Intermec 3400 User Manual
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Intermec 3400 User Manual

Bar code label printer
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User's Manual
P/N 065145-001
3400, 3440, and 3600
Bar Code Label Printer

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Summary of Contents for Intermec 3400

  • Page 1 User’s Manual P/N 065145-001 3400, 3440, and 3600 Bar Code Label Printer...
  • Page 2 Intermec. All right, title, and interest in all copies of this software are and shall at all times remain the sole and exclusive property of Intermec. Customers may be held legally responsible for any copyright infringement that is caused or encouraged by their failure to abide by these terms.

  • Page 3: Table Of Contents

    Before You Begin vii Warranty Information vii Safety Summary vii Warnings and Cautions viii About This Manual ix Other Intermec Manuals xi Getting Started Using This Manual 1-3 Getting to Know Your Printer 1-3 Preparing the Printer for Installation 1-5...
  • Page 4 3400, 3440, and 3600 Bar Code Label Printer User’s Manual Loading Media Into the Printer 2-6 Loading Roll Media for Straight-Through Printing 2-6 Loading Media for Self-Strip Printing 2-8 Loading Thermal Transfer Ribbon 2-10 Setting the Media Sensitivity Number 2-12...
  • Page 5 Setting Emulation Mode 6-13 Using Forms Adjust 6-14 X Forms Adjust 6-15 Y Forms Adjust 6-16 Specifications Printer Specifications A-3 3400 Specifications A-4 3440 Specifications A-6 3600 Specifications A-8 Printer Options A-10 Memory Expansion and Fonts A-10 Communication Interface A-10...
  • Page 6 3400, 3440, and 3600 Bar Code Label Printer User’s Manual Character Sets International Character Sets B-3 Advanced Character Table B-3 Emulation Mode Character Table B-4 IBM Translation Character Table B-4 Code Page 850 Character Table B-5 Extended Character Sets B-6...

  • Page 7: Before You Begin

    Warranty Information To receive a copy of the standard warranty provision for this product, contact your local Intermec sales organization. In the U.S. call 1-800-755-5505, and in Canada call 1-800-688-7043. Otherwise, refer to the Worldwide Sales & Service list that was shipped with this manual for the address and telephone number of your Intermec sales organization.

  • Page 8: Warnings And Cautions

    C o d e 39 NugFont 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC Warnings and Cautions The warnings and cautions in this manual use the following format. Warning A warning warns you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment.

  • Page 9: About This Manual

    Analysts and programmers should use this manual to learn how to operate, program, and connect the 3400, 3440, or 3600 printer to a network or system. The first part of this manual tells you how to install, operate, maintain, and troubleshoot your printer.
  • Page 10 Refer to the glossary for a complete list of terms found in this manual. Terms “Printer” refers to a 3400, 3440, or 3600 bar code label printer. “Media” is the label stock on which the printer prints labels. “Host” refers to a personal computer or other computer that communicates with the printer.

  • Page 11: Other Intermec Manuals

    Other Intermec Manuals The following manuals provide additional information about equipment that works with your bar code label printer. You can order these manuals or find them on the Intermec web site at www.intermec.com/manuals/manuals.htm. Manual Intermec Part Number IPL Programming Reference Manual...

  • Page 13: Getting Started

    Getting Started...

  • Page 15: Using This Manual

    NugFont Getting Started HelvC This chapter introduces the 3400, 3440, and 3600 printer and explains how to get your new printer running for the first time. Using This Manual Use this manual to learn about your Intermec 3400, 3440, or 3600 printer.
  • Page 16 * * 1233* 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC FG 8pt Italic Front View Media window Power/Data Alert LED Empty/Pause Media button cover I n t e r m e Feed/Pause button Media access 3XXXU.002...

  • Page 17: Preparing The Printer For Installation

    C o d e 39 NugFont Getting Started HelvC Preparing the Printer for Installation Before connecting your printer to your data collection system, you need to plug in the printer. open the printer and load media. print a configuration test label. Plugging In the Printer The back of your printer contains the AC power receptacle, the serial communications port, the On/Off switch, and two banks of DIP switches.

  • Page 18: Opening The Printer

    * * 1233* 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC FG 8pt Italic 3. Plug the AC power cord into the receptacle at the rear of the printer. Plug the other end of the power cord into a grounded wall outlet or surge protector.

  • Page 19: Loading Media For Fanfold Printing

    C o d e 39 NugFont Getting Started HelvC Loading Media for Fanfold Printing Use the sample of fanfold media provided in the Media Envelope to complete the following procedures. In fanfold printing, you place a stack of fanfold media at the rear of the printer and feed it into the printer through a slot in the rear cover.
  • Page 20 * * 1233* 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC FG 8pt Italic Loading Media for Fanfold Printing Media access slot Head lift lever Lower Fanfold media guide media Edge Supply guide Supply roll roll retainer post 3XXXU.006...

