1. Manuals
  2. Brands
  3. HP Manuals
  4. Server
  5. DL385 - ProLiant - G5
  6. User manual

HP ProLiant DL385 User Manual

Hide thumbs Also See for ProLiant DL385:
Table of Contents

Advertisement

Quick Links

Download this manual See also: User Manual
HP ProLiant DL385 Server

User Guide

August 2006 (Fourth Edition)
Part Number 376536-004

Advertisement

Table of Contents
loading

Related Manuals for HP ProLiant DL385

Summary of Contents for HP ProLiant DL385

  • Page 1: User Guide

    HP ProLiant DL385 Server User Guide August 2006 (Fourth Edition) Part Number 376536-004...
  • Page 2 © Copyright 2004, 2005, 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Server component identification...................... 7 Front panel components ..........................8 Front panel LEDs and buttons ........................9 Rear panel components..........................10 Rear panel LEDs and buttons........................11 System board components........................12 System maintenance switch......................13 NMI jumper ..........................13 DIMM slots ........................... 14 SCSI backplane components........................
  • Page 4 Installing the server into the rack........................ 38 Powering up and configuring the server ..................... 41 Installing the operating system........................41 Registering the server..........................41 Hardware options installation....................... 42 Introduction ............................42 Processor option............................42 Memory options ............................45 DIMM installation guidelines ......................46 Installing DIMMs ...........................
  • Page 5 HP ROM-Based Setup Utility......................79 Array Configuration Utility ......................80 Option ROM Configuration for Arrays ..................... 81 HP ProLiant Essentials Rapid Deployment Pack .................. 81 Re-entering the server serial number and product ID ................81 Management tools........................... 82 Automatic Server Recovery ......................82 ROMPaq utility..........................
  • Page 6 Server specifications ......................... 115 Environmental specifications ........................115 Server specifications ..........................115 Technical support........................117 Related documents ..........................117 Before you contact HP..........................117 HP contact information ........................... 117 Customer self repair..........................118 Acronyms and abbreviations...................... 119 Index............................122 Contents 6...

  • Page 7: Server Component Identification

    Server component identification In this section Front panel components ..........................8 Front panel LEDs and buttons ........................9 Rear panel components........................... 10 Rear panel LEDs and buttons ........................11 System board components........................12 SCSI backplane components ........................15 SAS backplane components ........................16 System board LEDs ..........................

  • Page 8: Front Panel Components

    Front panel components Item SCSI model (top) SAS model (bottom) Hard drive bays Hard drive bays USB port USB port Bay for tape drive or hard drive with — tape drive blank Diskette drive bay Diskette drive bay DVD/CD-ROM drive DVD/CD-ROM drive Server component identification 8...

  • Page 9: Front Panel Leds And Buttons

    Front panel LEDs and buttons Item Description Status Internal health LED Green = Normal Amber (flashing) = System degraded. Refer to system board LEDs to identify component in degraded state. Red (flashing) = System critical. Refer to system board LEDs to identify component in critical state.

  • Page 10: Rear Panel Components

    Rear panel components Item Description Connector color PCI-X expansion slot 1, 64 bit/100 MHz, Bus A PCI-X expansion slot 2, 64 bit/100 MHz, Bus A PCI-X expansion slot 3, 64 bit/133 MHz, Bus B Serial connector Teal iLO connector Mouse connector Green Power cord connector Keyboard connector...

  • Page 11: Rear Panel Leds And Buttons

    Rear panel LEDs and buttons Item Description Status color RJ-45 activity LED Green On or flashing = Network activity Off = No network activity RJ-45 link LED Green On = Linked to network Off = Not linked to network UID LED button Blue On = Activated Flashing = System remotely managed...

  • Page 12: System Board Components

    System board components Item Description Smart Array 6i Cache Module option PPM for processor 1 NMI header PCI riser cage connector DIMM slots (5-8) Remote management connector SCSI connector (port 2) * Fan connector DVD/CD-ROM drive system connector Fan connector SCSI connector (port 1) * Fan connector System maintenance switch...

  • Page 13: System Maintenance Switch

    System maintenance switch Position Default Function Off = iLO security is enabled. On = iLO security is disabled. Off = System configuration can be changed. On = System configuration is locked. Reserved Reserved Off = No function On = Clears power-on password and administrator password Off = No function On = Clear NVRAM.

