Grandstream Networks GXV3240 User Manual
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Grandstream Networks GXV3240 User Manual

Enterprise application phone
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Download this manual See also: Administration Manual, User Manual
Grandstream Networks, Inc.
GXV3240 Enterprise Application Phone
User Manual
Grandstream Networks, Inc.
GXP3275 Enterprise Application
Phone
User Manual
www.grandstream.cn

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  • Page 1 Grandstream Networks, Inc. GXV3240 Enterprise Application Phone User Manual Grandstream Networks, Inc. GXP3275 Enterprise Application Phone User Manual www.grandstream.cn...

  • Page 2: Table Of Contents

    INSTALLATION ....................9 EQUIPMENT PACKAGING ...................... 9 PRODUCT APPEARANCE ...................... 9 CONNECTING YOUR PHONE ....................13 GETTING TO KNOW GXV3240 ..............15 SOFTWARE FEATURES ....................... 15 HARDWARE FEATURES ....................... 16 USING THE MESSAGE WAITING INDICATOR ..............17 MANAGING STATUS BAR ..................... 18 ONSCREEN KEYBOARD ......................
  • Page 3 GXV3240 User Manual MANAGING APPS ......................... 35 EDITING WALLPAPER ......................36 MAKING PHONE CALLS ................37 ACCOUNT ..........................37 MAKING A CALL ........................38 DIRECT DIALING ......................38 REDIAL ........................... 39 CONTACTS ........................39 CALL HISTORY ....................... 40 DIRECT IP CALL ......................41 ANSWERING A CALL ......................
  • Page 4 GXV3240 User Manual MANAGE CONTACTS ......................73 DELETE CONTACTS ...................... 73 EXPORT CONTACTS ..................... 74 SEND CONTACTS ......................75 CONTACTS STORAGE STATUS ..................75 ADD GOOGLE ACCOUNT ....................76 ADD CONTACT TO FAVORITES..................77 ADD GROUPS ........................ 79 TOOLS ......................82 FILEMANAGER ........................
  • Page 5 GXV3240 WEB GUI ..................134 DEFINITIONS ........................134 ACCESSING GXV3240 WEB GUI ..................135 IP ADDRESS........................135 TO ACCESS THE GXV3240 WEB GUI ................135 SAVE CHANGES ......................... 136 CONFIGURE WEB PAGE ....................137 Grandstream Co., Ltd Software Version: 1.0.0.9 Format Version：0.2...
  • Page 6 GXV3240 User Manual TOOLBAR ........................137 STATUS......................... 138 ACCOUNT ........................141 ADVANCED SETTINGS ....................155 MAINTENANCE ......................165 UPGRADING AND PROVISIONING ............187 CONFIGURATION FILE DOWNLOAD ................. 187 CONFIGURE SERVER ......................188 CONFIGURE TFTP SERVER ..................188 CONFIGURE HTTP SERVER ..................190 FIRMWARE UPDATE ......................
  • Page 7 Figure 6 GXV3240 English Keyboard-Uppercase ................20 Figure 7 GXV3240 English Input Method-Numbers and Symbols ........... 21 Figure 8 GXV3240 English Input Method-More Numbers and Symbols .......... 21 Figure 9 GXV3240 Multi-screens ...................... 22 Figure 10 GXV3240 Finger Gestures ....................23 Figure 11 GXV3240 Open Status Bar ....................
  • Page 8 Figure 45 GXV3240 Call Forward-Split .................... 56 Figure 46 GXV3240 Conference Interface ..................57 Figure 47 GXV3240 Manually Add Party to Conference ..............58 Figure 48 GXV3240 Invite Party to Conference ................58 Figure 49 GXV3240 3-way Conference Call Established ..............59 Figure 50 GXV3240 Add MPK Number ....................
  • Page 9 Figure 85 GXV3240 Empty Call History ................... 90 Figure 86 GXV3240 Editing Call History................... 91 Figure 87 GXV3240 Blacklist-Block History ..................92 Figure 88 GXV3240 Manually Add Number to Blacklist ..............93 Figure 89 GXV3240 Editing Blacklist List ..................93 Figure 90 GXV3240 Blacklist Settings ....................93 Figure 91 GXV3240 Blacklist –Block History Notification ..............
  • Page 10 GXV3240 User Manual Figure 105 GXV3240 Gallery-Images List ..................106 Figure 106 GXV3240 Gallery- View Image in Full Screen ............. 107 Figure 107 GXV3240 Gallery- Edit Image ..................108 Figure 108 GXV3240 Gallery- Edit Image via Menu Options ............108 Figure 109 GXV3240 Gallery- Editing Image .................
  • Page 11 Figure 146 GXV3240 Web GUI Advanced Settings-MPK General Settings ........162 Figure 147 GXV3240 Web GUI Advanced Settings- MPK LCD Settings ........163 Figure 148 GXV3240 Web GUI Advanced Settings - MPK EXT Settings ........164 Figure 149 GXV3240 Web GUI Maintenance-Network Settings ............ 167 Figure 150 GXV3240 Web GUI Maintenance-Time Settings ............
  • Page 12 GXV3240 User Manual Table of Tables Table 1GXV3240 Front View Icons ....................10 Table 2 GXV3240 Back View Icons ....................12 Table 3 GXV3240 Side View Ports ....................13 Table 4 GXV3240 Software Features ....................15 Table 5 GXV3240 Hardware Features ..................... 16 Table 6 GXV3240 Status Bar Icons ....................
  • Page 13 CHANGE LOG GXV3240 User Manual Table 32 Maintenance/TR-069 Parameters ................... 178 Table 33 Maintenance/Contacts Parameters ................. 180 Table 34 Maintenance/LDAP Book Parameters ................182 Table 35 Maintenance/Device Manager Parameters ..............184 Grandstream Co., Ltd Software Version：1.0.0.11 Document Version：0.1...

