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ITS Telecom CGW-D Operation Manual

Cellular gateway
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CGW-D Installation and
Operation Manual
Release 2.2
March 2007

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Summary of Contents for ITS Telecom CGW-D

  • Page 1 CGW-D Installation and Operation Manual Release 2.2 March 2007...
  • Page 2 Warranty In the event this product proves to be defective in workmanship or materials within a period of one year from date of shipment, ITS will repair or replace the product at its discretion. Transportation will be the responsibility of the dealer/distributor. Under no circumstances shall ITS be liable for consequential or special damages, loss of revenue or user/dealer expenses arising out of or in connection with the use or performance of the product, whether...

  • Page 3: Table Of Contents

    3.2.3 DTMF Programming...................... 3-15 Chapter 4: Programming Guide Overview ............................4-1 CGW-D Start-Up and Idle Modes....................4-1 PC Programming Mode ........................4-2 Defining Permitted Cellular Prefixes (Home Use) ................4-2 Diverting an Incoming PSTN Call to a Cellular Number ..............4-4 Corporate PBX Trunk Usage ......................4-5 Call Back/Call Through Database Maintenance................4-5...
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  • Page 5: List Of Figures

    Install Shield Wizard Window – Select Program Folder..............2-2 Install Shield Wizard Window – Installtion Complete ................ 2-3 CGW-D Icon............................. 2-3 CGW-D Activation Thorugh Start Menu ................... 2-3 Found New Hardware Window ......................2-4 Found New Hardware Wizard – Window 1..................2-5 Found New Hardware Wizard –...
  • Page 6 Installation and Operation Guide File Menu............................3-1 Print Preview Window........................3-2 Communication Menu........................3-2 Read Parameters Window......................... 3-3 Send Parameters Window......................... 3-3 Communication Setting Window ...................... 3-3 Change Password Window ....................... 3-4 Tools Menu............................3-4 Read CDR Window ........................... 3-4 3-10 Clear CDR Warning ..........................

  • Page 7: Chapter 1: Introduction

    Purpose and Use The CGW-D is a cost-effective cellular gateway, call back system and call diverter for both private and corporate use. It supports extension and PSTN line interface (FXO – Foreign Exchange Office), and home phone and PBX trunk service (FXS –...

  • Page 8: Physical Description

    Installation and Operation Guide Physical Description The CGW-D device controls and connectors on the front panel are displayed in Figure 1-1. The SIM insertion port on the bottom panel is displayed in Figure 1-2. Antenna Connector LCD Display USB Connector...

  • Page 9: Getting Started

    CGW-D Getting Started Getting started with the CGW-D comprises the following stages: Preparation to operation: Connecting the device to 9 VDC power using the supplied adaptor. Installing the supplied GUI software on a PC (refer to Chapter 2 for instructions).

  • Page 10: Home Configuration

    Installation and Operation Guide Cellular Network PSTN Home Analog Phone Figure 1-3. Home Configuration Cellular Network PSTN PBX Trunk Interface Figure 1-4. Office Trunk Configuration...

  • Page 11: Office Trunk Gateway Configuration

    CGW-D Cellular Network Figure 1-5. Office Trunk Gateway Configuration Cellular Network PABX Extension PABX Home Analog Phone Figure 1-6. Office Extension – Configuration 1...
  • Page 12 Installation and Operation Guide Cellular Network PABX Extension PABX Figure 1-7. Office Extension – Configuration 2...

  • Page 13: Chapter 2: Software Installation

    CGW-D Chapter 2: Software Installation Overview This chapter provides step-by-step instructions for installation of the CGW-D GUI application software and the USB driver. Installation Procedure To install the software perform the step as follows: a. Insert the supplied CD into the drive.

  • Page 14: Install Shield Wizard Window - Destination Folder

    Installation and Operation Guide Figure 2-2. Install Shield Wizard Window – Destination Folder Click Next to continue. The next installation window opens (Figure 2-3). The recommended name for the program folder appears in the Program Folders field. If required, type another name in this field.

  • Page 15: Install Shield Wizard Window - Installtion Complete

    Click Finish. The installation window closes. An icon appears on your desktop (Figure 2-5). Figure 2-5. CGW-D Icon Activate the CGW-D application by either double-clicking the icon or through the Start menu (Figure 2-6). Figure 2-6. CGW-D Activation Thorugh Start Menu...

  • Page 16: Usb Driver Installation

    Installation and Operation Guide USB Driver Installation The USB installation driver software is included on the supplied CD. Please note, that you must select a driver that corresponds to the operation system installed on your PC. If an update is required, you can find the drivers you need on the following web page: http://www.ftdichip.com/Drivers/VCP.htm.
  • Page 17 CGW-D Figure 2-8. Found New Hardware Wizard – Window 1 d. Click Next. The next wizard window appears (Figure 2-9). Figure 2-9. Found New Hardware Wizard – Window 2...