  • Page 14: Dimm Slots

    DIMM slots DIMM slots are numbered sequentially (1 through 8) and the paired banks are identified by the letters A, B, C, and D. Item Description DIMM slot 1A DIMM slot 2A DIMM slot 3B DIMM slot 4B DIMM slot 5C DIMM slot 6C DIMM slot 7D DIMM slot 8D...

  • Page 15: Scsi Backplane Components

    SCSI backplane components Item Description Power button/LED connector SCSI connector (port 2) DVD/CD-ROM drive connector SCSI connector (port 1) Diskette drive connector Power connector USB connector Diskette drive system connector SCSI connector (used with a jumper cable in simplex mode or terminator board in duplex mode) DVD/CD-ROM drive system connector Server component identification 15...

  • Page 16: Sas Backplane Components

    SAS backplane components Item Description Power button/LED connector DVD/CD-ROM drive connector DVD/CD-ROM drive system connector SAS connector Diskette drive system connector Diskette drive connector SAS connector Power connector USB connector System board LEDs Server component identification 16...
  • Page 17 Item LED description Status Power good Green = Normal Off = Power failure Riser interlock Amber = PCI riser cage not seated Off = PCI riser cage is seated PPM 1 failure Amber = PPM failure Off = Normal System Amber = Cautionary or critical temperature overtemperature level detected...

  • Page 18: System Leds And Internal Health Led Combinations

    When the internal health LED on the front panel illuminates either amber or red, the server is experiencing a health event. Combinations of illuminated system LEDs and the internal health LED indicate system status. The front panel health LEDs indicate only the current hardware status. In some situations, HP SIM ("HP Systems Insight Manager"...

  • Page 19: Scsi Backplane Leds

    SCSI backplane LEDs Item LED description Status SCSI configuration On = Simplex Off = Duplex SCSI configuration error On = SCSI cabling or terminator configuration is incorrect Off = SCSI cabling or terminator configuration is correct Hot-plug SCSI hard drive LEDs Server component identification 19...

  • Page 20: Hot-Plug Scsi Hard Drive Led Combinations

    The drive is part of an array being selected by an array configuration utility Drive Identification has been selected in HP SIM The drive firmware is being updated The drive has been placed offline due to hard disk drive failure or subsystem communication failure.

  • Page 21: Hot-Plug Sas Hard Drive Leds

    Activity Online LED Fault LED Interpretation LED (1) One or more of the following conditions may exist: The drive is not configured as part of an array The drive is configured as part of an array, but it is a replacement drive that is not being accessed or being rebuilt yet The drive is configured as an online spare If the drive is connected to an array controller, you may replace the...

  • Page 22: Pci Riser Cage Led

    Online/activity LED Fault/UID LED Interpretation (green) (amber/blue) Do not remove the drive. Removing a drive may Flashing regularly Amber, flashing terminate the current operation and cause data loss. (1 Hz) regularly (1 Hz) The drive is part of an array that is undergoing capacity expansion or stripe migration, but a predictive failure alert has been received for this drive.

  • Page 23: Remote Management Connector

    Remote management connector The 30-pin remote management connector, located on the system board, is used to cable the RILOE II option. For more information, refer to "SAS RILOE II Cabling ("RILOE cabling (SAS)" on page 67)," "SCSI RILOE II Cabling ("RILOE cabling (SCSI)"...

  • Page 24: Hot-Plug Fan Led

    Item Description Configuration Fan 6 Primary Fan 7 Primary Fan 8 Redundant Hot-plug fan LED Status Green = Operating normally Amber = Failed Off = No power Power converter module LED Server component identification 24...

  • Page 25: Battery-Backed Write Cache Leds

    Status Amber = Failed Off = Operating normally Battery-backed write cache LEDs NOTE: This feature applies only to SCSI models. Item LED color Amber Green For LED status information, refer to "Battery-backed write cache LED statuses (on page 25)." Battery-backed write cache LED statuses NOTE: This feature applies only to SCSI models.
  • Page 26 Server status LED status Battery module status Server is off and is in data Amber = Flashing every User data held in the write cache is being retention mode 15 seconds backed up. Server component identification 26...

