Grandstream Networks GXV3240 Administration Manual
Ip multimedia phone for android
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Summary of Contents for Grandstream Networks GXV3240
- Page 1 Grandstream Networks, Inc. GXV3240 IP Multimedia Phone for Android Administration Guide GXV3240 ADMINISTRATION GUIDE...
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Page 2: Table Of Contents
CHANGE LOG ..................... 8 FIRMWARE VERSION 1.0.1.27 ......................8 WELCOME ....................9 PRODUCT OVERVIEW ................11 FEATURE HIGHTLIGHTS ........................11 GXV3240 TECHNICAL SPECIFICATIONS ..................11 GXV3240 LCD SETTINGS ................ 14 OPEN LCD SETTINGS ........................16 PERSONALIZED ACCOUNT ......................16 WIRELESS & NETWORK........................17 ETHERNET SETTINGS ....................... - Page 3 ADVANCED SETTINGS/TONE GENERATOR ................49 ADVANCED SETTING/MPK GENERAL SETTINGS (FOR MPK APP) ........50 ADVANCED SETTING/MPK LCD SETTINGS (FOR MPK APP) ..........50 ADVANCED SETTING/MPK EXT SETTINGS (FOR GXV3240 EXT BOARD 1/2/3/4) ....51 MAINTENANCE PAGE DEFINATION ....................52 MAINTENANCE/NETWORK SETTINGS ..................52 MAINTENANCE/WI-FI SETTINGS ....................
- Page 4 RESTORE TO FACTORY DEFAULT VIA LCD MENU ................ 73 RESTORE TO FACTORY DEFAULT VIA THE WEB GUI ..............74 RESTORE TO FACTORY DEFAULT VIA HARD KEYS ..............75 SAFE MODE ............................75 EXPERIENCING THE GXV3240 APPLICATION PHONE......76 Firmware Version 1.0.1.27 GXV3240 Administration Guide Page 3 of 76...
- Page 5 Table of Tables GXV3240 Administration Guide Table 1: GXV3240 Technical Specifications ....................11 Table 2: GXV3240 LCD Settings ......................... 14 Table 3: GXV3240 Storage Category and Actions ..................25 Table 4: GXV3240 Web Access ........................34 Firmware Version 1.0.1.27 GXV3240 Administration Guide...
- Page 6 Figure 7: GXV3240 Accounts Sync Up Settings - Google Account Signed In ..........28 Figure 8: GXV3240 Accounts Sync Up Settings - Google Account Synced Up ......... 28 Figure 9: GXV3240 Accounts Sync Up Settings - Select Browser, Calendar and Contacts ....... 29 Figure 10: GXV3240 Google Play Account ....................29 Figure 11: GXV3240 Web GUI - Login ......................
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Page 7: Document Purpose
DOCUMENT PURPOSE This document describes how to configure the GXV3240 via phone's LCD menu and web UI menu to fully manipulate phone's features. The intended audiences of this document are phone administrators. To learn the basic functions of the GXV3240, please visit http://www.grandstream.com/support... -
Page 8: Gnu Gpl Information
GXV3240 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. -
Page 9: Change Log
CHANGE LOG This section documents significant changes from previous versions of GXV3240 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.1.27 This is the initial version. -
Page 10: Welcome
User Manual, could void your manufacturer warranty. Warning: Please do not use a different power adaptor with the GXV3240 as it may cause damage to the products and void the manufacturer warranty. - Page 11 Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Hereby， Grandstream declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
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Page 12: Product Overview
Offers a multi-platform video conferencing solution (Grandstream's Free IPVideoTalk, Skype, Microsoft Lync, and more). Create customized Android applications for any business need to run on the GXV3240 using Google's API and Grandstream's SDK toolkit. GXV3240 TECHNICAL SPECIFICATIONS Table 1: GXV3240 Technical Specifications... - Page 13 User and administrator level passwords, MD5 and MD5-sess based Security authentication, 256-bit AES encrypted configuration file, TLS, SRTP (pending), HTTPS, 802.1x media access control English, German, Italian, French, Spanish, Portuguese, Russian, Croatian, Multi-language Chinese, Korean, Japanese and etc Firmware Version 1.0.1.27 GXV3240 Administration Guide Page 12 of 76...
