Make sure that the user name or password is correct.
Modem Problems
The modem does not work.
Make sure that the modem driver is correctly installed.
Make sure that the telephone line is properly connected.
Make sure that the COM port in the communication software is correctly
set.
Turn off power management.
PC Card Problems
The PC card does not work.
Make sure that the PC card controller driver is correctly installed.
Make sure that the PC card is correctly seated.
If the card requires an IRQ (Interrupt ReQuest), make sure that there is
one available.
The PC card stops communicating properly.
The application may have been reset when the computer is turned off or
in Sleep/Standby mode. Exit and restart the application.
Power Management Problems
The computer does not enter Sleep/Standby or Hibernation mode
automatically.
If you have a connection to another computer, the computer does not
enter Sleep/Standby or Hibernation mode if the connection is actively in
use.
Make sure that the Sleep/Standby or Hibernation time-out is enabled.
9-7
Troubleshooting