  • Page 27: Server Operations

    Server operations In this section Power up the server ..........................27 Power down the server..........................27 Extend the server from the rack ........................ 28 Removing the access panel........................29 Installing the access panel ........................29 Access the product rear panel........................30 Removing the PCI riser cage ........................

  • Page 28: Extend The Server From The Rack

    Press the Power On/Standby button to place the server in standby mode (2). When the server activates standby power mode, the system power LED changes to amber. If the server is installed in a rack, locate the server by identifying the illuminated rear UID LED button. Disconnect the power cords.

  • Page 29: Removing The Access Panel

    After performing the installation or maintenance procedure, slide the server back into the rack: Press the server rail-release latches and slide the server fully into rack. Press the server firmly into the rack to secure it in place. Removing the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 30: Access The Product Rear Panel

    Access the product rear panel Cable management arm with left-hand swing To access the server rear panel, open the cable management arm. Cable management arm with right-hand swing NOTE: To access some components, you may need to remove the cable management arm. To access the product rear panel components, open the cable management arm: Power down the server (on page 27).

  • Page 31: Removing The Pci Riser Cage

    Removing the PCI riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the expansion boards. Power down the server (on page 27). Extend the server from the rack, if applicable ("Extend the server from the rack"...

  • Page 32: Front Fan Bracket

    Align the PCI riser cage with the chassis and slide it into place. Tighten the thumbscrews to secure the PCI riser cage: Lift the thumbscrew knobs. Turn the thumbscrews clockwise while pressing down, until tightened. Turn the thumbscrews counterclockwise to lower the thumbscrew knobs. Front fan bracket To remove the component: Power down the server (on page 27).
  • Page 33 Remove the front fan bracket. Remove all hot-plug fans from the front fan bracket. To replace the front fan bracket, reverse the removal steps and press down on the top of each fan to be sure it is seated properly. Server operations 33...

  • Page 34: Server Setup

    Registering the server..........................41 Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.

  • Page 35: Rack Planning Resources

    HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.

  • Page 36: Temperature Requirements

    Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.

  • Page 37: Rack Warnings

    Rack warnings WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: The leveling jacks are extended to the floor. The full weight of the rack rests on the leveling jacks. The stabilizing feet are attached to the rack if it is a single-rack installation. The racks are coupled together in multiple-rack installations.

  • Page 38: Installing Hardware Options

    Installing hardware options Install any hardware options before initializing the server. For options installation information, refer to the option documentation. For server-specific information, refer to "Hardware options installation (on page 42)." Installing the server into the rack WARNING: To reduce the risk of personal injury or damage to the equipment: Observe local occupation health and safety requirements and guidelines for manual handling.
  • Page 39 RILOE II board. The standard video connector on the server rear panel is not used when the RILOE II board is installed. For more information, refer to the HP Remote Insight Lights-Out Edition II User Guide.
  • Page 40 If you chose not to install the cable management arm, install the power cord anchor to the server. NOTE: Peripheral device cables are removed for clarity. NOTE: If using the power cord anchor, be sure to leave enough slack in the power cord so that the redundant power supply can be removed without disconnecting the power cord from the primary power supply.

  • Page 41: Powering Up And Configuring The Server

    Press the F9 key when prompted during the boot process to change the server settings using RBSU. The system is set up by default for the English language. For more information on the automatic configuration, refer to the HP ROM-Based Setup Utility User Guide located on the Documentation CD.

  • Page 42: Hardware Options Installation

    Hardware options installation In this section Introduction ............................42 Processor option............................. 42 Memory options ............................. 45 Hot-plug SCSI hard drive options ......................47 Hot-plug SAS hard drive options ......................50 Installing a diskette drive ......................... 52 Hot-plug tape drive option........................53 Redundant hot-plug fans..........................
  • Page 43 Power down the server (on page 27). Extend the server from the rack, if applicable ("Extend the server from the rack" on page 28). Remove the access panel ("Removing the access panel" on page 29). Remove the air baffle. Unlock the processor retaining bracket. Open the processor retaining bracket.
  • Page 44 IMPORTANT: The key on the processor must be aligned with the keyed corner of the processor socket. Close the processor locking lever. CAUTION: To prevent possible server malfunction or damage to the equipment, be sure to completely close the processor locking lever. Remove the heatsink protective cover from the heatsink.