- Page 14 C to 60 Humidity Humidity: 10% to 90% Non-condensing GXV3240 phone, handset with cord, base stand, universal power supply, network Package Content cable, lens cleaning cloth, quick installation guide, brochure, GPL license FCC: Part 15 (CFR 47) Class B; UL 60950 (power adapter)
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Page 15: Gxv3240 Lcd Settings
GXV3240 LCD SETTINGS The GXV3240 LCD MENU provides easy access to the settings on the phone. Some of the settings from Web GUI could be configured via the LCD as well. The following table shows the LCD setting menu options. - Page 16 Display phone's status. No configuration is necessary here. Account Status About Phone Network Status System Info Account. Configure SIP account registration information. Upgrade Advanced Settings Syslog Factory Reset Firmware Version 1.0.1.27 GXV3240 Administration Guide Page 15 of 76...
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Page 17: Open Lcd Settings
Go to LCD onscreen MENU and then tap on Settings; On GXV3240 idle screen, press MENU button and then tap on System settings. PERSONALIZED ACCOUNT In this menu, all the six SIP accounts will show up with registration status displayed. Tap to select the SIP account to configure ring tone, auto answer, shared call appearance and call forwarding settings. -
Page 18: Wireless & Network
If Static IP is selected, enter the information for IP Address, Subnet Mask, Default Gateway, DNS Server and Alternative DNS server. If PPPoE is selected, enter PPPoE Account ID and PPPoE Password provided from the PPPoE server to get authenticated for network access. Firmware Version 1.0.1.27 GXV3240 Administration Guide Page 17 of 76... -
Page 19: Wi-Fi Settings
Avoid Poor Connections: If enabled, Wi-Fi network won't be used unless the connection is good. By default it's disabled. MAC address: This shows the MAC address of the phone. IP address: This shows the IP address of the phone from Wi-Fi network. Firmware Version 1.0.1.27 GXV3240 Administration Guide Page 18 of 76... -
Page 20: Bluetooth Settings
Figure 1: GXV3240 Bluetooth Settings Visibility. Tap on "GXV3240" on the top of the above screen to switch visibility status of the phone via Bluetooth. Normally you would need turn it on during pairing process so that other Bluetooth devices can discover the GXV3240. -
Page 21: Figure 2: Gxv3240 Bluetooth Paired Device Settings
The Bluetooth Handsfree profile for the mobile phone number will also show as one line in the dial screen for users to make call using the GXV3240. Pairing. Tap on the Bluetooth device name in the scan result to pair and connect to the device. -
Page 22: Vpn
3. Touch and press it for about 2 seconds until a dialog box shows up. Users can select to edit this VPN profile or delete it. OPENVPN Follow the setup wizard as shown in the picture below to configure OpenVPN on the GXV3240. Figure 3: GXV3240 OpenVPN PROXY SETTINGS For some network setup, it is required to connect to the Internet via proxy server. -
Page 23: Addtional Network Settings
LLDP Turn on/off LLDP on the GXV3240. If turned on, the phone will be able to discover the LAN polices as set up in the switch side to obtain network settings such as VLAN tag, Layer 2 QoS 802.1p priority and Layer 3 QoS in a plug-and-play manner. -
Page 24: Sound
Notification tone. Select notification ringtone. DISPLAY Brightness. Tap on Brightness and scroll left/right to adjust the brightness on the GXV3240 LCD. Screen timeout. Tap to open the dialog to set the screen timeout interval. Screensaver timeout. Tap to open the dialog to set the screensaver timeout interval. -
Page 25: Storage
Then turn on HDMI on the phone. Tap on "HDMI display settings" to adjust HDMI display area. The audio output will be switched to the external display device if GXV3240 is using speaker. STORAGE The storage status for phone's internal and external storage devices is sorted and displayed with different categories. -
Page 26: Applications
APPLICATIONS VIEW APPLICATIONS Users can view the details and manage the applications installed on the GXV3240. There are four tabs, with lists of applications and their components in each tab. At the bottom of each tab is the memory usage information for the selected tab. -