  • Page 14: Change Log

    CHANGE LOG GXV3240 User Manual CHANGE LOG This section introduces the latest version of GXV3240 and the new features. Only major new features or major document updates are listed here. FIRMWARE VERSION 1.0.0.11 This is the initial version.  Grandstream Co., Ltd...

  • Page 15: Welcome

    GXV3240 ranks top in the multimedia phone series in the modern age of the internet. This user manual is designed to help you to understand how to configure and manage the GXV3240 enterprise application phone including senior phone function settings and operatings, such as multi-party conferences.

  • Page 16: Product Overview

    Android 4.2 and its vast number of 3rd party applications, a 4.3" 480x272 capacitive touch screen TFT LCD, dual Gigabit network ports, integrated PoE+, WI-Fi and Bluetooth. The GXV3240 delivers superior HD audio quality, leading edge telephony features, integration of rich Web content with access to the rapidly growing Android applications base and automated provisioning.
  • Page 17 Warning: Please do not use a different power adaptor with the GXV3240 as it may cause damage to the products and void the manufacturer warranty. Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc.

  • Page 18: Feature Highlights

    WELCOME GXV3240 User Manual This device is complied with SAR for general population/uncontrolled exposure limits in ANSI/IEEE C95.1-1992, and has been tested in accordance with the measurement methods and procedures specified in OET Bulletin 65 Supplement C. This device has been tested, and meets the FCC RF exposure guidelines when tested with the device directly contacted to the body.
  • Page 19 WELCOME GXV3240 User Manual Phonebook with up to 1000 contacts both enterprise and personal, call history with up to 1000  records; Dual switched auto-sensing 10/100/1000Mbps network ports, PoE, Bluetooth, dual USB, SD,  Mini HDMI, EHS (Electronic Hook-Switch) with Plantronics headsets;...

  • Page 20: Installation

    INSTALLATION GXV3240 User Manual INSTALLATION EQUIPMENT PACKAGING Open the package and check all the accessories, this GXV3240 package contains: One(1 ) Main Case（Including the phone stand ）  One(1) handset  One(1) Phone Cord  One(1) 12V DC Power Adapter ...

  • Page 21: Figure 1 Gxv3240 Main Case And Extension Board

    INSTALLATION GXV3240 User Manual Figure 1 GXV3240 Main Case and Extension Board Table 1GXV3240 Front View Icons Icon Name Description Front Camera 1 million pixel adjustable camera for video call and taking photos. LED Indicator Red & Green message waiting indicator LED used to indicate the current state of the unit.
  • Page 22 INSTALLATION GXV3240 User Manual Mute Icon Turn On/Off Mute. Headset Icon Switch between handset mode and headset mode in an active call. SMS Icon Shortcut key to enter SMS box. Call Hold Icon Enable Call Hold function. Multi-conf Icon Initiate multiparty conference.

  • Page 23: Figure 2 Gxv3240 Main Case-Back View

    INSTALLATION GXV3240 User Manual Figure 2 GXV3240 Main Case-Back View Table 2 GXV3240 Back View Icons Name Specification USB Port Connect to USB device. Note: Supports no USB keyboard or mouse device temporary. i.e., users could insert USB drive as well as USB Wi-Fi.

