Mitel SX-50 User Manual page 24

Attendant console
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EXTENDING
CALLS/CALL
ANNOUNCE
Announcing
A Call
When
extending
a call, you
may
wish
to wait
for
the
extension
to
answer
and announce
the caller.
Thus,
the extension
user
knows
it is
an outside
call, and you know
that
the caller
has an answer
and will
not be returned
to you as a recall.
However,
when
you are busy
with
several
calls, you may not wish to
announce
each one. This is when
the recall feature
is of benefit.
To Announce
a Call
l
Dial the extension
You hear ringing
l
Wait
until
the call is answered
The display
shows
you're
talking
to the extension
user, and the outside
call is still held:
EXT-252
TALK
TRK-12
HELD
l
Announce
the
call
Then,
if the extension
user wishes
to take the call,
l
Press RELEASE
to release
the Console
from
the connection,
leaving
the outside
caller
connected
to the extension.
If the extension
user does not wish to take the call,
l
Press CANCEL
to
hang
up the
extension
and
leave
you
connected
to the
outside
caller.
Basic Call Handling
2-5

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