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Mitel Manuals
Telephone
SX-50
User manual
Overflow - Mitel SX-50 User Manual
Attendant console
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Advertisement
OVERFLOW
Sometimes
you
have so many
incoming
calls
. . .
that
you
are overwhelmed
trying
to deal with
them
properly.
Or you
may need to be away from
the console
for a short
time.
Overflow
lets
you
deal
with
both
these
situations
by temporarily
diverting
all calls
from
the console
to a programmed
alternate
answering
point.
To Activate
Overflow
l
Press OVERFLOW
The system
is in overflow
mode,
and extension
users are now
able to
dial the TAFAS code
to answer
the calls that
are ringing
the console.
The display
shows:
12:05
2-FEB
TAFAS
.'.
Note:
During
the time
the
overflow
is activated,
all calls will still be
displayed
at the console,
so you can see what
is going
on. This
allows
you to intervene
and answer
particular
calls if you wish.
To Restore
Normal
Operation
l
Press OVERFLOW
"TAFAS"
disappears
from
the
display.
The system
returns
to normal,
and extension
users
are no longer
able to answer
calls ringing
your
console
by dialing
the TAFAS code.
Note:
TAFAS
(Trunk
Answer
From
Any
Station)
is the term
for the
special
pickup
code
to be used
by extension
users
answering
overflow
calls.
Fill in the
TAFAS
access
code
used
in your
organization
in the box below.
.:
4-16
Attendant
Functions
Table of
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Table of Contents
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