, you will need to enter a number not less than 2000. If your telephone is locked at the system, the PIN can contain four to six digits. Should questions arise, please ask your TENOVIS Service.

  • Page 43: Unlocking Your Telephone

    2000. If your telephone is locked at the system, the PIN can contain four to six digits. Should questions arise, please ask your TENOVIS Service. • The ”Specify locking level” function is not included as standard. If necessary,...

  • Page 44: Using The Telephone With Partners Using The Telephone With Partners

    Using the telephone with partners Using the telephone with partners The Tenovis Service can connect several telephones of your system together to form a partner group. You can view information about your partners in your display. You can set your telephone to sound a short tone whenever one of your partners receives a call (Partner beep).

  • Page 45: Using The Telephone With Partners

    Using the telephone with partners Information in the partner display The first 5 programmable function keys can be assigned to partners by Tenovis Ser- vice. If you assign a function to one of these keys, it is no longer available as a partner key.

  • Page 46: Diverting Calls From One Partner To Another

    Using the telephone with partners Using the telephone with partners Diverting calls from one partner to another Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Partner Confirm your selection. Press the key for the partner from whom you are diverting the call. Press the key for the partner to whom you want to divert it.

  • Page 47: Setting The Partner Beep

    Using the telephone with partners Using the telephone with partners Setting the partner beep Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Partner Confirm your selection. Scroll to the menu item. Set partner beep Confirm your selection.

  • Page 48: Customise Your Telephone

    Customise your telephone Storing call numbers You can store ten frequently used call numbers, which you can then dial by pressing the speed dial key and a digit. You can also store important call numbers on the ten function keys. In order to dial these numbers, press the corresponding function key.

  • Page 49: Storing A Call Number On A Function Key

    Customise your telephone Storing call numbers Storing a call number on a function key Scroll to the menu item. Telephone book Confirm your selection. Press the function key to which you would like to assign the call number. Enter the desired call number. Confirm the entry.

  • Page 50: Storing A Call Number On A Speed Dial Key

    Customise your telephone Storing call numbers Storing a call number on a speed dial key Scroll to the menu item. Telephone book Confirm your selection. Press the digit key to which you would like to assign the call number. Enter the desired call number. Confirm the entry.

  • Page 51: Silencing The Telephone

    Customise your telephone Silencing the telephone You can deactivate the normal ringing tone and the VIP ringing tone when, for example, you are in a meeting. An incoming call is then indicated only by the alert- ing tone. Deactivating the ringing tone / VIP ringing tone Scroll to the menu item.

  • Page 52: Taking A Call Elsewhere (Following)

    The Following process is activated and deactivated by specific codes. Please con- tact your Tenovis Service for the applicable codes. Table of Contents Preparing the Following process on your own telephone .

  • Page 53: Preparing The Following Process On Your Own Telephone

    Customise your telephone Taking a call elsewhere (Following) Preparing the Following process on your own telephone Lift the handset. Press the Star key and enter the code, e.g. ”13”. Replace the handset. Activating the Following process on another telephone At another phone: Lift the handset.

  • Page 54: Deactivating The Following Process On Your Own Telephone

    Customise your telephone Taking a call elsewhere (Following) Deactivating the following process on your own telephone Lift the handset. Press the Hash key and enter the code, e.g. ”13”. Replace the handset. Deactivating the Following process on another telephone At another phone: Lift the handset.

  • Page 55: Double Call

    Customise your telephone Double Call Your telephone and another telephone ring simultaneously for the same incoming call. Double Call is set, activated and deactivated with particular codes. Setting a Double Call destination Lift the handset. Press the Star key and, for example, enter the code ”33”. Enter the call number of your Double Call destination.

  • Page 56: Setting Function Keys

    Customise your telephone Setting function keys You can assign frequently used functions to the programmable function keys. These functions can then be activated by simply pressing the appropriate key. You will find more information on this subject on Page 74. You can assign multiple--step macro functions to the function keys of your tele- phone.
  • Page 57 Customise your telephone Setting function keys Setting function keys Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Set function key Confirm your selection. Press the key to which you want to assign the new function. Select the desired function, e.g.
  • Page 58 Customise your telephone Setting function keys Assigning a macro to a function key Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Macro function Confirm your selection. Select the desired function: DIV1 or DIV2 for call diversion, or PCK1 or PCK2 for Call pick--up.

