Hard Drive Problems - HP ProLiant DL120 User Manual

Be sure no ventilation problems exist. If you have been operating the server for an extended period of
3.
time with the access panel removed, airflow may have been impeded, causing thermal damage to
components. Refer to the server documentation for further requirements.
Be sure no POST error messages are displayed while booting the server that indicate temperature
4.
violation or fan failure information. Refer to the server documentation for the temperature requirements
for the server.
Replace any required non-functioning fans and restart the server. Refer to the server documentation for
5.
specifications on fan requirements.
Be sure all fan slots have fans or blanks installed. Refer to the server documentation for requirements.
6.
Verify the fan airflow path is not blocked by cables or other material.
7.

Hard drive problems

System completes POST but hard drive fails
Action:
Be sure no loose connections (on page 53) exist.
1.
Be sure no device conflict exists.
2.
Be sure the hard drive is properly cabled and terminated if necessary.
3.
Be sure the SCSI cable is working by replacing it with a known functional cable.
4.
Run Insight Diagnostics
5.
indicated.
Hard drive is not recognized by the server
Action:
Check the LEDs on the hard drive to be sure they indicate normal function. Refer to the server
1.
documentation or the HP website for information on hard drive LEDs.
Be sure no loose connections (on page 53) exist.
2.
Remove the hard drive and be sure the configuration jumpers are set properly.
3.
If using an array controller, be sure the hard drive is configured in an array. Run the array configuration
4.
utility.
Be sure the drive is properly configured. Refer to the drive documentation to determine the proper
5.
configuration.
If it is a non-hot-plug drive, be sure a conflict does not exist with another hard drive. Check for SCSI ID
6.
conflicts.
Be sure the correct drive controller drivers are installed.
7.
Data is inaccessible
Action:
Be sure the files are not corrupt. Run the repair utility for the operating system.
1.
Be sure no viruses exist on the server. Run a current version of a virus scan utility.
2.
("HP Insight Diagnostics" on page 51) and replace failed components as
Troubleshooting 74