  • Page 24: Connecting Your Phone

    Mini HDMI Port Connect the display device that supports HDMI. CONNECTING YOUR PHONE Follow the steps below to connect your GXV3240: 1. Connect the handset and the main case with the phone cord; Grandstream Co., Ltd Software Version：1.0.0.11 Document Version：0.1...
  • Page 25 INSTALLATION GXV3240 User Manual 2. Connect one end of the cable to the LAN port of the phone and the other end to the external network port (the port in the office or at home); 3. Connect the power adapter to the power jack of the phone and power the device.

  • Page 26: Getting To Know Gxv3240

    GETTING TO KNOW GXV3240 GXV3240 User Manual GETTING TO KNOW GXV3240 SOFTWARE FEATURES Table 4 GXV3240 Software Features Features Description Lines 6 lines with up to 6 independent SIP accounts. Protocols SIP RFC3261， TCP/IP/UDP， RTP/RTCP， HTTP/HTTPS， ARP， ICMP， DNS （A record，...

  • Page 27: Hardware Features

    User and administrator level passwords, MD5 and MD5-sess based authentication, AES encrypted configuration file, SRTP and TLS call Encryption, 802.1x media access control. HARDWARE FEATURES Table 5 GXV3240 Hardware Features Features Description Network Interfaces Dual switched auto-sensing 10/100/1000Mbps network ports with integrated PoE, Wi-Fi (802.11b/g/n) and Bluetooth.

  • Page 28: Using The Message Waiting Indicator

    C-TICK: AS/NZS CISPR22 Class B，AS/NZS CISPR24 USING THE MESSAGE WAITING INDICATOR The GXV3240 message waiting indicator LED is on the top right corner of the device. It could notify the users with different messages and status of the phone. Please refer to the status description below.

  • Page 29: Managing Status Bar

    GETTING TO KNOW GXV3240 GXV3240 User Manual MANAGING STATUS BAR The GXV3240 status bar is located on the top of the screen to indicate the current status of the phone. Please refer to Table 6 below. Table 6 GXV3240 Status Bar Icons...

  • Page 30: Onscreen Keyboard

    Full contacts storage. Connected to HIMI display device. Maximum message number. New SMS. Power the phone with PoE. ONSCREEN KEYBOARD The GXV3240 onscreen keyboard can be activated by tapping on an input field. Grandstream Co., Ltd Software Version：1.0.0.11 Document Version：0.1...

  • Page 31: English Input Method

    When using English input method, to switch between uppercase and lowercase input, tap Figure 6 GXV3240 English Keyboard-Uppercase CHINESE KEYBOARD GXV3240 currently does not support Chinese input method, users can download and install compatible input method and use if need the Chinese keyboard. NUMBER AND SYMBOLS...

  • Page 32: Desktop

    GETTING TO KNOW GXV3240 GXV3240 User Manual another input interface for more symbols. Figure 7 GXV3240 English Input Method-Numbers and Symbols Figure 8 GXV3240 English Input Method-More Numbers and Symbols DESKTOP GXV3240 has multiple screens manipulating with horizontal slip gestures. Grandstream Co., Ltd...

  • Page 33: Figure 9 Gxv3240 Multi-Screens

    GETTING TO KNOW GXV3240 GXV3240 User Manual Figure 9 GXV3240 Multi-screens Widgets: GXV3240 supports tools and apps like weather forecast, Clock, RSS News, and etc.  Status Bar: The Status Bar shows the current system time and phone status with notification ...

  • Page 34: Assistive Touch

    GXV3240 screen supports multi-touch in full screen, users could operate the GXV3240 with touch or drag gestures. USING TOUCHSCREEN Figure 10 GXV3240 Finger Gestures Use your fingers to operate the following gestures on the GXV3240 as shown in figure 10: Grandstream Co., Ltd Software Version：1.0.0.11 Document Version：0.1...

  • Page 35: Shortcut Keys

    Double Tap：Rapidly touch surface twice with the fingertip to rearrange the zoomed page to fit  the screen when viewing photos or WebPages. SHORTCUT KEYS GXV3240 supports shortcuts for some special operation like Screenshots, Factory Reset, Upgrade and Security. Screenshot: Press the Backspace button and the Menu button in the meanwhile, ...

  • Page 36: Managing Status Bar

    MANAGING STATUS BAR The GXV3240 status bar is located on the top of the screen. Touch the bar and slowly drag it down to display the full status list. Once the status bar is opened, users could view Notifications and System Settings.

  • Page 37: Figure 12 Gxv3240 Status Bar-Notification

    ASSISTIVE TOUCH GXV3240 User Manual Figure 12 GXV3240 Status Bar-Notification Click on the Clear All button on the upper right corner to clear all the notification messages.  Click a notification message to view the details.  Slide a notification message to left or right to delete it.