  • Page 59: Telephone Settings

    You can set your telephone according to your individual needs. This function gives you the option, for example, to deactivate Second call or to set the DTMF pulse dur- ation. Should questions arise, please ask your TENOVIS Service. Telephone settings Scroll to the menu item.

  • Page 60: Deactivating The Automatic Tone Dial (Dtmf)

    Customise your telephone Deactivating the automatic tone dial (DTMF) Your telephone has been set as standard such that all keys pressed during a con- nection are transmitted as tones. This allows you, for example, to query the Voice mail or to remotely operate the answering machine. These digits are neither dis- played nor entered in the redial memory.

  • Page 61: Activating The Key Beep

    Customise your telephone Activating the key beep You can set the telephone to indicate the pressing of a key with a beep (key beep). Activating the key beep Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item.

  • Page 62: Private User Mobility

    Customise your telephone Private User Mobility With your personal call number you can simply log on to every telephone within your system. This allows you to use this telephone in the same manner as your own. This function is secured by a Personal Identification Number (PIN). To use this function, it has to be enabled in the system and two function keys need to be assigned with the functions ”Sign up”...

  • Page 63: Storing Personal Data

    Your personal telephone settings can be stored locally in the telephone unit, as well as centrally in the system, when enabled by TENOVIS Service. Your data is pro- tected in the telephone system by a password. The TENOVIS Service can centrally store or play back your personal telephone data.

  • Page 64: Immediate Local Data Storage

    Customise your telephone Storing personal data Immediate local data storage Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Save data Confirm your selection. Scroll to the menu item.

  • Page 65: Deactivating Local Data Storage

    Customise your telephone Storing personal data Deactivating local data storage Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Save data Confirm your selection. Scroll to the menu item.

  • Page 66: Immediate Central Data Storage

    Customise your telephone Storing personal data Immediate central data storage - Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Save data Confirm your selection. Scroll to the menu item.

  • Page 67: Blocking Central Data Storage

    Customise your telephone Storing personal data Blocking central data storage Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Save data Confirm your selection. Scroll to the menu item.

  • Page 68: Setting Vip Functions

    Customise your telephone Setting VIP functions You can set up team functions between telephones in your system. You will then receive a special ringing tone or announcement from your team partners. To do this, you must first activate the VIP tone on your telephone. Table of Contents Setting the telephone for team calls .

  • Page 69: Setting Vip Functions

    Customise your telephone Setting VIP functions Setting the telephone for team calls Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Phone settings Confirm your selection. Scroll to the menu item. Receive VIP funct Confirm your selection.
  • Page 70 Customise your telephone Setting VIP functions Marking particular team subscribers Scroll to the menu item. Telephone book Confirm your selection. Press one of the 10 digit keys or a function key with a call number. Scroll to the menu item. VIP: ? Yes Confirm your selection.

  • Page 71: Setting Audio And Contrast

    Customise your telephone Setting audio and contrast You can modify various audio settings as well as the contrast of the display. Adjusting audio and contrast Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Further functions: Confirm your selection.

  • Page 72: Extras For Your Telephone

    Extras for your telephone Handsfree with auxiliary loudspeaker You can connect an auxiliary loudspeaker to your telephone for improved handsfree quality. Connecting an auxiliary loudspeaker Plug connector AEI interface on the bottom of the telephone -- Pull the plug connector out of the AEI--Z interface on the telephone. Do not lose the plug connector, or you will not be able to deactivate the auxiliary loudspeaker later! -- Connect the auxiliary loudspeaker to the AEI--Z interface on the phone.
  • Page 73 Extras for your telephone Handsfree with auxiliary loudspeaker Setting an auxiliary loudspeaker Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Further functions: Confirm your selection. Scroll to the menu item. Audio / Contrast Confirm your selection.

