HP DL120 - ProLiant - G5 User Manual
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HP DL120 - ProLiant - G5 User Manual

HP DL120 - ProLiant - G5 User Manual

Hp proliant dl100 series server user guide for hp proliant dl120 generation 5 servers
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HP ProLiant DL100 Series Server

User Guide

for HP ProLiant DL120 Generation 5 Servers
Part Number 466547-001
March 2008 (First Edition)

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Summary of Contents for HP DL120 - ProLiant - G5

  • Page 1: User Guide

    HP ProLiant DL100 Series Server User Guide for HP ProLiant DL120 Generation 5 Servers Part Number 466547-001 March 2008 (First Edition)
  • Page 2 © Copyright 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Operations........................... 6 Power up the server............................6 Power down the server ..........................6 Remove the server from the rack ........................6 Remove the primary access panel ........................7 Remove the secondary access panel ......................7 Remove the PCI riser board assembly......................7 Install the PCI riser board assembly ........................
  • Page 4 Auto-configuration process .......................... 34 BIOS Serial Console ........................... 35 ROMPaq utility............................35 LO100c Remote Management ........................35 HP Insight Diagnostics ..........................35 Keeping the system current .......................... 35 Drivers ............................35 Firmware............................36 Subscriber's choice .......................... 36 Troubleshooting .......................... 37 Common problem resolution........................
  • Page 5 Electrostatic discharge......................... 85 Preventing electrostatic discharge ........................ 85 Grounding methods to prevent electrostatic discharge..................85 Technical support........................86 HP contact information..........................86 Before you contact HP ..........................86 Customer Self Repair ..........................86 Acronyms and abbreviations......................94 Index............................97 Contents 5...

  • Page 6: Operations

    Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power.

  • Page 7: Remove The Primary Access Panel

    Remove the server from the rack. For more information, see the documentation that ships with the rack mounting option. Place the server on a sturdy, level surface. Remove the primary access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 8: Install The Pci Riser Board Assembly

    Power down the server (on page 6). Remove the server from the rack (on page 6). Remove the primary access panel (on page 7). Disconnect any internal or external cables connected to any existing expansion boards. Remove the PCI riser board assembly. Install the PCI riser board assembly CAUTION: To prevent damage to the server or expansion boards, power down the server and...
  • Page 9 Install the server into the rack. Operations 9...

  • Page 10: Setup

    Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.

  • Page 11: Optimum Environment

    Optimum environment When installing the server, select a location that meets the environmental standards described in this section. Space and airflow requirements Tower server In a tower configuration, leave at least a 7.6-cm (3-in) clearance space at the front and back of the server for proper ventilation.

  • Page 12: Temperature Requirements

    Temperature requirements To ensure continued safe and reliable equipment operation, install or position the system in a well- ventilated, climate-controlled environment. The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F). CAUTION: To reduce the risk of damage to the equipment when installing third-party options: Do not permit optional equipment to impede airflow around the server or to increase the...

  • Page 13: Rack Warnings

    Furthermore, you must be sure that all power distribution devices used in the installation, such as branch wiring and receptacles, are listed or certified grounding-type devices. Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug.

  • Page 14: Registering The Server

    with the server or the CD that shipped with the option. The drivers may have updates that are available on the HP website (http://www.hp.com/support). Follow the on-screen instructions to begin the installation process. Registering the server To register the server, refer to the HP Registration website (http://register.hp.com). Setup 14...

  • Page 15: Hardware Options Installation

    Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 16: Sas Or Sata Hard Drive Options

    Install the DIMM. Install the access panel. Install the server into the rack. SAS or SATA hard drive options The server supports up to two SATA hard drives with the embedded controller. The server supports up to two SAS or two SATA hard drives with the following options: •...
  • Page 17 Using a T-10 Torx screwdriver, remove the hard drive carrier. Remove four T-10 screws from the hard drive carrier. Install the hard drive. Hardware options installation 17...
  • Page 18 Install the hard drive assembly. Route and connect the hard drive data and power cables to the hard drive. For SAS and SATA device numbers, see the server installation sheet. SATA hard drive Hardware options installation 18...
  • Page 19 SAS hard drive Connect the hard drive data cables: For SATA hard drives, connect the cable to the system board. For more information, see the server installation sheet. For SAS hard drives, connect the optional SAS/SATA controller cable to the optional SAS controller.