  • Page 18: Browser Window

    Installation and Operation Guide e. Click the Search for a suitable driver for my device (recommended) radio button and click Next. The next wizard window appears (Figure 2-10). Figure 2-10. Found New Hardware Wizard – Window 3 Select the Specify a location check-box and click Next. A standard Windows browser opens (Figure 2-11).
  • Page 19 CGW-D g. Select the USB driver’s files location on the supplied CD and the operation system installed on the PC, and click Open. The next wizard window appears (Figure 2-12). Figure 2-12. Found New Hardware Wizard – Window 4 h. Click Next. An installation procedure is performed (Figure 2-13).

  • Page 20: Found New Hardware Window

    Installation and Operation Guide Click Next. A new window informs that USB-COM serial converter installation is completing. Figure 2-14. Found New Hardware Wizard – Window 6 Click Finish to finish USB-COM port converter installation and start the USB port installation. Found New Hardware window appears (Figure 2-15) and after a few seconds Found New Hardware Wizard window appears (Figure 2-16).
  • Page 21 CGW-D k. Click Next. The next wizard window appears (Figure 2-17). Figure 2-17. Found New Hardware Wizard – Window 8 Click the Search for a suitable driver for my device (recommended) radio button and click Next. The next wizard window appears (Figure 2-18).

  • Page 22: Browser Window

    Installation and Operation Guide m. Select the Specify a location check-box and click Next. A standard Windows browser opens (Figure 2-19). Figure 2-19. Browser Window n. Select the USB driver’s files location on the supplied CD and the operation system installed on the PC, and click Open.

  • Page 23: Computer Management Window

    CGW-D o. Click Next. A new window informs that USB-COM serial port installation is completing (Figure 2-21). Figure 2-21. Found New Hardware Wizard – Window 11 p. Click Finish to finalize the installation process. To test the connection between PC and Device perform the steps as follows: a.

  • Page 24: Usb To Com Port Selection Window

    Installation and Operation Guide Find the installed USB Serial Port and the corresponding PC COM port. On the VMS application main menu select Communication Com Port. USB To COM Port Selection window appears (Figure 2-23). Figure 2-23. USB to COM Port Selection Window Set the COM port as required.

  • Page 25: Chapter 3: User Interface

    This chapter displays all the system windows and details the function of all controls and fields. Main Screen Structure The CGW-D application is based on a tabbed pane that contains four menus (detailed in Paragraph 3.2.1) and four tabs (detailed in 3.2.2).

  • Page 26: Communication Menu

    Installation and Operation Guide Item Function Creates a new file (.cgwd format) Open Opens an existing file Save Saves file in a specified location Save As… Saves existing file under another name or location Print Configuration Parameters Enables to select parameters for printing by group Print…...

  • Page 27: Read Parameters Window

    CGW-D Item Function Read Configuration Opens the Read Parameters window (Figure 3-4) Send Configuration Opens the Send Parameters window (Figure 3-5) USB ComPort Selection Opens the Communication Setting window (Figure 3-6) Password Opens the Change Password window (Figure 3-7) Figure 3-4. Read Parameters Window Figure 3-5.

  • Page 28: Tools Menu

    Installation and Operation Guide Figure 3-7. Change Password Window 3.2.1.3 Tools Menu The Tools menu (Figure 3-1) serves for performing operations related to CDR viewing and deletion, device reset and software upgrade. Figure 3-8. Tools Menu Item Function Read CDR Opens the Read CDR window (Figure 3-9) Clear CDR Opens a warning message and enables to clear CDRs (Figure 3-10)

  • Page 29: Help Menu

    Figure 3-11. Help Menu Item Function Help topics Opens an online help file About CGW-D… Displays the software version (Figure 3-12) Figure 3-12. About Window 3.2.2 Window Tabs The operation window comprises the following tabs: Dialing Parameters tab (see Paragraph 3.2.2.1).

  • Page 30: Dialing Parameters Tab

    Installation and Operation Guide 3.2.2.1 Dialing Parameters Tab The Dialing Parameters tab (Figure 3-13) contains the options for dialing parameters configuration. Figure 3-13. Dialing Parameters Tab Item Function Default Range/Op tion List of Permitted This field is designated to contain the permitted Empty Max.

  • Page 31: Edit Prefix Window

    CGW-D Figure 3-15. Edit Prefix Window Item Function Default Range/ Option Max. number of Specifies the maximum number of digits digits to be dialed comprising a number. First digit timeout Specifies the timeout value in seconds for dialing the first digit of the number.
  • Page 32 Installation and Operation Guide Item Function Default Range/ Option Call Forward Call Forward Defines that incoming calls from the FXO side will Selected Disabled not be forwarded. No Answer Call Defines that if an incoming call from the FXO side Deselected Forward is not answered, it will be forwarded to the...

  • Page 33: System Parameters Tab

    CGW-D 3.2.2.2 System Parameters Tab The System Parameters tab (Figure 3-16) contains the options for systems parameters configuration. Figure 3-16. System Parameters Tab Item Function Default Range/ Option Cellular Channel Setting Cellular Engine Enables to set the interval in hours for cellular...
  • Page 34 Installation and Operation Guide Item Function Default Range/ Option PIN Code Enables to restrict changes to gateway by means Empty 4 digits, of a PIN code. For initial installation, the PIN code 0..9 requests on the SIM must be disabled using any GSM cellular phone.