  • Page 74: When In Doubt, Look It Up

    ACD user function - Activates the ACD user function to log on and off of the automatic call dis- tribution. The ACD must be enabled by the TENOVIS Service. Audio / Contrast (! p. 71) Adjust the loudspeaker volume, the sound of various tones and the con- trast.
  • Page 75 When in doubt, look it up Overview of telephone functions Code dialing (! p. 14) Allows you to dial any call number stored in your system independently of your authorisation. If you enter the code dial number, the entire call number is dialed automatically.
  • Page 76 You can protect your telephone against unauthorised use. Determine which functions should still be available after locking the telephone (locking levels are enabled by the TENOVIS Service). Login user - When this function is enabled in your system, you can use your personal call number or PIN to log on to any telephone in the system.
  • Page 77 Your conversation partner is then unable to hear what you say in the room. No group calls - You can leave or access a group line. This function needs to be enabled by the TENOVIS Service. Partner - (! p. 44) You can divert calls to other partners, deactivate call diversion, have calls for a partner indicated on your phone and modify the partner display.
  • Page 78 When in doubt, look it up Overview of telephone functions Text shift key This key allows you to view texts that are indicated by ”...” in the display because they are too long for the display line. The key moves the text through the display.

  • Page 79: Display

    When in doubt, look it up Display The display provides you with important information on the connections and settings of your telephone. This includes messages which you can see in the idle display. The idle display appears when you press the down arrow key. Symbols in your display You are receiving a call You are receiving a call.
  • Page 80 When in doubt, look it up Display Information in the display There is a message for you in the Voice Mail. Second call off: Additional calls are rejected during a connection. Second call is deactivated in the ”Telephone settings” menu. Callback listed You have initiated an automatic call--back.
  • Page 81 When in doubt, look it up Display No remote display Your conversation partner cannot see your name and call number in the display. PUM user xxxx Mobile Personal call number (Private User Mobility): If you have logged on to another telephone in your system, this status message indicates that you are logged on to this telephone.

  • Page 82: Menu Items On The Display

    When in doubt, look it up Menu items on the display Depending on the functions you are currently using, the menu items for selecting the next operating step are displayed. This overview contains all menu items, ar- ranged alphabetically. Accept call If you want to accept a second call.

  • Page 83: Call Back

    When in doubt, look it up Menu items on the display Audio / Contrast Adjust the loudspeaker volume, the sound of various tones and the con- trast. Auto. postdial/DTMF (! p. 60) Your telephone has been set as standard so that all keys pressed during a connection are transmitted as tones.
  • Page 84 When in doubt, look it up Menu items on the display Call list entries 1 Someone has tried to reach you while you were out or your line was busy. You can view information about the call or directly dial the call number. Call sum The call charges incurred for all connections are displayed (in currency units, Euros, or call units, depending on your selection).

  • Page 85: Delete All

    If the number dialed is busy, then you can have the number dialed for you nine additional times at intervals of 10, 20, 30 or 60 seconds. The time in- terval setting can be modified by the Tenovis Service. Delete The entry is deleted, for example a call list entry.

  • Page 86: Display Units

    When in doubt, look it up Menu items on the display Delete all counters - Deletes the counter for the sum of all calls (when enabled by the TENOVIS Service). Delete single counter Deletes the call charges counter for the displayed connection.
  • Page 87 Div-busy - Call diversion if busy: Diverting calls when your line is busy (does not work with partner key). This function needs to be enabled by the TENOVIS Service. Diversion not programmed. - Diversion: You have not activated a partner diversion.
  • Page 88 When in doubt, look it up Menu items on the display Function key free Deletes the current assignment of a function key. Further functions You can set further functions of your telephone in this sub--menu (for example, partner or function keys). Headset present Headset present: Set this menu item to -- ”Handset”, if a headset is connected to the handset interface,...

  • Page 89: Log Off

    You can protect your telephone against unauthorised use. You can also determine which function should be available after locking the phone (the various locking levels need to be enabled by the TENOVIS Service). Login user - (! p. 62) When this function is enabled in your system, you can use your personal call number or PIN to log on to any telephone in the system.
  • Page 90 ”Test status test ended”. When the memory is not functioning properly, you will hear the negative response tone -- inform your TENOVIS Service. Microphone Off/On Activates or deactivates the microphone of handset and telephone. If it is deactivated, the other party cannot hear any of the conversations in the room.

  • Page 91: Phone Settings

    Part of group - You can leave or access a group line. This function must be enabled by the Tenovis Service. Phone settings In this sub--menu, you can make further settings on your telephone (for example, subsequent DTMF tone dial or key beep).

