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GLOSSARY
Generic
The Generic
number
and revision
level are numbers
that
tell which
set
of system
operating
instructions
(software)
is installed
in your .5X-50@
system.
Hardware
The physical
components
of the system
are known
as hardware.
Hunt
Groups
A number
of
extensions,
usually
in the
same
department,
can
be
grouped
together
in such
a way
that
when
anyone
dials
the
access
number
for
the
group,
the
system
searches,
in a pre-determined
fashion,
for the first
free member
of the group.
It then
routes
the call
to that free member.
There
can be six of these
hunt
groups.
Incoming
Trunk
Groups
Depending
on what
type of call it is, an incoming
call is put into one of
three
possible
groups
which
appear
in the console
display
as LDN 1, 2,
or 3. One of your
trunk
groups
could
consist
of numbers
used by the
general
public,
another
for
trunks
connected
to
another
of
your
company's
locations.
You
may
have
instructions
to answer
the
two
differently.
Music-on-Hold
This is music
(usually
from
a tape
recorder
or radio)
that
the system
plays to external
callers
while
being
held while
you attempt
to connect
them.
The
music
reassures
them
that
the
connection
to the
system
has not been broken.
Outgoing
Trunk
Group
This is a collection
of trunks
used for making
outside
calls.
Outside,
or External
Line
This
is a line
that
connects
your
system
to
the
local
telephone
exchange,
and therefore
to the public
telephone
network.
PABX (Private
Automatic
Branch
Exchange)
This is a telephone
switching
system
for private
use by a company
or
organization.
P6kup
Group
If the extensions
of a department
are in a pickup
group
and one
of
them
rings,
someone
else can answer
the
call by dialing
the
pickup
code.
Reference
5-9
- Quick Links:
- Feature Keys
- Alarms
- Setting Time and Date
- Wake-Up
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