  • Page 38: Figure 13 Gxv3240 Status Bar-System Settings

    Click to select Media Channels to switch default media channel.  NOTE: Handset mode is mainly used to control the audio path or GXV3240 dial-up when using the third party applications. Such third party applications often need to use media channels. Handset mode currently supports three options: Enable: The default mode.

  • Page 39: Desktop Menu

    ASSISTIVE TOUCH GXV3240 User Manual DESKTOP MENU When the GXV3240 is running on idle screen, press the Menu button to enter the menu. See figure Figure 14 GXV3240 Idle Screen Menu Wallpaper: Edit the idle screen wallpaper.  Preview: Add, delete and edit desktop.

  • Page 40: Switch Desktops

    Press finger slightly in free space of the screen and fast slide left or right, users can switch  between different desktops. Figure 15 GXV3240 Switch Desktops EDIT DESKTOP Tap on the Menu button to open the menu, select Preview to access the interface as shown in figure Grandstream Co., Ltd...

  • Page 41: Adding An App To Desktop

    ASSISTIVE TOUCH GXV3240 User Manual Figure 16 GXV3240 Edit Desktop Add Desktop: Click on the screen to add a new desktop. Users could add up to 9  desktops. Delete Desktop: Click on the upper right corner of the blank desktop to delete it. The ...

  • Page 42: Adding An Item To Desktop

    ASSISTIVE TOUCH GXV3240 User Manual Figure 17 GXV3240 Add App to Desktop ADDING AN ITEM TO DESKTOP Users could add commonly-used items (Weather Forecast, RSS News, etc.) to the desktop. Follow the steps below: 1. Tap on the Menu button and click Edit Widgets in the pop-up menu to bring out a list of options as shown in figure 18.

  • Page 43: Managing Desktop Apps And Items

    2. Users may need to select the specific items before add them to the desktop. i.e., browser, bookmark, star-labeled contact, photos, ect. MANAGING DESKTOP APPS AND ITEMS All the GXV3240 apps/items can be accessed / /removed. Some apps support size editing. Take Clock as an example in the following chapter. OPENING AN APP Tap on Clock icon to access the interface as shown in figure 19.

  • Page 44: Figure 20 Gxv3240 Move Clock To Desktop

    MOVING AN APP Touch and hold the Clock icon, when the icon begins to float, drag it to any desktop with free space. Figure 20 GXV3240 Move Clock to Desktop REMOVING AN APP Touch and hold the Clock icon when the Recycle Bin...

  • Page 45: Figure 21 Gxv3240 Remove Clock From Desktop

    ASSISTIVE TOUCH GXV3240 User Manual Figure 21 GXV3240 Remove Clock from Desktop EDITING APP SIZE Users could set the size of some apps such as Calendar, Clock, Bookmark, ect. Long press these widgets to bring out the blue frame as shown in figure 22. Adjust the widget size by dragging the frame.

  • Page 46: Figure 23 Gxv3240 Application Interface

    Tap on the Menu button and select Thread Manager to access the Application interface, as shown in figure 23 below: Figure 23 GXV3240 Application Interface Slide up/down to view the running apps list on the left. Press on one app and slide left/right to ...

  • Page 47: Figure 24 Gxv3240 Choose Wallpaper

    Long press the screen for 2 seconds or press the Menu button to access Wallpaper. See figure 24. Figure 24 GXV3240 Choose Wallpaper Wallpapers: To open a list of sample wallpapers embedded in the GXV3240. Slide to left/right  to view and choose wallpaper.

  • Page 48: Figure 25 Gxv3240 Registered Account Status

    GXV3240 User Manual MAKING PHONE CALLS ACCOUNT GXV3240 supports up to 6 independent SIP, 6 lines. Users need to register their own accounts to the SIP server to make calls via the account. GXV3240 is equipped with an IPVideoTalk account for users.

  • Page 49: Figure 26 Gxv3240 Call Interface

    Click the Call icon in the main menu or the shortcut icon on the desktop.  Click the hardkey  The GXV3240 Call interface is as follows: Figure 26 GXV3240 Call Interface DIRECT DIALING 1. Enter the call Interface by selecting one of the four ways mentioned above. Grandstream Co., Ltd...

  • Page 50: Redial

     can log in the Web page to set up No Key Enter Timeout. GXV3240 allows users to configure the "#" key as the "Send" key. If users need to  cancel this setting, please log in the built-in Web page to set the parameter "use # as the dial key"...