  • Page 35: Tones Parameters Tab

    CGW-D Disconnection – Pulse Drop Enabled Activates pulse drop (loop current disconnection) Selected service and enables the Loop Disconnect Time field. Loop Disconnect Contains a value in msec for pulse interval that 100-1900 Time msec informs the PBX of call disconnection.
  • Page 36 Installation and Operation Guide Item Function Default Range/ Option Call Waiting Tone Enables a tone indicating that another call is Selected pending. During a cellular call, a new cellular call will be indicated by the call waiting tone, whereas a new PSTN call will be rejected. Gateway Dial Enables the gateway to generate a dial tone for Selected...

  • Page 37: Call Back/Call Through Tab

    CGW-D 3.2.2.4 Call Back/Call Through Tab The Call Back/Call Through tab contains the options for call back and call through configuration. Item Function Users List This button opens the Create User window (Figure 3-18). EDIT This button opens the Edit User window (Figure 3-19).

  • Page 38: Prefix Restriction Numbers Window

    Installation and Operation Guide Figure 3-20. Prefix Restriction Numbers Window Figure 3-21. Call Manipulation Window 3-14...

  • Page 39: Dtmf Programming

    CGW-D Item Function Default Range/ Option Public Call Through Allow Public Call Enables to provide a dial tone to any incoming Deselected Through cellular caller, which can make calls subject to the restrictions set in Prefix Restriction Numbers window and Max. Digits to Dial parameter.
  • Page 40 More than XX digits dialed: Number will be cut telephone off after reaching XX. number length). Reverse polarity. The CGW-D can be *320 + X programmed to send a “reverse polarity” where: command to the PBX, when a “call answer” is X = 0 –...
  • Page 41 CGW-D Operation Command Default Pulse drop (Loop disconnect) duration. *380 + XX 00 (disabled) The length of the loop current disconnection to where: indicate to the FXS direction about the XX = number of 1/10sec conversation end. Default 08 = 800 msec Conversation timeout.
  • Page 42 Installation and Operation Guide Operation Command Default Local Area Code (prefix) definition *426 + YY..YY+#, where: None YY..YY – up to 6 digits local area code Number of digits in Local PSTN number *427 + XX, where: XX – 01-09 Time to wait for No-Answer.
  • Page 43 DTMF amplitude level *490 + X, where: Y = level (3-9); 9 – highest. Roaming. *500 + X, where: The CGW-D will be able to register with X = 0, off another GSM operator. X = 1, on Busy tone detection time.
  • Page 44 Installation and Operation Guide Operation Command Default Call Back/ Call Through first digit operation. *565 + X, where: Specify operation, which the Gateway will X=0 – Disconnect implement if a Call Back/Call Through X=1 – Forward to phone (FXS) subscriber expired First Digit time out time interval.

  • Page 45: Chapter 4: Programming Guide

    Chapter 4: Programming Guide Overview This chapter provides programming instructions for the administrator. CGW-D Start-Up and Idle Modes To initialize the device and set it to idle mode, perform the steps as follows: Connect the supplied antenna to the Ant. socket.

  • Page 46: Pc Programming Mode

    Connect the PSTN line cable to the To PSTN socket on the device. Connect a home phone to the To Phone/PBX socket on the device. Launch the CGW-D application. Click ADD on the Dialing Parameters tab. Add Prefix window opens (Figure 4-4).

  • Page 47: Message Before Dialing

    CGW-D Enter password (default: 1234). If all parameters were successfully completed, the message Apply parameters completed appears on the screen. To test the function, lift the home phone receiver. The device displays a message (Figure 4-5). Please dial... Figure 4-5. Message Before Dialing Dial a cellular number beginning with the permitted prefix.

  • Page 48: Diverting An Incoming Pstn Call To A Cellular Number

    Set a value in No Answer Forwarding Time field (default value is 20). Figure 4-9. Call Forward to Cellular Number Click APPLY. m. To test the function, make an outside call to the CGW-D PSTN number. The device displays a message (Figure 4-5). Incoming Call Phone Ring Figure 4-10.

  • Page 49: Corporate Pbx Trunk Usage

    Connect a PBX trunk interface instead of a home phone to the device (see Office Trunk Configuration connection diagram in Chapter 1). Configure the PBX to route calls to the CGW-D. You may require assistance from the PBX administrator to make this configuration.

  • Page 50: Creating A New User

    Click APPLY. The user’s subscriber account was created in the database. Make a call to the CGW-D from the registered cellular phone. The device receives, the call, disconnects and calls the caller back. A message appears on the LCD (Figure 4-12).

  • Page 51: Corporate Usage As Cellular Gateway Connected To Pbx Extension

    CGW-D Corporate Usage as Cellular Gateway Connected to PBX Extension To use the CGW-D as a cellular gateway connected to a PBX extension, perform the steps as follows: Connect the CGW-D device according to Office Extension – Configuration 2 connection diagram in Chapter 1.
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