  • Page 45: Memory Options

    32 GB of memory using eight 4-GB DIMMs. NOTE: The server is set to Advanced ECC Support. For more information, refer to "HP ROM-Based Setup Utility (on page 79)" or the HP Rom-Based Setup Utility User Guide located on the Documentation CD. Hardware options installation 45...

  • Page 46: Dimm Installation Guidelines

    NOTE: PC2 memory, also known as DDR2 SDRAM, is not supported. NOTE: When the 8-GB PC2700 DDR SDRAM DIMM Memory Kit (395409-B21) is installed, the Redundant Fan Option Kit (293048-B21) must be installed ("Installing redundant hot-plug fans" on page 56). Refer to "DIMM slots (on page 14)"...

  • Page 47: Hot-Plug Scsi Hard Drive Options

    Install the DIMM. Install the access panel ("Installing the access panel" on page 29). Hot-plug SCSI hard drive options When adding SCSI hard drives to the server, observe the following general guidelines: A maximum of 14 SCSI devices per channel can be added. Each SCSI drive must have a unique ID.

  • Page 48: Removing A Scsi Hard Drive Blank

    The SCSI IDs for both simplex and duplex configurations are illustrated. Always populate hard drive bays starting with the lowest SCSI ID. Removing a SCSI hard drive blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

  • Page 49: Removing A Hot-Plug Scsi Hard Drive

    Install the hard drive. Determine the status of the hard drive from the hot-plug hard drive LEDs ("Hot-plug SCSI hard drive LEDs" on page 19). Resume normal server operations. Removing a hot-plug SCSI hard drive CAUTION: Always power down the server if the boot partition resides on the drive you are replacing or if you are replacing the only drive in the server.

  • Page 50: Hot-Plug Sas Hard Drive Options

    Hot-plug SAS hard drive options When adding hard drives to the server, observe the following general guidelines: The system automatically sets all device numbers. If only one hard drive is used, install it in the bay with the lowest device number. Hard drives must be SFF types.

  • Page 51: Removing A Hot-Plug Sas Hard Drive

    Prepare the SAS hard drive. Install the hard drive. Determine the status of the hard drive from the hot-plug SAS hard drive LED combinations (on page 21). Removing a hot-plug SAS hard drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.

  • Page 52: Installing A Diskette Drive

    Remove the hard drive. Installing a diskette drive NOTE: This procedure shows images of the SCSI model server, but it also applies to the SAS model server. Power down the server (on page 27). Extend the server from the rack, if applicable ("Extend the server from the rack"...

  • Page 53: Hot-Plug Tape Drive Option

    Secure the diskette drive cable to the diskette drive cable connector on the SCSI backplane board or SAS backplane board. Install the access panel ("Installing the access panel" on page 29). Power up the server (on page 27). Hot-plug tape drive option NOTE: This feature applies only to SCSI models.

  • Page 54: Redundant Hot-Plug Fans

    Install the tape drive. Redundant hot-plug fans NOTE: This procedure shows images of the SCSI model server, but it also applies to the SAS model server. In the standard configuration, five fans cool the server. For the redundant configuration, three additional fans are added to allow the server to continue operation in non-redundant mode if any one fan fails.

  • Page 55: Hot-Plug Fan Installation Requirements

    With the health driver loaded and thermal shutdown disabled in RBSU, the server performs an immediate shutdown if it detects a critical temperature level. Without the health driver loaded, the server performs an immediate shutdown if it detects a critical temperature level. IMPORTANT: An immediate shutdown is a hardware-controlled function and it overrides any firmware or software actions.

  • Page 56: Installing Redundant Hot-Plug Fans

    Item Description Configuration Fan 7 Primary Fan 8 Redundant Installing redundant hot-plug fans For information on hot-plug fan locations, refer to "Identifying Hot-Plug Fans (on page 23)." Extend the server from the rack, if applicable ("Extend the server from the rack"...
  • Page 57 CAUTION: After the server is powered down, wait 15 seconds and then check the amber LED before unplugging the cable from the cache module. If the amber LED blinks after 15 seconds, do not remove the cable from the cache module. The cache module is backing up data, and data is lost if the cable is detached.