  • Page 20: Sas Hard Drive Led Cable Option

    SAS hard drive LED cable option The SAS hard drive LED cable provides LED functionality for SAS hard drives when an optional SAS controller and an optional SAS controller cable are installed. To install the component: Power down the server (on page 6). Remove the server from the rack (on page 6).
  • Page 21 Using a T-15 Torx screwdriver, remove the 12.7-mm optical drive carrier. Remove the 12.7-mm optical drive blank. Hardware options installation 21...
  • Page 22 Locate and remove the four M2 screws on the bottom of the carrier. Install the 12.7-mm optical drive in the optical drive carrier. Hardware options installation 22...
  • Page 23 Using a T-15 Torx screwdriver, install the interposer board. Install the 12.7-mm optical drive assembly and carrier. Hardware options installation 23...

  • Page 24: Expansion Board Option

    Connect the power cable and the optical drive cable to the 12.7-mm optical drive. Route and connect the optical drive cable to the system board. Install the secondary access panel. Install the primary access panel. Install the server into the rack. Expansion board option To install the component: Power down the server (on page 6).

  • Page 25: Pci-X Riser Board Option

    Remove the PCI riser board assembly (on page 7). Remove the expansion slot cover. Install the expansion board. IMPORTANT: The server does not power up if the PCI riser board assembly is not seated properly. Install the PCI riser board assembly (on page 8). Install the primary access panel.
  • Page 26 Remove the server from the rack (on page 6). Remove the primary access panel (on page 7). Disconnect any internal cables connected to any existing expansion boards. Remove the PCI riser board assembly (on page 7). Remove any installed expansion boards. Remove the PCIe riser board from the assembly.

  • Page 27: Storage Controller Option

    Install the optional PCI-X riser board. Install the expansion board ("Expansion board option" on page 24). IMPORTANT: The server does not power up if the PCI riser board assembly is not seated properly. Install the PCI riser board assembly (on page 8). Connect any internal cables for expansion boards.

  • Page 28: Battery-Backed Write Cache Battery Option

    Install the PCI riser board assembly (on page 8). Install the secondary access panel. Install the primary access panel. Install the server into the rack. Battery-backed write cache battery option CAUTION: To prevent a server malfunction or damage to the equipment, do not add or remove the battery pack while an array capacity expansion, RAID level migration, or stripe size migration is in progress.

  • Page 29: Dedicated Lo100C Management Port Module Option

    Install the battery. Route the cable ("Battery cabling for BBWC" on page 32). Connect the cable to the cache module. For clarity, the server is not shown in this illustration. Install the primary access panel. Install the server into the rack. Dedicated LO100c management port module option To install the component: Power down the server (on page 6).
  • Page 30 Remove the management port option cover. Using a T-15 Torx screwdriver, install the dedicated LO100c management port module. Install the primary access panel. Install the server into the rack. Connect the dedicated LO100c management port to a LAN from which the server is managed. Connect the AC power cord to the AC power source.

  • Page 31: Cabling

    Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. Server cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or air flow can be blocked.

  • Page 32: Battery Cabling For Bbwc

    Battery cabling for BBWC BBWC battery cabling to an optional controller in slot 1 Cabling 32...

  • Page 33: Bbwc Battery Cabling To An Optional Controller In Slot 2

    BBWC battery cabling to an optional controller in slot 2 Cabling 33...

  • Page 34: Software And Configuration Utilities

    Software and configuration utilities BIOS Setup Utility To use the BIOS Setup Utility, use the following keys: • To access the BIOS Setup Utility, press the F10 key during power-up when prompted. • To navigate the menu system, use the arrow keys. •...

  • Page 35: Bios Serial Console

    To change any ORCA default settings and override the auto-configuration process, press the F8 key when prompted. By default, the auto-configuration process configures the system for the English language. To change any default settings in the auto-configuration process (such as the settings for language, operating system, and primary boot controller), execute the BIOS Setup Utility (on page 34) by pressing the F10 key during power-up when prompted.

