Call-Home Request - Cisco Catalyst 4500 Series Command Reference Manual

Chapter 2 Cisco IOS Commands for the Catalyst 4500 Series Switches

call-home request

To submit information about your system to Cisco for report and analysis information from the Cisco
Output Interpreter tool, use the call-home request command in privileged EXEC mode. An analysis
report is sent by Cisco to a configured contact e-mail address.
Syntax Description output-analysis
"show-command"
config-sanity
bugs-list
command-reference
product-advisory
profile name
ccoid user-id
Command Default This command has no default settings.
Command Modes
Privileged EXEC mode
Command History Release
12.2(52)SG
Usage Guidelines The recipient profile does not need to be enabled for the call-home request. The profile should specify
the e-mail address where the transport gateway is configured so that the request message can be
forwarded to the Cisco TAC and the user can receive the reply from the Smart Call Home service.
Based on the keyword specifying the type of report requested, the following information is returned in
response to the request:
•
•
•
•
OL-27596 -01
call-home request {output-analysis "show-command" | config-sanity | bugs-list |
command-reference | product-advisory} [profile name] [ccoid user-id]
Sends the output of the specified CLI show command for analysis. The
show command must be contained in quotes (" ").
Specifies the type of report requested. Based on this keyword, the output of
a predetermined set of commands such as the show running-config all,
show version, and show module (standalone) or show module switch all
(VS system) commands, is sent to Cisco for analysis.
(Optional) Specifies an existing profile to which the request is sent. If no
profile is specified, the request is sent to the Cisco TAC profile.
(Optional) Specifies the identifier of a registered Smart Call Home user. If
a user-id is specified, the resulting analysis report is sent to the e-mail
address of the registered user. If no user-id is specified, the report is sent to
the contact e-mail address of the device.
Modification
This command was introduced on Supervisor Engine 6E and the Catalyst
4900M.
config-sanity—Information on best practices as related to the current running configuration.
bugs-list—Known bugs in the running version and in the currently applied features.
command-reference—Reference links to all commands in the running configuration.
product-advisory—Product Security Incident Response Team (PSIRT) notices, End of Life (EOL)
or End of Sales (EOS) notices, or field notices (FN) that may affect devices in your network.
Catalyst 4500 Series Switch Cisco IOS Command Reference—Release IOS XE 3.4.0SG and IOS 15.1(2)SG)
call-home request
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