  • Page 58: Redundant Hot-Plug Ac Power Supply Option

    Install the battery pack assembly into the server. Install the PCI riser cage ("Installing the PCI riser cage" on page 31). Install the front fan bracket ("Front fan bracket" on page 32). Install the access panel ("Installing the access panel" on page 29). Power up the server (on page 27).

  • Page 59: Expansion Board Options

    NOTE: This procedure shows images of the SCSI model server, but it also applies to the SAS model server. The server supports PCI and PCI-X expansion boards. For instructions on installing a RILOE II board, refer to the HP Remote Insight Lights-Out Edition II User Guide on the Documentation CD.
  • Page 60 Open the PCI riser cage door. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed. Perform one of the following: If you are installing an expansion board in slot 1 or 2, remove the expansion slot cover. If you are installing an expansion board in slot 3: Remove the PCI riser cage ("Removing the PCI riser...
  • Page 61 Remove the expansion slot cover. Unlock the PCI retaining clip. Hardware options installation 61...

  • Page 62: External Simplex Scsi Cable Option

    Install the expansion board. Lock the PCI retaining clip. Install the PCI riser cage ("Installing the PCI riser cage" on page 31) if you installed the expansion board in slot 3. Connect any required internal or external cables to the expansion board. Refer to the documentation that ships with the expansion board for details.
  • Page 63 CAUTION: To maintain proper airflow and to prevent thermal damage, do not block the fans with server cabling. Install the PCI riser cage ("Installing the PCI riser cage" on page 31). Install the front fan bracket ("Front fan bracket" on page 32). Install the access panel ("Installing the access panel"...

  • Page 64: Server Cabling

    SAS hard drive cabling The HP ProLiant DL385 Server SAS model uses a serial attached SCSI bus to connect SAS hard drives on a SAS backplane to a PCI SAS controller. In a SAS environment, each hard drive has a direct connection to the SAS controller.

  • Page 65: Usb Cabling

    NOTE: If storage devices are connected to both the internal (1I) and external (1E) SAS connectors, the SAS controller recognizes only the devices connected to the internal connector. To attach devices to the external connector, disconnect the internal connector. Refer to the documentation that documentation that ships with the controller.

  • Page 66: Dvd/Cd-Rom Drive Cabling

    DVD/CD-ROM drive cabling Item Cable description DVD/CD-ROM drive cable DVD/CD-ROM drive system cable Diskette drive cabling Item Cable description Diskette drive cable Diskette drive system cable Server cabling 66...

  • Page 67: Power Button/Led Cabling

    Power button/LED cabling The power button/LED cable connects the power button/LED board to the SAS backplane. RILOE cabling (SAS) The 30-pin Remote Insight cable ships with the RILOE II cable kit. For more information, refer to the Remote Insight Lights-Out Edition II User Guide on the Documentation CD. Server cabling 67...

  • Page 68: Internal Power Cabling

    Internal power cabling Item Description System power cable Power supply signal cable SAS power cable SCSI model cabling IMPORTANT: If a simplex or duplex cabling configuration is not cabled correctly, the SCSI configuration error LED will illuminate. Refer to "SCSI Backplane LEDs (on page 19)" to locate the LED. NOTE: The server ships with two identical short SCSI cables.

  • Page 69: Embedded Simplex Scsi Cabling

    Embedded simplex SCSI cabling In the embedded simplex cabling configuration, the embedded Smart Array 6i Controller controls up to six hard drives through one SCSI bus. The server ships standard with this configuration. NOTE: The short SCSI cables are identical. Item Component description SCSI IDs managed...

  • Page 70: Pci Simplex Scsi Cabling

    NOTE: This specific cabling configuration does not support external VHDCI. NOTE: Optional SCSI terminator board and optional long SCSI cables are available in the SCSI Configuration Option Kit. NOTE: The short SCSI cables are identical. Item Component description SCSI IDs managed Short SCSI cable 0, 1 Short SCSI cable...

