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ITS Telecom CGW-D Installation And Operation Manual

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CGW-D
Installation and
Operation Guide
Version 2 Release 4
June 2008

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  • Page 1 CGW-D Installation and Operation Guide Version 2 Release 4 June 2008...
  • Page 2 Warranty In the event this product proves to be defective in workmanship or materials within a period of one year from date of shipment, ITS will repair or replace the product at its discretion. Transportation will be the responsibility of the dealer/distributor. Under no circumstances shall ITS be liable for consequential or special damages, loss of revenue or user/dealer expenses arising out of or in connection with the use or performance of the product, whether based on contract, tort, or any other legal...

  • Page 4: Table Of Contents

    3.2.3 DTMF Programming....................3-16 Chapter 4: Programming Guide Overview .............................4-1 CGW-D Start-Up and Idle Modes ....................4-1 PC Programming Mode ......................4-2 Defining Permitted Cellular Prefixes (Home Use)...............4-2 Diverting an Incoming PSTN Call to a Cellular Number .............4-4 Corporate PBX Trunk Usage ......................4-5 Call Back/Call Through Database Maintenance .................4-5...
  • Page 5 Install Shield Wizard Window – Select Program Folder..............2-2 Install Shield Wizard Window – Installtion Complete ..............2-3 CGW-D Icon ............................ 2-3 CGW-D Activation Thorugh Start Menu ..................2-3 Found New Hardware Window......................2-4 Found New Hardware Wizard – Window 1 ..................2-5 Found New Hardware Wizard –...
  • Page 6 CGW-D List of Figures (Continued) Send Parameters Window ......................3-3 Communication Setting Window ..................... 3-3 Change Password Window ......................3-4 Tools Menu ............................. 3-4 Read CDR Window ......................... 3-4 3-10 Clear CDR Warning ........................3-5 3-11 Help Menu............................3-5 3-12 About Window ..........................
  • Page 7 Installation and Operation Guide...

  • Page 8: Overview

    Purpose and Use The CGW-D is a cost-effective cellular gateway, call back system and call diverter for both private and corporate use. It supports extension and PSTN line interface (FXO – Foreign Exchange Office), and home phone and PBX trunk service (FXS –...

  • Page 9: Physical Description

    Installation and Operation Guide Physical Description The front panel controls and connectors of the CGW-D device are displayed in Figure 1-1. The SIM insertion port on the bottom panel is displayed in Figure 1-2. Antenna Connector L CD Display US B Connector...

  • Page 10: Getting Started

    CGW-D Getting Started Getting started with the CGW-D comprises of the following steps: Preparation to operation: Connect the device to 9 VDC power using the supplied adaptor. Install the supplied GUI software on a PC (refer to Chapter 2 for instructions).

  • Page 11: Home Configuration

    The home analog phone places a call. If the destination subscriber is a cellular one, the call is forwarded by the CGW-D to the cellular network. Otherwise, the call is forwarded to the PSTN. Incoming calls from a cellular network are forwarded to an analog telephone.

  • Page 12: Office Trunk Gateway Configuration

    A Callback remote cellular user can call the PBX, and (if authorized) the call is disconnected and reversed. The CGW-D calls back the remote user and sends a dial tone. The remote user becomes now a local PBX member, and can (if authorized): Call any internal PBX station.
  • Page 13 Installation and Operation Guide This page is intentionally left blank...

  • Page 14: Chapter 2: Software Installation

    CGW-D Chapter 2: Software Installation Overview This chapter provides step-by-step instructions for installation of the CGW-D GUI application software and the USB driver. Installation Procedure To install the software perform the step as follows: a. Insert the supplied CD into the drive.

  • Page 15: Install Shield Wizard Window - Destination Folder

    Installation and Operation Guide Figure 2-2. Install Shield Wizard Window – Destination Folder c. Click Next to continue. The next installation window opens (Figure 2-3). The recommended name for the program folder appears in the Program Folders field. If required, type another name in this field.

  • Page 16: Install Shield Wizard Window - Installtion Complete

    Click Finish. The installation window closes. An icon appears on your desktop (Figure 2-5). Figure 2-5. CGW-D Icon Activate the CGW-D application by either double-clicking the icon or through the Start menu (Figure 2-6). Figure 2-6. CGW-D Activation Thorugh Start Menu...

