HP ProLiant DL100 Series User Manual page 4

Hard drive guidelines ....................................................................................................................... 27
Removing a hard drive blank ............................................................................................................ 27
Removing a hard drive ..................................................................................................................... 27
Installing a hot-plug hard drive .......................................................................................................... 28
Installing a non-hot-plug hard drive .................................................................................................... 29
Optical drive option ................................................................................................................................... 33
Expansion board option .............................................................................................................................. 34
PCI-X riser board option .............................................................................................................................. 35
Storage controller option ............................................................................................................................. 37
SAS hard drive LED cable option ................................................................................................................. 37
Battery-backed write cache battery pack option ............................................................................................. 38
Installing the FBWC module and capacitor pack ........................................................................................... 40
HP Trusted Platform Module option .............................................................................................................. 42
Installing the Trusted Platform Module board ....................................................................................... 42
Retaining the recovery key/password ................................................................................................. 44
Enabling the Trusted Platform Module ................................................................................................. 44
Cabling ..................................................................................................................................... 45
Cabling overview ....................................................................................................................................... 45
Server cabling ........................................................................................................................................... 45
BBWC battery cabling to an optional controller............................................................................................. 46
Power supply (500 W) cabling .................................................................................................................... 46
SATA cabling ............................................................................................................................................ 47
SATA cabling to the SGPIO connector and the 12C cable connector............................................................... 47
SAS cabling to the SGPIO connector and the 12C cable connector................................................................. 48
Internal USB cabling ................................................................................................................................... 48
Fan cabling ............................................................................................................................................... 49
Software and configuration utilities ............................................................................................... 50
BIOS Setup Utility ....................................................................................................................................... 50
Auto-configuration process .......................................................................................................................... 50
BIOS Serial Console ................................................................................................................................... 51
ROMPaq utility ........................................................................................................................................... 51
LO100i Remote Management ...................................................................................................................... 51
HP Insight Diagnostics ................................................................................................................................ 51
HP ROM-Based Setup Utility ........................................................................................................................ 52
Re-entering the server serial number and product ID ....................................................................................... 52
Keeping the system current .......................................................................................................................... 53
Drivers ............................................................................................................................................ 53
Firmware ......................................................................................................................................... 53
Subscriber's choice .......................................................................................................................... 53
Troubleshooting .......................................................................................................................... 54
Common problem resolution ........................................................................................................................ 54
Loose connections ............................................................................................................................ 54
Service notifications .......................................................................................................................... 54
Firmware updates ............................................................................................................................ 54
DIMM handling guidelines ................................................................................................................ 55
SAS and SATA hard drive guidelines ................................................................................................. 55
Problem diagnosis ...................................................................................................................................... 55
Important safety information .............................................................................................................. 56
Preparing the server for diagnosis ...................................................................................................... 58
Symptom information ........................................................................................................................ 58
Diagnostic steps ............................................................................................................................... 58