  • Page 36: Firmware

    Firmware To update the server firmware (BIOS or BMC), use the ROMPaq utility (on page 35). Subscriber's choice HP's Subscriber's Choice is a customizable subscription sign-up service that customers use to receive personalized email product tips, feature articles, driver and support alerts, or other notifications. To create a profile and select notifications, refer to the HP website (http://www.hp.com/go/subscriberschoice).

  • Page 37: Troubleshooting

    Troubleshooting Common problem resolution Loose connections (on page 37) Service notifications (on page 37) Firmware updates (on page 37) DIMM handling guidelines (on page 38) SAS and SATA hard drive guidelines (on page 38) Loose connections Action: • Be sure all power cords are securely connected. •...

  • Page 38: Dimm Handling Guidelines

    • Components for option firmware updates available from the HP Storage Products Software and Drivers website (http://www.hp.com/support/proliantstorage) HP offers a subscription service that can provide notification of firmware updates. For more information, see "Subscriber's Choice (on page 36)." For detailed information on updating firmware, see "Firmware maintenance (on page 72)." DIMM handling guidelines CAUTION: Failure to properly handle DIMMs can cause damage to DIMM components and...

  • Page 39: Important Safety Information

    To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section, "Start diagnosis flowchart (on page 42)," and follow the appropriate diagnostic path. If the other flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis flowchart (on page 43)."...

  • Page 40: Warnings And Cautions

    This symbol indicates that the component exceeds the recommended weight for one individual to handle safely. 49-109 kg WARNING: To reduce the risk of personal injury or damage to the equipment, observe local occupational health and safety requirements and guidelines for manual 100-240 lb material handling.

  • Page 41: Preparing The Server For Diagnosis

    CAUTION: To properly ventilate the system, you must provide at least 7.6 cm (3.0 in) of clearance at the front and back of the server. CAUTION: The server is designed to be electrically grounded (earthed). To ensure proper operation, plug the AC power cord into a properly grounded AC outlet only. Preparing the server for diagnosis Be sure the server is in the proper operating environment with adequate power, air conditioning, and humidity control.

  • Page 42: Start Diagnosis Flowchart

    flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis flowchart (on page 43)." The General diagnosis flowchart is a generic troubleshooting process to be used when the problem is not server-specific or is not easily categorized into the other flowcharts. The available flowcharts include: •...

  • Page 43: General Diagnosis Flowchart

    General diagnosis flowchart The General Diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not correct the problem, use the following flowchart. Item "Symptom information (on page 41)" "Loose connections (on page 37)"...
  • Page 44 Item • Server maintenance and service guide, located on the Support CD or the HP website (http://www.hp.com/products/servers/platforms) • "Hardware problems (on page 52)" • Server maintenance and service guide, located on the Support CD or the HP website (http://www.hp.com/products/servers/platforms) • Server maintenance and service guide, located on the Support CD or the HP website (http://www.hp.com/products/servers/platforms)
  • Page 45 Power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Troubleshooting 45...
  • Page 46 Possible causes: • Improperly seated or faulty power supply • Loose or faulty power cord • Power source problem • Power on circuit problem • Improperly seated component or interlock problem • Faulty internal component Item Server maintenance and service guide, located on the Support CD or the HP website (http://www.hp.com/products/servers/platforms) "General diagnosis flowchart (on page 43)"...

  • Page 47: Post Problems Flowchart

    POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device. • Server completes POST with errors Possible problems: • Improperly seated or faulty internal component •...
  • Page 48 Item Server maintenance and service guide, located on the Support CD or the HP website (http://www.hp.com/products/servers/platforms) "Loose connections (on page 37)" "General memory problems are occurring (on page 61)" • "Hardware problems (on page 52)" • Server maintenance and service guide, located on the Support CD or the HP website (http://www.hp.com/products/servers/platforms) "Symptom information (on page 41)"...