  • Page 51: Figure 27 Gxv3240 View Contacts

    MAKING PHONE CALLS GXV3240 User Manual 2. Navigate to the contacts by sliding up/down on the screen; Figure 27 GXV3240 View Contacts Tap on the dial key to dial the corresponding contact. CALL HISTORY 1. Access the Call History by tapping on the onscreen Menu icon->Call History icon...

  • Page 52: Figure 28 Gxv3240 Call History

    For redialling, the phone will use the account that was used to call the last number.  DIRECT IP CALL Direct IP Call allows the GXV3240 to talk to another VoIP phone without SIP proxy. Direct IP calls can be made between two phones if: Both phones have public IP addresses; or ...

  • Page 53: Figure 29 Gxv3240 Call Interface-Input Ip Address

    Select Audio Call or Video Call to dial out. ANSWERING A CALL SINGLE INCOMING CALL When the GXV3240 is running on idle screen, It would display the ringing screen when rings. See figure 30. Grandstream Co., Ltd Software Version：1.0.0.11 Document Version：0.1...

  • Page 54: Figure 30 Gxv3240 Single Incoming Call

    When the phone rings, users could use the handset or press the button to answer the call, or refuse the call by pressing the button . The ringing screen is as follows if it is a video call. Figure 31 GXV3240 Incoming Video Call-Ring Interface Grandstream Co., Ltd Software Version：1.0.0.11 Document Version：0.1...

  • Page 55: Figure 32 Gxv3240 Multiple Incoming Calls- Ring Interface

    ID (see Figure 32). And a pop-up dialog will display the details as shown below. Figure 32 GXV3240 Multiple Incoming Calls- Ring Interface Users could press the new incoming call button on the left to switch to the call screen to view details.

  • Page 56: Active Call

    MAKING PHONE CALLS GXV3240 User Manual If users click the button or the button (Only available when  there is a video call) to answer the new incoming call, the previous call would be put on hold automatically. If users click the button to refuse the new incoming call, the LCD will go back to ...

  • Page 57: Figure 33 Gxv3240 Call On Hold

    If the active call is on hold, users could press the Unhold button to resume call or tap on the button to hang up the call. CALL RECORD Users could save the call conversations to the GXV3240 by recording during an active call. You can Recorder listen to the recordings from Recorder, please refer to the chapter for details.

  • Page 58: Figure 35 Gxv3240 Call Mute

    1. During an active call, press the Mute button to mute the call. This operation would disable the other party to hear his own voice. As shown figure 35 below: Figure 35 GXV3240 Call Mute 2. Press the Unmute button to cancel mute.

  • Page 59: Figure 36 Gxv3240 Call Interface

    2. When the user is speaking via one voice channel during an acticve call, press again the corresponding button of this voice channel to hang up the phone. Figure 37 shows speak via headset. Figure 37 GXV3240 Speak via headset Grandstream Co., Ltd Software Version：1.0.0.11 Document Version：0.1...

  • Page 60: Ehs Headset

    MAKING PHONE CALLS GXV3240 User Manual HANDSET The GXV3240 allows users to answer/make calls via handset, press the Hook or the switching key to end the call. VOICE CHANNEL SWITCH Follow the steps in chapter to switch in an active call.
  • Page 61 MAKING PHONE CALLS GXV3240 User Manual RJ9 HEADSET When the phone is connected to RJ9 headset, users could speak via switching to the headset in an active call. Follow the steps in VOICE CHANNEL SWITCH if need to use other voice channels.

  • Page 62: Figure 38 Gxv3240 Drop-Down Status Bar-System Settings

    When DND is on, the active call will not be affected, all the calls after to the registered  accounts will be blocked. When DND is on, the incoming calls to the GXV3240 will not be saved in the call  history but in the blacklist.

  • Page 63: Figure 39 Gxv3240 Missed Calls Remind Interface

    MAKING PHONE CALLS GXV3240 User Manual Figure 39 GXV3240 Missed Calls Remind Interface CALL TRANSFER Call transfer is to transfer one call to another call. Call transfer including blind transfer and attended transfer according to different situations. For example, if user A wants to transfer the call with user B to user C, blind transfer or attended transfer is optional.

  • Page 64: Figure 40 Gxv3240 Transfer-Blind Transfer

    MAKING PHONE CALLS GXV3240 User Manual Figure 40 GXV3240 Transfer-Blind Transfer 3. Set the transfer mode to Blind .The default mode is Blind. 4. Enter the digits and press the SEND to transfer the call with user B to User C. When user C’s phone rings, the phone interface of user A is shown in figure 43.

