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6. Troubleshooting
Forgotten password or V3E's IP address.
Press the Reset button for 5 seconds. All the previous settings will be reset to defaults.
Unable to configure when connecting more than one GV-Data Capture V3E to the
same PC during first-time setup.
1. Complete the configuration of one V3E (see 4.1 Configuring V3E ).
2. After the settings are complete, go to Windows Start, point to Programs, select
Accessories, and then click Command Prompt. This window appears.
3. In the command line, type arp -d to clear ARP cache. This should help you avoid the
IP address conflict in the next setup of V3E.
4. Return to the GV-Data Capture V3E Web interface (see Figure 10) to configure
another V3E.
5. Repeat Steps 2 to 4 to complete all setups.
No POS data is transferred to GV-System after the setup is complete.
1. At the GV-System, make sure the IP address, device port and password information
are correctly typed (see 4.2 Configuring GV-System).
30
Figure 26
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