  • Page 49: Os Boot Problems Flowchart

    OS boot problems flowchart Symptom: Server does not boot a previously installed operating system. Possible causes: • Corrupted operating system • Hard drive subsystem problem Item "HP Insight Diagnostics (on page 35)" Troubleshooting 49...
  • Page 50 Item • "Operating system problems ("Introduction to software problems" on page 69)" • "HP contact information (on page 86)" "General memory problems are occurring (on page 61)" • "Hardware problems (on page 52)" • Server maintenance and service guide, located on the Support CD or the HP website (http://www.hp.com/products/servers/platforms) "General diagnosis flowchart (on page 43)"...

  • Page 51: Server Fault Indications Flowchart

    Server fault indications flowchart Symptom: Server boots, but the internal health LED or external health LED is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes: • Improperly seated or faulty internal or external component •...

  • Page 52: Hardware Problems

    Hardware problems The procedures in this section are comprehensive and include steps about or references to hardware features that may not be supported by the server you are troubleshooting. Hardware problems Power problems (on page 53) General hardware problems (on page 54) Internal system problems (on page 56) External device problems (on page 63) System short circuit...

  • Page 53: Power Problems

    Power problems Power source problems (on page 53) Power supply problems (on page 53) UPS problems (on page 53) Power source problems Action: Press the Power On/Standby button to be sure it is on. If the server has a Power On/Standby button that returns to its original position after being pressed, be sure you press the switch firmly.

  • Page 54: Unknown Problem

    Check the UPS LEDs to be sure a battery or site wiring problem has not occurred. See the UPS documentation. If the UPS sleep mode is initiated, disable sleep mode for proper operation. The UPS sleep mode can be turned off through the configuration mode on the front panel. Change the battery to be sure damage was not caused by excessive heat, particularly if a recent air conditioning outage has occurred.

  • Page 55: Problems With New Hardware

    Unknown problem (on page 54) Third-party device problems (on page 56) Testing the device (on page 56) Problems with new hardware Action: Refer to the server documentation to be sure the hardware being installed is a supported option on the server. Remove unsupported hardware. Refer to the release notes included with the hardware to be sure the problem is not caused by a last minute change to the hardware release.

  • Page 56: Internal System Problems

    Third-party device problems Action: Refer to the server and operating system documentation to be sure the server and operating system support the device. Be sure the latest device drivers are installed. Refer to the device documentation to be sure the device is properly installed. For example, a third- party PCI or PCI-X board may be required to be installed on the primary PCI or PCI-X bus, respectively.
  • Page 57 Be sure the media from which you are attempting to boot is not damaged and is a bootable CD. If attempting to boot from a USB CD-ROM drive, refer to the operating system and server documentation to be sure both support booting from a USB CD-ROM drive. Data read from the drive is inconsistent, or drive cannot read data Action: Clean the drive and media.
  • Page 58 Latest firmware indicates a defective tape, or head clogs occur regularly Action: Replace the tape. Other errors are occurring Action: Replace the drive. DLT drive problems Server cannot write to tape Action: • If the drive cleaning light is on, clean the drive. NOTE: DLT cleaning cartridges are good for only 20 uses.
  • Page 59 • Refer to the tape drive documentation to be sure the type of tape being used is supported by the drive. Server cannot find the DLT drive Action: • Be sure a device conflict does not exist. Check for duplicate SCSI IDs in use and refer to the documentation of the DLT drive and the array controller to be sure they are compatible.

  • Page 60: Hard Drive Problems

    Hard drive problems System completes POST but hard drive fails Action: Be sure no loose connections (on page 37) exist. Be sure no device conflict exists. Be sure the hard drive is properly cabled and terminated if necessary. Be sure the SCSI cable is working by replacing it with a known functional cable. Run Insight Diagnostics ("HP Insight Diagnostics"...

  • Page 61: Memory Problems

    Run HP Insight Diagnostics (on page 35). Then, replace failed components as indicated. When the drive is a replacement drive on an array controller, be sure that the drive is the same type and of the same or larger capacity than the original drive. Memory problems General memory problems are occurring Action:...
  • Page 62 Server fails to recognize existing memory Action: Reseat the memory. Use care when handling DIMMs ("DIMM handling guidelines" on page 38). Be sure the memory is configured properly. See the server documentation. Be sure a memory count error did not occur ("Memory count error exists"...