  • Page 17: Usb Driver Installation

    When the device is connected via a USB cable to the PC and it is in programming mode, the CGW-D will not receive any incoming calls and will not make any outgoing calls. In case of an incoming call the caller will get a No Answer ring back tone.

  • Page 18: Found New Hardware Wizard – Window 1

    CGW-D Figure 2-8. Found New Hardware Wizard – Window 1 d. Click Next. The next wizard window appears (Figure 2-9). Figure 2-9. Found New Hardware Wizard – Window 2...

  • Page 19: Browser Window

    Installation and Operation Guide e. Click the Search for a suitable driver for my device (recommended) radio button and click Next. The next wizard window appears (Figure 2-10). Figure 2-10. Found New Hardware Wizard – Window 3 Select the Specify a location check-box and click Next. A standard Windows browser opens (Figure 2-11).

  • Page 20: Found New Hardware Wizard – Window 4

    CGW-D g. Select the USB driver’s files location on the supplied CD and the operation system installed on the PC, and click Open. The next wizard window appears (Figure 2-12). Figure 2-12. Found New Hardware Wizard – Window 4 h. Click Next. An installation procedure is performed (Figure 2-13).

  • Page 21: Found New Hardware Window

    Installation and Operation Guide Click Next. A new window informs that USB-COM serial converter installation is completing. Figure 2-14. Found New Hardware Wizard – Window 6 Click Finish to finish USB-COM port converter installation and start the USB port installation. Found New Hardware window appears (Figure 2-15) and after a few seconds Found New Hardware Wizard window appears (Figure 2-16).

  • Page 22: Found New Hardware Wizard – Window 8

    CGW-D k. Click Next. The next wizard window appears (Figure 2-17). Figure 2-17. Found New Hardware Wizard – Window 8 Click the Search for a suitable driver for my device (recommended) radio button and click Next. The next wizard window appears (Figure 2-18).

  • Page 23: Browser Window

    Installation and Operation Guide m. Select the Specify a location check-box and click Next. A standard Windows browser opens (Figure 2-19). Figure 2-19. Browser Window n. Select the USB driver’s files location on the supplied CD and the operation system installed on the PC, and click Open.

  • Page 24: Computer Management Window

    CGW-D o. Click Next. A new window informs that USB-COM serial port installation is completing (Figure 2-21). Figure 2-21. Found New Hardware Wizard – Window 11 p. Click Finish to finalize the installation process. To test the connection between PC and Device perform the steps as follows: a.

  • Page 25: Usb To Com Port Selection Window

    Installation and Operation Guide Find the installed USB Serial Port and the corresponding PC COM port. On the VMS application main menu select Communication Com Port. USB To COM Port Selection window appears (Figure 2-23). Figure 2-23. USB to COM Port Selection Window Set the COM port as required.

  • Page 26: Chapter 3: User Interface

    This chapter displays all the system windows and details the function of all controls and fields. Main Screen Structure The CGW-D application is based on a tabbed pane that contains four menus (see Paragraph 3.2.1) and four tabs (see Paragraph 3.2.2).

  • Page 27: Communication Menu

    Installation and Operation Guide Item Function Creates a new file (.cgwd format) Open Opens an existing file Save Saves file in a specified location Save As… Saves existing file under another name or location Print Configuration Parameters Enables to select parameters for printing by group Print Opens a standard Windows print dialog Print Preview...

  • Page 28: Read Parameters Window

    CGW-D Item Function Read Configuration Opens the Read Parameters window (Figure 3-4) Send Configuration Opens the Send Parameters window (Figure 3-5) USB ComPort Selection Opens the Communication Setting window (Figure 3-6) Password Opens the Change Password window (Figure 3-7) Figure 3-4. Read Parameters Window...

  • Page 29: Tools Menu

    Installation and Operation Guide Figure 3-6. Communication Setting Window Figure 3-7. Change Password Window 3.2.1.3 Tools Menu The Tools menu (Figure 3-1) serves for performing operations related to CDR viewing and deletion, device reset and software upgrade. Figure 3-8. Tools Menu Item Function Read CDR...

