Chapter 8 Troubleshooting; When To Ask For Maintenance; Table 8-1 Troubleshooting Table - NEC LL009F User Manual

Chapter 8 Troubleshooting

Caution:
In the unlikely event that smoke, strange odors or strange sounds are emitted from
this device, turn its power switch off immediately, then pull the power plug from the
socket. Continued use under such conditions may cause fire. If this device breaks
down or becomes damaged, use the power switch to turn off the Autoloader, then
pull the power plug from the socket.
Note that turning off the Autoloader's power while it is operating may result in loss
of data.
Refer to the brief troubleshooting guidelines listed in Table 8-1 to check parts of the
Autoloader as described below.
Problem
Autoloader's power will not turn
on.
Nothing is displayed on the
operation panel.
Drive cleaning has been
repeatedly requested or indicated.
A cartridge is caught in the drive
or Accessor.
Cartridge does not eject from the
drive.
Autoloader's slot cannot be used.
Error LED is lit.

8.1 When to ask for maintenance

Before calling maintenance to ask for repair or replacement of parts, write down the
information shown on the LCD screen. Such information may be useful when performing
maintenance.

Table 8-1 Troubleshooting Table

Response
1. Make sure all of the Autoloader's power switches are set
to the on position (｜).
2. Check all of the power cord connections.
3. Make sure power is flowing to the outlet.
1. Replace the cleaning cartridge with a new one, and then
perform cleaning.
1. Check the error code.
2. Contact NEC's maintenance staff.
1. Refer to "4.7.2 Unloading from the drive" while removing
the cartridge from the drive.
1. Refer to "4.4.4(1) CONFIGURE LIBRARY menu" while
checking the number of slots.
1. Check which error code is shown on the operation panel.
2. Contact NEC's maintenance staff.
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