  • Page 71: Pci Duplex Scsi Cabling

    NOTE: Optional SCSI terminator board and optional long SCSI cables are available in the SCSI Configuration Option Kit. Item Component description SCSI IDs managed Optional long SCSI cable 0, 1, 2, 3, 4, 5 Short SCSI cable used to jumper the two SCSI buses together PCI duplex SCSI cabling In the PCI duplex cabling configuration, an optional PCI array controller controls up to six hard drives...
  • Page 72 NOTE: This specific cabling configuration does not support external VHDCI. NOTE: Optional SCSI terminator board and optional long SCSI cables are available in the SCSI Configuration Option Kit. Item Component description SCSI IDs managed Optional long SCSI cable 0, 1 Short SCSI cable 2, 3, 4, 5 Optional terminator board...

  • Page 73: External Simplex Scsi Cabling

    Item Component description SCSI IDs managed Optional terminator board Refer to "Installing the SCSI Terminator Board (on page 73)" for SCSI terminator board installation procedures. External simplex SCSI cabling The external SCSI cable configuration allows the unused SCSI port on the system board to be routed externally through a PCI slot.

  • Page 74: Removing The Scsi Terminator Board

    Install the SCSI terminator board. Removing the SCSI terminator board Power down the server (on page 27). Extend or remove the server from the rack ("Extend the server from the rack" on page 28). Remove the access panel ("Removing the access panel"...

  • Page 75: Usb Cabling

    USB cabling The USB cable connects the front panel USB connector to the SCSI backplane. DVD/CD-ROM drive cabling Item Cable description DVD/CD-ROM drive cable DVD/CD-ROM drive system cable Server cabling 75...

  • Page 76: Diskette Drive Cabling

    Diskette drive cabling Item Cable description Diskette drive cable Diskette drive system cable Power button/LED cabling The power button/LED cable connects the power button/LED board to the SCSI backplane. Server cabling 76...

  • Page 77: Riloe Cabling (Scsi)

    RILOE cabling (SCSI) The 30-pin Remote Insight cable ships with the RILOE II cable kit. For more information, refer to the Remote Insight Lights-Out Edition II User Guide on the Documentation CD. Internal power cabling Item Description System power cable Power supply signal cable SCSI power cable Server cabling 77...

  • Page 78: Server Software And Configuration Utilities

    This automated server configuration process cuts time from each server deployed, making it possible to scale server deployments to high volumes in a rapid manner. For more information, and to download the SmartStart Scripting Toolkit, refer to the HP website (http://www.hp.com/servers/sstoolkit).

  • Page 79: Rom-Based Enhancements Overview

    Selecting the primary boot controller Configuring memory options Language selection For more information on RBSU, refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/servers/smartstart). Using RBSU The first time you power up the server, the system prompts you to enter RBSU and select a language.

  • Page 80: Array Configuration Utility

    RBSU by pressing the F9 key when prompted. After the settings are selected, exit RBSU and allow the server to reboot automatically. For more information, refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/servers/smartstart).

  • Page 81: Option Rom Configuration For Arrays

    It enables you to perform imaging or scripting functions and maintain software images. For more information about the RDP, refer to the HP ProLiant Essentials Rapid Deployment Pack CD or refer to the HP website (http://www.hp.com/servers/rdp).

  • Page 82: Management Tools

    ASR increases server availability by restarting the server within a specified time after a system hang or shutdown. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system. You can disable ASR from the HP SIM console or through RBSU.

  • Page 83: Erase Utility

    Management Agents Management Agents provide the information to enable fault, performance, and configuration management. The agents allow easy manageability of the server through HP SIM software, and third- party SNMP management platforms. Management Agents are installed with every SmartStart assisted installation or can be installed through the HP PSP.

  • Page 84: Redundant Rom Support

    IMPORTANT: You must install and use HP SIM to benefit from the Pre-Failure Warranty for processors, SAS and SCSI hard drives, and memory modules. For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP SIM website (http://www.hp.com/go/hpsim).

  • Page 85: System Maintenance Menu

    Guide on the Documentation CD. iLO ROM-Based Setup Utility HP recommends using iLO RBSU to configure and set up iLO. iLO RBSU is designed to assist you with setting up iLO on a network; it is not intended for continued administration.

  • Page 86: Diagnostic Tools

    If a significant change occurs between data-gathering intervals, the Survey Utility marks the previous information and overwrites the Survey text files to reflect the latest changes in the configuration. Survey Utility is installed with every SmartStart-assisted installation or can be installed through the HP PSP ("ProLiant Support Packs"...