  • Page 21: Printing The Hardware Configuration Test Label

    4. Turn the printer power off and then on. You are now ready to connect your 3400, 3440, or 3600 printer to your system. Hardware Configuration Test Label 3440 Hardware Configuration...

  • Page 22: What The Hardware Configuration Test Label Tells You

    * * 1233* 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC FG 8pt Italic What the Hardware Configuration Test Label Tells You The hardware test label provides these statistics: Amount of installed memory Amount of media printed...

  • Page 23: Connecting Your Printer To A Pc

    PC. You must provide the correct cables for connecting the printer. See the following sections for cable information. Contact your Intermec representative for ordering assistance if you do not have the appropriate cables. Connecting the Printer to a PC Serial Port...

  • Page 24: Connecting The Printer To A Pc Parallel Port

    If you did not have the parallel interface installed at the factory, a field service technician can install the field installable option (Part No. 056830) in the I/O board port of your printer. You can purchase a parallel cable from Intermec (Part No. 051211) or from your local computer store. See “Centronics Parallel Interface”...
  • Page 25 If the controlling device is an Intermec product, refer to the following manuals for instructions and information on the necessary cabling and connections. 9154 Multi-Drop Line Controller System Manual (Part No. 048517) 9161B Installation Manual (Part No.

  • Page 26: Connecting The Printer To An As/400

    * * 1233* 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC FG 8pt Italic Connecting the Printer to an AS/400 To connect a printer directly to an AS/400 or midrange computer, you need a twinax adapter card.

  • Page 27: Configuring The Serial Port For Communications

    If any of these items are near your printer, you may want to try the following suggestions to reduce the effects of electrical noise. If you need help eliminating noise, ask your Intermec representative for assistance. Always use shielded cable. Connect the cable and shield to the metal backshells on the cable connectors and fasten the connectors to the serial ports using screws.
  • Page 28 * * 1233* 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC FG 8pt Italic DIP Switch Setting Descriptions Parameter Description Baud rate The rate, in bits per second, at which the host exchanges data with the printer.

  • Page 29: Dip Switch Settings

    Number of Data Bits 7 Bit 8 Bit Reserved Default settings are noted with an * Protocol Selection XON/XOFF Intermec Protocols XON/XOFF Selection No Status Response With Status Response Media Type Direct Thermal Thermal Transfer Default settings are noted with an 3XXXU.020...

  • Page 30: Verifying Printer Communications With Your System

    * * 1233* 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC FG 8pt Italic Verifying Printer Communications With Your System After connecting the printer to your system, you need to test communications. The easiest way to test communications is to set the printer to Data Line Print mode, which is part of Test and Service mode, and send a character string down from your system.
  • Page 31 C o d e 39 NugFont Getting Started HelvC Example of Using DOS to Verify Printer Communications 1. At the DOS prompt, type this command and press Enter: MODE COM1 96,E,7,1,N 2. Type these command lines and press Enter: COPY CON COM1 ABCDEF^Z where: COPY CON COM1 has the PC copy the following information to the COM1...

  • Page 33: Operating The Printer

    Operating the Printer...

  • Page 35: Learning How To Operate The Printer

    C o d e 39 NugFont Operating the Printer HelvC Use this chapter to understand how to use the printer front panel, load roll media and media for self-strip printing, set the media sensitivity number, and communicate with the printer. Learning How to Operate the Printer To operate the printer, you need to understand: Front panel Explains how light emitting diodes (LEDs) help you monitor the...

  • Page 36: Understanding The Front Panel Leds

    * * 1233* 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC FG 8pt Italic Understanding the Front Panel LEDs Use the front panel LEDs to monitor the status of the printer: State Indication Power/Data Power off Power/Data...

  • Page 37: Using The Feed/Pause Button

    C o d e 39 NugFont Operating the Printer HelvC Using the Feed/Pause Button The Feed/Pause button, located on the front of the printer, performs these functions depending on the mode of the printer: Printer Mode You Want To What to Do Idle Feed out one label or a Press and release the Feed/Pause...

  • Page 38: Loading Media Into The Printer

    * * 1233* 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC FG 8pt Italic Loading Media Into the Printer You can load media into the printer in three different ways: Straight-through printing with roll media Self-strip printing with roll media Fanfold printing (see Chapter 1) You can load media with the printer power turned on or off.
  • Page 39 C o d e 39 NugFont Operating the Printer HelvC Loading Roll Media for Straight-Through Printing Upper Head lift media guide lever Media Media roll Media backing Supply roll post Supply roll retainer Media support Edge guide Lower 3XXXU.026 media guide 4.

