Document Jam Rap; Load Document Rap - Xerox WorkCentre M20 Service Manual

5.1 Load Document RAP

The machine has detected a no document loaded, when a document is required.
Procedure
WARNING
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more com-
monly recognised part names.
Refer to Wiring Diagram 5. Perform the following:
1. Load a document and try again.
2. Check that the PMO - actuator DOC moves freely, PL 5.13 Item 12.
3. If necessary, install a new ELA HOU - DADF SUB, PL 5.10 Item 31.
Status Indicator RAPs
5.1, 5.2

5.2 Document Jam RAP

The machine has detected a jammed document in the DADF.
Procedure
Switch off the electricity to the machine. Disconnect the power cord from the customer
supply while performing tasks that do not need electricity. Electricity can cause death or
injury. Moving parts can cause injury.
NOTE: If necessary, refer to GP 20 for the acronym list and cross reference lists of more com-
monly recognised part names.
Refer to Wiring Diagram 5. Perform the following:
1. Open the DADF and clear the jam. Raise the duplex guide. Ensure the area is clean and
free from paper.
2. Ensure the customer is not attempting to feed documents that are outside specification.
Refer to GP 21 DADF Document Feeding Specifications.
3. Clean the DADF pickup roller, PL 5.13 Item 17 and MEA unit DADF rubber, PL 5.13 Item
9.
4. Check the following sensors:
• PBA SUB - DOC width, PL 5.13 Item 10.
• PMO - actuator REGI, PL 5.10 Item 10.
• PBA - SUB - gate, PL 5.14 Item 10.
• PBA SUB - REGI, PL 5.10 Item 9.
• PBA SUB - exit open, PL 5.13 Item 11.
NOTE: It is not possible to test the DADF sensors using GP 1, Engine Test Mode Entry.
5. If necessary, install a new ELA HOU - DADF SUB, PL 5.10 Item 31.
March 2004
2-4
WARNING
Work Centre M20 Family