Basic Handset Features - Polycom 8400 Series Quick Start Manual

Basic Handset Features

Basic handset features offer you the ability to place, answer, end,
hold, resume, and otherwise manage your incoming and outgoing
calls. Other basic features include muting, transferring,
forwarding, and conference calls.
Placing a Call
You can begin a call using one of the following methods:
Enter a Number
Entering numbers using the handset keypad is the default dialing
mode. Pressing any number on the keypad opens the Dialer,
which will automatically display similar numbers from your
Contact Directory for you to select. As you enter additional
numbers, the list is filtered. You can choose a contact from the list
or continue to enter the number. Press the Start key to make the
call.
Enter a number in
the number field
The Contact
Directory list will be
filtered according to
the number entered
Enter a Name
To place a call to an existing directory contact by entering the
name, press the Start key to open the Dialer. Select the Entry
Mode soft key and select the Name option. As you enter the
letters of the name, the list of contacts shown is filtered. Highlight
the name and press the Start key.
Call a Contact
Navigate to Contacts/Call Lists > Contact Directory. Contacts
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are sorted alphabetically. Scroll to highlight or use the Search
soft key. Press the Start key to dial the number.
Use Speed Dial
Press the Speed Dial soft key from the Home screen to display
the shortcut menu of Favorites—those contacts with speed dial
numbers 1-10. Dial any contact by pressing the corresponding
speed dial index number(s) on the keypad. Index numbers are
assigned when a contact is entered. See
page 12.
Answering a Call
Press the Start key. If Multi Key Answer is enabled, press any
keypad key (except soft keys and side buttons).
Incoming Call Management
When you are in an active call, the call window replaces the
Session Manager when you receive another call. You can:
• Reject the call by pressing End. If voicemail is available, the call
will be routed to voicemail.
• Silence the ring by pressing the Ignore soft key. The call will
appear in the Session Manager until it stops ringing. If
unanswered, it will be routed to voicemail, if available.
• Answer the call by pressing Ignore to open the Session
Manager. Press Hold to place your active call on hold and press
Start to answer the incoming call.
• To end the current call and answer the incoming call, press
Ignore to open the Session Manager and press End to end the
current call. Then press Start to answer the incoming call.
• Forward the call to another number by pressing the Forward soft
key. See
Forward an Incoming Call
Microphone Mute
The Mute soft key appears during active calls. Press this key to
mute the microphone.
You can still hear all other parties while Mute is enabled, but other
parties cannot hear you.
Contact Directory
on page 11.
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on