Page 27: Manage Applications
Running: To view the running or cached applications. All: To view all the applications installed on the GXV3240. User can swipe left/right on the screen to switch among the tabs. MANAGE APPLICATIONS Tap on an application, process or service to open it. The Application Info screen for each application lists its name, version, size and etc. -
Page 28: Security Settings
Clear credentials. Clear credential storage of all contents and reset its password. LANGUAGE & KEYBOARD Language. Tap to open the a list of language options for the GXV3240 to display with. Spell Checker. Configure whether to check spellings and select the available spell-checker tool. -
Page 29: Accounts
ACCOUNTS The GXV3240 allows users to add Google account, Email account and other 3rd party applications account to the phone. Once the account is associated, the browser, calendar and contacts can be synced up with the signed-in account on the GXV3240. -
Page 30: Date & Time
Figure 9: GXV3240 Accounts Sync Up Settings - Select Browser, Calendar and Contacts Additionally, if Google account is set up as the above figures show, users will be automatically signed in after downloading Google Play from GS Market. Figure 10: GXV3240 Google Play Account DATE &... -
Page 31: About Phone
DNS Server, Alternative DNS server, NAT Type and VPN IP if any. System Information. Displays the Android version, system version, recovery version, u-boot version, kernel version, hardware version and CPE version of the GXV3240. The system version is the firmware version for the GXV3240. ADVANCED SETTINGS ... -
Page 32: Reboot
Select the level of logging for syslog. The default setting is "None". There are 4 levels: DEBUG, INFO, WARNING AND ERROR. Syslog Server Address. The URL/IP address for the syslog server. If the GXV3240 has network connection, the phone will send the syslog output to this server address. -
Page 33: Gxv3240 Web Gui Settings
Figure 11: GXV3240 Web GUI - Login ACCESS GXV3240 WEB GUI The GXV3240 Web GUI URL is http://Phone-IP-Address,where the Phone-IP Address is the IP address displayed on the GXV3240 desktop account widget. Figure 12: GXV3240 Main Screen - IP Address Firmware Version 1.0.1.27... -
Page 34: Saving Changes
Web page, users must reboot the phone for the changes to take effect. DEFINITIONS This section describes the options in the GXV3240 Web GUI. As mentioned, you can log in as an administrator or an end user. Firmware Version 1.0.1.27... -
Page 35: Toolbar
Account (1-6): To configure each of the SIP accounts. Advanced Settings: To configure General Settings, Call Features, Video Settings, Tone Generator and MPK Settings for MPK App as well as GXV3240 extension board. Maintenance: To configure Network Settings, Wi-Fi Settings, Time Settings, Web/SSH Access, Upgrade, Syslog, Logcat, Debug, Language, TR-069, Contacts, LDAP Book and Device Manager. -
Page 36: Status Page Definitions
Recovery Version Recovery image version. Boot Version Booting code version. Kernel Version Kernel version. Android Version Android OS version: 4.2.2. System Up Time System up time since the last reboot. Firmware Version 1.0.1.27 GXV3240 Administration Guide Page 35 of 76... -
Page 37: Account Page Definitions
ACCOUNT PAGE DEFINITIONS The GXV3240 has six lines that can be configured to accommodate 6 independent SIP accounts. Each SIP account has an individual configuration page. ACCOUNT/GENERAL SETTINGS This field indicates whether the account is active. The default value for Account Active the IPVideoTalk account (Account 6) is "Yes"... -
Page 38: Account/Sip Settings
Specifies the frequency (in minutes) in which the phone refreshes its Register Expiration (m) registration with the specified registrar. The default setting is 60. The maximum value is 64800 minutes (about 45 days). Firmware Version 1.0.1.27 GXV3240 Administration Guide Page 37 of 76... -
Page 39: Firmware Version 1.0.1.27
If Force Timer is set to "Yes", the phone will use the session timer even if Force Timer the remote party does not support this feature. If Force Timer is set to "No", the phone will enable the session timer only when the remote party Firmware Version 1.0.1.27 GXV3240 Administration Guide Page 38 of 76... -