  • Page 40: Loading Media For Self-Strip Printing

    * * 1233* 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC FG 8pt Italic 10. Press Feed/Pause to advance several inches of media through the printer and out the label opening in the front cover. Your printer is now ready to print labels.
  • Page 41 C o d e 39 NugFont Operating the Printer HelvC Loading Media for Self-Strip Printing Media roll Supply roll retainer Supply roll post I n t e Media r m e support Media Upper liner media Lower media guide guide Edge guide Media...

  • Page 42: Loading Thermal Transfer Ribbon

    * * 1233* 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC FG 8pt Italic 12. Secure the media to the rewinder hub by snapping the rewinder clasp onto the rewinder hub. Turn the rewinder hub clockwise to remove all slack from the media liner between the tear bar and the rewinder hub.
  • Page 43 C o d e 39 NugFont Operating the Printer HelvC Loading Thermal Transfer Ribbon Empty ribbon Thermal transfer ribbon I n t e I n t e r m e r m e Ribbon supply Upper media guide Ribbon rewind Head TTR assist 3XXXU.028...

  • Page 44: Setting The Media Sensitivity Number

    * * 1233* 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC FG 8pt Italic Setting the Media Sensitivity Number Media sensitivity is important because you use it to optimize print quality and print speed. The three-digit media sensitivity number (MSN) specifies the amount of heat required by the printhead to image a label.

  • Page 45: Setting The Msn For Intermec Media And Ribbon

    5. Turn the printer power off and then on. 6. Return the DIP switches to their original settings. Setting the MSN for Intermec Media and Ribbon For direct thermal media, use the three-digit sensitivity number located on the roll of media to set the sensitivity number. You can also use the values from the tables in the next section.

  • Page 46: Setting The Msn For Other Media And Ribbon

    FG 8pt Italic Setting the MSN for Other Media and Ribbon If you are not using Intermec media and ribbon, or you misplaced your packaging with the three-digit sensitivity number label on it, you can set the approximate sensitivity number. The first column of the Direct Thermal and Thermal Transfer Media Sensitivity Settings tables list the approximate sensitivity settings.
  • Page 47 C o d e 39 NugFont Operating the Printer HelvC 3400 and 3600 Printer Thermal Transfer Media and Ribbon Sensitivity Settings Sensitivity Thermal Transfer Media Approximate Sensitivity Numbers Setting (Media/Ribbon Stock) 800 Series High Sensitivity (Paper) European Uncoated/Standard - 1...
  • Page 48 * * 1233* 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC FG 8pt Italic 3440 Printer Direct Thermal Media Sensitivity Settings Sensitivity Approximate Sensitivity Numbers Setting Direct Thermal Media 700 Series High Sensitivity Duratherm Lightning Plus - 2...
  • Page 49 C o d e 39 NugFont Operating the Printer HelvC 3440 Printer Thermal Transfer Media and Ribbon Sensitivity Settings Sensitivity Thermal Transfer Media Approximate Sensitivity Numbers Setting (Media/Ribbon Stock) 800 Series High Sensitivity (Paper) European Uncoated/Standard - 1 Duratran TTR Paper Labels/Standard - 1 Duratran TTR Paper Tags/Standard - 1 600 Series Medium Sensitivity (Plastic) Duratran TTR Polyester 1/Premium - 3/6/7...

  • Page 50: Communicating With The Printer

    * * 1233* 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC FG 8pt Italic Communicating With the Printer You are now ready to print labels by downloading data from the host to the printer. Downloading is the universal term used to describe the transfer of information from the host to any connected peripheral device, such as your printer.

  • Page 51: Printing A Test Label

    C o d e 39 NugFont Operating the Printer HelvC Printing a Test Label If you would like to test your communications by downloading a label, follow the example below. Use the PrintSet application software to send a test label to the printer.

  • Page 53: Maintaining The Printer

    Maintaining the Printer...

  • Page 55: Inspecting The Printer

    C o d e 39 NugFont Maintaining the Printer HelvC This chapter contains cleaning procedures and a schedule detailing how often to perform maintenance procedures. Even though the design of your printer enables it to withstand harsh environments, you must clean it on a regular basis to keep it running at its highest performance level.

  • Page 56: Maintenance Schedule

    C o d e 39 NugFont 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC Maintenance Schedule Clean your printer regularly to maintain the quality of your labels and extend the life of your printer. This table contains suggestions for cleaning the printer.
  • Page 57 C o d e 39 NugFont Maintaining the Printer HelvC Locating the Printer Parts You Need to Maintain TTR assist roller Label taken I n t e sensor r m e Tear bar Upper media Drive guide roller Lower media guide Edge Pinch...

  • Page 58: Cleaning The Printhead

    C o d e 39 NugFont 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC Cleaning the Printhead In order for the printhead to provide good print quality, it must maintain close contact with the media. Therefore, cleaning media debris from the printhead is very important.

