Hard Drive Problems - HP ProLiant DL100 Series User Manual

Replace any required non-functioning fans and restart the server. Refer to the server documentation
5.
for specifications on fan requirements.
Be sure all fan slots have fans or blanks installed. Refer to the server documentation for requirements.
6.
Verify the fan airflow path is not blocked by cables or other material.
7.

Hard drive problems

System completes POST but hard drive fails
Action:
Be sure no loose connections (on page 54) exist.
1.
Be sure no device conflict exists.
2.
Be sure the hard drive is properly cabled and terminated if necessary.
3.
Be sure the SCSI cable is working by replacing it with a known functional cable.
4.
Run Insight Diagnostics
5.
indicated.
Hard drive is not recognized by the server
Action:
Check the LEDs on the hard drive to be sure they indicate normal function. Refer to the server
1.
documentation or the HP website for information on hard drive LEDs.
Be sure no loose connections (on page 54) exist.
2.
Remove the hard drive and be sure the configuration jumpers are set properly.
3.
If using an array controller, be sure the hard drive is configured in an array. Run the array
4.
configuration utility.
Be sure the drive is properly configured. Refer to the drive documentation to determine the proper
5.
configuration.
If it is a non-hot-plug drive, be sure a conflict does not exist with another hard drive. Check for SCSI
6.
ID conflicts.
Be sure the correct drive controller drivers are installed.
7.
Data is inaccessible
Action:
Be sure the files are not corrupt. Run the repair utility for the operating system.
1.
Be sure no viruses exist on the server. Run a current version of a virus scan utility.
2.
When a TPM is installed and is being used with BitLocker™, be sure the TPM is enabled in RBSU
3.
("HP ROM-Based Setup
operating system documentation.
When migrating encrypted data to a new server, be sure to follow the recovery procedures in the
4.
operating system documentation.
("HP Insight Diagnostics" on page 51) and replace failed components as
Utility" on page 52). See the TPM replacement recovery procedure in the
Troubleshooting 76