Points To Check When A Failure Or Abnormality Occurs; Table 6-1 Troubleshooting Table - NEC LL030F User Manual

6.4 Points to Check When a Failure or Abnormality Occurs

This section provides simple troubleshooting tips. Make sure that you use the Library correctly.
Problem
Data cannot be encrypted.
Data cannot be decrypted.
The Remote Manager displays
"Normal" as the "Data Type" in
"Information" even if you
specify an encrypted tape.

Table 6-1 Troubleshooting Table

Countermeasure
1. Make sure that an LTO4 / LTO5 / LTO6 / LTO7 drive is used
for recording data.
2. Make sure that the tape media is not LTO1, LTO2, or LTO3
medium.
3. Make sure that encryption is enabled (for the Library and tape
medium).
1. Make sure that the correct encryption key is set.
1. Because "Data Type" is refreshed after you load tape media
into the drive, load the tape into the drive before checking the
value in the Remote Manager.
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