  • Page 59: Cleaning The Printer Covers

    C o d e 39 NugFont Maintaining the Printer HelvC Cleaning the Printhead Ribbon supply Ribbon rewind Supply roll post I n t e r m e Head lift lever Printhead 3XXXU.033 Cleaning the Printer Covers Use a general purpose cleaner (soapy water/mild detergent) to clean the printer covers.

  • Page 60: Cleaning The Drive Roller And Tear Bar

    C o d e 39 NugFont 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC Cleaning the Drive Roller and Tear Bar Cleaning the drive roller and tear bar preserves print quality by maintaining close contact between the media and the printhead.

  • Page 61: Cleaning The Media Guides And Media Path

    C o d e 39 NugFont Maintaining the Printer HelvC Cleaning the Media Guides and Media Path You should clean the media guides and media path regularly to keep debris off the media surface and printhead where irregularities can spoil print quality or damage the printhead.

  • Page 62: Cleaning The Label Sensors

    C o d e 39 NugFont 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC Cleaning the Label Sensors Three label sensors on the printer require regular cleaning: Label taken sensor Label mark sensor Label gap sensor To clean the label sensors 1.
  • Page 63 C o d e 39 NugFont Maintaining the Printer HelvC Cleaning the Label Sensors Label taken sensor Cotton swab Label mark sensor Drive roller Upper media guide (underside) Cleaning brush Lower media guide Label gap sensor 3XXXU.036 3-11...
  • Page 64 C o d e 39 NugFont...

  • Page 65: Troubleshooting

    Troubleshooting...

  • Page 67: Troubleshooting Checklist

    Troubleshooting Checklist Even though Intermec designed your printer to operate under harsh conditions, you may still encounter a printer operation, print quality, or communication problem at some time. You can easily fix most of the errors you encounter and consequently not delay operation of the printer for very long.
  • Page 68 C o d e 39 NugFont 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC Printer Operation Problems (continued) Symptom Possible Causes Solution Labels stop You have set the printer for Use PrintSet to check the configuration settings.

  • Page 69: Print Quality Problems

    Clean the media path. For help, see “Cleaning the Media Guides and Media Path” in Chapter 3. Poor quality label or ribbon Use only Intermec label and ribbon stock to stock. ensure superior print quality and product performance. Printing is too Incorrect darkness adjust control Adjust the knob to achieve the best print quality.
  • Page 70 C o d e 39 NugFont 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC Print Quality Problems (continued) Symptom Possible Causes Solution Printing not Printer is misfeeding media. Make sure you have correctly installed the aligned on label.

  • Page 71: Communication Problems And Preventing Data Loss

    C o d e 39 NugFont Troubleshooting HelvC Print Quality Problems (continued) Symptom Possible Causes Solution Print quality is Media may be slipping against Switch to approved media or clean the poor. (continued) the platen roller causing the printhead and platen roller as described in printing to compress.
  • Page 72 Hardware handshaking uses pin 11 or pin 20 of the RS-232 interface to control data flow. When the printer is using Intermec Standard protocol, it holds pins 11 and 20 high when the printer is ready to receive data. The printer holds the...

  • Page 73: Optimizing Printer Performance

    Optimizing Printer Performance...

  • Page 75: Optimizing And Maintaining Print Quality

    Optimizing and Maintaining Print Quality Intermec designed and configured your printer to provide the best possible print quality for both direct thermal and thermal transfer media. However, there are many factors that you need to take into account before you can achieve maximum print quality.
  • Page 76 C o d e 39 NugFont 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC To adjust the bias adjust screw 1. Remove the media cover and locate the bias adjust screw. Bias adjust screw In t e r m e 3XXXU.038...

  • Page 77: Adjusting The Print Darkness

    C o d e 39 NugFont Optimizing Printer Performance HelvC Adjusting the Print Darkness Use the darkness adjust control in combination with the PrintSet software configuration tool to fine-tune the darkness of print on your labels. The fine adjustments compensate for variations in the media (“lot to lot”), the printhead, or the printer.

  • Page 78: Adjusting The Label Mark Sensor

    C o d e 39 NugFont 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC Adjusting the Label Mark Sensor The label mark sensor detects the mark on the back of continuous media stock. The printer uses the output to determine the start of print. The label mark sensor is behind the platen roller and near the inboard edge of the printer.
  • Page 79 C o d e 39 NugFont Optimizing Printer Performance HelvC Adjusting the Label Mark Sensor Platen roller Locate the label mark sensor behind the platen roller near the inboard edge of the printer. Use your index finger to adjust the label mark sensor. Inboard edge of printer.

  • Page 80: Using The Printer Memory Efficiently

    (UDCs). Any RAM you are not using for storage is available for imaging. For the 3400 and 3600 printers, use PrintSet to adjust the amount of RAM allocated for storage purposes. If you require additional RAM, you can purchase a memory expansion option.

