Printer Control Panel Display Is Blank Or Displays Only Diamonds; Error Message About Reading Usb Drive Appears; Print Jobs Do Not Print - Lexmark X925 User Manual

Printer control panel display is blank or displays only diamonds

The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer on.
If Ready does not appear, then turn the printer off and contact Customer Support.

Error message about reading USB drive appears

Make sure the USB drive is supported. For information regarding tested and approved USB flash memory devices,
visit the Lexmark Web site at www.lexmark.com.

Print jobs do not print

Try one or more of the following:
M
AKE SURE THE PRINTER IS READY TO PRINT
Make sure Ready appears on the display before sending a print job.
C
HECK IF THE STANDARD EXIT BIN IS FULL
Remove the paper stack from the standard exit bin.
C
HECK IF THE PAPER TRAY IS EMPTY
Load paper in the tray.
M
AKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED
•
Verify that you are using the correct printer software.
•
If the printer is connected to your computer through a USB port, then make sure you are running a supported
operating system and using a compatible printer software.
M
AKE SURE THE INTERNAL PRINT SERVER IS WORKING PROPERLY
•
Make sure the internal print server is properly installed and that the printer is connected to the network.
•
Print a network setup page and check that the status shows Connected. If the status is Not Connected,
then check the network cables, and then try printing the network setup page again. Contact your system
support person to make sure the network is functioning correctly.
The printer software is available on the Lexmark Web site at http://support.lexmark.com.
M
AKE SURE YOU ARE USING A RECOMMENDED
For more information, visit the Lexmark Web site at http://support.lexmark.com.
M
AKE SURE PRINTER CABLES ARE SECURELY CONNECTED
Check the cable connections to the printer and print server to make sure they are secure.
For more information, see the setup documentation that came with the printer.
USB,
SERIAL
Troubleshooting
268
, E
OR THERNET CABLE