Page 40: Firmware Version 1.0.1.27
If set to "Yes", the phone will challenge the incoming INVITE for Authenticate Incoming INVITE authentication with SIP 401 Unauthorized response. The default setting is "No". SIP T1 Timeout SIP T1 Timeout (in seconds). The default setting is 0.5 sec. Firmware Version 1.0.1.27 GXV3240 Administration Guide Page 39 of 76... -
Page 41: Account/Codec Settings
A-law (PCMA), G.711 U-law (PCMU), G.722, G.726-32 and iLBC. Users Preferred Vocoder can configure vocoders in a preference list that is included with the same preference order in SDP message. Arrange your preferred vocoder Firmware Version 1.0.1.27 GXV3240 Administration Guide Page 40 of 76... -
Page 42: Firmware Version 1.0.1.27
SDP Bandwidth Attribute level Media Level: use AS format in media level Session Level: use AS format in session level No: no modifications in the session format Firmware Version 1.0.1.27 GXV3240 Administration Guide Page 41 of 76... -
Page 43: Account/Call Settings
Dial Plan Dial Plan Rules: 1. Accepted Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d,+ 2. Grammar: x - any digit from 0-9; a) xx+ - at least 2 digit numbers Firmware Version 1.0.1.27 GXV3240 Administration Guide Page 42 of 76... -
Page 44: Firmware Version 1.0.1.27
1[2-9]xx[2-9]xxxxxx |- allow dialing to any US/Canada Number with 11 digits length 011[2-9]x. - allow international calls starting with 011 [3469]11 - allow dialing special and emergency numbers 311, 411, 611 and 911 Firmware Version 1.0.1.27 GXV3240 Administration Guide Page 43 of 76... -
Page 45: Firmware Version 1.0.1.27
Ring Timeout (s) setting is 60. The valid range is from 10 to 300. Transfer on 3-way Conference If set to "Yes", when the phone hangs up as the conference initiator, the Firmware Version 1.0.1.27 GXV3240 Administration Guide Page 44 of 76... -
Page 46: Firmware Version 1.0.1.27
If there is custom ring Account Ring Tone tone imported from GXV3240 LCD menu, the ring tone file name will be displayed in this dropdown menu as well for users to select. Specifies the Call Forward Type: 1. -
Page 47: Firmware Version 1.0.1.27
The button will show as "Processing" during the uploading. Once done, it will show as "Browse" again. Click on "Save" on the bottom of the web page and "Apply" on the top of the web page to save the Firmware Version 1.0.1.27 GXV3240 Administration Guide Page 46 of 76... -
Page 48: Advanced Settings Page Definations
SSL certificate used for SIP TLS Transport. SIP TLS Private Key SSL Private key used for SIP TLS Transport. SIP TLS Private Key Password SSL Private key password used for SIP TLS Transport. Firmware Version 1.0.1.27 GXV3240 Administration Guide Page 47 of 76... -
Page 49: Advanced Settings/Call Features
The default setting is "No". Disable Call-Waiting Disables the call waiting feature. The default setting is "No". Disables dial plan check on the GXV3240 when dialing out. This can be Disable DialPlan used when dialing out phone number which contains alphabet characters from imported contacts. -
Page 50: Advanced Settings/Video Settings
This adjusts the call waiting tone volume. Users can select "Low", Call-Waiting Tone Gain "Medium" or "High". The default setting is "Low". This defines the ring cadence for the phone. The default setting is: Default Ring Cadence c=2000/4000. Firmware Version 1.0.1.27 GXV3240 Administration Guide Page 49 of 76... -
Page 51: Advanced Setting/Mpk General Settings (For Mpk App)
(i.e., BLF1006). ADVANCED SETTING/MPK LCD SETTINGS (FOR MPK APP) Assigns a function to the Multi Purpose Key from the MPK App installed on the GXV3240. The MPK App can be downloaded from GS Market. The key mode options are: ... -
Page 52: Advanced Setting/Mpk Ext Settings (For Gxv3240 Ext Board 1/2/3/4)
Configures the display format for the multi-purpose keys. Users could Display Format select display "Name", "UserID", or "Name (UserID)". "Name" is the one saved in GXV3240 Contacts. The default setting is "Name". Show DisplayName from Configure whether the display name from server side will be shown or Server not. -