  • Page 81: Making The Most Of Your Ram

    When you run into a memory usage problem, use PrintSet to see how much memory remains available. You must upload the memory information from the printer first. For the 3400 and 3600 printers, you can adjust the amount of RAM allocated for storage from 10K to an upper limit that is printer dependent.

  • Page 82: Increasing Throughput

    C o d e 39 NugFont 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC Increasing Throughput To print labels as quickly as possible, you must adjust the print speed in conjunction with the number of image bands (one image band equals 1 inch of label).

  • Page 83: Optimizing Print Speed And Image Band Setting

    C o d e 39 NugFont Optimizing Printer Performance HelvC Optimizing Print Speed and Image Band Setting The minimum number of image bands available is two. The maximum number of image bands varies from printer model. Use PrintSet to check for the maximum number of image bands available.

  • Page 85: Using Test And Service Mode

    Using Test and Service Mode...

  • Page 87: Using Test And Service Mode Procedures

    C o d e 39 NugFont Using Test and Service Mode HelvC This chapter explains the different procedures you can perform while the printer is in Test and Service mode. Use Test and Service mode on the printer to print test labels, perform special procedures, and change select configuration commands.
  • Page 88 C o d e 39 NugFont 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC Use the information in the following table to set the DIP switches for the appropriate Test and Service mode function you want to perform.

  • Page 89: Printing Test Labels

    C o d e 39 NugFont Using Test and Service Mode HelvC Printing Test Labels The printer can print a variety of test print labels that provide you with information about the printer configuration and the quality of the printing. To print a test label 1.

  • Page 90: Performing Selective Transfer

    Using the selective transfer command, you can transfer the following label design attributes from one 3400, 3440, or 3600 printer to another: Any specified page or all pages Any specified format or all formats...

  • Page 91: Resetting The Memory On Your Printer

    5. To exit Test and Service mode, turn the printer power off and then on. To reset the entire memory on the 3400 printer Note: This procedure applies to the 3400C only. The 3400A and 3400B do not have the memory reset button.

  • Page 92: Setting Configuration Commands In Test And Service Mode

    C o d e 39 NugFont 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC Resetting the Entire Memory on the 3400 Printer 3XXXU.042 Setting Configuration Commands in Test and Service Mode Test and Service mode also provides you with an alternative to using PrintSet or sending configuration commands down from the host.

  • Page 93: Setting The Number Of Dot Increments

    C o d e 39 NugFont Using Test and Service Mode HelvC Configuration DIP Switch Settings Top Bank Bottom Bank O = OFF 1 = ON Label Rest Point Adjust Forward Adjust Backward 86XX Emulation Advance Mode 10 Mil 15 Mil X Forms Adjust Adjust Forward Adjust Backward...
  • Page 94 C o d e 39 NugFont 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC Dot Increments DIP Switch Settings Bottom Bank 0 = OFF 1 = ON # of dot increments 3XXXU.047 6-10...

  • Page 95: Adjusting The Label Rest Point

    C o d e 39 NugFont Using Test and Service Mode HelvC To set the number of dot increments. 1. In the top bank, turn the appropriate switches on or off for forward or backward movement. See the Configuration DIP Switch Settings table on page 6-9 for the appropriate DIP switch settings.
  • Page 96 C o d e 39 NugFont 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC To adjust the label rest point 1. Turn the On/Off switch to the off position. 2. Press and hold the Feed/Pause button while turning on the printer.

  • Page 97: Setting Emulation Mode

    HelvC Setting Emulation Mode If you are replacing an Intermec 8636 or 8646 printer with a 3400, 3440, or 3600 printer, you can keep your existing network, hardware, software, and label formats by using Emulation mode. The labels produced on your new printer will look like the ones that your old 86XX printer printed.

  • Page 98: Using Forms Adjust

    C o d e 39 NugFont 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC 7. To enable 10 mil emulation, turn on DIP switch 4 and turn off DIP switch 5. To enable 15 mil emulation, turn on DIP switches 4 and 5.

  • Page 99: Forms Adjust

    C o d e 39 NugFont Using Test and Service Mode HelvC The default X origin is 0.10 inch (20 dot increments) from the edge of the label. You can move the X origin forward or back 30 dot increments. The default Y origin is 0.05 inch (10 dot increments) from the leading edge of the label.

  • Page 100: Y Forms Adjust

    C o d e 39 NugFont 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC 5. Press the Feed/Pause button. The printer prints out the software configuration label using the new X forms adjust setting. 6. Verify the X forms adjust number on the software configuration label matches the number you set in Step 4.

  • Page 101: Specifications

    Specifications...

