Grandstream Networks GXV3240 Quick User Manual

Grandstream
GXV3240
TM
IP Multimedia Phone for Android
Quick User Guide
Basic Phone Operation
For detailed information, please consult
the GXV3240 User Manual available at:
www.grandstream.com
©2014 Grandstream Networks, Inc.
All rights reserved.
Reproduction or transmittal of the entire or any part,
in any form or by any means, electronic or print, for
any purpose without the express written permission
of Grandstream Networks, Inc. is not permitted.
Information in this document is subject to change
without notice.
*Android is a Registered Trademark of Google, Inc.

Use Headset or Speaker

1) Use the Speaker button to turn the Speaker
ON/OFF.
2) Use the Headset button to switch to headset
mode once the headset is connected to the phone.

Make a Call

1) Take handset/speaker/headset off hook, or tap on
icon on the bottom of the idle screen.
2) Select account on the right panel of the dial screen.
3) Enter the number to dial out.
4) Tap on icon or press button to make an
audio call. Or,
Tap on icon to make a video call.

Redial

When the phone is idle, press button to call the
last dialed number via speaker. Users could also off
hook the phone via handset/speaker/headset first, then
press button to redial.

Answer a Call

A) Single Incoming Call
1) Incoming Video Call: When the phone rings, tap
on "Audio Answer", "Video Answer" or "Reject" softkey.
2) Incoming Audio Call: When the phone rings, tap
on "Answer" or "Reject" softkey.
3) Missed Call: If a call is not answered, a missed
call message will show up in idle screen. Users could
tap on the missed call to access the details.
B) Multiple Incoming Call
1) When there is a new incoming call during active call,
users will hear call waiting tone.
2) The incoming call screen will show the caller name
and ID. Similar to single incoming call, users can tap on
"Audio Answer" or "Video Answer" softkey on the
screen to answer audio call or video call.
3) When the new call is answered, the previous active
call will be put on hold.
4) To toggle between the calls, tap on the line bar on
the right panel of the screen to select the call. Then
press HOLD button to resume to call.

Call Hold

1) Hold: During an active call, press HOLD button
to place the call on hold.
2) Resume: When the call is on hold, press
HOLD button again to resume the call.

End Call

End a call by tapping on END softkey or hanging up the
phone.

Call Transfer

A) Blind Transfer
1) During an active call, press TRANSFER button
to bring up the transfer screen.
2) Select transfer mode as "Blind" on the upper left of
the screen.
3) Enter the digits and then press "Send" softkey.
B) Attended Transfer
1) During an active call, press TRANSFER button
to bring up transfer screen.
2) Select transfer mode as "Attended" on the upper left
of the screen.
3) Enter the digits and tap on "Send" softkey.
4) After the call is answered, tap on "Transfer" softkey
on the prompt dialog to complete the transfer.
Note:

After step 2, if there is a call on hold on the phone, it
will be displayed on the transfer screen. If users would
like to transfer the call to it, tap on the call on hold to
complete the attended transfer.

After step 3, a dialog will prompt on the screen with
"Cancel" softkey. If "Cancel" softkey is pressed, the call
will not be transferred. If users hang up the call (e.g.,
hang up the handset) without pressing the "Cancel"
softkey, the transfer will be completed before answer.
6-Way Condference
A)Initiate Conference
1) Press CONFERENCE button first.
2) Tap on to start adding party to the conference.
3) Enter the number, or tap on the calls displayed
on the screen to invite the party.
4) Tap on "INVITE" softkey to add the party to the
conference.
B) Remove Party From Conference
On the conference screen, tap on icon on the upper
right of the party.
C) End Conference
Tap on END softkey to disconnect all parties from the
conference.
D) Auto Conference mode
1) Log in GXV3240 web GUI.
2) Go to Advanced Settings->Call Features page and
set "Auto Conference" to "Yes".
3) When there are multiple calls on the GXV3240, press
CONFERENCE button to establish conference
with all parties.

Voicemail

1) Press Message button first.
2) Tap on the account to dial into the voicemail
box.
Note: For each account, configure Voicemail User ID
under GXV3240 web GUI->Account->General Settings:
"Voice Mail UserID".

Mute/Unmute

To mute/unmute the phone, press MUTE button
during an active call.

Volume Adjustment

When the phone is in idle or during the call, press "-" or
"+" on the button to adjust volume.

Contacts

To access Contacts:
1) Tap on in the phone's menu or desktop.
Or,
2) Press button to open Contacts.
Or,
3) Tap on icon on the bottom of the idle screen or
menu screen.

Call History

To access Call History:
1) Tap on in the phone's menu or desktop.
Or,
2) Tap on icon on the bottom of the idle screen or
menu screen.
BLF
A) Use MPK Application
1) Tap on icon from phone's menu, or tap on MPK
widget on the idle screen.
2) The configured BLF virtual keys will be displayed in
the MPK application as well as the MPK widget on the
idle screen. Users will see the BLF status (idle, ringing
or busy) of the monitored extensions on the LCD.
3) The BLF virtual keys can be configured from LCD
MPK application or GXV3240 web GUI->Advanced
Settings->MPK LCD Settings.
B) Use Extension Board GXP2200EXT
1) Install GXP2200EXT to the GXV3240.
2) Log in the GXV3240 web GUI.
3) Configure BLF keys under Advanced Settings->MPK
EXT Settings.
4) Users will see the BLF status (idle, ringing or busy)
of the monitored extensions on the GXP2200EXT.
Note: The GXP2200EXT is an additional accessory for
the GXV3240. It's not included in the GXV3240 box.
Camera Adjustment
The GXV3240 has a built-in camera. Scroll the wheel
up/down on the back of the camera to adjust camera
angle during the video call.