  • Page 65: Attended Transfer

    MAKING PHONE CALLS GXV3240 User Manual 5. User C’s phone will ring, the phone with CID function will display user B’s number on screen as the caller. Note: If inputted the wrong digits, press the button to delete the digit one by one, or ...

  • Page 66: Figure 42 Gxv3240 Transfer -Attended Transfer

    1. User A and user B are in an active call. User A taps on the hardkey TRANSFER to bring up the transfer screen. 2. Select the Transfer mode. As shown in figure 42. Figure 43 GXV3240 Call Forward-Select Forward Mode 3. Input digits and then press the Send soft key. Grandstream Co., Ltd...

  • Page 67: Figure 44 Gxv3240 Call Forward --Transferring

    C automatically; press the “Cancel” button will cancel the transfer. Figure 44 GXV3240 Call Forward -–Transferring 5. User A could press the “Transfer” button to forward the call to user C. Tap on “Split” to establish line with the third patty, while user B will be put on hold.

  • Page 68: Figure 46 Gxv3240 Conference Interface

    MAKING PHONE CALLS GXV3240 User Manual 6-WAY CONFERENCE The GXV3240 supports up to 6-way conferencing. INITIATE CONFERENCE During an active call, tap on the hardkey CONF to bring up the conference screen; users could also press Conf button in the main menu or on the desktop when the phone is running on idle.

  • Page 69: Figure 47 Gxv3240 Manually Add Party To Conference

    MAKING PHONE CALLS GXV3240 User Manual Figure 47 GXV3240 Manually Add Party to Conference As Figure 47 shows, users could manually select a party, enter digits and then tap on the “Invite” icon, or select the active line (including on hold line...

  • Page 70: Figure 49 Gxv3240 3-Way Conference Call Established

    Go to the Web page and Tap on Advanced Settings - > Call Features> Auto Conference, check "Yes" and save the change. When GXV3240 have two or more roads on phone, just tap on More—Conf to connect all the current lines to the conference.
  • Page 71 MAKING PHONE CALLS GXV3240 User Manual Note: For 4-way conference and 5-way conference, PCMA, PCMU, G722,  Ilbc/G726-32 are the supported codec in current firmware version. In a 3-way conference, the host hangs up the phone will end this conference.

  • Page 72: Figure 50 Gxv3240 Add Mpk Number

    MAKING PHONE CALLS GXV3240 User Manual Figure 50 GXV3240 Add MPK Number Figure 51 GXV3240 MPK Number List 2. Users could also add number directly from Contacts. See figure 51 below. Grandstream Co., Ltd Software Version：1.0.0.11 Document Version：0.1...

  • Page 73: Figure 52 Gxv3240 Add Number From Contacts

    MAKING PHONE CALLS GXV3240 User Manual Figure 52 GXV3240 Add Number from Contacts 3. The MPK screen is shown in figure 52 after added numbers. Figure 53 GXV3240 MPK Number Interface VOICEMAIL When there is a new voicemail, voice mail icon will show up as a notification in the status bar.

  • Page 74: Figure 54 Gxv3240 Advanced Settings-Account

    Settings->Account to configure the voicemail access number. Figure 53 shows the Account Settings filed. Figure 54 GXV3240 Advanced Settings-Account Follow the steps below to read the voicemail: 1. Press the hardkey VOICEMAIL to access the voicemail box. As shown in figure 54.
  • Page 75 MAKING PHONE CALLS GXV3240 User Manual GXV3240 supports SCA on the BroadSoft platform. This feature allows SCA members to share the SIP lines and provides the condition monitoring of the shared line (idle, activation, calls, maintain). When a member of the SCA group calls, all the members of the SCA will get the ringing and can answer the phone individually.

  • Page 76: Figure 56 Gxv3240 Sca Settings Via Lcd

    Figure 57 GXV3240 SCA Setting via Web GUI ACTIVATE CALL FEATURES GXV3240 supports traditional and advanced call features, including CID, Display Caller’s name, call transfer, ect. Login the Web page and go to Account->Call Settings and select “Yes” in the checkbox behind the option “Activate Call Features”...
  • Page 77 MAKING PHONE CALLS GXV3240 User Manual Disable SRTP Dial *17 Enable SRTP(One-time Only) Dial *18 Disable SRTP(One-time Only) Dial *19 Anonymous Call(For all subsequent calls) Dial *30 Cancel Anonymous(For all subsequent calls) Dial *31 Call Waiting(For all subsequent calls) Dial *50...
  • Page 78 MAKING PHONE CALLS GXV3240 User Manual Force the audio calling used for the call. Dial *83 Force the video calling used for the call. Dial *84 Busy Call Forward: Set up busy call forward Dial *90 + Phone/Ext. Number. Dial...