  • Page 87: Integrated Management Log

    For Linux: IML Viewer Application From within the iLO user interface From within HP Insight Diagnostics (on page 86) For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack. Keeping the system current Drivers The server includes new hardware that may not have driver support on all operating system installation media.

  • Page 88: Operating System Version Support

    Refer to the operating system support matrix (http://www.hp.com/go/supportos). Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products. For more information, refer to the HP website (http://h18023.www1.hp.com/solutions/pcsolutions/pcn.html).

  • Page 89: Troubleshooting

    To obtain the guide, refer to any of the following sources and then select the HP ProLiant Servers Troubleshooting Guide: The server-specific Documentation CD The Business Support Center on the HP website (http://www.hp.com/support).
  • Page 90 Warnings and cautions WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board.

  • Page 91: Symptom Information

    If the problem occurs randomly, what is the duration or frequency? To answer these questions, the following information may be useful: Run HP Insight Diagnostics (on page 86) and use the survey page to view the current configuration or to compare it to previous configurations.

  • Page 92: Prepare The Server For Diagnosis

    NOTE: To verify the server configuration, connect to the System Management homepage and select Version Control Agent. The VCA gives you a list of names and versions of all installed HP drivers, Management Agents, and utilities, and whether they are up to date.

  • Page 93: Troubleshooting Flowcharts

    Troubleshooting flowcharts To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section, "Start diagnosis flowchart (on page 93)," and follow the appropriate diagnostic path. If the other flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis flowchart (on page 94)."...

  • Page 94: General Diagnosis Flowchart

    General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item Refer to "Symptom information (on page 91)" "Loose connections (on page 92)"...
  • Page 95 HP ROM-BIOS/Firmware Updates website (http://h18023.www1.hp.com/support/files/server/us/romflash.ht "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) Server maintenance and service guide, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/platforms)

  • Page 96: Server Power-On Problems Flowchart

    Server power-on problems flowchart Symptoms: The server does not power on. The system power LED is off or amber. The external health LED is red or amber. Troubleshooting 96...
  • Page 97 "Component identification ("Server component identification" on page 7)" "HP Insight Diagnostics (on page 86)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) "Loose connections (on page 92)" Server maintenance and service guide, located on the Documentation CD, or the HP website (http://www.hp.com/products/servers/platforms)
  • Page 98 Troubleshooting 98...

  • Page 99: Post Problems Flowchart

    "Symptom information (on page 91)" Server maintenance and service guide, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/platforms) "Port 85 and iLO messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) "General memory problems are occurring"...

  • Page 100: Os Boot Problems Flowchart

    OS boot problems flowchart Symptoms: Server does not boot a previously installed operating system Server does not boot SmartStart Possible causes: Corrupted operating system Hard drive subsystem problem Incorrect boot order setting in RBSU Troubleshooting 100...
  • Page 101 Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) Controller documentation "HP Insight Diagnostics (on page 86)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) "CD-ROM and DVD drive problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support)

  • Page 102: Server Fault Indications Flowchart

    Server fault indications flowchart Symptoms: Server boots, but a fault event is reported by Insight Management Agents (on page 83) Server boots, but the internal health LED, external health LED, or component health LED is red or amber NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Troubleshooting 102...
  • Page 103 Documentation CD or the HP website (http://www.hp.com/products/servers/platforms) "HP contact information (on page 117)" "HP Insight Diagnostics (on page 86)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) "Hardware problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support)

  • Page 104: Post Error Messages And Beep Codes

    POST error messages and beep codes Introduction to POST error messages The error messages and codes in this section include all new messages generated by this server. Some messages are informational and do not indicate an error. A server generates only the codes that are applicable to its configuration and options.
  • Page 105 For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before removing, replacing, reseating, or modifying system components.
  • Page 106 Unsupported PCI Card Detected Remove PCI Card from Slot Audible beeps: 2 short Possible cause: The PCI card installed in the slot referenced in the message is strictly not supported on this system. Action: Remove the card from the slot reported in the message. Unsupported Processor Configuration (Processor Required in Slot #1) Description: Processor required in slot 1.