Page 53: Maintenance Page Defination
Configures the display format for the multi-purpose keys. Users could select display "Name", "UserID", or "Name (UserID)". "Name" here Display Format refers to the name saved in GXV3240 Contacts. The default setting is "Name". Note: For more details on GXV3240 extension board (GXP2200EXT) and Multi-Purpose Key configurations, please refer to the GXP2200EXT user manual in the website: http://www.grandstream.com/support... -
Page 54: Maintenance/Wi-Fi Settings
Click on "Scan" to detect the available Wi-Fi network within the area. ESSID The ESSID(s) will show in the box. Click on "Select" to select the Wi-Fi network to connect to. Firmware Version 1.0.1.27 GXV3240 Administration Guide Page 53 of 76... -
Page 55: Maintenance/Time Settings
32 characters. The default admin password is "admin". Confirm Admin Password Type the new Admin Password again to confirm. User Password Allows the administrator to set the password for user-level web GUI Firmware Version 1.0.1.27 GXV3240 Administration Guide Page 54 of 76... -
Page 56: Maintenance/Upgrade
Download Device current settings except password for security purpose. Users can use Configuration the Grandstream configuration file generator to generate binary config file using this txt file. Configure the access control for the users to configure from keypad men. There are two different options: ... -
Page 57: Maintenance/Syslog
DHCP option 66 originally was only designed for TFTP server. Later on DHCP Option 66 Override it was extended to support an HTTP URL. The GXV3240 supports both Server TFTP and HTTP server via option 66. The default setting is "Yes". -
Page 58: Maintenance/Logcat
Note: The trace files are saved in phone’s internal storage. Users can access or delete the trace files from LCD->FileManager->Internal Storage->ppp directory. MAINTENANCE/LANGUAGE Language Select the language displayed on the phone's LCD. Firmware Version 1.0.1.27 GXV3240 Administration Guide Page 57 of 76... -
Page 59: Maintenance/Tr-069
The default setting is "No". If set to "Yes", when the XML phonebook file is downloaded to the Replace Duplicate Items phone, the duplicate entries will be removed. The default setting is "No". Firmware Version 1.0.1.27 GXV3240 Administration Guide Page 58 of 76... -
Page 60: Maintenance/Ldap Book
"12 hours". The phone will automatically send download request to the download server based on the download interval. Note: For more information on XML Based Downloadable Phonebook on GXV3240, please refer to the GXV3240 XML Phonebook Guide in the following link: http://www.grandstream.com/products/gxv_series/gxv3240/documents/gxv3240_xml_phonebook_guide.p... -
Page 61: Firmware Version 1.0.1.27
LDAP Number Filter (&(telephoneNumber=%) (cn=*)) returns all the records with the "telephoneNumber" field starting with the entered prefix and "cn" field set. LDAP Mail Filter Configures the filter used for mail lookups. Firmware Version 1.0.1.27 GXV3240 Administration Guide Page 60 of 76... -
Page 62: Maintenance/Device Manager
Configures to enable LDAP number searching when receiving incoming Call calls. The default setting is "No". Note: For more information on how to configure LDAP on GXV3240, please refer to the GXV3240 LDAP Configuration Guide in the following link: http://www.grandstream.com/products/gxv_series/gxv3240/documents/gxv3240_ldap_book_guide.pdf MAINTENANCE/DEVICE MANAGER AE mode (Automatic Exposure) has two options "Dark Environment"... -
Page 63: Firmware Version 1.0.1.27
If set to "Yes", the LED indicator on the upper right corner of the Disable Missed Call Indicator GXV3240 will not light up when there is missed call on the phone. The default setting is "No". If set to "Yes", the LED indicator on the upper right corner of the Disable MWI Indicator GXV3240 will not light up when there is new voicemail on the phone. -
Page 64: Firmware Version 1.0.1.27
When there is an incoming call, press Answer icon on the screen or Speaker button, headset will be used; When there is an active call, press HEADSET button to toggle between Headset and Speaker. Firmware Version 1.0.1.27 GXV3240 Administration Guide Page 63 of 76... -
