Can Not Access The Internet; Diagnosis; Tcp/Ip Network Diagnosis - Ovislink Wireless Router User Manual

OvisLink

Can not access the Internet

Check the physical connectivity of local network.
Check if both the LEDs of Local and Global on the product's front panel are lit. If yes,
go to next step. Otherwise, make sure you are using the correct cables and the cables
are connected to the network devices properly.
Check the physical connectivity of broadband device.
Examine the LED of LAN port and the LED of the broadband signal input on the Cable
Modem/xDSL Modem. If the LAN LED is off, make sure you are using the correct
cables and the cables are connected to the devices properly. If the LED of the broadband
signal is off, please contact your ISP.
Note: You can also call your ISP and make sure the Internet service is still online.
Check the status of this product.
After checking the cabling, you also have to check if you have entered the correct user
name and password that your ISP provided. While checking, please note that the
information is case sensitive.
To check the Internet connection status, open the browser to start the Web
configuration, select Network Status ?WAN IP Status. Check if Link Status displays
"Connect successfully". If not, you may have to contact your ISP to see if their Internet
service is available.
Check the logical connectivity from your computer to the Internet.
Refer to the section "PING.EXE" in the "TCP/IP Network diagnosis" chapter. Follow
the described steps to find out where the problem is.

Diagnosis

TCP/IP Network Diagnosis

Execute WINIPCFG.EXE or PING.EXE for TCP/IP network diagnosis.
WINIPCFG
The WINIPCFG program (for Win95, 98, and ME) is used to gather information about
the TCP/IP connections that are active on your system. It cannot be used to dynamically
adjust TCP/IP connections. You can also renew leases (if allowed by the network), and
get the current IP address assignments through this program.
From Windows, go to Start, click Run, enter WINIPCFG, and click OK.
Figure 29: Run
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