  • Page 107: Battery Replacement

    Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.

  • Page 108: Electrostatic Discharge

    Electrostatic discharge In this section Preventing electrostatic discharge......................108 Grounding methods to prevent electrostatic discharge ................108 Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 109: Regulatory Compliance Notices

    Regulatory compliance notices In this section Federal Communications Commission notice ................... 109 Declaration of conformity for products marked with the FCC logo, United States only........110 Modifications............................110 Cables ..............................110 Canadian notice (Avis Canadien) ......................111 European Union regulatory notice ......................111 Disposal of waste equipment by users in private households in the European Union........

  • Page 110: Class B Equipment

    For questions regarding this product, contact us by mail or telephone: Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded or monitored.) For questions regarding this FCC declaration, contact us by mail or telephone: Hewlett-Packard Company P.

  • Page 111: Canadian Notice (Avis Canadien)

    Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

  • Page 112: Disposal Of Waste Equipment By Users In Private Households In The European Union

    Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.

  • Page 113: Korean Notice

    Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified herein. Allow only HP Authorized Service technicians to repair the unit. The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976.

  • Page 114: Taiwan Battery Recycling Notice

    Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. To forward them to recycling or proper disposal, please use the public collection system or return them to HP, an authorized HP Partner, or their agents.

  • Page 115: Server Specifications

    Server specifications In this section Environmental specifications ........................115 Server specifications ..........................115 Environmental specifications Specification Value Temperature range* Operating 10 C to 35 C (50 F to 95 F) Shipping -30 C to 50 C (-22 F to 122 F) Storage -40°C to 70°C (-40°F to 158°F) Maximum wet bulb temperature 28 C (82.4 F)
  • Page 116 Power supply output Rated steady-state power 575 W Maximum peak power 575 W Server specifications 116...

  • Page 117: Technical Support

    In other locations, see the Contact HP worldwide (in English) webpage (http://welcome.hp.com/country/us/en/wwcontact.html). For HP technical support: In the United States, for contact options see the Contact HP United States webpage (http://welcome.hp.com/country/us/en/contact_us.html). To contact HP by phone: Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week.

  • Page 118: Customer Self Repair

    HP's customer self-repair program offers you the fastest service under either warranty or contract. It enables HP to ship replacement parts directly to you so that you can replace them. Using this program, you can replace parts at your own convenience.

  • Page 119: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Automatic Server Recovery BBWC battery-backed write cache central processing unit double data rate DIMM dual inline memory module error checking and correcting International Electrotechnical Commission Integrated Lights-Out Integrated Management Log initial program load Acronyms and abbreviations 119...
  • Page 120 interrupt request multi-processor specification NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association network interface controller non-maskable interrupt NVRAM non-volatile memory ORCA Option ROM Configuration for Arrays PCI-X peripheral component interconnect extended power distribution unit POST Power-On Self Test processor power module ProLiant Support Pack Preboot Execution Environment...
  • Page 121 RBSU ROM-Based Setup Utility RILOE II Remote Insight Lights-Out Edition II serial attached SCSI SATA serial ATA SDRAM synchronous dynamic RAM Systems Insight Manager TMRA recommended ambient operating temperature unit identification universal serial bus Wake-on LAN Acronyms and abbreviations 121...

  • Page 122: Index

    ROM 82 Configuration Replication Utility 79 flowcharts 93, 94, 96, 99, 100, 102 connection problems 92 connectors 7 contacting HP 117 general diagnosis flowchart 94 creating a disk image 81 grounding methods 108 CSR (customer self repair) 118 grounding requirements 36...
  • Page 123 LEDs 19 help resources 117 Node Interleaving 105 HP Insight Diagnostics 86 HP ProLiant Essentials Foundation Pack 41, 83 HP ProLiant Essentials Rapid Deployment Pack 81 HP Systems Insight Manager, overview 83 Online ROM Flash Component Utility 82, 83...
  • Page 124 35 SAS connector 16 SAS drive numbers 50 SAS drives 50, 51 warnings 90 SAS hard drive cabling 64 website, HP 117 SAS hard drive LEDs 21 scripted installation 78 SCSI backplane LEDs 19 SCSI IDs 47 SCSI terminator 73...

Table of Contents