  • Page 103: Printer Specifications

    Input Voltage 100, 120, or 240 VAC ± 10% Frequency 47-63 Hz Printing Method The 3400, 3440, and 3600 printers are capable of direct thermal (DT) printing or thermal transfer (TTR) printing using thermal transfer ribbon. Environment Operating 50°F to 104°F (10°C to 40°C)

  • Page 104: 3400 Specifications

    C o d e 39 HelvC NugFont 3400, 3440, and 3600 Bar Code Label Printer User’s Manual 3400 Specifications Dimensions (no options installed) Height 11 inches (27.9 cm) Width 10.5 inches (26.7 cm) Length 17 inches (43.2 cm) Weight 35 pounds (15.8 kg)
  • Page 105 C o d e 39 NugFont Specifications HelvC Media 3XXXU.O55 Number Description Minimum Maximum Label width 0.65 inch (16.5 mm) 4.4 inches (111.8 mm) Backing width (or tag width) 0.75 inch (19.1 mm) 4.5 inches (114.3 mm) Gap between labels 0.125 inch (3.2 mm) 0.5 inch (12.7 mm) Label length - self-strip media...

  • Page 106: 3440 Specifications

    C o d e 39 HelvC NugFont 3400, 3440, and 3600 Bar Code Label Printer User’s Manual 3440 Specifications Dimensions (no options installed) Height 11 inches (27.9 cm) Width 10.5 inches (26.7 cm) Length 17 inches (43.2 cm) Weight 35 pounds (15.8 kg)
  • Page 107 C o d e 39 NugFont Specifications HelvC Media 3XXXU.O55 Number Description Minimum Maximum Label width 0.65 inch (16.5 mm) 4.4 inches (111.8 mm) Backing width (or tag width) 0.75 inch (19.1 mm) 4.5 inches (114.3 mm) Gap between labels 0.125 inch (3.2 mm) 0.5 inch (12.7 mm) Label length - self-strip media...

  • Page 108: 3600 Specifications

    C o d e 39 HelvC NugFont 3400, 3440, and 3600 Bar Code Label Printer User’s Manual 3600 Specifications Dimensions (no options installed) Height 11 inches (27.9 cm) Width 12 inches (30.5 cm) Length 17 inches (43.2 cm) Weight 45 pounds (20.3 kg)
  • Page 109 C o d e 39 NugFont Specifications HelvC Media 3XXXU.O55 Number Description Minimum Maximum Label width 3.0 inches (76.2 mm) 6.6 inches (167.6 mm) Backing width (or tag width) 3.1 inches (78.7 mm) 6.7 inches (170.2 mm) Gap between labels 0.125 inch (3.2 mm) 0.5 inch (12.7 mm) Label length - self-strip media...

  • Page 110: Printer Options

    C o d e 39 HelvC NugFont 3400, 3440, and 3600 Bar Code Label Printer User’s Manual Printer Options This page contains a list of the options you can use with the printer along with a brief description. Consult your Intermec representative to order any option.

  • Page 111: Finishers

    Centronics Parallel Interface The Centronics parallel interface allows only one-way communications with the printer. You can either purchase the Intermec parallel cable (Part No. 051211), purchase the appropriate cable from your local computer store, or use the following information to make your own interface cable.
  • Page 112 C o d e 39 HelvC NugFont 3400, 3440, and 3600 Bar Code Label Printer User’s Manual The following pin descriptions are for the printer's parallel interface connector: Signal Return Direction Description DATASTB Negative pulse. Latches DB0-7 on the rising edge. Eight bits in parallel provide data input.

  • Page 113: Bar Code Symbologies Supported

    C o d e 39 NugFont Specifications HelvC Bar Code Symbologies Supported The 3400, 3440, and 3600 support these bar code symbologies: Codabar Data Matrix Code 2 of 5 Code 11 HIBC Code 16K Interleaved 2 of 5 Code 39...

  • Page 115: Character Sets

    Character Sets...

  • Page 117: International Character Sets

    Character Sets This chapter contains tables for the character sets that the 3400, 3440, and 3600 printers support. To select a character set, use PrintSet, your third-party software application, or the IPL command set. International Character Sets The following tables show which hex codes to download for international characters not available in the U.S.

  • Page 118: Emulation Mode Character Table

    3400, 3440, and 3600 Bar Code Label Printer User’s Manual Emulation Mode Character Table This table shows the hex codes for the character sets that print if your printer is running under Emulation mode. U.S. ASCII ¦ U.K. ASCII £...

  • Page 119: Code Page 850 Character Table

    Character Sets Code Page 850 Character Table This table shows the character set that prints if your 3440 printer has Code Page 850 selected as the printer language. ¶ § " & < > @ A B C D E F G H I K L M N O P Q R S T U V W X Y d e f...

