Swap: Alternating Between Parties - Mitel SX-50 User Manual

EXTENDING CALLS/SWAP
Alternating Between Parties
When you reach the called extension, you may be told that the person
to whom the caller wishes to speak is absent. You will then want to
return to the held caller to find out if there is another person to
contact, or to get more information.
Press SWAP
You are now talking to the outside caller while the extension he/she
asked for is on hold. The display shows:
EXT-252 HELD TRK-12 TALK
I
Press SWAP again
to return to the held party.
EXT-252 TALK TRK-12 HELD
I I
Each time you press SWAP you reverse the calls. The held party can
never hear you or the party to whom you are speaking.
Press RELEASE
to leave the conversation and connect the two parties.
Note: If the party to whom you are currently speaking hangs up, you
will automatically be connected to the held party.
2-6 Basic Call Handling
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