  • Page 92: Refuse Call

    Your telephone is not ready for use while storing. Save data centrally Free / Barred The TENOVIS Service can centrally store or play back your personal tele- phone data. This can be avoided by blocking the central data saving. Second call In the ”Telephone settings”...
  • Page 93 When in doubt, look it up Menu items on the display Server message When the ”Message” symbol ( ) appears in the idle display, one or more messages are waiting for you in the telephone system. This can call up the messages at any time. Set function keys Setting function keys: For quicker operation, you can assign functions to the programmable function keys.

  • Page 94: Telephone Book

    Allows you to register the call number of a caller you do not want to speak to. This function must be enabled by the Tenovis Service. • Functions which are labelled with - are not installed as standard on your phone.
  • Page 95 Trap a call - Allows you to register the call number of a caller you do not want to speak to in the system. This function must be enabled by the Tenovis Service. Turn on ringing You can switch the ringing tone on or off.

  • Page 96: Ringing And Handset Tones

    When in doubt, look it up Ringing and handset tones Tones for internal and external calls Normal ringing tone for external calls: This tone can be switched off. Normal ringing tone for internal calls: This tone can be switched off Alerting tone: Additional call during a connection, partner beep.

  • Page 97: If Something's Not Working

    When in doubt, look it up If something’s not working The incorrect date and time are displayed Select the menu tem ”Request time/partner”. Date and time will be updated by the system. Unfamiliar objects in the display Refer to the section ”Symbols and messages in the display ” (→ p. 79) for their meanings.
  • Page 98 When in doubt, look it up If something’s not working A function is not executed This function may first need to be enabled by the TENOVIS Service. These functions are labelled with -. The telephone cancels prematurely when programming It is possible that no key has been pressed in the last 60 seconds. This will termin- ate every programming procedure.

  • Page 99: Testing The Telephone

    When in doubt, look it up Testing the telephone You can test various functions of your telephone. You cannot be called as long your telephone is in the test mode. Leave the test mode when you are done with the tests. Each test takes only a few seconds.

  • Page 100: Signing Up For Automatic Call Distribution

    When in doubt, look it up Signing up for automatic call distribution The TENOVIS Service needs to set a personal call number (max. of 5 digits) and a personal password (6 characters) for your telephone in order to enable ACD (Auto- matic Call Distribution) or BCC (Business Call Center).

  • Page 101: Index

    When in doubt, look it up Index Activating, Connection, 21 Charges, 33, 34, 85 For private calls and projects, 36 AEI interface, 5, 83 Charges display AEI-interface, 72 Activating, 15 Deactivating, 15 Auxiliary loudspeaker, 72 Code dialing, 14, 74, 86 Blocking, 41 Conference, 24, 89 Busy, 14, 15...
  • Page 102 When in doubt, look it up Index Exit code, 13 Lock, 41, 42 Log off, 62 External, 11 Log on, 62 Forwarding a call, 23 Mailbox, 40 Function key, 12, 13 Making calls, 11 Function keys Default assignments, 6 Malfunction, 99 Labelling, 10 Mediating, 22, 23 Macros, 58...
  • Page 103 When in doubt, look it up Index Protection, 41 Status, 81 Store, Call number, 48 PTM, 83 Store data, 87 Query answering machine (DTMF), 95 Storing data Querying messages, 32 Centrally, 66 Receiving announcements, 69 Locally, 64 Redial, 14 Subsequent tone dial (DTMF) Delayed, 15 Automatic, 60 Deactivating, 60...
  • Page 104 When in doubt, look it up Index Volume, Auxiliary loudspeaker, 73 Without handset, 12, 17, 18...
  • Page 105 When in doubt, look it up...
  • Page 106 When in doubt, look it up...
  • Page 107 When in doubt, look it up...
  • Page 108 Tenovis GmbH & Co. KG Tenovis B.V., Netherlands Geschäftsbereich Neptunusstraat 71 Kommunikationstechnik, Austria NL-2132 JP Hoofddorp Hietzinger Kai 139 Telephone +31-23-5656-410 A-1131 Wien Fax +31-23-5656-411 Telephone +43-1-8-7870 www.tenovis.nl Fax +43-1-8-7870-7370 Telecomunicaciones Tenovis, S.L, www.tenovis.at Spain Tenovis N.V., Belgium Ventas Telecomunicación...

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