Chapter 3: Answering A Call; Ignoring An Incoming Call - Avaya one-X User Manual

Chapter 3: Answering a call

When you receive an incoming call, the incoming call is usually selected automatically.
However, if you are already on a call or if you receive more than one incoming call at a time,
you may need to select the call you want to answer manually.
Note:
If your telephone is administered with non-typical settings, you may experience call handling
differences from the steps described here. Also, note that the phone will auto-scroll in certain
instances to present you with significant incoming calls.
If you do not have the Go to Phone Screen on Ringing option enabled and if the Phone screen is
not displayed, incoming calls display on the top line of the screen. You can touch the line to
answer the call or press the Phone button to view the Phone screen. You must press Phone
to choose a line or to view call options.
Answer an incoming call in one of the following ways:
To automatically display the Phone screen whenever you receive an incoming call,
set the Phone Screen on Ringing option to Yes (see
ringing

Ignoring an incoming call

Press Ignore to turn off the ringer for an incoming call
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Avaya one-X Deskphone SIP for 9608/9611G IP Telephone User Guide
• If you are not on another call, lift the handset, or press Speaker to answer using
the speakerphone, or press Headset to answer using the headset.
• If you are on another call, from the Phone screen, scroll to the line with the
incoming call and press Answer or OK.
Note:
on page 17.
Setting the Phone Screen on
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