  • Page 63: System Open Circuits And Short Circuits

    processor and its associated PPM (if applicable) one by one, restarting each time, to find the faulty processor or processors. Be sure the processor configurations at each step are compatible with the server requirements. PPM problems Action: If the PPMs are not integrated on the system board: CAUTION: Do not operate the server for long periods with the access panel open or removed.

  • Page 64: Video Problems

    Diagnostic adapter problems (on page 66) Modem problems (on page 66) Network controller problems (on page 68) Video problems Screen is blank for more than 60 seconds after you power up the server Action: Power up the monitor and be sure the monitor light is on, indicating that the monitor is receiving power.

  • Page 65: Audio Problems

    • Be sure the 15-pin VGA cable is securely connected to the correct VGA port on the server and to the monitor. • Be sure the monitor and any KVM switch are compatible with the VGA output of the server. Slow-moving horizontal lines are displayed Action: Be sure magnetic field interference is not occurring.

  • Page 66: Modem Problems

    Diagnostic adapter problems Action: If the diagnostic adapter does not have hot-plug functionality, be sure you are not using a PS/2 keyboard or mouse. With a PS/2 keyboard or mouse, the diagnostic adapter cannot be connected as a hot-plug device. Connect the diagnostic adapter before booting the server, or switch to USB devices (if supported) to use the diagnostic adapter hot-plug functionality.
  • Page 67 Modem does not answer an incoming call Action: Enable the auto-answer option in the communications software. Be sure an answering machine is not answering the line before the modem is able to answer. Turn off the answering machine. Reconfigure the auto-answer option to respond in fewer rings than the answering machine. Restart the server, and then reattempt the connection.

  • Page 68: Network Controller Problems

    You are unable to connect at 56 Kbps Action: Find out the maximum baud rate at which the ISP connects, and change the settings to reflect this. Reattempt to connect at a lower baud rate. Be sure no line interference exists. Retry the connection by dialing the number several times. If conditions remain poor, contact the telephone company to have the line tested.

  • Page 69: Software Tools And Solutions

    Network controller stopped working when an expansion board was added Action: Be sure no loose connections (on page 37) exist. Be sure the server and operating system support the controller. Refer to the server and operating system documentation. Be sure the new expansion board has not changed the server configuration, requiring reinstallation of the network driver.

  • Page 70: Operating System Problems

    Install the current drivers. If you apply the update and have problems, refer to the Software and Drivers Download website (http://h18007.www1.hp.com/support/files/server) to find files to correct the problems. Operating system problems Operating system locks up Action: Scan for viruses with an updated virus scan utility. Errors are displayed in the error log Action: Follow the information provided in the error log, and then refer to the operating system documentation.

  • Page 71: Linux Operating Systems

    Windows® 2000—Emergency Repair Diskette. If the operating system was factory-installed, click Start>Programs>System Tools to access the Emergency Repair Disk Utility. Refer to the operating system documentation for more information. Linux—Refer to the operating system documentation for information. Linux operating systems For troubleshooting information specific to Linux operating systems, refer to the Linux for ProLiant website (http://h18000.www1.hp.com/products/servers/linux).

  • Page 72: Firmware Maintenance

    Firmware maintenance HP has developed technologies to help ensure that HP servers provide maximum uptime with minimal maintenance. Many of these technologies also reduce server management efforts, enabling administrators to work on issues and resolve problems without taking servers offline. Types of ROM Types of ROMs include: •...

  • Page 73: Contacting Hp

    After the ROMPaq utility flashes the ROM for the selected devices, cycle power manually to reboot the system back into the operating system. Option ROMPaqs have been retired as an upgrade delivery method for storage options. Firmware upgrades for storage options are now delivered using Smart Components and Smart Component deployment utilities.

  • Page 74: Server Information You Need

    IMPORTANT: Collect the appropriate server information ("Server information you need" on page 74) and operating system information ("Operating system information you need" on page 75) before contacting HP for support. For the name of the nearest HP authorized reseller: • In the United States, see the HP US service locator webpage (http://www.hp.com/service_locator).