  • Page 120: Extended Character Sets

    3400, 3440, and 3600 Bar Code Label Printer User’s Manual Extended Character Sets Each internal font in the printer has a different character set associated with it as shown in the following tables. The hex codes accompany each character. You must set the serial port communication to 8 data bits to use the extended character sets.
  • Page 121 Character Sets Characters in Font 5x7 Standard ØØ Ø1 Ø2 Ø3 Ø4 Ø5 Ø6 Ø7 Ø8 Ø9 ØA ØB ØC ØD ØE ØF 1Ø 2Ø 3Ø 4Ø 5Ø 6Ø 7Ø 8Ø 9Ø AØ BØ CØ DØ EØ FØ 3XXXU.058...
  • Page 122 3400, 3440, and 3600 Bar Code Label Printer User’s Manual Characters in Fonts 8 point 12 point 20 point ØØ Ø1 Ø2 Ø3 Ø4 Ø5 Ø6 Ø7 Ø8 Ø9 ØA ØB ØC ØD ØE ØE 1Ø ’ ! " # $ % &...
  • Page 123 Character Sets Characters in Font OCR A ØØ Ø1 Ø2 Ø3 Ø4 Ø5 Ø6 Ø7 Ø8 Ø9 ØA ØB ØC ØD ØE ØE 1Ø 2Ø 3Ø 4Ø 5Ø 6Ø 7Ø 8Ø 9Ø AØ BØ CØ DØ EØ FØ 3XXXU.060...
  • Page 124 3400, 3440, and 3600 Bar Code Label Printer User’s Manual Characters in Font OCR B Size 2 ØØ Ø1 Ø2 Ø3 Ø4 Ø5 Ø6 Ø7 Ø8 Ø9 ØA ØB ØC ØD ØE ØE 1Ø 2Ø 3Ø 4Ø 5Ø 6Ø 7Ø...

  • Page 125: Communications Reference

    Communications Reference...

  • Page 127: Communication Protocols

    Multi-Drop. Application programs and/or ROM BIOS determine which protocols your computer can support. For more detailed information, refer to the Intermec Data Communications Reference Manual (Part No. 044737). Intermec Standard Protocol Intermec Standard protocol is a proprietary block transfer/status response protocol.

  • Page 128: Xon/Xoff Protocol (Software And Hardware Flow Control

    C o d e 39 NugFont 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC Note: Do not confuse the Buffer now full <DC3> status with the XON/XOFF characters <DC1> and <DC3>. When the printer returns Buffer Now Full (<DC3>) status, it accepts the currently received message block.

  • Page 129: Xon/Xoff, No Status Protocol

    (9600, E, 7, 1). Multi-Drop Protocol Use Multi-Drop protocol to connect up to 32 devices to an Intermec controller on a four-wire RS-485 (two twisted pair). This protocol is similar to Polling Mode D except each device has a unique address (POL and SEL character). You must use an RS-485, which is automatically enabled when you enable Multi-Drop.

  • Page 130: User-Defined Protocol

    C o d e 39 NugFont 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC User-Defined Protocol The printer provides the capability to change protocol characters. However, the user may not define their own protocol. You can substitute characters you want to use as protocol characters, but the rules for the chosen protocol do not change.

  • Page 131: Host Requirements

    C o d e 39 NugFont Communications Reference HelvC Host Requirements Your printer has the following hardware and software requirements: The host computer must use the American Standard Code for Information Exchange (ASCII) for data communications. A serial port must be available on the host if you are connecting directly to the printer.

  • Page 132: Rs-422 Serial Interface

    C o d e 39 NugFont 3400, 3440, and 3600 Bar Code Label Printer User’s Manual HelvC RS-422 Serial Interface Use the RS-422 interface in long line point-to-point direct connect installations. The printer cable must have the pin assignments for an RS-422 serial interface shown in the table on this page.
  • Page 133 C o d e 39 NugFont Communications Reference HelvC RS-232 Null Modem Cable for PC/XT (Part Number 048668) SHIELD 25-PIN (SOCKET) D-SUB 25-PIN (PLUG) D-SUB METAL BACKSHELL METAL BACKSHELL CHASSIS GROUND CHASSIS GROUND TRANSMITTED DATA RECEIVED DATA RECEIVED DATA TRANSMITTED DATA REQUEST TO SEND CLEAR TO SEND CARRIER DETECT...
  • Page 134 NOTE: Connect pin 1 to shield at one end only. Input RxDB Input RxDA Output TxDA Output TxDB PRINTER HOST 3XXXU.013 Note: The host in this case includes Intermec products that support RS-422. Non- Intermec controllers may have different pin assignments. C-10...

  • Page 135: Printer Serial Port

    C o d e 39 NugFont Communications Reference HelvC Printer Serial Port The rear panel of the printer contains the serial port connector. It is a 25-pin D-style subminiature receptacle. The port is wired as a data terminal equipment (DTE) device. Refer to the following figure for pin names on the serial port: 3XXXU.063 C-11...
  • Page 136 C o d e 39 NugFont HelvC...