  • Page 30: Help Menu

    CGW-D Clear CDR Opens a warning message and enables to clear CDRs (Figure 3-10) Reset back to Factory default Resets the unit to factory default (restricted for administrators) Software Upgrade Enables to install an upgraded software version (restricted for administrators) Figure 3-9.

  • Page 31: Help Menu

    Installation and Operation Guide Figure 3-11. Help Menu Item Function Help topics Opens an online help file About CGW-D… Displays the software version (Figure 3-12) Figure 3-12. About Window...

  • Page 32: Window Tabs

    CGW-D 3.2.2 Window Tabs The operation window comprises the following tabs: Dialing Parameters tab (see Paragraph 3.2.2.1). System Parameters tab (see Paragraph 3.2.1.2). Tones Parameters tab (see Paragraph 0). Call Back/Call Through tab (see Paragraph 0). Dialing Parameters tab opens by default when the application is activated.

  • Page 33: Add Prefix Window

    Installation and Operation Guide Figure 3-14. Add Prefix Window Figure 3-15. Edit Prefix Window Item Function Default Range/ Option Max. number of Specifies the maximum number of digits digits to be dialed comprising a number. First digit timeout Specifies the timeout value in seconds for dialing the first digit of the number.
  • Page 34 CGW-D Item Function Default Range/ Option Call Forward Call Forward Defines that incoming calls from the FXO side will Selected Disabled not be forwarded. No Answer Call Defines that if an incoming call from the FXO side Deselected Forward is not answered, it will be forwarded to the number specified in the field below.

  • Page 35: System Parameters Tab

    Installation and Operation Guide 3.2.2.2 System Parameters Tab The System Parameters tab (Figure 3-16) contains the options for systems parameters configuration. Figure 3-16. System Parameters Tab Item Function Default Range/ Option Cellular Channel Setting Cellular Engine Enables to set the interval in hours for cellular 00-24 Reset Interval engine reset.
  • Page 36 PIN code. PIN code can be up to 8 digits. When entering the PIN code, one should dial "439 PIN code #". If the # won't be dialed the CGW-D will not acknowledge the PIN code Radio Frequency Support...

  • Page 37: Tones Parameters Tab

    Installation and Operation Guide Item Function Default Range/ Option Outgoing Calls Gateway sends reverse polarity to the FXS side Deselected Outgoing Calls when a call disconnection was received from the cellular network during outgoing calls only. All Calls Gateway sends reverse polarity to the FXS side Selected All Calls when a call disconnection was received from the...
  • Page 38 CGW-D Item Function Default Range/ Option DTMF Settings DTMF Sensitivity Contains a value of the DTMF sensitivity level of the gateway, which can be dialed from the PSTN. Applicable to PBX and cellular networks. DTMF Amplitude Contains a value of the amplitude of DTMF tones, which are dialed by gateway to PSTN or PBX directory.

  • Page 39: Call Back/Call Through Tab

    Installation and Operation Guide Item Function Default Range/ Option Silence Detection Contains a value in sec for gateway to detect Timer silence and disconnect call. APPLY Applies all changes. 3.2.2.4 Call Back/Call Through Tab The Call Back/Call Through tab contains the options for call back and call through configuration. Item Function Users List...

  • Page 40: Edit User Window

    CGW-D Figure 3-19. Edit User Window Figure 3-20. Prefix Restriction Numbers Window 3-15...

  • Page 41: Call Manipulation Window

    5 digits each. For each entry there is a rule to make changes in the detected CLI number. When the system detects an incoming call from the Callback/Call Through database user, the CGW-D calls back to the number, which is changed according to the rule from the Call Manipulation window.

