Troubleshooting - Quanmax QutePC-2000 User Manual

Troubleshooting

1. System could not power on or power off by pressing power button
1.1. Check all power connections.
1.2. Make sure DC input existed but Status-LED of adapter didn't be lighted, the
adapter NG.
1.3. If you could not press the power button, its function is fail.
1.4. If power button could be pressed but Power-LED of QutePC-2000 didn't be
lighted, the power button fail.
1.5. If Power-LED of QutePC-2000 lighted and the system could not power off
after keep pressing the power button 4 seconds, the power button fail.
2. When system boot and you could hear the beep sound, you couldn't see
the any image.
2.1. Check the display power is in "Power On" status.
2.2. Check the display connector type.
2.3. Check the display connection between system and display device
2.4. If you used the DVI-I to D-Sub Adapter, check the connection and its
status.
2.5. If you could see POST message but you couldn't see any image on display
when entering Microsoft OS. Make sure already login OS.
Press "Ctrl+Alt+F1" for D-Sub connector Display (Using DVI-I to D-Sub
Adapter),
Press "Ctrl+Alt+F4" for DVI-I connector Display
(Please make sure your system runs in auto-login mode!)
3. When system boot for a while, you could not hear the beep sound. The
system was dead, please apply the RMA.
4. No sound from headphones.
Check the headphone cable connection — Ensure that the headphone
cable is securely inserted into the headphone connector.
Adjust the windows volume control — Click or double-click the speaker icon
in the lower-right corner of your screen. Ensure that the volume is turned up
and that the sound is not muted.
QutePC‐2000 User's Manual
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Chapter 5