  • Page 137: Full Ascii Table

    Full ASCII Table...
  • Page 139 Full ASCII Table Full ASCII Table Binary Char Binary Char 00000000 00100000 00000001 00100001 00000010 00100010 " 00000011 00100011 00000100 00100100 00000101 00100101 00000110 00100110 & 00000111 00100111 00001000 00101000 00001001 00101001 00001010 00101010 00001011 00101011 00001100 00101100 00001101 00101101 00001110 00101110 00001111...
  • Page 140 3400, 3440, and 3600 Bar Code Label Printer User’s Manual Full ASCII Table (continued) Binary Char Binary Char 01000000 01100100 01000001 01100101 01000010 01100110 01000011 01100111 01000100 01101000 01000101 01101001 01000110 01101010 01000111 01101011 01001000 01101100 01001001 01101101 01001010 01101110...
  • Page 141 Full ASCII Table Full ASCII Control Characters Table Control Control Character Definition Character Definition Acknowledgment Form Feed Bell File Separator Backspace Group Separator Cancel Horizontal Tab Carriage Return Line Feed Device Control 1 (XON) Negative Acknowledge Device Control 2 Null, or all zeroes Device Control 3 (XOFF) Record Separator Device Control...
  • Page 143 Glossary...
  • Page 145 Glossary ASCII American Standard Code for Information Interchange. A standard seven bit code almost always transmitted with a parity bit for a total of eight bits per character. ASCII was established by the American National Standards Institute to achieve compatibility between various types of data communication equipment.
  • Page 146 3400, 3440, and 3600 Bar Code Label Printers User’s Manual density Number of data characters that can be represented in a linear unit of measure. Often expressed in characters per inch. direct thermal A method of thermal printing in which images are printed when heat from the thermal printhead produces a black mark on the media.
  • Page 147 Glossary graphic A bitmap picture downloaded to the printer by the host before printing. HIBC Health Industry Bar Code standard. A modified version of Code 39 that has 43 characters, utilizes the Modulus 43 check character, and reserves some character combinations for special usage. human-readable A character, number, or symbol printed in a font that can be read by a human;...
  • Page 148 3400, 3440, and 3600 Bar Code Label Printers User’s Manual margin The distance between the edge of a label and where the printing starts on that label. See also top of form. media The label stock on which the printer prints labels. Media can be made of plain paper, polyester, thermally reactive paper, or other materials with adhesive backing and ribbon.
  • Page 149 Glossary pitch (1) The number of characters printed in one horizontal inch determined by the increment by which the printer platen moves. (2) Rotation of a bar code symbol about an axis parallel to the direction of the bars. point size A unit of measure for font height;...
  • Page 150 3400, 3440, and 3600 Bar Code Label Printers User’s Manual RS-422 Standard for the voltage and impedance levels for serial data transmission on balanced lines. Similar to RS-232, but handles larger distances and faster communication. RS-485 Standard for allowing multiple devices to share a common set of serial data communication lines.
  • Page 151 Glossary symbology A scheme for encoding data as a bar code. Code 39, Interleaved 2 of 5, and Code One are examples of different symbologies. thermal transfer A method of printing by which heat from the printhead melts ink from the ribbon onto media.
  • Page 153 Index...
  • Page 155 Code 11, A-13 Y forms adjust, 6-16 Code 128, A-13 Advanced mode, international character sets, B-3 Code 16K, A-13 AS400, connecting to the 3400, 1-14 Code 2 of 5, A-13 ASCII Code 39, A-13 control characters, list of, D-5 Code 49, A-13...
  • Page 156 3400, 3440, and 3600 Bar Code Label Printer User’s Manual communicating with the printer using PrintSet, 2-18 darkness adjust control using the printer command set, 2-18 setting, 5-5 using third-party software, 2-18 using for optimal print quality, 5-5 communications Data Line Print, 6-5...
  • Page 157 2-6 hardware configuration test label thermal transfer ribbon, 2-10 example, 1-9 printing, 1-9 host requirements, communications, C-7 mainframe, connecting to the 3400, 1-14 maintenance, schedule, 3-4 manuals, related, xi IBM translation, character table, B-4 media image bands guides, cleaning, 3-9...
  • Page 158 See selective transfer 3400 printer, A-4 parallel interface, pin descriptions, A-12 3440 printer, A-6 parallel port, using to connect the 3400 to a PC, 1-12 3600 printer, A-8 pin descriptions, parallel interface, A-12 printing pitch test label, printing, 6-5...
  • Page 159 4-7 description, C-11 print quality problems, 4-5 settings, changing, 1-17 printer operation problems, 4-3 using to connect a PC to the 3400, 1-11 twinax interface option, A-10 setting U and W dot increments, number of, 6-11 Emulation mode, 6-13...

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