  • Page 42: Dtmf Programming

    CGW-D Subscriber’s Timer Contains a value that defines the day of the 1-28 Reset Day in month in which the subscriber’s timer will be Month reset. Call Back/Through Enables to select the action that gateway will Disconnect Disconnect First Digit Timeout...
  • Page 43 More than XX digits dialed: Number will be cut telephone off after reaching XX. number length). Reverse polarity. The CGW-D can be *320 + X programmed to send a “reverse polarity” where: command to the PBX, when a “call answer” is X = 0 –...
  • Page 44 CGW-D Operation Command Default Disable End dialing digit functionality *394 Cellular network prefixes (White list). *400 + XX + YY..YY + # None The CGWT-D will transfer an outgoing call to where: the cellular network if and only if its direction is XX = 01 –...
  • Page 45 DTMF amplitude level *490 + X, where: Y = level (1-9); 9 – highest. Roaming. *500 + X, where: The CGW-D will be able to register with X = 0, off another GSM operator. X = 1, on Busy tone detection time.
  • Page 46 XX = time in minutes (00-99) CLIR (Calling Line Interface Restriction). *550 + X, where: The CGW-D can restrict its SIM telephone X = 0, off number display. X = 1, on...
  • Page 47 Installation and Operation Guide 3-22...

  • Page 48: Chapter 4: Programming Guide

    Chapter 4: Programming Guide Overview This chapter provides programming instructions for the administrator. CGW-D Start-Up and Idle Modes To initialize the device and set it to idle mode, perform the steps as follows: Connect the supplied antenna to the Ant. socket.

  • Page 49: Pc Programming Mode

    Connect the PSTN line cable to the To PSTN socket on the device. Connect a home phone to the To Phone/PBX socket on the device. Launch the CGW-D application. Click ADD on the Dialing Parameters tab. Add Prefix window opens (Figure 4-4).

  • Page 50: Message Before Dialing

    CGW-D Enter password (default: 1234). If all parameters were successfully completed, the message Apply parameters completed appears on the screen. To test the function, lift the home phone receiver. The device displays a message (Figure 4-5). P lease dial... Figure 4-5. Message Before Dialing Dial a cellular number beginning with the permitted prefix.

  • Page 51: Diverting An Incoming Pstn Call To A Cellular Number

    Set a value in No Answer Forwarding Time field (default value is 20). Figure 4-9. Call Forward to Cellular Number Click APPLY. m. To test the function, make an outside call to the CGW-D PSTN number. The device displays a message (Figure 4-5). Incoming C all P hone R ing Figure 4-10.

  • Page 52: Corporate Pbx Trunk Usage

    Connect a PBX trunk interface instead of a home phone to the device (see Office Trunk Configuration connection diagram in Chapter 1). Configure the PBX to route calls to the CGW-D. You may require assistance from the PBX administrator to make this configuration.

  • Page 53: Creating A New User

    Click APPLY. The user’s subscriber account was created in the database. Make a call to the CGW-D from the registered cellular phone. The device receives, the call, disconnects and calls the caller back. A message appears on the LCD (Figure 4-12).

  • Page 54: Corporate Usage As Cellular Gateway Connected To Pbx Extension

    CGW-D Corporate Usage as Cellular Gateway Connected to PBX Extension To use the CGW-D as a cellular gateway connected to a PBX extension, perform the steps as follows: Connect the CGW-D device according to Office Extension – Configuration 2 connection diagram in Chapter 1.
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  • Page 56 CGW-D Chapter 5: Technical Specification CGW-D for GSM Network Model CGW-D GSM Gateway GSM Network Type GSM Phase II GSM Module Integrated dual-band (900/1800, 850/1900 MHz) SIM card Plug-in, 3V, small Transmission Power Max. 2W / 900MHz Max. 2W / 850MHz Max.
  • Page 57 Installation and Operation Guide Model CGW-D GSM Gateway 9.8ft Power supply Input: 110VAC, 60Hz 220VAC, 50Hz Output: 9VDC, 800mA Temperature range 0˚C-45˚C 32˚F-113˚F Maximum relative humidity Dimensions (HxWxD) 212x44x121 mm/8.3x1.7x4.8 inch Weight 550g (1.21 lbs)
  • Page 58 CGW-D Chapter 6: CGW-D Accessories Your CGW-D package contains a multiple-antenna holder that can hold up to six antennas, and wall mount brackets for three or six units (Figure 6-1). Multiple-Antenna Holder Three-Unit Bracket Six-Unit Bracket Figure 6-1. CGW- D Mounting Accessories...
  • Page 59 Installation and Operation Guide This page is intentionally left blank...

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