  • Page 79: Contacts

    GXV3240 User Manual CONTACTS GXV3240 Contacts helps users to easily record friends or colleagues’ phone numbers and the related information. Users can add contacts on the phone or import contacts from external devices as well as download contacts from the server.

  • Page 80: Figure 58 Gxv3240 View Contacts

    CONTACTS GXV3240 User Manual Figure 58 GXV3240 View Contacts Contacts: Tap on the icon to view all contacts.  Favorites: Tap on the icon to view the marked favorite contact.  There are two ways to add contacts to favorites.

  • Page 81: Figure 59 Gxv3240 Add New Contact

    CONTACTS GXV3240 User Manual Figure 59 GXV3240 Add New Contact 2. Enter contact information. Choose the account on the left of the “Phone” field to dial out this number. 3. Click OK to save the contact information. BATCH IMPORT Import allows users to batch import contact. The phonebook forma that complies with the import requirements should be saved to the local storage devices like SD card/USB flash drive, ect.

  • Page 82: Figure 60 Gxv3240 Batch Import Contacts

    3. Tap on “OK” to import contacts. DOWNLOAD The GXV3240 supports downloading phonebook from the file server to batch add contacts. The default name of the download file is “phonebook.xml”. The phonebook that complies with the download requirements should be saved on the file server that the phone could access.

  • Page 83: Figure 61 Gxv3240 Download Contacts

    GXV3240 supports Search function; users could tap on icon on the Contacts page and input the keyword to search in the pop-up dialog. GXV3240 will automatically display contacts items related to the search info. Fuzzy search and precise search are both supportive.

  • Page 84: Figure 62 Gxv3240 Contacts-View Groups

    VIEW GROUPS Group function allows users to divide contacts into several groups, each group is nominated with contacts features, see figure 61. Figure 62 GXV3240 Contacts-View Groups MANAGE CONTACTS DELETE CONTACTS 1. Long press the contact you would like to delete and the icon would show up on the right side of the Contacts page.

  • Page 85: Figure 63 Gxv3240 Import Contacts

    3. The button on the upper left will show the quantity of the selected contacts, tap on to delete the selected contacts. EXPORT CONTACTS The GXV3240 supports exporting phonebook as vcard/xml/csv files and save the files to other devices in case losing contacts info in the upgrading or factory reset process. 1. Tap on on the Contacts page and select Export to bring out the Export Contacts page.

  • Page 86: Send Contacts

    Bluetooth. CONTACTS STORAGE STATUS Tap on Option->Storage Status on the Contacts page to view the contacts storage. The GXV3240 can store up to 1000 contacts. The contacts added via account are not included in the storage status.

  • Page 87: Figure 64 Gxv3240 Contacts Storage Status

    ADD GOOGLE ACCOUNT Account allows users to add vast number of 3rd party Android applications (including Google, Lync, Skype, company, Email, and etc).Users can also sync GXV3240 via company account or Email. Figure 65 GXV3240 Account-Sync Interface Tap “Add Account” button to add new account according to the installation wizard.

  • Page 88: Figure 66 Gxv3240 Add Google Account

    CONTACTS GXV3240 User Manual Figure 66 GXV3240 Add Google Account Figure 67 GXV3240 Add Google Account- Wizard 1 Figure 68 GXV3240 Add Google Account- Wizard 2 ADD CONTACT TO FAVORITES Users could view the contacts list on the Favorites page, see figure 68.

  • Page 89: Figure 69 Gxv3240 Contacts-Favorites

    CONTACTS GXV3240 User Manual Figure 69 GXV3240 Contacts-Favorites There are 3 ways to add contact to favorites. Click when adding or editing a contact, when it turns to , the contact has been  added to the favorites. Long press a contact in the Contacts list to access Contacts page, tap on on the upper ...

  • Page 90: Figure 70 Gxv3240 Edit New Contact

    CONTACTS GXV3240 User Manual Figure 70 GXV3240 Edit New Contact Figure 71 GXV3240 Contacts Interface-Operating Menu ADD GROUPS Users could check groups' info on the Groups page. See figure 71. Grandstream Co., Ltd Software Version：1.0.0.11 Document Version：0.1...

  • Page 91: Figure 72 Gxv3240 Contacts-Groups

    The priority of ring from high to low is "Custom", "Group", "Account” and “Default”. If one group have set the custom ring for its contacts, the phone will ring the custom ringtone other than other group ringtones. Figure 73 GXV3240 Add New Groups Grandstream Co., Ltd Software Version：1.0.0.11 Document Version：0.1...
  • Page 92 CONTACTS GXV3240 User Manual There are 2 ways to add contact to the group: Add the contact to the group when editing or adding a new contact.  Click when adding or editing contact on New Group page to batch selecting contacts.

