Transferring Calls; Conference Calls - Vertical Edge 120 User Manual

Transferring Calls

With the Call Key, users are able to track status of Trunk calls without
needing a Line Key for each CO line. As indicated, the Call Key
becomes associated with the Trunk call and provides status for that
call as long as the call is active at the user's extension. When
transferring Call Key calls, the Call Key provides status during the
transfer process.
The table below indicates the Call Key lamp status when a Trunk call
is being transferred from one extension to another extension.
NOTE
The table below assumes that neither Extension A nor Extension B has a
Line Key programmed for the CO line that the Trunk call is using, thus the
status is provided on the Call Keys.
EXTENSION
Ext. A
(Transferring
Party)
Ext. B
(Extension
Trunk call
being
transferred to -
i.e., answering
party)

Conference Calls

When you establish a conference call with trunks, assuming there is
no Line Key for the CO lines that are utilized in the conference call and
you have available Call Keys, the Call Key lamp indicator will provide
status of the active Trunk calls that make up the conference call. You
can deliberately release or talk privately by pressing the associated
Call Key.
Once you (controller) perform an Unsupervised Conference (Feature
+77), the Call Key lamp indicators involved with the conference call
become dark and available and the user's extension is returned to idle.
If you rejoin the conference call (Feature +77), the Call Keys will
provide status of the trunks involved in the conference call assuming
there are available Call Keys available.
Edge 120 Digital Executive Telephone User Guide
CALL KEY CALL KEY
LAMP
BEFORE
TRANSFER TRANSFER
Fast flashing
Slow flashing
(flickering)
green
Dark
(available) (available)
CALL KEY
LAMP LAMP AFTER
DURING TRANSFER IS
COMPLETE
Slow flashing
green
Fast flashing
Dark
red (CO line
ringing)
CALL KEY
LAMP AFTER
CALLED
PARTY
ANSWERS
Dark
green (available)
Fast flashing
(flickering)
green
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