  • Page 75: Operating System Information You Need

    Operating system information you need Depending on the problem, you may be asked for certain pieces of information. Be prepared to access the information listed in the following sections, based on operating system used. Microsoft® operating systems Collect the following information: •...
  • Page 76 cat /proc/cpuinfo rpm -ga dmesg lsmod ps -ef ifconfig -a chkconfig -list mount • Contents of the following files: /var/log/messages /etc/modules.conf or etc/conf.modules /etc/lilo.conf or /etc/grub.conf /etc/fstab • If HP drivers are installed: Version of the drivers used List of drivers •...

  • Page 77: Battery Replacement

    Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 78 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Battery replacement 78...

  • Page 79: Regulatory Compliance Notices

    Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.

  • Page 80: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only

    To identify this product, refer to the part, series, or model number found on the product. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.

  • Page 81: Canadian Notice (Avis Canadien)

    EMC Directive 2004/108/EC Compliance with these directives implies conformity to applicable harmonized European standards (European Norms) which are listed on the EU Declaration of Conformity issued by Hewlett-Packard for this product or product family. This compliance is indicated by the following conformity marking placed on the product: This marking is valid for non-Telecom products and EU harmonized Telecom products (e.g.

  • Page 82: Japanese Notice

    This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.

  • Page 83: Korean Notice

    Korean notice Class A equipment Class B equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825-1.

  • Page 84: Taiwan Battery Recycling Notice

    WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: Do not attempt to recharge the battery. •...

  • Page 85: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 86: Technical Support

    Technical support HP contact information For the name of the nearest HP authorized reseller: • In the United States, see the HP US service locator webpage (http://www.hp.com/service_locator). • In other locations, see the Contact HP worldwide (in English) webpage (http://welcome.hp.com/country/us/en/wwcontact.html). For HP technical support: •...
  • Page 87 • Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair.

  • Page 88: Riparazione Da Parte Del Cliente

    l'ensemble des frais d'expédition et de retour, et détermine la société de courses ou le transporteur à utiliser. Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP (http://www.hp.com/go/selfrepair).

  • Page 89: Reparaciones Del Propio Cliente

    lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen. HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“...

  • Page 90: Reparo Feito Pelo Cliente

    de envío. Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
  • Page 91 • Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. • Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente.
  • Page 92 Technical support 92...
  • Page 93 Technical support 93...

  • Page 94: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Automatic Server Recovery BIOS Basic Input/Output System double data rate International Electrotechnical Commission keyboard, video, and mouse light-emitting diode LO100 HP Lights-Out 100 Remote Management processors NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association network interface controller...
  • Page 95 NVRAM non-volatile memory ORCA Option ROM Configuration for Arrays peripheral component interface PCI Express Peripheral Component Interconnect Express PCI-X peripheral component interconnect extended power distribution unit POST Power-On Self Test processor power module ProLiant Support Pack RAID redundant array of inexpensive (or independent) disks read-only memory serial attached SCSI SATA...
  • Page 96 SDRAM synchronous dynamic RAM TMRA recommended ambient operating temperature unit identification universal serial bus Acronyms and abbreviations 96...

  • Page 97: Index

    Index drive failure, detecting 57, 58 access panel 7 airflow requirements 12 electrical grounding requirements 12 audio 65 electrostatic discharge 85 authorized reseller 73, 86 environmental requirements 10 authorized technician 40 error messages 70 European Union notice 81 expansion board 24 battery 28, 54, 77, 83 battery-backed write cache (BBWC) 28 BBWC cabling 32...
  • Page 98 problem diagnosis 37, 41 processors 62 Japanese notice 82 rack installation 13 keyboard 65 rack resources 10 rack stability 40 registering the server 14 regulatory compliance notices 79, 81 laser devices 83 required information 74, 86 LEDs 54 restoring 70 LEDs, troubleshooting 37, 41 riser board 7, 8, 25 Linux 71, 75...
  • Page 99 utilities 34 ventilation 10 video problems 64, 65 warnings 13, 40 website, HP 86 Index 99...

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