Service Notifications; Loose Connections - HP ProLiant DL385 User Manual

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What events preceded the failure? After which steps does the problem occur?
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What has been changed between the time the server was working and now?
•
Did you recently add or remove hardware or software? If so, did you
remember to change the appropriate settings in the server setup utility, if
necessary?
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Has the server exhibited problem symptoms for a period of time?
•
If the problem occurs randomly, what is the duration or frequency?
To answer these questions, the following information may be useful:
•
Run HP Insight Diagnostics (on page 118) and use the survey page to view
the current configuration or to compare it to previous configurations.
•
Refer to your hardware and software records for information.

Service notifications

To find out the latest service notifications, refer to the HP website
(http://www.hp.com/products/servers/platforms). Select the appropriate server
model, and then click the Documentation link on the product page.

Loose connections

Action:
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Be sure all power cords are securely connected.
•
Be sure all cables are properly aligned and securely connected for all external
and internal components.
•
Remove and check all data and power cables for damage. Be sure no cables
have bent pins or damaged connectors.
•
If a fixed cable tray is available for the server, be sure the cords and cables
connected to the server are correctly routed through the tray.
•
Be sure each device is properly seated.
•
If a device has latches, be sure they are completely closed and locked.
Troubleshooting 131