  • Page 93: Tools

    To copy the file from the GXV3240 to USB/SD storage device: 1. Insert USB storage device into USB port on the GXV3240, It will take a few seconds for the GXV3240 to prepare the connection. Then the USB storage icon will show on the status bar;...

  • Page 94: Figure 74 Gxv3240 Filemanager-Editing

    Copy. 5. Tap on the root directory icon on the upper left corner to go back to the root directory as shown in figure 79. Figure 75 GXV3240 FileManager-Root Directory Grandstream Co., Ltd Software Version：1.0.0.11 Document Version：0.1...

  • Page 95: Move File

    6. Tap on the USB or SD card icon to open the corresponding storage device then click Paste button to paste. Note: The file Screensaver is a restricted folder on GXV3240, users can only copy or send it other than make other operations. MOVE FILE The first 3 steps of Move File are the same as steps in Copy File.

  • Page 96: Figure 76 Gxv3240 Filemanager-Delete File

    4. Tap on the Recycle Bin button on the upper right corner and a dialog will pop up for users to confirm whether to delete the file or not. Figure 76 GXV3240 FileManager-Delete File 5. Click “OK” to delete the file successfully. Grandstream Co., Ltd...

  • Page 97: Figure 77 Gxv3240 Filemanager-Rename File

    4. Tap on the Menu button on the upper right and select Rename. 5. Input the new file name in the pop-up dialog and click ”OK” to save. Figure 77 GXV3240 FileManager-Rename File LDAP(NOT SUPPORT NOW) GVR3240 supports LDAP. 1. Users could configure LDAP via the phone screen (Main Menu ->LDAP ->Settings), or login the Web page to configure it.

  • Page 98: Figure 78 Gxv3240 Ldap Settings

    Add button in the toolbar. Figure 80 GXV3240 LDAP-Add Contact Figure 81 GXV3240 LDAP-Batch Add Contact Figure 82 GXV3240 LDAP-Confirm to Batch Add Contacts Grandstream Co., Ltd Software Version：1.0.0.11 Document Version：0.1...

  • Page 99: Figure 83 Gxv3240 Call History

    Tap on in the main menu or at the bottom of the desktop to view call history. See figure 86 below. Figure 83 GXV3240 Call History All calls  Grandstream Co., Ltd Software Version：1.0.0.11 Document Version：0.1...

  • Page 100: Figure 84 Gxv3240 Call History Details

    Click on a record in the call history to dial this number directly via the previous dialed-out account. Click the arrow icon behind one call log to view the call details with this number. See figure Figure 84 GXV3240 Call History Details Dial out directly. ...

  • Page 101: Figure 85 Gxv3240 Empty Call History

    CallHistory page if  want to empty the call log. As shown in figure 88 Figure 85 GXV3240 Empty Call History Long press one call log to enter the editing mode. Select the call log to make operations like ...

  • Page 102: Figure 86 Gxv3240 Editing Call History

    TOOLS GXV3240 User Manual Figure 86 GXV3240 Editing Call History BLACKLIST Blacklist helps users to block calls from blacklist at the same time does not affect normally answering other incoming calls. Click the icon in the main menu to activate it. See figure 86 below.

  • Page 103: Figure 87 Gxv3240 Blacklist-Block History

    TOOLS GXV3240 User Manual Figure 87 GXV3240 Blacklist-Block History : Display blocks history. Press the Recycle Bin button to empty the history list.  : Display blacklist list.  Long press on the upper right corner to add number to blacklist. There are 3 ways ...

  • Page 104: Figure 88 Gxv3240 Manually Add Number To Blacklist

    TOOLS GXV3240 User Manual Figure 88 GXV3240 Manually Add Number to Blacklist Long press one blacklist log to enter the editing mode to edit or delete the selected  contacts. Users could edit the contact If select one blacklist entry only. See figure 88.

  • Page 105: Figure 91 Gxv3240 Blacklist -Block History Notification

    Users could go to the notification bar to view details. See figure 94. Figure 91 GXV3240 Blacklist –Block History Notification Time Settings: Set up the block schedule. ...

  • Page 106: Figure 92 Gxv3240 Sms List

    TOOLS GXV3240 User Manual GXV3240 enables you to send/receive text message between phones or other devices equipped with SMS function. Click in the main menu to enter SMS page as shown in figure 91 below. Figure 92 GXV3240 SMS List...

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