Page 65: Upgrading And Provisioning
Examples of valid URLs: firmware.grandstream.com fw.ipvideotalk.com/gs UPGRADE AND PROVISIOING CONFIGURATION There are two ways to setup upgrade and provisioning on GXV3240. They are Keypad Menu and Web GUI. Configure via keypad Menu In GXV3240 Settings, select Advanced Settings->Upgrade. Users may then select the upgrade mode and enter the IP address or FQDN for the Firmware server and the Config server. -
Page 66: Figure 15: Gxv3240 Upgrade Configuration Via Web Gui
Configure via Web GUI Open a web browser on PC and enter the IP address for the GXV3240. Then login with the administrator username and password. Go to Maintenance section, select Upgrade tab. In the Upgrade web page, enter the IP address or the FQDN for the upgrade server and choose to upgrade via TFTP, HTTP or HTTPS. -
Page 67: Upload Firmware Locally
UPLOAD FIRMWARE LOCALLY If there is no HTTP/TFTP server, users could also upload the firmware to the GXV3240 directly via Web GUI. Please follow the steps below to upload firmware to GXV3240 locally. 1. Download the latest GXV3240 firmware file from the following link and save it in your PC. -
Page 68: Upgrade Via Sd Card
For users that could not use remote upgrade or could not access the phone's Web GUI to upload firmware, upgrading via external SD card is an alternative. Follow the steps below to upgrade GXV3240 via SD card. 1. Download the firmware file to PC and save it in SD card. -
Page 69: Provisioning And Configuration File Download
When the GXV3240 boots up, it will issue TFTP or HTTP request to download a configuration XML file named "cfgxxxxxxxxxxxx" followed by "cfgxxxxxxxxxxxx.xml", where "xxxxxxxxxxxx" is the MAC address of the phone, i.e., "cfg000b820102ab" and "cfg000b820102ab.xml". If downloading "cfgxxxxxxxxxxxx.xml"... -
Page 70: Backup
BACKUP The following data on the GXV3240 can be backed up and restored to the phone again using the built-in Backup application System applications: Blacklist, Contacts, Call history, Config, SMS, Calendar and desktop settings. Third party applications. GENERATE BACKUP FILE 1. -
Page 71: Restore From Backup File
3. Tap on one of the backup file to select the applications to be restored from this backup. Firmware Version 1.0.1.27 GXV3240 Administration Guide Page 70 of 76... -
Page 72: Automatic Backup
Figure 21: Restore Process AUTOMATIC BACKUP 1. Open Backup application by tapping on icon from phone's menu or desktop. 2. Tap on and select "Auto Backup". 3. Configure the automatic backup settings. Firmware Version 1.0.1.27 GXV3240 Administration Guide Page 71 of 76... -
Page 73: Figure 22: Automatic Backup Settings
Set Time. Select the hour and minute of the day for the phone to automatically start backup. Backup Item. Tap to select the applications you would like to backup automatically. Firmware Version 1.0.1.27 GXV3240 Administration Guide Page 72 of 76... -
Page 74: Factory Reset
Figure 23: GXV3240 LCD - Factory Reset 3. Tap on Factory Reset, a confirmation message will show. Select "Clear the SD Card" if you would like to delete all the picture, videos and other files from the SD card storage on the GXV3240. Firmware Version 1.0.1.27... -
Page 75: Restore To Factory Default Via The Web Gui
2. At the bottom of the page, click on the Reset button for Factory reset. Select "Clear the SD Card" if you would like to delete all the picture, videos and other files from the SD card storage on the GXV3240. -
Page 76: Restore To Factory Default Via Hard Keys
If users could not access web GUI for factory reset, or when the GXV3240 cannot bootup, pressing and holding 1 and 9 at the same time for about 5 seconds could reset the GXV3240 before it boots up. Follow the steps below to reset the GXV3240 via hard keys. -
Page 77: Gxv3240 Administration Guide
FAQs User and Developer Forum for answers to your general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them directly for immediate support. Our technical support staff is trained and ready to answer all of your questions. Contact a technical support...
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